designing for workplace health and well-being and workplace … · 2018. 5. 3. · lee &...
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NEOCON 2017
Session: W307
Designing for Workplace
Health and Well-being and
Workplace Analytics
• Young Lee, Ph.D. LEED AP, CIDQ
Director, Innovative Workplace Institute
• James Brewer
Workspace Consultant, Steelcase
• Matthew Schottenfeld
Associate Director, Innovative Workplace Institute
Speakers
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• Healthier and happier workers are proven to be more engaged and productive at work. This session discusses key indicators of workplace design for health and well-being and how to measure workspace performance in relation to them. CAPTIW© is workspace performance analytics developed with over 40 industry and academic partners. It encompasses a comprehensive list of workplace health and well-being indicators, and provides practitioners with free comprehensive analyses to promote evidence-based practice. The session showcases a case study from Steelcase WorkLife Center, NYC, highlighting a comprehensive assessment of health and well-being attributes and strategies to promote innovation and well-being at work.
Session Description
Business Case of H&W
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Benefits of healthy workplaces
Benefits of healthy workplacesHealth & Wellbeing Defined for Business Case
Physically Healthier
Cognitively Think Better
Emotionally Feel Better
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Benefits of healthy workplaces
• Contemporary Workplace, H&W, and Bottom Line
• Positive Outcomes of Healthy Workplaces
Benefits of healthy workplaces
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• Positive Outcomes of Healthy Workplaces
Benefits of healthy workplaces
CAPTIW© Workplace Analytics
and H&W Indicators
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CAPTIW© Workplace Analytics and H&W Indicators
• Open Source Online Workspace Analytics
• Funded by the American Society of
Interior Designers
• A collective effort with over 40 industry
and academic partners
• Key performance indicators (KPIs) of the
physical workspaces supporting the
organizational performance in innovation
and innovation strategies
• Alternative workplace performance
metrics encompassing productivity, health,
& wellbeing beyond the conventional
metrics of cost per SF
UNIQUE FUNCTIONS OF CAPTIW©
1. MOST COMPREHENSIVE WORKPLACE MODEL
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UNIQUE FUNCTIONS OF CAPTIW©
2. MOST COMPREHENSIVE KEY PERFORMANCE
INDICATORS (KPIs) OF WORKSPACES
UNIQUE FUNCTIONS OF CAPTIW©
3. PERFORMANCE-BASED ASSESSMENT OBJECTIVE AND PRESCRIPTIVE MEASURES
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UNIQUE FUNCTIONS OF CAPTIW©
4. BENCHMARK FUNCTION
CAPTIW © Analysis against the Benchmark
UNIQUE FUNCTIONS OF CAPTIW©
5. COMPARATIVE ASSESSMENT BETWEEN
MULTIPLE PROJECTS
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UNIQUE FUNCTIONS OF CAPTIW©
6. ENCOMPASSING PRODUCTIVITY, HEALTH &
WELLBEING INDICATORS
Health Wellbeing Productivity
CAPTIW©
H & W Indicators of CAPTIW©
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H & W Indicators of CAPTIW©
Six
Dimensions
of Health &
Wellbeing
Physical
Fitness
Environmental
Wellbeing
Space
Type (SP)
Space &
Furniture
Layout (SFL)
Space Size &
Access (SSA)
Neural &
Psychological
Stimulation &
Relaxation (NPSR)
Ambient
Conditions
(AC)
Furniture
Ergonomics &
Technology (FET)
Healthfulness
(H)
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www.inno-wp.comCAPTIW© User Interface
www.inno-wp.comCAPTIW© User Interface
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www.inno-wp.comCAPTIW© User Interface
www.inno-wp.comCAPTIW© User Interface
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www.inno-wp.comCAPTIW© User Interface
Innovation PerformanceWorkplace Performance
www.inno-wp.comCAPTIW© User Interface
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www.inno-wp.comCAPTIW© User Interface
Space Type Space & Furniture Layout Furniture Ergonomics
& Technology
Ambient Conditions
www.inno-wp.comCAPTIW© User Interface
Space Size & Access HealthfulnessNeural & Psychological
Stimulation & Relaxation
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www.inno-wp.comCAPTIW© User Interface
www.inno-wp.comCAPTIW© User Interface
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Case Study: Steelcase
Worklife Center, NYC
Unique Qualities of
Steelcase Worklife Center, NYC
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Unique Qualities of
Steelcase Worklife Center, NYC
Unique Qualities of
Steelcase Worklife Center, NYC
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Unique Qualities of
Steelcase Worklife Center, NYC
Unique Qualities of
Steelcase Worklife Center, NYC
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Health & Wellbeing Performance of SC
Worklife Center, NYC
Heath &
Wellbeing
Performance
Health & Wellbeing Performance of SC
Worklife Center, NYC
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Health & Wellbeing Performance of SC
Worklife Center, NYC
Physical Fitness
Fitness Spaces Outdoor Spaces
Physical Fitness
Social Spaces
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Fitness Spaces Outdoor Spaces
Physical Fitness
Social Spaces
Fitness Spaces Outdoor Spaces
Physical Fitness
Social Spaces
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Health & Wellbeing Performance of SC
Worklife Center, NYC
Emotional Wellbeing
Emotional Wellbeing
Solitude Spaces Access to Daylight Views to Outdoor
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Emotional Wellbeing
Solitude Spaces Access to Daylight Views to Outdoor
Emotional Wellbeing
Solitude Spaces Access to Daylight Views to Outdoor
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Health & Wellbeing Performance of SC
Worklife Center, NYC
Social Wellbeing
Social Wellbeing
Visual Connectivity Core-Interaction Network Cross-Pollination
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Social Wellbeing
Visual Connectivity Core-Interaction Network Cross-Pollination
Social Wellbeing
Visual Connectivity Core-Interaction Network Cross-Pollination
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Social Wellbeing
Non-Hierarchical Spaces Low-Tech Collaborative ToolsHigh-Tech Collaborative Tools
Social Wellbeing
Non-Hierarchical Spaces Low-Tech Collaborative ToolsHigh-Tech Collaborative Tools
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Social Wellbeing
Non-Hierarchical Spaces Low-Tech Collaborative ToolsHigh-Tech Collaborative Tools
Implications
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Health Wellbeing Productivity
Workplace Performance
CAPTIW Seven Key Performance Indicators
encompassing health, wellbeing & productivity
References
Steelcase (2016). Global report: Engagement and the global workplace. Steelcase 360 Magazine Report.
Steelcase (2015). Wellbeing: A bottom line issue. Steelcase 360 Magazine Issue 60.
British Heart Foundation (2015). Health at work infographics
Photo/image credit:
James Brewer
Steelcase
American Society of Interior Designer
Young Lee
http://www.waldners.com/wp-content/uploads/2015/09/Privacy-Wall_11-0003129.jpg
http://cravatenoire.blogspot.com/2013/05/the-hope-programs-taste-of-hope-at.html
https://twitter.com/viferrenceray/status/615570359207727104
http://cravatenoire.blogspot.com/2013/05/the-hope-programs-t