the meaning of place: keynote address from civsa 2015

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twitter: @kateo @koinsights #civsa2015 Presented by Kate O’Neill The Meaning of Place

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Page 1: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Presented by Kate O’Neill

The Meaning of Place

Page 2: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

[imagine a picture

of me in college.]

Page 3: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

“Home and Wandering.”

Page 4: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Page 5: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

What does a place mean?

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twitter: @kateo @koinsights#civsa2015

What do I mean by “meaning”?

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twitter: @kateo @koinsights#civsa2015

Let’s back up.

Page 8: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Page 9: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

My work has always been about relevance and meaningful

experiences.language:

the vehicle of meaning.how we convey

intent and significance.

the Web / Internet:how we capture

and transmit knowledge globally

data:how we model

what is potentially meaningful

marketing: how we understand

what has value to whom in what context,

and influence intentthrough alignment

and relevance

experiences

human understanding

meaning

relevance

Page 10: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

speaker intent message

listener takeaway

Page 11: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

speaker intent message

listener takeaway

shared understanding

Page 12: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

context

speaker intent message

listener takeaway

shared understanding

Page 13: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

…back to "Home and Wandering"

Page 14: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

(pho

togr

aph

cred

it: Fl

ickr

use

r Z

ol87

)

Page 15: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

planned center of town

(image source w

ww

.cnuil.org)

my first childhood

home

my second childhood

home

Page 16: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Page 17: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015 Maybe “home” is

where you are empowered to

create your own experiences.

Page 18: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Why do we "wander" or travel?

Page 19: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Why do we* encourage students to leave home?

* “we” as a society, I mean

Page 20: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

"how very college of you"

Page 21: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015 Maybe we

“wander” or leave home

to be jarred into seeing ourselves.

Page 22: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

“We travel, initially, to lose ourselves; and we travel, next, to find ourselves. … And we travel, in essence, to become young fools again — to slow time down and get taken in, and fall in love once more.”

― Pico Iyer

Page 23: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

So to make people want to “wander”

towards your place…

Page 24: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Help people see themselves

there.

Page 25: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

To make people feel at “home” there…

Page 26: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Help people feel empowered to

create their own experiences.

Page 27: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Part of the meaning of place is…

in how empowered we feel to create our

experiences.

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twitter: @kateo @koinsights#civsa2015

How can we architect meaningful

experiences without being contrived?

Page 29: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Distill everything about a place,

its identity, culture, etc.

down to an essence.

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twitter: @kateo @koinsights#civsa2015

By the way…Digital experience should

not impede physical experience 

It should empower it

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twitter: @kateo @koinsights#civsa2015

Metaphor, Significance and symbolism: what

does a thing signify?

Page 32: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

How to distill a brand's essence without being

reductive or overly simplistic

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twitter: @kateo @koinsights#civsa2015

Let’s look right here: at Nashville.

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twitter: @kateo @koinsights#civsa2015

(pho

togr

aph

cred

it: w

ww

.nas

hville

reco

very

.com

)

The Flood of 2010

Page 35: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

(imag

e cr

edit:

ABC

Stu

dios

/ am

azon

.com

)

Page 36: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

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twitter: @kateo @koinsights#civsa2015

Page 38: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

How do you promote something with so

many stories?

Page 39: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015 Build on

recognizable truths.

And a bit of mythology.

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twitter: @kateo @koinsights#civsa2015

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twitter: @kateo @koinsights#civsa2015

Meaning is relative and contextual.

And it’s inseparable from

relevance.

Page 42: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Part of the meaning of place is…

in the stories we collectively tell

about it.

Page 43: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

How do you get it across to someone what a place could MEAN to THEM?

Page 44: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Sign up for our upcoming webinar with promo code CIVSA for 20% off: “Meaningful Stories” bit.ly/mgflstories

June 30

Want more help with brand storytelling?

Page 45: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Take inventory of your stories.

Page 46: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Identify your prompts.

Page 47: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

“Never let the facts get in the way of a

good story.”— Mark Twain

Page 48: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

“Never let the facts get in the way of a

good story.”— Mark Twain

Page 49: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

“Get your facts first, and then you can distort them as much as you please.”

— Mark Twain

Page 50: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

“The difference between comedy and tragedy is

where you stop telling the story.”

— Neil Gaiman

Page 51: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

context

speaker intent message

listener takeaway

shared understanding

Page 52: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Community is meaning writ large.

Page 53: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Part of the meaning of place is…

in the community we create there.

Page 54: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

For a college campus

Page 55: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

For a city like Nashville

Page 56: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

For a conference like this.

Page 57: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015 The Meaning of Place:

‣ is in how empowered we feel to create our own experiences there.

‣ is in the stories we collectively tell about it.

‣ is in the community we create there.

Page 58: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

thank you!

Facebook: /kateoneillpage

LinkedIn: /kateoneill

Twitter: @kateo

connect with me here:

Image credit: Robbie Quinn (http://robbiequinnphotography.com/)

Page 59: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

What questions do you have?

Twitter: @kateo

Facebook: /kateoneillpage

LinkedIn: /kateoneill

Page 60: The Meaning of Place: Keynote Address from CIVSA 2015

twitter: @kateo @koinsights#civsa2015

Sign up for our upcoming webinar with promo code CIVSA for 20% off: “Meaningful Stories” bit.ly/mgflstories

June 30

Want help with brand storytelling?

Don’t forget!

Page 61: The Meaning of Place: Keynote Address from CIVSA 2015