the many hats of the career services department presented by: mark sullivan & viley welch...
TRANSCRIPT
The Many Hats of the Career Services Department
Presented By: Mark Sullivan & Viley Welch
November 18,2010
AgendaQualities Needed For A Great Career
Services DepartmentDepartment DevelopmentStructure & DutiesSkill Set RequiredThe Bottom LineQuestions/Answers
What Qualities Does a Great Career Services Department Possess?
(Audience Participation)
Qualities of a Great Career Services Department:
Positive relationships with other campus departments
Have great relationships with the students on campus
Visible presence with community business partners to facilitate good working relationships
Open Door PolicyGreat Communication in place with staff, students
and external sitesGoals are clearly defined for each staff memberA successful track record of goals attainedAccurate recording of Student FilesVerifiable Quality Placement Rates
Developing a Successful Career Services Department
Understanding Positions/DutiesAssessing Key Skill Sets Required For Each
Position: Career Services Rep Account Services Rep Externship Coordinator
Understanding Core Positions and DutiesCareer Services
Rep(CSR)
Accounts Rep(AR)
Externship Coordinator
(EC)
Meaningful Workshops With All Students
Developing Relationships with Employers
Coordination of Externship Site Visits
Resume Writing Assistance
Cultivating Job Leads/Externship Opportunities
Externship Tracking
Mock Interviews With Students
Job Fair Coordinator Maintain Positive Relationships with Employers
Delivering Employer Feedback
Developing Networks for Graduates
Follow Up with Externship Sites
Motivating Students While Building Relationships
Job Orders Developed Assist with Student Development
Provide Ongoing Examples of Professionalism
Placing Grads In New Careers
Delivering Externship Feedback
Career Services RepresentativeDuties
Assist Students with Resume Writing
Utilize Campus Resources
Incorporate Mock Interviews
Teach Job Search SkillsDeliver Employer
FeedbackMotivate StudentsProvide Ongoing
Examples of Professionalism
Skill Set NeededCritical Eye for Editing
Excellent Communication Skills
Knowledge of Hiring Practices
Knowledge of Industry Standards
Ability to Deliver and Accept Feedback
Charismatic- The Ability To Build Strong Relationships
Results Oriented
Accounts Representative
DutiesNetworkingDeveloping
Relationships with Employers
Cultivating Job Leads/Externship Opportunities
Job Fair CoordinatorDeveloping Networks
for GraduatesPlacements
Skill Set NeededEnergetic-The Ability To
Build Solid Relationships
Excellent Communication Skills
Sales/Marketing Experience
Organizational SkillsUnderstanding Cycle of
AccountsAbility to Close the Deal
Externship Coordinator
DutiesCoordination of Site
VisitsExternship TrackingMaintain Positive
Relationship with Employers
Assist with Student Development
Skill Set NeededVery OrganizedGreat Attention to
DetailAbility to
Give/Receive Feedback
Ability to Build Meaningful Relationships with CS Staff
The Bottom Line“The Secret Sauce”Determine Staffing NeedsUnderstand the Roles of each positionAssessing Talent to ensure the right fit for every
positionManage Performance
Ensure that a quality training program is in place Utilize tracking tools to assess goals/success Recognize team for a job well done
Lead By Example Culture is Leader Led and it starts at the Top. The Quality of a school is determined by the quality of its
leadership
The End Result…..Verifiable Quality Placement Rates
Verifiable Quality Placement RatesBest Practices:
Keep accurate data in each student file Verify ALL placements and waiversDOCS sign off on all placements as well as CPEnsure that each placement utilizes core
competenciesConnect with employers to continue building
relationshipsCongratulation calls to all newly placed
studentsVisit top employers to thank them personally