the influence of everyday bias · the influence of everyday bias denise williams, phd, ms, sphr,...
TRANSCRIPT
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The Influence of Everyday Bias
Denise Williams, PhD, MS, SPHR, SHRM-SP Staff/Patient Equity and Inclusion Consultant UMHS Office for Health Equity and Inclusion [email protected]
Carmeda Stokes, PhD Senior Project Manager UHR Strategy & Planning [email protected]
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Today’s Topics
What Is Bias? How Bias Affects Decision Making Techniques to Mitigate Bias
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McGurk Effect
https://www.youtube.com/watch?v=aFPtc8BVdJk
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What Is Bias?
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What is Bias?
A tendency or inclination that results in judgment
without question.
A shortcut to interact
with our world An automatic response
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Mental associations without:
• Awareness • Intention • Control
These often conflict with our conscious
attitudes, behaviors, and intentions.
What is Unconscious Bias?
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Karl Dallenbach
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Whodunnit?
https://www.youtube.com/watch?v=ubNF9QNEQLA
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As you look at the following slides, note the feelings, judgments, and reactions that emerge.
LOW…. Hold up BLUE card
HIGH…. Hold up MAIZE card
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Gender Skin tone
Setting
Body type
Body posture
Clothing
Facial expression
Ethnicity
Age
What patterns do you notice?
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John Fetterman • Mayor of Braddock, PA (a suburb of Pittsburgh) Tattoo= Zip Code • Has a Master’s degree in Public Policy from Harvard • Served in the Americorps • Received international media attention for the economic revitalization
programming he started in his community
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Pratibha Patil • Economist • Attorney • First female
president of India, 2007-2012
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TED BUNDY • Serial Killer
and Rapist • Confessed to
killing 30 women
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Oxana Federova • Miss Universe 2002 • Fashion model • Russian police
captain • PhD in civil law
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Mae Jemison • Physician • Professor • U.S.
Astronaut
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Perceptions
Interpretations
Preferences
Selective Attention 11 million pieces of
information at any one
time
40-50 pieces of information get
absorbed
Source: T. Norretranders, The User Illusion. Trans. J. Sydenham (New York: Viking, 1998), cited in Timothy Wilson, Strangers to
Ourselves: Discovering the Adaptive Unconscious (Cambridge, Mass.: Belknap Press of Harvard University Press, 2002), 24.
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Culture
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Group
Culture
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Group
Individual
Culture
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Group
Individual
Culture
Institutional
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ME YOU
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How Bias Effects Decision Making
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Trafton Drew, Harvard Medical School, 2013
83% of Radiologists who were asked to search for cancer nodules, did not
notice the gorilla in the top right hand portion of this
image!
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The Bargh Studies
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Height Bias
(Gladwell, 2015)
Average American Male
5’9”
Average CEO 6’0” Men 6 feet or taller 14.5% CEOs 6 feet or taller 58% Men 6’2” or taller 3.9% CEOS 6’2” or taller 30%
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“Big Five Orchestral Audition Study”
Orchestrating Impartiality: the Impact of “Blind” Auditions on Female Musicians, 94 Am. Econ. Rev. 715 (2000).
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Hurricane Research
Kiju Jung et al. Proceedings of the National Academy of Science of the United States of America, 2013https://encryptedtbn1.gstatic.com/images?q=tbn:ANd9GcRblMGeghpIcd8Y9K3QouuZNdnHr2ypKiMnNuBBdAtAYQMELxUXwA
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Has This Ever Happened To You?
https://www.youtube.com/watch?v=zNCrMEOqHpc
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Small Group Activity “Fed Ex Stolen Idea”
Discuss: What were the power dynamics in the room? How do you think these dynamics affect how
decisions are made in our work environments? Share your findings with the larger group
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Techniques to Mitigate Bias
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A Simple Math Problem
• Start with 1,000 • Add 40 • Add another thousand • Add 30 • Add another thousand • Add 20 • Add another thousand • Add 10 • Answer?
– 4,100
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SLB CFLTK CFLTK
SPRND HLMG CFLTK
SLB SPRND SLB
SPRND HLMG CFLTK
HLMG SPRND CFLTK
John Ridley Stroop, 1935
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RED GREEN YELLOW
BLUE GREEN BROWN
PURPLE YELLOW BLUE
BROWN BROWN BLUE
YELLOW GREEN RED
John Ridley Stroop, 1935
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Catalyzing person or
circumstance
Background
Fast (Emotional)
Brain
Slow (Thinking)
Brain
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Height Sexual Orientation
Appearance
Weight
Accent
Skin Tone Hand Dominance
Race
Gender
Name
Religion
Disability Which biases are
ours?
Communication Style
Age
Education
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Six Ways to Reduce Bias
Ask for feedback
Engage with people you
consider “others” Explore awkwardness
and discomfort
Recognize and accept you have
bias Develop the capacity to use a
flashlight on yourself
Practice “Constructive Uncertainty”
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WRAP-UP: “Start, Stop, Continue”