the next generation of online banking and bill pay

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The Next Generation of Online Banking and Bill Pay

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Page 1: The Next Generation of Online Banking and Bill Pay

The Next Generation of Online Banking and Bill Pay

Page 2: The Next Generation of Online Banking and Bill Pay

2© 2010 – Proprietary & Confidential

The Next Generation of Online Bill Pay is Here!

Page 3: The Next Generation of Online Banking and Bill Pay

3© 2010 – Proprietary & Confidential

View Accounts

Page 4: The Next Generation of Online Banking and Bill Pay

4© 2010 – Proprietary & Confidential

Bill Payment

Page 5: The Next Generation of Online Banking and Bill Pay

5© 2010 – Proprietary & Confidential

Bill Payment

Page 6: The Next Generation of Online Banking and Bill Pay

6© 2010 – Proprietary & Confidential

Bill Payment

End-users will have Quick Links on every screen that will allow them to quickly maneuver to key screens.

Add Payee – The End-user will be directed to the add payee screen.

Make A Payment – The End-user will be directed to the payment center.

Make External Transfer – The End-user will be directed to the MoneyHQ external transfer screen.

View Demo – The End-user will be able to view a demo of the online bill pay product.

Page 7: The Next Generation of Online Banking and Bill Pay

7© 2010 – Proprietary & Confidential

Bill Payment

Page 8: The Next Generation of Online Banking and Bill Pay

8© 2010 – Proprietary & Confidential

Bill Payment

The Help option will display information that is specific to the bill payment screen the End-user is on.

Page 9: The Next Generation of Online Banking and Bill Pay

9© 2010 – Proprietary & Confidential

Bill Payment: Payment Center

Page 10: The Next Generation of Online Banking and Bill Pay

10© 2010 – Proprietary & Confidential

Bill Payment: Payment Center / Pay A Bill

Page 11: The Next Generation of Online Banking and Bill Pay

11© 2010 – Proprietary & Confidential

Bill Payment: Payment Center / Pay A Bill

Page 12: The Next Generation of Online Banking and Bill Pay

12© 2010 – Proprietary & Confidential

Bill Payment: Payment Center / Pay Multiple Bills

Page 13: The Next Generation of Online Banking and Bill Pay

13© 2010 – Proprietary & Confidential

Bill Payment: Payment Center / Pay Multiple Bills

Page 14: The Next Generation of Online Banking and Bill Pay

14© 2010 – Proprietary & Confidential

Bill Payment: Payment Center / Pay Multiple Bills

Page 15: The Next Generation of Online Banking and Bill Pay

15© 2010 – Proprietary & Confidential

Bill Payment: Payment Center / Pay Multiple Bills

Page 16: The Next Generation of Online Banking and Bill Pay

16© 2010 – Proprietary & Confidential

Bill Payment: Payment Center / Pay Multiple Bills

Page 17: The Next Generation of Online Banking and Bill Pay

17© 2010 – Proprietary & Confidential

Bill Payment: Payment Center / Pay Multiple Bills

Page 18: The Next Generation of Online Banking and Bill Pay

18© 2010 – Proprietary & Confidential

Bill Payment: Payment Center / Pay Multiple Bills

End-users will now have the ability to add a memo (note to self) to each of their payments. This memo will not appear on the actual payment to the merchant. The End-user will be able to view this memo within Online Activity.

Page 19: The Next Generation of Online Banking and Bill Pay

19© 2010 – Proprietary & Confidential

Bill Payment: Payment Center / Pay Multiple Bills

Page 20: The Next Generation of Online Banking and Bill Pay

20© 2010 – Proprietary & Confidential

Bill Payment: Payment Center / Pay Multiple Bills

Page 21: The Next Generation of Online Banking and Bill Pay

21© 2010 – Proprietary & Confidential

Review Payment Screen

The End-user will be presented with the review payments screen each time they submit a new payment. They must click on the “Submit” button in order for their payment(s) to be submitted.

Note: This screen is replacing the two-step logout and session summary screen.

Page 22: The Next Generation of Online Banking and Bill Pay

22© 2010 – Proprietary & Confidential

Review Payment Screen

Page 23: The Next Generation of Online Banking and Bill Pay

23© 2010 – Proprietary & Confidential

Review Payment Screen

Page 24: The Next Generation of Online Banking and Bill Pay

24© 2010 – Proprietary & Confidential

Debit Impacts

Going forward, in order to ensure a consistent experience for end-users when scheduling payments, the “Send On” date calculated by the online service for standard payments will always be the latest available debit date that will allow Online Resources to deliver the payment on-time. As a result of this debiting logic, Online Resources will no longer perform weekend debits to end-user accounts for standard bill payments.

Please note: if offered by your Financial Institution, Expedited Payments are not impacted by this debit timing change.

Payments that your end-users have scheduled as of the date of your release will not be changed to the new “Deliver By” scheduling methodology. The “Send On” date originally entered by the end-user (even if it is a weekend day) and the corresponding “Deliver By” date for their payments will remain in effect and will be used to debit and remit the payment.

Page 25: The Next Generation of Online Banking and Bill Pay

25© 2010 – Proprietary & Confidential

Bill Payment: Payment Activity

Page 26: The Next Generation of Online Banking and Bill Pay

26© 2010 – Proprietary & Confidential

Bill Payment: Payment Activity

Page 27: The Next Generation of Online Banking and Bill Pay

27© 2010 – Proprietary & Confidential

Bill Payment: Payment Activity

Page 28: The Next Generation of Online Banking and Bill Pay

28© 2010 – Proprietary & Confidential

Bill Payment: Payment Activity

Page 29: The Next Generation of Online Banking and Bill Pay

29© 2010 – Proprietary & Confidential

Bill Payment: Payment Activity

Page 30: The Next Generation of Online Banking and Bill Pay

30© 2010 – Proprietary & Confidential

Bill Payment: Payees

Page 31: The Next Generation of Online Banking and Bill Pay

31© 2010 – Proprietary & Confidential

Bill Payment: Payees

Page 32: The Next Generation of Online Banking and Bill Pay

32© 2010 – Proprietary & Confidential

Bill Payment: Payees

Page 33: The Next Generation of Online Banking and Bill Pay

33© 2010 – Proprietary & Confidential

Bill Payment: Payees

End-users will now have the ability to update their payee’s addresses online.

Page 34: The Next Generation of Online Banking and Bill Pay

34© 2010 – Proprietary & Confidential

Bill Payment: Payees

Page 35: The Next Generation of Online Banking and Bill Pay

35© 2010 – Proprietary & Confidential

Bill Payment: Payees – Add A Payee

Page 36: The Next Generation of Online Banking and Bill Pay

36© 2010 – Proprietary & Confidential

Bill Payment: Payees – Add A Payee

By popular request from our clients, the Payee Nickname field has been expanded to 25 characters.

Page 37: The Next Generation of Online Banking and Bill Pay

37© 2010 – Proprietary & Confidential

Bill Payment: Payees – Add A Payee

Page 38: The Next Generation of Online Banking and Bill Pay

38© 2010 – Proprietary & Confidential

Bill Payment: Payees – Add A Payee

Page 39: The Next Generation of Online Banking and Bill Pay

39© 2010 – Proprietary & Confidential

Bill Payment: Payees – Adding An Individual

Page 40: The Next Generation of Online Banking and Bill Pay

40© 2010 – Proprietary & Confidential

Bill Payment: Payees – Adding An Individual

Page 41: The Next Generation of Online Banking and Bill Pay

41© 2010 – Proprietary & Confidential

Bill Payment: eBills

Page 42: The Next Generation of Online Banking and Bill Pay

42© 2010 – Proprietary & Confidential

Bill Payment: eBills

Page 43: The Next Generation of Online Banking and Bill Pay

43© 2010 – Proprietary & Confidential

Bill Payment: eBills

Page 44: The Next Generation of Online Banking and Bill Pay

44© 2010 – Proprietary & Confidential

Bill Payment: MoneyHQ

Page 45: The Next Generation of Online Banking and Bill Pay

45© 2010 – Proprietary & Confidential

MoneyHQ

Page 46: The Next Generation of Online Banking and Bill Pay

46© 2010 – Proprietary & Confidential

MoneyHQ

Page 47: The Next Generation of Online Banking and Bill Pay

47© 2010 – Proprietary & Confidential

Bill Payment: Bill Pay Services

Page 48: The Next Generation of Online Banking and Bill Pay

48© 2010 – Proprietary & Confidential

Bill Pay Services: Alerts

Page 49: The Next Generation of Online Banking and Bill Pay

MoneyHQ Enhancements

Page 50: The Next Generation of Online Banking and Bill Pay

50© 2010 – Proprietary & Confidential

MoneyHQ Enhancements

Enhanced MoneyHQ integration and removal of MoneyHQ tab

New MoneyHQ home page

More prominent display and integration of the MoneyHQ Account Aggregation feature

Convenient new location of MoneyHQ account details

Streamlined Account to Account/External Transfer process

Ability for end users to now conduct future and recurring Account to Account/External Transfers

Expansion of eBills to all online bill payers and better integration of eBills with your online bill payment service

Sunset of the MoneyHQ People Payments (P2P) feature

Improved integration of MoneyHQ balance and eBills alerts

More prominent display of the Personal Finance Manager feature (spending reports)

Page 51: The Next Generation of Online Banking and Bill Pay

51© 2010 – Proprietary & Confidential

Bill Payment: MoneyHQ

Page 52: The Next Generation of Online Banking and Bill Pay

52© 2010 – Proprietary & Confidential

Bill Payment: MoneyHQ

Page 53: The Next Generation of Online Banking and Bill Pay

53© 2010 – Proprietary & Confidential

MoneyHQ: Accounts

Page 54: The Next Generation of Online Banking and Bill Pay

54© 2010 – Proprietary & Confidential

MoneyHQ: Accounts

Page 55: The Next Generation of Online Banking and Bill Pay

55© 2010 – Proprietary & Confidential

MoneyHQ: Accounts

Page 56: The Next Generation of Online Banking and Bill Pay

56© 2010 – Proprietary & Confidential

MoneyHQ: Add New Account

Page 57: The Next Generation of Online Banking and Bill Pay

57© 2010 – Proprietary & Confidential

MoneyHQ: Add New Account Step 1

Page 58: The Next Generation of Online Banking and Bill Pay

58© 2010 – Proprietary & Confidential

MoneyHQ: Add New Account Step 2

Page 59: The Next Generation of Online Banking and Bill Pay

59© 2010 – Proprietary & Confidential

MoneyHQ: Overview

Page 60: The Next Generation of Online Banking and Bill Pay

60© 2010 – Proprietary & Confidential

MoneyHQ: Transfer Funds

Page 61: The Next Generation of Online Banking and Bill Pay

61© 2010 – Proprietary & Confidential

MoneyHQ: Transfer Funds

Page 62: The Next Generation of Online Banking and Bill Pay

62© 2010 – Proprietary & Confidential

MoneyHQ: Transfer Funds

Page 63: The Next Generation of Online Banking and Bill Pay

63© 2010 – Proprietary & Confidential

MoneyHQ: Manage Accounts

Page 64: The Next Generation of Online Banking and Bill Pay

64© 2010 – Proprietary & Confidential

MoneyHQ: Personal Finance Manager

Page 65: The Next Generation of Online Banking and Bill Pay

65© 2010 – Proprietary & Confidential

MoneyHQ: Alerts

Page 66: The Next Generation of Online Banking and Bill Pay

66© 2010 – Proprietary & Confidential

Consumer Education Campaigns

Page 67: The Next Generation of Online Banking and Bill Pay

67© 2010 – Proprietary & Confidential

Just for You!

Thank you for attending this valuable training webinar!

To show our appreciation for your attendance, each employee who attended today’s training is eligible to enter a free sweepstakes, courtesy of

Online Resources!

Simply send your name, your financial institution name and number, and your business mailing address to:

[email protected]

The winner will receive a $2,500 credit towards the purchase of a new product or service from Online Resources*!

Thank you again for attending - we appreciate your business!

* Winner will be selected at random on July 30, 2010. Credit must be used by December 31, 2010.

Page 68: The Next Generation of Online Banking and Bill Pay

Welcome to the New Generation of Command Banking and Bill Pay!