the jindajabber - jindalee aged care residence · the jindajabber september–october ... held at...
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The Jindajabber September–October 2017
YMCA SPORTS CARNIVAL
19th October
INSIDE THIS ISSUE
From the DON’s Desk……………………….. 2
Health & Leisure Report………………….. 3
Months in Review………………………….… 4-13
Upcoming Special Events…………………. 14
Notice Board…………………………………... 15-16
A,B,D & G Lifestyle Program.……………. 17-18
F Lifestyle Program.…………………………. 19-20
H Lifestyle Program………………………….. 21-22
C & J Lifestyle Program.……………………. 23-24
Word Search …………………………………... 25
Praise & Complaints………………………….. 26
Feedback Form……………………………..…… 27
Page 2
FROM THE DON’S DESK
Director of Nursing (DON)
Jo Costuna-Temple
Hello everyone!
Today it snowed at Jindalee as I began to write the September edition of the “Jindajabber”. With the first day of Spring on Friday, what a great way to finish our winter off. Goodness knows there have been some cold nights in the last couple of months!
A warm welcome is extended to all of our new residents, staff, families and visitors to Jindalee. Please pop in and see us if you would like to chat or have any queries or concerns. There is always someone here to help.
Welcome back to Rosemary Vagi after some extended leave overseas. We hope you had a wonderful time and are nicely rested. Head Office staff visited last week and took some time catching up with residents and staff. The plans for continued refurbishment are well underway. We will let you know of a start day when scheduled in the diary!
Kind Regards,
Jo, Pam & Chris (Director & Deputy Directors of Nursing)
What a fabulous job the Health and Leisure Team did to organise and present “Cruise Week” to the people of Jindalee Aged Care Residence. The costumes were great and all the activities that replicate a holiday on a cruise ship were available right down to the “Captain’s Cocktail Party”. We received such wonderful feedback. The Bush Lounge was turned into the inside of a passenger liner with “wonderful” views out to sea. The staff acted out their specific roles depending upon who they were and what costume they wore. We put absolute faith in the running of the ship under Captain Richard Cummins. It may well be an annual celebration from now on.
The restaurant outings continue to be a great success also. Thank you to those staff that assist getting people safely to the venues and ensure a lovely meal and an enjoyable outing is had by all.
The Influenza A outbreak was terrible. The closure of the facility is understandably very difficult and we can only urge people to PLEASE not visit if you have any signs and symptoms of an illness. There can be serious consequences to the health and wellbeing of Jindalee resi-dents, staff and their combined family members.
The Dental Bus leaves our premises this week. It was such a good outcome for a significant amount of residents to be able to access dental care onsite.
Time to sign off and wish you all a safe and happy couple of months until the next Jindajabber.
Page 3
HEALTH & LEISURE REPORT
Health & Leisure Team
Front: Kate, Richard, Odile & Leanne
Back: Kate, Adrian, Michael & Tracey (Left to Right)
Kind Regards,
Richard, Kate, Leanne, Michael , Adrian , Tracey , Odile & Kate
The photos from “Cruise Week” demonstrate the fun and excitement of this occasion more than words are able to express . It is such a joy for staff, family and friends to see the residents having the opportunity to remember past holiday experiences and create new memories.
During September and October, the residents will have a chance to attend “Floriade ”on a bus trip. The residents always enjoy this event, especially if the weather has been kind and the blooms are at their best.
On Wednesday 27th September at 2:00pm in the Bush Lounge, we will be having a clothing display from “Lowes”. This is a special service where there are clothes especially tailored for residents in the aged population. Residents and relatives can view clothes and order with delivery within 10 days. We provided this service 3 months ago and it was a huge success.
We have the annual “YMCA Sports Carnival” on 19th October. Over the coming weeks residents will be training for the big event with students from the University of Canberra.
There is also a trip to Goulburn in the planning stages. It will be a day outing including lunch. This will take place on the 15th November. Please consider joining us on this day if possible. Posters will be put up closer to the date when we have more details
Hoping you get the chance to enjoy some sunshine. Till next edition
Welcome to this edition of Jindajabber.
We have had a very busy time over the last few weeks, as the photos throughout our newsletter will show.
Unfortunately, for some weeks we were confined to activities on the wing. Movie afternoons, exercises, coffee afternoons and a variety of other projects took place in each area.
Page 4
Seniors Lunch
During July a group of residents attended the Seniors Centre in Turner for a special “Christmas in July” lunch.
Those who attended were very impressed with the menu, which featured traditional Christmas fare. The decorations were beautiful and added to the festival feel of the occasion.
MONTHS IN REVIEW
Woden Senior Singers
On the 6th July we were entertained by the Woden Senior Choir, which is always a treat.
Each time they visit they have a theme and always perform in a very profession and entertaining manner.
The residents enjoy the music so much and like to socialize with the singers after the performance.
Page 5
Music at Midday
Music at Midday is an event which many residents look forward to attending.
Held at The Canberra Theatre, this months programme featured an Abba tribute, as well as some of the more traditional band music.
Canberra Symphony Orchestra
A string quintet also visited during August from the Canberra Symphony Orchestra. It was wonderful to hear the classical music played with such precision. We were treated to yet another Abba tribute. It was fabulous!
Page 6
Cruise Week : Sail Away Party
On Monday afternoon the 14th August we held a “Sail Away Party” for the residents boarding for a week of fun activities.
At the sail away party residents receive a boarding pass and programme of the weeks activities.
We also have drinks and finger food as we set sail with streamers and party poppers setting the atmosphere.
CRUISE WEEK
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Cruise Week– Cruise Games Captain’s Cocktail Party
On Wednesday 16th August in the afternoon we had cruise style games. Jindalee residents can get very competitive! The afternoon was enjoyed by all. This was then followed by the Captain’s Cocktail Party. Residents were able to get close to “Captain Richard” for a photo opportunity and enjoy some canapés and ‘mocktails’.
The afternoon also included listening to some live entertainment, John on the Guitar, playing requests.
Page 9
Cruise week Cappuccino Morning
Thursday morning we enjoyed some pastries and savouries
with a cup or two of coffee or tea.
Tropical music was played.
Even some family members hopped on board for this event.
Page 10
Cruise Week Big Cruise Bingo
On Thursday afternoon it was time for our weekly bingo game.
Cruising means we have bingo on the ship , with some great prizes and lots of
fun and laughter.
We had so many residents at bingo we even ran out of tokens, and had to
quickly create some more !
Page 11
Cruise Week Happy Hour
Yes, the cruise must end but sailing into Sydney Harbour is always something to look forward to.
Another chance for delicious food and drink, fun photo opportunities and entertainment.
Page 14
Happy Hour (Paul Eve )- Friday 8th September 2:00pm Bush Lounge
Residents Meeting– Wednesday 13th September 2:00pm H wing lounge
Senior Lunch Outing- Thursday 14th Sep & 12th Oct 11:15 Bus Boarding
Floriade Bus Drive (H & F) –Thursday 21st September 10:00am
Lowes Clothes Display– Wednesday 27th September 2:00pm Bush Lounge
Restaurant Outing- Thursday 28th September Boarding Bus 11:00am
Richard’s Holiday Slide Show (Japan)- Tuesday 4th October 2:00pm Bush Lounge
Woden Senior Singers– Thursday 5th October 2:00pm Bush Lounge
Floriade Bus Drive (A,B,D & G) –Wednesday 11th October 10:00am
Happy Hour (Two of Us)- Friday 13th October 2:00pm Bush Lounge
YMCA SPORTS CARNIVAL – Wednesday 19th October Leaving 9:30
Music @ Midday -Wednesday 24th October Leaving 10:00am
UP COMING SPECIAL EVENTS
Page 15
UP COMING SPECIAL EVENTS NOTICE BOARD
FIRE ALARMS
If the fire alarm goes off when you are in
the building, don’t panic!! Just wait for
guidance from senior staff.
There is a person in charge on every shift
who will know what to do and give
instructions.
Never put yourself in danger.
RESIDENT CARE
We strive to provide optimum resident care
and to ensure Jindalee is a happy and safe
facility.
Please if you have any concerns or issues
contact;
Jo Costuna-Temple (Director of Nursing)
Pam Bondfield (Deputy Director of Nursing)
Chris Lemon (Deputy Director of Nursing)
Alison Paton (Educator)
Rosemary Vagi (Clinical Nurse Consultant)
Emma Escovilla ( Clinical Nurse Consultant)
or any staff you feel comfortable with.
MEDICAL APPOINTMENTS
Due to the increasing number of external
appointments that residents are needing we
ask that a relative or friend are to please
accompany.
It is not always possible to take a staff member
off the floor.
LAUNDRY
Jindalee laundry staff label all new
clothing as they arrive to Jindalee. Any
new items need to go first to the laundry
before 3.00 pm, 7 days a week. Our
laundry staff will label them and then
redistribute them to the appropriate wings.
For all lost clothing items please see the
laundry staff for assistance.
CLOTHING
Residents & relatives are encouraged to provide
clothing that is suitable for commercial
washing machine. All reasonable care will be
taken. However Jindalee is unable to take
responsibility for damaged to clothing that
does not comply e.g. woollens.
Page 16
LIBRARY SERVICE
We have a mobile library service that
delivers & picks up library books to
resident’s rooms. If you would like this
service, please talk to a Health & Leisure
staff member. They can sign you up for the
service.
HAIRDRESSER
We have a hairdresser who attends every
Monday & Tuesday. If you would like an
appointment please talk to reception or ask
a staff member to write in the hairdressers
book which is on every wing.
BEAUTICIAN SERVICES
We have a beautician who provides
treatments every Friday.
Please ask reception for a list of treatments
and prices.
ALCOHOL POLICY
Relatives are more than welcome to bring in
alcohol for their loved ones but it must be
handed to a senior member of staff to be
stored securely and safely monitored.
TAKING RESIDENTS
OUT OF BUILDING
If you are taking a resident out of the
building it is essential that the staff on the
wing are informed. It requires
documentation to communicate that
someone is away from the facility.
BUYING SOCKS
When buying socks for loved ones please
consider buying “diabetes friendly” or
“Bonds All Day” socks as these reduce the
problems of tight bands and pressure from
the seams.
RELATIVES DETAILS
EPOAs/Next of Kin or relevant persons
please alert staff if you;
change your address, phone number or con-
tact details.
We can then update your details.
NEWSPAPERS
If you would like a newspaper delivered to
your room please talk to reception about
which newspaper you would like and it will
be organized.
SCRABBLE MORNING
Residents & relatives are welcome to join a
Scrabble group every Tuesday 10:30am in H
wing Lounge (TV Room)
KNITTING GROUP
Every Tuesday afternoon at 2:00pm in G
wing lounge. Come and join our knitting
group. All residents & relatives welcome
Page 26
PRAISE AND COMPLAINTS
BY
RESIDENTS OR THEIR RELATIVES
At Jindalee Aged Care Residence, we aim to provide the highest quality of care to our resi-
dents. To assist us to continually improve our service, we welcome feedback and suggestions
for improvement from residents and their relatives. Suggestions are considered by the staff at
the Resident’s Care Committee Meeting where they are discussed. We investigate all
complaints and aim to resolve issues quickly and effectively.
Praise and concerns can be informal or formal, and anonymous if that is your desire.
Most issues can be dealt with informally. If you have an issue please ask to speak to the
person in charge of the wing. The issue may easily be dealt with in a simple conversation.
Jindalee has a Praise and Complaint Form that is available, providing a more formal method of
offering praise or concern. There is an option of remaining anonymous however it is difficult to
give feedback if we do not know who is raising the concern.
Once a Praise and Complaint Form has been completed, it can be handed to the nurse,
placed in the suggestion box in the foyer or posted to Jindalee.
The Director of Nursing (DON) or delegates review all the forms. They investigate the cause
of the concern, with a focus on whether Jindalee’s Policy and Procedures are contributing
factors and takes appropriate action to rectify any issues. Feedback is then available to the
complainant (if not anonymous).
All completed forms are kept in a folder in the Educator’s Office.
External support groups can also offer assistance
Aged Care Complaints Commissioner Complaints Resolution: 1800 550 552
Email: [email protected]
Website: www.agedcarecomplaints.gov.au
Address: Aged Care Complaints Commissioner, GPO BOX 9848, Canberra, ACT
ADACAS (02) 6242 5060
Page 27
Jindalee Aged Care Residence
Feedback
Praise Complaint
Comment from: (please circle) Resident Relative Nurse Other
Provide feedback if a resident / relative / staff member wishes
Put your name on the form if you want feedback
Return the form to the DON via the DON’s Book
Area: Nursing Kitchen Laundry Maintenance Other
Date: ___________________
Please tell me your comment:
________________________________________________________________
________________________________________________________________
________________________________________________________________
Name of person providing feedback (optional): ______________ Wing: ______
Comment by DON: _________________________________________________