the marketing game nmims blr event
TRANSCRIPT
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8/13/2019 The Marketing Game NMIMS BLR Event
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Strategy, Understanding &Improvements The original strategy had been to target and achieve
dominance in Price Sensitive customers starting
with Students.
Target Strategy was to gain dominance in all sectorsand targeting on High End Customers.
From the second year onwards toWiden scope toStudents, Home Users, Parents and over the yearsgain position in all sectors and be the marketLeaders.
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Initial Market & CompetitionAssessment Initially we targeted the student segment as it
was showing highest growth in terms of users.
Students required Less Customer Service, Lowspecification therefore Low R&D Cost and itcontributed to Market Share of 40.5%.
We expected majority of our competitors tosubsequently move towards high endsegment of the market.
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Subsequent Market & CompetitionAssessment From 2ndyear onwards, we expandedto reach
Students, Home Users and Parents and gained
dominance in each sector. In 3rdyear, we focused onCompetitive Prices.
In 4thyear, we focused on Brand Buildingconsolidating our market share in Product 1 acrosssegments- Students, Creators and Assistants.
In the 5th year we consolidated our position inproduct 1 and were the leaders for the productacross all segments.
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Response To Results (Yr. 1)MEASURE RESULT STRATEGY/LEARN
INGSMARKET SHARE(Units)(Sales)
29.0% (Third)27.4% (Third)
What Went Right? Earned highest
dealer satisfactionthrough Channel -2.
Gained dominance
in Studentssegments.
Positioned our selfwell in Channel-2market share.
What Went Wrong? Channel 2 sales
representative werehigh on workloadwhich resulted inInventory reserves.
Customer group
rating was
MARKET SHARE
(Students)(Home Users)(Parents)
40.5% (First)27.6%(Second)26.6% (Second)
BRAND AWARENESS 0.664 (Second)
PRICING(Channel 1)(Channel 2)
$103$103
NET PROFITS $256,488
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Response To Results (Yr. 2)MEASURE RESULT STRATEGY/LEARN
INGSMARKET SHARE(Units)(Sales)
29.6% (Third)26% (Third)
What Went Right ? Moved from 1
segment to othersegments and gaineddominance.
Highest BrandAwareness
What Went Wrong? Pricing was low
which led tosubstantial losses.
Left with inventory. Sales
Representativeswere overloaded.
MARKET SHARE
(Students)(Home Users)(Parents)
39.9% (First)30.3%(Second)29.4% (Second)
ADVERTISING $250,000(First)
BRAND AWARENESS 0.668 (First)
PRICING(Channel 1)(Channel 2)
$105$105
NET PROFITS -($38,724)
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Response To Results (Yr. 3)
MEASURE RESULT STRATEGY/
LEARNINGS
MARKET SHARE(Units)(Sales)
18.0% (Fourth)16.2% (Fourth)
Strategy:Focus on pricing ofthe product tocompensate losses of
the previous year.
What went wrong: Prices were not
competitive. Spent less on
advertisementresulting to reducedbrand awareness.
MARKET SHARE
(Students)(Home Users)(Creators)(Managers)(Creators)
26.1%(Second)19.7% (Fourth)14.5% (Fourth)12.9%(Fourth)14.5%(Fourth)
ADVERTISING $150,000 (Third)BRANDAWARENESS
0.569 (Third)
PRICING(Channel 1)(Channel 2)
$128$110
NET PROFITS -$260424
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RESPONSE TO RESULTS (YR. 5)MEASURE RESULT STRATEGY/LEAR
NINGSMARKET SHARE(Units)(Sales)
43.2% (First)43.3% (First) What went right?
Dominance inproduct 1 marketGot dominance in all
6 segments
What went wrong? Lost on Market
due to Lowproduction.
MARKET SHARE(Managers)(Assistants)(Creators)(Home Users)(Students)(Parents)
51.2% (First)45.0% (First)44.2%(First)40.2%(First)37.1%(First)36.1%(First)
ADVERTISING $250,000 (First)
PRICING(Channel 1)(Channel 2)
$269.26$190.80
NET PROFITS $330,982
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40.5 39.9
26.1
36.4 37.1
0
10
20
30
40
50
1 2 3 4 5
S
h
a
r
e
Year
Students
Series1
26 26.1
14.5
36.9
44.2
0
10
20
30
40
50
1 2 3 4 5
S
h
a
r
e
Year
Creators
Series1
0
5
10
15
20
25
30
35
40
45
1 2 3 4 5
Sh
a
r
e
Year
Home Users
Series1
25.5 24.3
12.9
33.1
51.2
0
10
20
30
40
50
60
1 2 3 4 5
S
h
ar
e
Year
Managers
Series1
Market Share by segments
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24.5 26.1
15.2
32.2
45
0
10
20
30
40
50
1 2 3 4 5
S
h
a
r
e
Year
Assistants
Series1
26.629.4
18.3
31.4
36.1
0
5
10
1520
25
30
35
40
1 2 3 4 5
S
h
ar
e
Year
Parents
Series1
Market Share by segments (contd..)
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-300000
-200000
-100000
0
100000
200000
300000
400000
1 2 3 4 5
P
RO
F
I
T
/
L
O
S
S
YEAR
Profit/Loss
Series1
27.40 26
16.2
32.4
43.3
0.00
5.00
10.00
15.00
20.00
25.00
30.00
35.00
40.00
45.00
50.00
1 2 3 4 5
M
A
R
K
E
T
S
H
A
R
E
(
SA
L
E
S)
YEAR
Market Share ( Sales)
Series1
29 29.6
18
33.7
43.2
0
51015202530
354045
50
1 2 3 4 5
M
a
r
ke
t
s
h
a
r
e
YEAR
Market share (units)
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Learning To analyze each market segment according to their needs.
Focus on right distribution channel based on customer preference.
Innovating the product based on customers preference.
Deciding on the 4Ps based on companies vision and market
condition. Price:Optimum and Competitive.
Promotion:Sufficient advertisement,commisions,promotions.
Place:Appropriate channel and density.
Product: Features as per target segment.
Importance of Brand Awareness and reinforcing the brand image incustomers & Dealers mind.
Managing human resource by providing appropriate remuneration.
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Thank You
Thought:Markets change and evolve so shouldyou.