the pulse of healthcare leadership - cardiac science · the united states, according to the sudden...
Embed Size (px)
Cardiac Science Corp. takes its mission to heart, designing state-of-the-art automated external defibrillators that save lives and are easy to use.Page 70
WWW.IH-MAG.COMVOLUME 14, ISSUE 2
The Pulse of Healthcare Leadership
70 | www.ih-mag.com Volume 14, Issue 2
“There should be an AED available anywhere people gather.” DEV KURDIKAR, PRESIDENT AND CEO
Sudden cardiac arrest is a life-threatening emergency that affects more than 350,000 people of all ages every year and is the third-leading cause of death in the United States, according to the Sudden Cardiac Arrest Foundation. Most often, sudden cardiac arrest occurs at home or in public places. A fast and effective response is vital to the victim’s chance of survival.
“The chance of survival goes down dramatically without intervention – about 10 percent a minute – so you need in-tervention quickly,” Cardiac Science Corporation (CSC) CEO Dev Kurdikar says. “Unlike a heart attack where the problem is blockage, sudden cardiac arrest is an electrical malfunctioning in the heart, so first responders can do CPR, but they also need a defibrillator to correct the malfunction.
Solutions for LifeCardiac Science Corp. takes its mission to heart, designing state-of-the-art automated external
defibrillators that save lives and are easy to use. By Janice Hoppe-Spiers
Seconds matter in a response to a cardiac event. This person is hurrying to help with a Powerheart® G5 AED.
SOLUTIONS Cardiac Science Corporationwww.cardiacscience.com / Headquarters: Deerfield, Wis. / Specialty: Defibrillators
Your best bet is having an automated external defibrillator nearby, and Cardiac Science’s AEDs have been in the mar-ketplace for several decades.” Based in Deerfield, Wis., CSC specializes in the design, manufacturing and marketing of automated external de-fibrillators (AEDs) and related services that facilitate suc-cessful deployments. Its mission is to help save lives by providing the public and healthcare professionals with life-saving AEDs. CSC is committed to eliminating the needless delays between sudden cardiac arrest and life-sav-ing defibrillation by ensuring AEDs are accessible and easy to use.
Rebuilding a BrandDespite filing for bankruptcy in 2015, CSC is stronger today than ever before under the ownership of Los An-geles-based private equity firm Aurora Resurgence. “To-day, we are a healthy, growing company with brand-new leadership, a full new product pipeline and an energized employee base – more than 40 percent have joined the company in the past three years,” Kurdikar notes. “It’s a significant turnaround. We are very well capitalized, prof-itable and growing.” Kurdikar came to the company in 2016, bringing with him two decades of experience in the healthcare industry. “This is a unique space,” he says. “If someone has sudden cardiac arrest, you can increase their chance of survival with
an AED and Cardiac Science’s mission of saving lives in an emergency was appealing to me.” Recalling his arrival at the company, Kurdikar remarks, “My top priorities were to build a highly talented team while continuing the strong focus on quality. Quality is in-tegrated into our business – so much so that everyone in the company shares the conviction that if one of our kids needs an AED, we want it to be the device we manufacture and sell.”
Protecting LivesCardiac Science’s Powerheart® AED family of products lead the industry when it comes to ease of use and mainte-nance. “We focus on the needs of three constituents: what’s best for the victim of sudden cardiac arrest, what’s best for the rescuer using it and what’s best for the person respon-sible for maintaining the devices,” Kurdikar explains. “The victim wants it to work, the rescuer wants it to be easy to use
Cardiac Science Corporation
Volume 14, Issue 2 www.ih-mag.com| 71
CEO and President Dev Kurdikar has more than two decades of experience in the healthcare industry.
and the person responsible for maintenance wants a solu-tion that is easy to manage and maintain.” The company’s Powerheart AEDs perform a comprehen-sive series of daily, weekly and monthly self-tests that en-sure the AED is always ready to rescue. “Our self-test is real-ly a differentiator. We don’t just test to see if the electrodes are attached, but whether they are actually going to work and are functionally active,” Kurdikar says. “Most competi-tors only test once a week. Powerheart AEDS test daily and also have a prominent visual indicator: green if it passes its self-tests and red if it fails.” The company sells AEDs with dual language capability.
Dozens of language combinations are available to sup-port the company’s worldwide operations. “If you have a rescuer who speaks English giving CPR between shocks, a second rescuer who speaks Spanish can take over mid-rescue, switching the AED to Spanish right away,” Kurdikar explains. Powerheart AEDs also have a CPR coaching feedback feature. “A simple, oval puck about three inches long is placed on the victim’s sternum,” Kurdikar says. “During
SOLUTIONS Cardiac Science Corporation
72 | www.ih-mag.com Volume 14, Issue 2
+ Celestica Technology is revolutionizing healthcare. Whether it’s a tiny pace-maker providing real-time patient data to cardiologists, an internet-connected ultrasound, or Cardiac Science’s portable automated external defibrillators, lead-ing healthcare companies know that delivering innovative solutions at lightning speed with the highest quality is vital. That’s why more companies are partnering with Celestica, an FDA-regis-tered manufacturer to develop customized solutions that speed market entry in compliance with stringent regulatory requirements. Celestica has 25 years of proven expertise enabling complex products for highly regulated markets with services that span design and engineering, full scale production, supply chain, and after-market support – helping our customers accelerate their success.
“Cardiac Science’s mission of saving lives in an emergency was appealing to me.”
chest compressions, the AED will coach you on the three big things the American Heart Association stresses in their guidelines: the rate of compressions, the depth of compressions and whether you are allowing adequate chest wall recoil.” Cardiac Science backs their product with an eight-year warranty and has an industry-leading battery that lasts four years. Electrodes are replaced every two years or after use. Individuals responsible for maintaining AEDs appreciate that Cardiac Science offers Rescue Ready® Services, a flex-ible offering that includes reliable service and maintenance performed by trusted technicians who are thoroughly screened and qualified. “We pride ourselves on our profes-sional field staff – they are our employees, not contractors – who provide training, service and maintenance. They also advise on proper placement to maximize utility,” Kurdikar adds. “We have a whole suite of offerings that relieve much of the day-to-day work for the program manager.”
Although Kurdikar could not reveal what new products are in development, he did say the company will launch a handful of new products over each of the next three years. Its growing list of AED customers include today’s Fortune 500 businesses, physician offices, schools, restaurants, malls, airports, sports fields and other public places.
Breakthrough Performance Rebuilt with a strong, stable foundation, Cardiac Science is dedicated to predictable execution and exhibiting a win-ning spirit, including a hunger to improve every day. Kur-dikar says, “We are very results driven. We work hard, focus on results and constantly challenge ourselves. Did we do what we said we would do? Are we achieving our goals? If not, are we closer to where we want to be? How can we do better today than we did yesterday? That’s part of the cul-ture we’re forming. It adds to the already well-established commitment to the mission of saving lives. Whenever we
Cardiac Science Corporation
Volume 14, Issue 2 www.ih-mag.com| 73
learn of a life saved using a Powerheart AED, our public address system plays a short clip of the song ‘Staying Alive’ throughout our manufacturing plant and office.” Rebuilding trust among its employees, customers and suppliers has been key to the company’s success. For ex-ample, when it emerged from bankruptcy, the company as-sumed the liabilities owed to its suppliers and made them whole. “That was our first step towards trust because they wanted to be paid for what they had provided in the past and we wanted to make them whole,” Kurdikar says. “As our business has grown, their business grows and we now have pretty strong relationships with both our suppliers and customers.” Many of Cardiac Science’s loyal customers stayed with the company throughout the turmoil and many new ones have come aboard since its resurgence. “In both cases, what they are seeing is an organization that strives to serve,” Kur-dikar says. “We work in a highly regulated industry, so with- in those confines we try to be as responsive to their needs
and wants as possible. Our relationships right now are bet-ter than they have been in a long time.”
Continuous GrowthLooking to the future, Cardiac Science plans to continue growing as there are still not enough AEDs in public areas. “There should be an AED available anywhere people gath-er,” Kurdikar notes. “Continuing to drive organic growth is a key priority for us.” There are also many markets where the company has a limited presence; it sees these as major opportunities for growth and is hoping to increase its marketshare moving forward. “Japan, Brazil, Russia, India and China are all AED markets where we have only limited presence,” Kurdikar says. “We have significant growth in the markets we are in and will keep that going while adding on new products and new markets.” “Patient advocacy groups are raising awareness of sud-den cardiac arrest and the need for AEDs,” Kurdikar says. “Manufacturers and distributors are also raising awareness in the market segments they service. Those are the three av-enues in which education occurs. In fact, what we are doing is more than educating; we’re bringing awareness of what an AED is and why you should have it, but we are also deliver-ing the product that saves lives. With increasing awareness and access, there’s greater chance that the next victim may survive because there was an AED available. Saving lives is what drives us.” +
SOLUTIONS Cardiac Science Corporation
CSC’s mission is to help save lives by providing the public and healthcare professionals with life-saving AEDs.
Published by Knighthouse Publishing | Tel: 312.676.1100 On behalf of Cardiac Science Corporation © 2019 Knighthouse Publishing. All rights reserved.