teen succeed
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ÂTRANSCRIPT
By Bethany Ross
Visual Communications
B Period 6/11/14
Pictures of: Kali Flibbert
Location: Darby’s Bakery
76 Central St, West Boylston, MA 01583
(508) 835-6789
As people enter the shop, Kali gives them a warm smile and welcomes them in. I captured this
picture of Kali right before she nicely asked the customer what they would like to order. As
she listened, the smile stayed right up to the moment they left, satisfied with the order.
Here Kali is
handing the
customer his
change as he
picks up an
order. Kali was
very calm with
him even though
he changed his
mind seven
times and again
right before she
ran it through
the cash
register.
Kali also tends to the flowers in the store front so that the nice scents and
colors will appeal to costumers and draw them in. Here she is watering the
plants at her level before climbing some steps to water the hanging plants
even though it scares her to stand two feet off the ground with a glass pot.
Kali makes sure all tables inside
and outside the bakery are
clean and presentable. This also
means wiping down the chairs
and making sure the table is
sanitized and germ free.
While she worked Kali also informed
me of all the other after shop hours
chores she does like wiping down the
front window that shines in the back of
this picture and wiping down the store
counter and machines inside.
Here Lindsay
Connor makes
cake and pastry
boxes for the
next day so that
when a customer
arrives they can
pack the pastry
fast.
Here Makenzie Holm takes a
customer’s order by phone
while writing the order down
on paper. She was calm and
listened carefully and made
sure she had the order correct.
These phone skills took her
three weeks to learn at the
start of her job at Darby’s but
now she has that skill for life.
Here Lindsay
checks to make
sure all the drinks
types are in good
supply and if not
she writes it on a
slip to order. She
also checks that the
bottles are sealed
correctly.