Corporate OverviewCorporate Overview

OverviewOverview• Founded: 1998

• HQ: Houston, Texas

• Customers: 20,000+

• Servers Managed: 56,000+

• Number of Web sites hosted: 14.5M

• Market share: #1 privately held dedicated hosting company

• Data centers: 6 SAS 70 Type II Certified Facilities with more than 167,000 sq. ft. of raised floor; new 86,000 sq. ft. colocation data center to launch in May 2009

• Network: Over 130 Gbps of transit network capacity to 7 Tier 1 backbone networks

• Employees: 500+

• Experienced management team

• Financial Strength: Profitable and backed by $2B in capital with $45 million credit facility secured in October, 2008

Our Mission:

To provide the most flexible combination of hosting infrastructure

and management services to meet your

budgetary needs across your business lifecycle

The Full Range of OptionsThe Full Range of OptionsThe Power to ChooseThe Power to Choose

• Scalable Infrastructure Options

• Comprehensive Server line from leading name-brand vendors

• Private and Virtual Racks for complex environments

• Complete Storage & Backup options for growth and data protection

• Full Range of Hosting Software from Windows and Linux, to databases and hosting control panels

• Flexible Service Options

• Alpha Advanced Services enable Planet Alpha customers to select only the necessary services to complement their own capabilities

• Alpha Professional provides managed dedicated servers to customers requiring business-class support and SLA’s

• Northstar Managed Hosting provides a fully managed hosted environment managed by a dedicated team of certified engineers

• SAS 70 Type II certified data centers in multiple sites

– 6 data centers in 2 cities– 167k square feet with room to grow– New 86,000 sq. ft. colo facility will open May 2009

• N+1 redundancy of all key components with up to 100% SLA for power

– UPS power for all servers– Automatic transfers to diesel generators in case of

extended outage– Agreements with multiple diesel providers to

maintain adequate fuel in case of long-term outage– High-quality network hardware from Cisco,

Juniper, Foundry

• Monitoring and process to assure availability– Weekly generator tests to validate operations and

procedures– Global Network Operations Center (GNOC) and

local monitoring of power, HVAC and physical security

Housed in Enterprise Data CentersHoused in Enterprise Data Centers

Enterprise Data Centers

• Unsurpassed Capacity– Over 130 Gbps of network capacity– 7 Tier 1 bandwidth providers, including AT&T, NTT,

Savvis, Global Crossing, Time-Warner Telecom and AboveNet, Level 3

– Multiple peering points with high-volume partners– 10/100/1000 Mbit options available at the server

• Core Security including DDoS mitigation– Over 7 Gbps of DDoS mitigation capacity in

CiscoGuard farm– DDoS and traffic anomaly detection through Arbor

Peakflow installation– 24x7x365 monitoring and response through NOC

staffed by certified engineers

• Redundancy Backed by up to 100% SLA– Highly available architecture – Fail-over routing & extra capacity at the core and

edge routers– Full redundancy to servers optionally available– Purchases insure no single provider failure impacts

the overall quality to customers

Connected by a World-Class NetworkConnected by a World-Class Network

World-Class Network

• Servers Fit Every Level of Performance and Budget

– From single processor/single core servers, to dual processor/dual core servers from Dell

– Portfolio starts with servers at $89/mo– Servers prepackaged with up to

3000GB of data transfer

• Fast Server Provisioning– All servers available within 24 hours– Select Ready To Go servers available in

under an hour

• Reliable Name-Brand Dell servers– One of Dell’s largest customers– Over 50k servers under management

Full Range of Dedicated Servers

Dedicated ServersDedicated Servers

• All Dedicated Servers come with– Remote Reboot– Remote Console– Automated and Manual OS Reload– Self Service Portal– KVM over IP (optional)

• 24x7x365 Support available when you need it

– Call Center for technical questions– Data Center for Remote Hands & Eyes– Network Operations Center for issue

handling and escalation

• Advanced Security & Firewall Management

– Dedicated firewalls for security and compliance

– Managed by expert team and customized on-demand for each environment

• Optional Advanced Services available– Alpha Server Monitoring

• Server and application up/down monitoring• Custom escalation procedures and reactive human

response

– Alpha Server Security• Initial server hardening and monthly audits• Patch management of OS and control panels

– Alpha Managed Backup• All data backed up to high availability storage array• 24x7 monitoring and reaction of backup processes • Plug-ins available at no additional cost (MySQL, MS

SQL, MS Exchange, MS SharePoint)

– Alpha Server Administration• On-demand services and consultation

Comprehensive Hosting Offering

Enabling Complex Self-ServiceEnabling Complex Self-Service

• Private & Virtual Rack– Complete customization for complex

hosting solutions– Customized networking options and

pooled bandwidth– Gigabit connectivity

• Comprehensive storage & backup options

– High performance and scalable SAN available for advanced applications

– Complete array of backup options from simple NAS backup to Data Protection Server appliance

Available on all Virtual Rack and Private Rack Dedicated Servers

• Server Monitoring and Reaction– Server and application up/down monitoring– Custom escalation procedures and reactive

human response– Monthly Reporting

• Fully Managed Backup– All data backed up to high avail. storage

array– 24x7 monitoring & reaction of backup

processes – Plug-ins available at no additional cost

(MySQL, MS SQL, MS Exchange, MS SharePoint)

– Daily incremental or differential backups

Alpha Professional Managed Dedicated Servers

Managed Dedicated ServersManaged Dedicated Servers

• First-call Resolution– Ownership of your support incidents

will be assigned to an Alpha Professional support engineer and who will manage it through completion

– All support incidents are handled by certified engineers (RHCE, MCSE or CCNA)

• 1-Hour Hardware Replacement SLA– All Alpha Professional Servers are

guaranteed to have any failed component replaced within an hour

– In addition to our Dedicated Server guarantee of 100% power and 99.9% network availability

Northstar Managed HostingNorthstar Managed Hosting• Northstar Managed Hosting provides a fully managed

hosted environment managed by a named Dedicated Support Team delivering proactive support based on the Anticipation Advantage ™ Methodology

– Best Practice Methodology based on the Anticipation Advantage Methodology

– Dedicated Team focused on your specialized needs and growth plans

– Managed Hosting Services to provide the full range of infrastructure services to meet even the most complex needs

– Advanced SLA assuring 100% network and power uptime, 1-hour hardware replacement and 15-minute critical incident response

Anticipation Advantage™ MethodologyAnticipation Advantage™ Methodology

Every client engagement begins with an in-depth business and planning

session to assure alignment between your technical and business

goals

A detailed architecture is customized to fit your current needs while

providing the ability to scale as needed

Best practice management procedures such as formal

incident and change management are baked

into our standard operations

Rigorous measurement of KPI’s and regular business reviews with every client

ensures consistent alignment with changing

priorities and goal

Real Customers seeing Real ValueReal Customers seeing Real Value

Hosting with The Planet frees up time to focus on our operations. They’ve helped us improve

productivity, reduce capital expenditures and increase our business.”-- Allan Dickson, President of Dickson Supply

Here at Atitude, we don’t see The Planet as a hosting provider. We see them as a real strategic

partner, that will actually let us deliver the best possible service we can to our clients and remain at the forefront of this business.”

-- Helder Conde, Technical Director, Atitude Midia Digital

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Demonstrated Industry LeadershipDemonstrated Industry Leadership

Fast Growth 100 – Solution ProvidersThe Planet is ranked #9 in the fastest growing solution provider category

Inc. 500 The Planet is listed as #100 in the list of fastest growing private companies in the country

Technology Fast 50 Among technology companies in the Texas region, The Planet is ranked 6th

“Top 10” HostsSelected by HostReview's editorial staff as one of the "Top10" Hosts in the new Best Dedicated Server Package category

How We Help Create A Better World For Your BusinessHow We Help Create A Better World For Your Business

Build an IT infrastructure solution to perfectly meet your needs

Give you the power to chose the level of infrastructure and service you need for your business

Leverage your IT infrastructure across the lifecycle of your business, including every stage of growth and expansion

Keep your business focused on developing your core competencies instead of constantly worrying about how to manage your IT infrastructure

Gain a trusted business partner with the technical expertise, business maturity and financial backing your business deserves

Reduce your IT Infrastructure costs and eliminate the capital expense and risk for bringing your business online

Q & AQ & A