the leadership challenge forum 2015: vision & values - dan schwab and evans kerrigan
TRANSCRIPT
Vision and Values: From Individual Fluency to Organizational CoherenceFacilitators: Dan Schwab and Evans Kerrigan
• Examine the role of the leader in creating intentional culture
• Explore bringing “Big V” vision down to teams and individuals in an organization
• Highlight the integration of personal and organizational values
• Provide practical tools for creating a healthy organizational culture
Our Agenda Today
Icebreaker
Who is Integris?
EnterpriseAlignment
ContinuousImprovement
Customer-Focused Purpose
Cultural Enablers
Culture Dimension: Building a Solid
Foundation for the healthy organization to flourish...
“A group of norms, behaviors and underlying shared values
that help keep those norms in place. “-John Kotter, Author of Leading Change
What is Culture?
• Explore
• Advocate
• Model
• Defend
What is the Leader’s Role?
• Explore
• Advocate
• Model
• Defend
What is the Leader’s Role?
Core Questions
Who are we?
Where are we going?
What is Vision?
• Dream• Apparition• Possibility• Image• Visualization• Prophecy• Direction• . . . .
What is Vision?
ResultWork PlanStrategyVision
MissionCulture
Vision & Mission
Statement
Our purpose and reason for being
Answers the question:
Why are we here?
“Mission” defined
To organize the world’s information
and make it universally accessible and useful.
Mission statements
An image of a positive future we seek to create
Answers the question:
What do we want the future to look like?
“Vision” defined
Imagine a world in which every single human being can freely
share
in the sum of all knowledge.
That's our commitment.
--Wikipedia
Vision statements
A Vision Is An ideal and
unique image of the
future for the common good
20
BIG “V”ision
little “v”ision
. . . this is where most of us work
Inspire a Shared Vision
“Nesting” vision
Organization
Department
Team
I talk about future trends that will influence how our work
gets done
Visionary behavior
• Your own research
• Practicing Outsight
• Staff meetings
• Individual assignments
Future trends
Curiosity
I paint the “big picture” of what
we aspire to accomplish
Visionary behavior
• Define the “v’s”
• Cultivate a vision “lens”
• Practice
Paint the big picture
Communication
I show others how their long term interests can be realized
by enlisting in a common vision
Visionary behavior
• Know your people
• Articulate the destination
• Make it an adventure
The Interests of Others
Common interest
“So, Jim, where do you see yourself in ten minutes?”
• Explore
• Advocate
• Model
• Defend
What is the Leader’s Role?
Personal & Organizational
Values
What intentions do you have for your culture?
Designed and facilitated by Tom Pearce & Renee Harness, The Leadership Challenge®, Copyright ©2013 by James M. Kouzes and Barry Z. Posner.
Published by Wiley, www.leadershipchallenge.com. All Rights Reserved.
Personal ValuesWhat really matters to
me?What do I really care
about?
Use the list of values in the handout. Identify the top 7 most important values for you
From your list of 7, select your top three values
These represent what you stand for, your personal “bottom line”
Share 1 of your top values with your table What does that value mean to you?
Why is that value near the top of your list?
Activity - Defining Your Values
• How do you live your values?
• How do you let your values guide you in making tough decisions?
Questions To Ponder
The Role of the Leader in
Intentional Culture
42
Organizational Values
Taking the Values exercise to a new level
Designed and facilitated by Tom Pearce & Renee Harness, The Leadership Challenge®, Copyright ©2013 by James M. Kouzes and Barry Z. Posner.
Published by Wiley, www.leadershipchallenge.com. All Rights Reserved.
Organizational Values
What needs to matter to all of us?
What do we need all of us to really care about?
What Are Organizational Values?
• Part of an organization’s culture and agreed upon group behavior.
• Qualities that define an organization’s people, products and/or services.
• Overarching principles for how employees behave when doing their work, working with co-workers and/or with customers.
• Explore
• Advocate
• Model
• Defend
What is the Leader’s Role?
Identifying Organizational Values
1. Using the same starting list of values, have each leader identify their top answers to the following question:
• “What values matter most to our organization?”
• “What values should drive the decisions our people make?”
2. Facilitate a discussion among the leadership to determine the most critical values for the organization
Example of Organizational Values
• Have your organization create definitions around each of the identified values
• Use “catchball” to socialize the values and to identify potential issues
Create Organizational Value Definitions
Stripe the Field
“Culture is created by what is tolerated and
promoted” --Dr. Henry Cloud
What is tolerated in your organization?
• Explore
• Advocate
• Model
• Defend
What is the Leader’s Role?
Organizational Values: Southwest
We operate with a Warrior Spirit,
a Servant’s Heart, and a Fun-LUVing
Attitude.
• Explore
• Advocate
• Model
• Defend
What is the Leader’s Role?
• How do employees breathe the values?
• How do leaders reinforce the values?
Intentional Culture
“Being a leader means
taking responsibility for what actually happens in the world.”
– Marc Roberts, Professor, MIT
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