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  • 8/13/2019 The Marketing Game NMIMS BLR Event

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    Strategy, Understanding &Improvements The original strategy had been to target and achieve

    dominance in Price Sensitive customers starting

    with Students.

    Target Strategy was to gain dominance in all sectorsand targeting on High End Customers.

    From the second year onwards toWiden scope toStudents, Home Users, Parents and over the yearsgain position in all sectors and be the marketLeaders.

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    Initial Market & CompetitionAssessment Initially we targeted the student segment as it

    was showing highest growth in terms of users.

    Students required Less Customer Service, Lowspecification therefore Low R&D Cost and itcontributed to Market Share of 40.5%.

    We expected majority of our competitors tosubsequently move towards high endsegment of the market.

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    Subsequent Market & CompetitionAssessment From 2ndyear onwards, we expandedto reach

    Students, Home Users and Parents and gained

    dominance in each sector. In 3rdyear, we focused onCompetitive Prices.

    In 4thyear, we focused on Brand Buildingconsolidating our market share in Product 1 acrosssegments- Students, Creators and Assistants.

    In the 5th year we consolidated our position inproduct 1 and were the leaders for the productacross all segments.

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    Response To Results (Yr. 1)MEASURE RESULT STRATEGY/LEARN

    INGSMARKET SHARE(Units)(Sales)

    29.0% (Third)27.4% (Third)

    What Went Right? Earned highest

    dealer satisfactionthrough Channel -2.

    Gained dominance

    in Studentssegments.

    Positioned our selfwell in Channel-2market share.

    What Went Wrong? Channel 2 sales

    representative werehigh on workloadwhich resulted inInventory reserves.

    Customer group

    rating was

    MARKET SHARE

    (Students)(Home Users)(Parents)

    40.5% (First)27.6%(Second)26.6% (Second)

    BRAND AWARENESS 0.664 (Second)

    PRICING(Channel 1)(Channel 2)

    $103$103

    NET PROFITS $256,488

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    Response To Results (Yr. 2)MEASURE RESULT STRATEGY/LEARN

    INGSMARKET SHARE(Units)(Sales)

    29.6% (Third)26% (Third)

    What Went Right ? Moved from 1

    segment to othersegments and gaineddominance.

    Highest BrandAwareness

    What Went Wrong? Pricing was low

    which led tosubstantial losses.

    Left with inventory. Sales

    Representativeswere overloaded.

    MARKET SHARE

    (Students)(Home Users)(Parents)

    39.9% (First)30.3%(Second)29.4% (Second)

    ADVERTISING $250,000(First)

    BRAND AWARENESS 0.668 (First)

    PRICING(Channel 1)(Channel 2)

    $105$105

    NET PROFITS -($38,724)

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    Response To Results (Yr. 3)

    MEASURE RESULT STRATEGY/

    LEARNINGS

    MARKET SHARE(Units)(Sales)

    18.0% (Fourth)16.2% (Fourth)

    Strategy:Focus on pricing ofthe product tocompensate losses of

    the previous year.

    What went wrong: Prices were not

    competitive. Spent less on

    advertisementresulting to reducedbrand awareness.

    MARKET SHARE

    (Students)(Home Users)(Creators)(Managers)(Creators)

    26.1%(Second)19.7% (Fourth)14.5% (Fourth)12.9%(Fourth)14.5%(Fourth)

    ADVERTISING $150,000 (Third)BRANDAWARENESS

    0.569 (Third)

    PRICING(Channel 1)(Channel 2)

    $128$110

    NET PROFITS -$260424

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    RESPONSE TO RESULTS (YR. 5)MEASURE RESULT STRATEGY/LEAR

    NINGSMARKET SHARE(Units)(Sales)

    43.2% (First)43.3% (First) What went right?

    Dominance inproduct 1 marketGot dominance in all

    6 segments

    What went wrong? Lost on Market

    due to Lowproduction.

    MARKET SHARE(Managers)(Assistants)(Creators)(Home Users)(Students)(Parents)

    51.2% (First)45.0% (First)44.2%(First)40.2%(First)37.1%(First)36.1%(First)

    ADVERTISING $250,000 (First)

    PRICING(Channel 1)(Channel 2)

    $269.26$190.80

    NET PROFITS $330,982

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    40.5 39.9

    26.1

    36.4 37.1

    0

    10

    20

    30

    40

    50

    1 2 3 4 5

    S

    h

    a

    r

    e

    Year

    Students

    Series1

    26 26.1

    14.5

    36.9

    44.2

    0

    10

    20

    30

    40

    50

    1 2 3 4 5

    S

    h

    a

    r

    e

    Year

    Creators

    Series1

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    1 2 3 4 5

    Sh

    a

    r

    e

    Year

    Home Users

    Series1

    25.5 24.3

    12.9

    33.1

    51.2

    0

    10

    20

    30

    40

    50

    60

    1 2 3 4 5

    S

    h

    ar

    e

    Year

    Managers

    Series1

    Market Share by segments

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    24.5 26.1

    15.2

    32.2

    45

    0

    10

    20

    30

    40

    50

    1 2 3 4 5

    S

    h

    a

    r

    e

    Year

    Assistants

    Series1

    26.629.4

    18.3

    31.4

    36.1

    0

    5

    10

    1520

    25

    30

    35

    40

    1 2 3 4 5

    S

    h

    ar

    e

    Year

    Parents

    Series1

    Market Share by segments (contd..)

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    -300000

    -200000

    -100000

    0

    100000

    200000

    300000

    400000

    1 2 3 4 5

    P

    RO

    F

    I

    T

    /

    L

    O

    S

    S

    YEAR

    Profit/Loss

    Series1

    27.40 26

    16.2

    32.4

    43.3

    0.00

    5.00

    10.00

    15.00

    20.00

    25.00

    30.00

    35.00

    40.00

    45.00

    50.00

    1 2 3 4 5

    M

    A

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    K

    E

    T

    S

    H

    A

    R

    E

    (

    SA

    L

    E

    S)

    YEAR

    Market Share ( Sales)

    Series1

    29 29.6

    18

    33.7

    43.2

    0

    51015202530

    354045

    50

    1 2 3 4 5

    M

    a

    r

    ke

    t

    s

    h

    a

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    e

    YEAR

    Market share (units)

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    Learning To analyze each market segment according to their needs.

    Focus on right distribution channel based on customer preference.

    Innovating the product based on customers preference.

    Deciding on the 4Ps based on companies vision and market

    condition. Price:Optimum and Competitive.

    Promotion:Sufficient advertisement,commisions,promotions.

    Place:Appropriate channel and density.

    Product: Features as per target segment.

    Importance of Brand Awareness and reinforcing the brand image incustomers & Dealers mind.

    Managing human resource by providing appropriate remuneration.

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    Thank You

    Thought:Markets change and evolve so shouldyou.