the roi of workplace well-being

The ROI of Workplace Wellbeing

Kate North VP Global Development

e-Work.com

Kate Lister President

Global Workplace Analytics

© 2014, Global Workplace Analytics

Pole Poll #1

The ROI of Workplace Wellbeing

Kate Lister July 24, 2014

Let us help you make the business case for your clients.


Well-Being? Wellness?

“Health is a state of complete physical, mental and social well-being

and not merely the absence of disease or infirmity.”

- World Health Organization, 1948

PHYSIOLOGICAL lighting, temperature, food, movement, air quality, hydration

noise, privacy, choice, stress, work-life balance, healthcare,

control, ergonomics

social needs, team dynamics, culture, connection, training, caring, brand

respect, pride, contribution, trust, autonomy

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PHYSIOLOGICAL

WIFI

How

Why

Because people

are expensive!


Math Ahead

REMAIN CALM

WARNING



Pole Poll #2

Productivity/presenteeism

Reducing absenteeism

Increasing engagement

Reducing healthcare costs

Improving safety

© 2014 Global Workplace Analytics

Working Well: What’s next for wellness? Buck Consultants, 2012

What’s Driving Wellness?

Direct Costs of Wellness: • Absenteeism

• Healthcare costs

• Disability

• Workers comp


Direct Costs = 15%



Presenteeism

© 2014, Global Workplace Analytics Source: “Poor Health Costs U.S. Economy $576 Billion” Journal of Occupational & Environmental Medicine (quoting IBI research), April 2009

$1.00

Medical Costs


$2.30 Productivity

What causes poor health?


Claims


WE CAN CHOOSE

WELLNESS!


Pole Poll #3

z

11%

10%

32%

8%

17%

36%

22%

$413

$587

$1,091

$606

$1,653

$2,184

$1,378

$PP Prevalence $/Capita

$38

$106

$347

$178

$104

$128

$80

Risk Factor

Ten Modifiable Health Risk Factors Are Linked to More Than One-Fifth of Employer-Employee Health Care Spending. Health Affairs, 31, 2472-2484. © 2014, Global Workplace Analytics

Obesity Trends* Among U.S. Adults 1985

*BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC

No Data <10% 10%–14%


No Data < 10% 10%–14% 15%-19% *BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC

No Data <10% 10%–14% 15%-19% 20%+

Obesity Trends Among U.S. Adults 1997


No Data <10% 10%–14% 15%–19% 20%–24% ≥25%



<10% 10%–14% 15%–19% 20%–24% 25%–29% ≥30%




No Data < 10% 10%–14% 15%-19% *BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC


•  Diabetes •  Heart attack •  Stroke •  Premature death

Chronic Disease



Last Pole Poll

% of Workforce


86%


3x to 10x more unhealthy days/month


Multiple Risk Factors

Heart Disease •  Obesity •  Tobacco use •  High blood pressure •  High cholesterol •  Inactivity •  Stress


63% not engaged

24% disengaged


-‐60 -‐50 -‐40 -‐30 -‐20 -‐10 0 10 20 30

Absenteeism

Turnover

Shrinkage

Safety Incidents

Patient Safety Incidents

Quality (defects)

Customer

Productivity

Profitability

Engagement

Impact

© 2014 Global Workplace Analytics

22%

21%

10%

41%

41%

48%

28%

45%

37%

Gallup 2013 “State of the American Workforce Report”

Engaged

Disengaged

54%

45%

Exercise 3x/week

Source: Gallup-Healthways Wellbeing Survey 2013 © 2014, Global Workplace Analytics

They Cost Less

Evaluation of the Relationship Between Individual Well-Being and Future Health Care Utilization and Cost. Pop Health Management, 2012.

48%

Admissions/ER

66% Prescriptions

60% Medical


+ 10% Well-Being =

- 5% Absences

-  24% Presenteeism

+ 5% Performance

+ 6% “Best Work Days”

Healthways 2012 Annual Report © 2014, Global Workplace Analytics

Year 1

Year 5+ 52% 84%

Reduced Health Risks

© 2014, Global Workplace Analytics Source: Buck's 2012 Working Well: A Global Survey of Health Promotion and Workplace Wellness Strategies

ROI = 144% to 3,000%


Only 11%


How

Why


Air

Water

Nourishment.

Light Fitness

Comfort

Mind


Delos Well Building Standard ®

•  Focused Mind •  Sustained Energy •  Healthy Weight •  Rest & Regeneration •  Stress & Mood Management •  Longevity •  Growth & Development •  Enhanced Beauty •  Enhanced Vitality •  Immune & Microbiome Support •  Natural Alignment


Air –  Healthy HVAC –  Materials Red List –  Humidity Control

Water –  Impurity Reduction –  Water Infusions

Nourishment –  Nutrient Bioavailability –  Antioxidant Availability –  Botanics –  Nutrition and Diet

Information –  Hydration Station

Light –  UV Management –  Light Therapy –  Window Performance &

Design

–  Automated Lighting Controls

Fitness –  Alexander Technique –  Exercise Support –  Workplace Exercise

Comfort –  Ergonomics –  Sound –  Vibration Control –  EMF Protection –  Surface Bioload –  Heat

Mind –  Intelligent Monitoring –  Relaxation Support –  Wellness Concierge

Data: Well™ Features


PHYSIOLOGICAL lighting, temperature, food, movement, air quality, hydration

noise, privacy, choice, stress, toxins, work-life balance,

access to healthcare, control, ergonomics

social needs, team dynamics, visuals, brand, culture, values,

pride, contribution connection, training, tools,

respect, trust, autonomy, highest and best use



Belongingness

•  Social Needs •  Team Dynamics •  Visuals •  Brand •  Culture •  Values •  Pride •  Contribution •  Connection •  Training •  Tools


Esteem

•  Respect •  Trust •  Autonomy •  Highest and Best

PHYSIOLOGICAL

CALORIE FREE CHOCOLATE &

FAT FREE PIZZA


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© 2014, Global Workplace Analytics, all rights reserved

Free Resources From Global Workplace Analy5cs

•  Employee Workplace Savings Calculator™ •  Employer/Environmental Savings Calculator •  ROI White Papers •  Results-‐Based Management White Paper •  Various PresentaCons Email [email protected]

Stay in Touch!

Kate Lister President Global Workplace Analytics [email protected]

Kate North VP, Global Development e-Work.com [email protected]

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Integrating Human Capital Metrics to Support Workplace Change

August

Webinar

Tuesday,

August 26th

11:00 EST

©2014, e-Work.com

Dr. Anita Kamouri, Founder

Iometrics, Inc.

We will explore how to use human

capital metrics to create a balanced business case for

workplace change.

©2014, e-Work.com

World Workplace Sept 16th – 19th in New Orleans WE Master Class

Full Workplace Track Launch of WE

©2014, e-Work.com

the roi of workplace well-being

Business

poor health costs

direct costs of wellness

health affairs

medical costs

modifiable health risk

world health organization

social wellbeing

person source