the new rules of social advertising: how to succeed in an ever-changing landscape
TRANSCRIPT
How to Succeed in an
Ever-Changing Landscape
The New Rules
of Social
Advertising
With guest host,
Larry Kim
2
Flight Plan
Introduction
The Lay of the Land
Top 10 Social Advertising Hacks
Space-Age Technology for Your Journey
Summary + Q&A
3
Meet Your Hosts!
Larry Kim
Founder of Wordstream
CEO of MobileMonkey, Inc.
Jenifer Kern
Chief Marketing
Officer, Tracx
Robyn Showers
Director of Content
& Social, Tracx
Introduction Lay of the Land 10 Ad Hacks Space-Age Tech Summary/Q&A
5
Tracx is the most powerful social and analytics engine in the marketplace.
Publish
Paid Social | Predictive Scheduling
Multi-Channel Posting
Approval Workflows
Content Calendar & Library
Engage
Influencer Management
Inline Engagement
Social Streams | Direct Messaging
Assignment Queues
Analyze
Owned, Earned & Paid Metrics
Competitive Benchmarking
Content Performance
Multi-lingual Sentiment
Geospatial Insights
Listen
Deep Data Collection
Full Conversation Threads
Logo & Image Listening
Campaign Tracking
Unlimited Queries
Introduction Lay of the Land 10 Ad Hacks Space-Age Tech Summary/Q&A
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Working with Social Leaders Across IndustriesFounded in 2009 | Offices in DC, NY, Tel Aviv, London | Trusted by over 400 Brands
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Leading businesses are upgrading to Tracx to elevate their social media game.
Here’s how we help them:
Tracx’s Key Differentiators
1
A Fully Integrated Solution
2
Broadest & Deepest Coverage
3
The Only Comprehensive Analysis of The Social Trifecta™
(Owned, Earned, Paid)
4 High-Touch Strategic Consulting Services
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POLL QUESTION
Which of the following
describes your company’s
social advertising
programs?
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1. 99.9% of your content goes NOWHERE.
50% OF Content Gets ZERO Social Shares
<0.1% Gets +1000 Shares
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2. Organic social media reach stinks.
of marketers agree that paid social
media is more effective than organic.60%
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3. Paid Search CPCs at All-Time High
Source: Approx. 2500 WordStream Customers
(Not official Google Data)
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How Social Media Marketing Doesn’t (Usually) Work (Any More)
Post Stuff To
Social Media
STEP 1 STEP 2 STEP 3
People See
Your Posts
People Buy
Your Stuff
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We need a new
RIDICULOUSLY
UNFAIR
advantage!
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Use social ads as a CATALYST to get the ball rolling.
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Or as an ACCELERANT to make bigger explosions!
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Top 10 Social
Advertising
Hacks *DO try these at home!
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1. Combine PPC & Social Ads
Remarketing Lists for Search Ads (RLSA)
Target search ads only to people who recently visited your site!
1. Users visit
your site, get
added to your
remarketing list
2. Show them
customized ads
when they
search on
Google!
Introduction Lay of the Land 10 Ad Hacks Space-Age Tech Summary/Q&A
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The Power of Search Remarketing
• 3x clickthrough rates
• 1/3 cost per click
• 2x conversion rates
So … what’s the
catch?
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The Problem with RLSA
Solution:
Use social
ads to make
the smaller
circle 10-
100x bigger
for cheap!
People
unfamiliar with
your brand
People
familiar
with your
brand
RLSA only targets
these users
RLSA Doesn’t Target
These Users (By
Definition)
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Divert non-RLSA
budgets to cheaper
audience growth
campaigns.
Larry’s Search Remarketing Strategies
If limited by budget, set
your search ad budget to
100% RLSA.
1 2
RLSA40%
Social/Display
New PPC Budget Allocation:
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2. Only Promote “Unicorns” on Social Ads
• Unicorns = your top 1-2%
• Only a small number of
stories (10%) generate most
of the traffic (+60%)
Typical Blog Traffic Distribution
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Higher Engagement Rate = (Much) Lower Cost Per Engagement
Engagement Rate
Cost per engagement
68%
7%
21%
37%
1%
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Example
ROI: 1500 retweets & 100K visitors for $250
RETWEETS
1,488
FAVORITES
1,284
6:15AM – 7 Mar 2015
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Content Quantity vs. Quality Debate
It’s a False Choice: You NEED the QUANTITY to *FIND* the
QUALITY
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Social Posting Pyramid Scheme
1. Lots of stuff (organically)
to Twitter
2. Post top stuff from Twitter, to
LinkedIn & Facebook
3. Pay to promote the Unicorns
on Facebook & Twitter &
LinkedIn!
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3. Use Video Ads
Video ad campaigns increase relevancy score by 2 points!
$0.01 per video view!
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Video Ad Campaigns Increase Relevancy Score by 2 Points!
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This Crazy Video has Remarkably High Video
Viewership Rates & Low CPEs
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4. (Radically) Change Your Offer
Your
Current
Offer
A Completely
Different, Better
Offer
Unicorn Hill
Donkey Hill
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The Great A/B Testing Fairy Tale
If we change the..
• Font Type
• Spacing
• Button Color
• Image
• Text
• Etc.“…We’ll get a 5% increase in conversions.”
CRO Guru
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Example: Picnic Pants vs. Drones
CT
R
• Picnic Pants
Drones •
Conversion Rate
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5. Use Ads to Hack Forums (Like Reddit)
Large Gravitational Forces on the Internet:
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Arianna
Huffington
shared the
story and
asked me to
be a
columnist
New York Observer, Time
Magazine, & Mental Floss
syndicated the story.
Over a million views &
9,012 likes
Results?
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People-Based Marketing (Like Email, But Better)
Email Marketing
Limit number of blasts to
reduce unsubscribes
.5-2% unsubscribes each blast
People Need to opt into your list
Tons of unqualified emails on the list
People-Based Marketing
Fixed
Fixed
Fixed
Fixed
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Results
Fox News Producer Emails One Hour Later!
Business Insider Asks To Publish Story
• Live Interviews with Fox, BBC, etc.
• 250 High Value Press Pickups + Links
• Massive Brand Exposure
• +100k Site Visitors
Cost: $50
Time: 10 minutes
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Ecommerce Audience Email Segmentations
New
Purchasers
Non-Purchase
Users
Active
Purchasers
Customers with
Expired Warranty
Abandoned Shopping
Cart Users
Frequent
Purchasers
High Price Item
Purchasers
Recent
Purchasers
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7. Beat Up on Competitors Pre-Roll Video Ads
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8. Remarket on Google & Facebook
Conversion
Rates Increase
With More Ad
Impressions
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Behold The Power of Super Remarketing!
Combining Remarketing + Demographic + Interest +
Behavioral Targeting + High Engagement Content
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Behold the Awesome Power of Super Remarketing
Behavioral & Interest Targeting =
They’re interested in your stuff
Remarketing = They Recently
Checked Out Your Stuff
Demographic Targeting =
They Can Afford to Buy Your Stuff
Target a Narrow Audience
That Meets all 3 Criteria
with HIGH
ENGAGEMENT
UNICORNS = $$$
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9. Incorporate Better Audience Targeting
Website
H.I.T.S.How Idiots Track Success
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Targeting #alphabet = 10x Engagement!
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Good Audience Targeting Turns OK Ads Into Unicorns
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Social Media Marketing: Then and Now
Then:• Novelty
• Siloed
• Points just for showing up
• Brands play by their own rules
Now:• Mission-critical
• Integrated
• Competitive
• Brands play by ecosystem’s rules
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Hacking Reddit? Better with Listening…
User-generated content featuring
a brand drives
6.9x higher
engagement than brand-generated content.
Source: Mavrck
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Tracx has the broadest and deepest network coverage.
300+ Million Blogs,
News, Review Sites,
Forums
23 unique
languages
14 major
social
networks
covered
2x more coverage
than the leading
competitor
Sentiment
analysis up to
80% accuracy
UNLIMITED
owned media
sources
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Tracx gives you the most social context…
Understanding your social tribes “subcultures” is key to driving loyalty
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Only Tracx pulls the full
thread of responses and
comments, even after
brand names, keywords
and hashtags are
dropped.
Great flight on United last night. Landed 30
minutes early. Was able to have dinner with the
family. #HoneyImHome
@JessicaTaylor – want to tell your story on
tomorrow evening’s news? It would be a great
way to educate.
@IraWinderman. That wasn’t my experience! They
gave peanuts to my son after I told them he was
allergic. It was a close call. I’m thinking of suing.
Positive Sentiment
Negative Sentiment
Tracx
captures the
full
conversation
58
Tracx brings you The Social Trifecta™Owned vs. Earned vs. Paid Social Media
• Owned is what people say TO you on your branded social pages. It
is any channel your brand controls (i.e., Facebook company page)
• Earned is what people say ABOUT you, typically off your owned
branded social pages (“in the wild”). These are the golden gems that
are hard to find and mine.
• Paid is what brands pay for people to see in a certain channel.
Includes strategies like FB/IG Boosting and paid social media
campaigns.
• Social media is becoming more “pay to play”
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Social
Trifecta
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Sneak Peek: Tracx Ad BoostingPromote, manage, publish, and analyze posts – all in one, unified system.
• Create your campaigns, ad sets, and
boosted posts
• Choose your audience targeting
• Set your budget
• Decide placement and creative
• Get full ads analytics
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Hack Reddit & other traffic drivers.
Combine PPC & social ads.
Only promote “unicorns.”
Use video ads.
(Radically) change your offer.
1
2
3
4
5
TOP 10 SOCIAL ADS HACKS
Use space-age technology.
Create (better) custom audiences.
Beat up on competitors with ads.
Remarket on Google & Facebook.
Incorporate audience targeting.
6
7
8
9
10
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Are You Ready to Become a SOCIAL POWERHOUSE?
Product Highlights
• 14 major social networks covered
• 300+ million news, blogs, forums, review sites
• 43 unique languages
• 2-3x more coverage
• Sentiment with machine learning
• Strategic consulting services
REQUEST A
DEMO
Introduction Lay of the Land 10 Ad Hacks Space-Age Tech Summary/Q&A