the job search, preparing: part 3
TRANSCRIPT
The Job Search, Part 3Preparing
Nancy Range AndersonBlackbird Learning Associates, LLC
Blackbirdlearningassociates.com
Copyright 2011 Blackbird Learning Associates
Part 1: Plan Part 2: Network Part 3: Prepare
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There are Three Major Steps in the Job Search Process
The Resume◦ Preparing to Write the Resume◦ Types of Resumes◦ Cover Letters
Interviewing◦ Types◦ Questions◦ Flow
Resources and Samples
Topics
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Include Job Competencies (Skills, Knowledge and Abilities)
Include Accomplishments Use Selective Information Use Action Verbs Use a Recognized Resume Template Include a Summery/Branding Statement
All Resumes…
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Focus on You
Focus on the Job
Where Do You Start?(From Job Search, Planning: Part 1)
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Identify your Strengths and Development Needs, Values, Interests
List your Skill Sets and Transferable Job Skills
Gather your Job Accomplishments. What impact did these have on your former job?
Gather your transferable job skills**. List your recent certifications, trainings,
awards, professional associations.
**The life and work skills that can transfer to another job.
Prepare – Focus on You
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Values Interests
Personality Skills
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Focus on You – ChartingFrom Job Search, Part 1: Planning
Capture It!– Specific Job SkillsName of Job Skill Tasks of Job Skill Noteworthy
Accomplishment(Specific, Measurable results)
Enjoy Doing (√) Skill Level
(High, Medium, Low)
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What are the three top words to describe this job?
What industry phrases are in job description?
What job competencies are generally in this position? (examples can include negotiation, teamwork, project management, customer service…)
Prepare – Focus on the Job
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Chronological Functional Targeted
Types of Resumes
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• Chronological
• Functional• Targeted
Documents work history in chronological order
Recent dates first Generally used by those staying in same
field Employers prefer
Chronological Resume
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Focuses on skills and experience rather than chronological work history
Used by those changing careers Used by those who are returning to
workplace after absence Used by those with little work experience
Functional Resume
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Customized to fit the job in which you are applying
Highlights the experience and skills relevant to a particular job
Time consuming All resumes should be Targeted
Targeted Resume
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Types◦ Respond to advertisement/job board◦ Develop for networking contacts◦ Transmit to agencies or search firms◦ Inform targeted managers of your availability
Cover Letter
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Well-written Free of typos Specific and personalized to the
job/situation Brief
◦ Purpose for writing◦ Match your skills/experience with employer needs◦ Next steps or actions you expect (use bullets) or
the “T” format
General Guidelines for Effective Cover Letters
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Position Requirements My Skills and Behaviors3 – 5 Years recruiting experience Hands on experience sourcing complex roles Strong knowledge of recruiting policy, procedures and databases Proven customer service skills Manage the global relocation program
6 Years Recruiting Experience, including sourcing over 150 college trainees. Communicating and defining recruitment needs with all levels within the organization Extensive background and knowledge in policy, processes and database management Award winning customer service skills including Managed the global and domestic relocation program for # employees over the course of their two-year training rotation
Sample Cover Letter: T-Form
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Networking
Screening
Decision-Making
Types of Interviews
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Obtaining Advice, Information and referrals from personal contacts you know or have developed.
Approximately 75 – 85% of jobs are filled through networking.
Networking Interview – A Critical Job Search Skill
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What types of skills are needed for this job? What is a normal day on the job like? My background is _____. Is there a way that I can use my
former skills in this new position? What is the job market like for this position? Are there any particular classes that you suggest I take? Are there any particular industry-related journals,
magazines or web sites that you suggest I read? Are there any professional organizations that I should join? Do you have any contacts that you suggest I contact to
gather additional information?
** From Job Search for Moms, Nancy Range Anderson
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Sample Networking Interviewing Questions**
Screening Interview
A pre-qualifying interview, typically conducted over the telephone by a human resources representative. Determines an invitation for an on-site interview.
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Have your resume readily available Have a short list of your accomplishments
strengths and weaknesses available to review. Have a pen and paper handy for note taking. Turn call-waiting off so your call isn't interrupted. If the time isn't convenient, ask if you could talk
at another time and suggest some alternatives.
Go to a quiet room If possible, use your landline phone
Preparing for the Screening Interview
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Decision-Making InterviewAn interview to access your qualifications for a specific position that is or will be available. This can be via telephone of face-to-face.
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Research the company Research the position Identify the competencies needed for this
job (Skills, Knowledge, Behaviors) Identify your strengths, weaknesses, goals,
background Come up with STAR Stories about yourself Prepare questions to ask the interviewer Prepare list of personal and professional
references
Preparing for the Interview
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Review skills listed in job requisition. Do your skills match?
What competencies or soft skills are needed in this position? (teamwork, supervision, customer service, etc.)
Write it Out!◦ Provide measurable examples◦ Include money saved, service levels increased, #
of staff supervised
Prepare: Skills and Job Competencies
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Through an interview, a company will find out three critical factors about you:
1. Can you do the job?2. Do you fit into the company culture?3. Do you want this job?
Your responses to questions, your questions,your attire, your communication are critical!
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Three Very Important Factors
Behavioral Examples: Past behavior is an indicator of future performance. Questioning techniques that are focused on the specific tasks and requirements described in the open position.
Specific
TaskActions Taken
Results
STAR Stories: Behavioral Interviewing
STAR
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STAR Acronym ST- Situation or Task: Describe an actual situation
or event from a job or activity. Do not generalize. A-Action: Describe your role in the event. If the
action involved other people be sure to acknowledge them but keep the focus on the actions you took.
R- Result: Describe the end result of the actions you took. Explain what was accomplished.
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STAR Stories
Can you give me an example of a time when you had to work within a tight deadline. Tell me specifically the steps you took and the results of these actions?
REMEMBER: Review the job, what types of STAR questions would the interviewer ask based upon the job?
STAR
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Give me an example of a complex technical assignment or project. What was your role? What was the outcome?
Tell me about a situation when you had to “stand up” for a decision you made even though it made you unpopular. What were the results? What was the impact?
Describe a time when you had to persuade a boss, superior or other authority figure. Take me through the steps you followed.
Describe an unpopular decision you had to make. Why was it unpopular? What did you base your decisions on? What was the result
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Sample STAR Questions
Tell Me About Yourself. What Are Your Strengths? What Are Your Weaknesses? What Are Your Long-Term Goals? Why are You Leaving Your Present Position?
Typical Interview Questions
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Tell Me About yourself.
• Education• Career
objective• Recent
positions• Next career
Steps
What Are Your Strengths?
• Job-related Strength
• State strength and provide response
What Are Your Weaknesses?
• Job-related weakness
• What you are doing to correct this
Questions/Suggested Responses
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What Are Your Long-term Goals?• Focus on meeting the needs of the open position• Indicate ambition
Why Are You Leaving Your Current Position?• Brief, accurate • Prepare this statement
Questions/Suggested Answers Continued…
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What can you ask the interviewer? a. What are the short and long term goals of the
company?b. What is the vision of the department?c. What is the company environment like?d. What concerns need to be addressed immediately? e. What do you see happening with this position for the next 3 to 6 months?f. What are the particular attributes needed to succeed in this job?g. What are the challenges a person coming to this job will face?
Questions for the Interviewer
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Introduction/build rapport Early career/education Professional life (companies, positions,
career patterns) Probing for skills, experiences,
accomplishments Information about position, company,
answer your questions Next steps
Interview Flow
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Send a thank you note (electronic, hand-written or typed)
Assess Yourself◦ What went right?◦ What did I learn from the experience?◦ How were my questions?◦ How was my knowledge of the company/position?◦ How were my STAR answers?
Follow-Up Activities
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Job Search for Moms, Nancy Range Anderson, 2010. Susan Britton Whitcomb, Interview Magic. JIST Works,
Indianapolis, IN. 2005 Max Messmer, Job Hunting For Dummies. IDG Books, Foster
City, CA. 1995 About.Com Monster.com Job Hunting for Dummies. Max Messemer IDG Books
Worldwide 1995. Workforce NJ www.wnjpin.net NJ Department of labor: www.state.nj.us/labor www.indeed.com www.quintcareeers.com
References
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Who is Nancy Anderson?
http://blackbirdlearningassociates.com/http://blackbirdlearningassociates.blogspot.comhttp://www.facebook.com/?ref=home#!/BlackbirdlearningassociatesTwitter: @Nancy_1
Nancy Range Anderson is the President of Blackbird LearningAssociates, LLC a company that specializes in job search training. Nancy is a training & development leader with over 25 years experience in Human Resources and Learning & Development in the pharmaceutical, finance and insurance industries. Known for her excellent facilitation skills, Nancy teaches resume preparation, interviewing, networking, and career change tactics to individuals and groups. In 2010, Nancy released the book, Job Search for Moms.