the power of language: enhancing culture through language
TRANSCRIPT
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The Power of Language: Enhancing Culture through Language
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Video – ‘The Power of Words’
What was your reaction to watching the video?
Implications for everyday life? Implications for working life?
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Language is the roadmap of a culture.
It tells you where its people came from
and where they are going.
-Rita Mae Brown
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Language is…
• A body of words used to communicate
• A choice of words or style of writing
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How does language impact?
Our words communicate…
– Meaning
– Beliefs
– Attitude
– Values
– Feelings
–Agenda
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Visualization
Freedom
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MPL Language History
Facility
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MPL Language History
One Flew Over the Cuckoo's Nest
One Flew Over the Cuckoo's Nest
Community
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Language choices impact…
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Language choices
Power to positively impact … Confidence
Teamwork
Culture
Morale
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Language choices
Power to negatively impact …
Confidence
Teamwork
Culture
Morale
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Discovering Language Opportunities
Identify commonly used words
Facility
Community
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Discovering Language Opportunities
Identify commonly used phrases
How can I help you?
How can I support you?
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Discovering Language Opportunities
Consider context
Consider possible interpretations of words
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Discovering Language Opportunities
Does word promote successful aging?
Does it empower others?
Does it convey a strength?
Does it promote a positive culture?
Ask:
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Words for thought….
• Paternalistic• Ownership
implied
Eek!
“My Residents”
“Our Residents” • Paternalistic
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Words for thought….
• Paternalistic
• Ownership implied
“Your Residents”
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Words for thought….
“My Residents”
“Residents at Community
Name”
“Our Residents”
Other phrasing ideas?
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Words for thought….
Higher Levels of
Care
Higher Levels of
Living
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Words for thought….
Be aware of using: Pet names: “Sweetie,” “hon” Generalizations: “Older adults are wise, cute,
sweet, etc.” Making limiting statements: “Our residents
don’t…”
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Words for thought….
Doing for, fixing, caring
for
Serving, supporting
Helping
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Next Steps: Taking it home
Take inventory Consider from culture
perspective Brainstorm with team Involve Residents Select alternative words Pay attention to the impact Continue to evolve