the human-centered supply chaincfda.f.mrhenry.be.s3.amazonaws.com/2017/10/1_final... ·...
TRANSCRIPT
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THE HUMAN-CENTERED SUPPLY CHAIN
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TABLE OF CONTENTS
01. EXECUTIVE SUMMARY
02. CONTEXT / MARKET TRENDS
03. FINDINGS AND THE WAY FORWARD
04. THE NEW MODEL
05. THE FUTURE STATE: A STORY
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EXECUTIVE SUMMARY
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EXECUTIVE SUMMARY
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CONTEXTMARKET TRENDS
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THE CURRENT STATE
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OLD INDUSTRY RULESNO LONGER APPLY
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BEST-IN-CLASS BECOMES THE NEW BASELINE
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CHANGES ARE IMPACTING THE FASHION INDUSTRY, INCLUDING:
NEWEXPECTATIONS
NEWTECHNOLOGIES
NEWMODELS
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DRAFT
NEW TECHNOLOGIES
83%
RAPID CHANGEIS THE NORM
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DRAFT
NEW EXPECTATIONS
44%
RAPID CHANGEIS THE NORM
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DRAFT
NEW MODELS
70%
22%
41%
RAPID CHANGEIS THE NORM
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DRAFT
THE HUMAN-CENTERED SUPPLY CHAIN PLAYBOOK
IN RESPONSE, BUSINESSES ARE FLEXING.
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EXPECTATIONS ARE BECOMING INCREASINGLY LIQUID
SHARING CONVENIENCE CURATION CUSTOMIZATION TRANSPARENT
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OUTSIDE OF INDUSTRY EXAMPLES
CONVENIENCESHARING CUSTOMIZATIONCURATION TRANSPARENT
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RETAIL INDUSTRY EXAMPLES
CONVENIENCESHARING CUSTOMIZATION TRANSPARENTCURATION
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DRAFT
IMPLICATIONS
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FINDINGS ANDWAY FORWARD
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DRAFT
BEST-IN-CLASS BECOMES THE NEW BASELINE
IMMERSIVE DESIGNER
WORKSHOPS
SUPPLY CHAIN
PARTNER
INTERVIEWS
EXTENSIVE INDUSTRY
SECONDARY RESEARCH
FASHION GRADUATE
RESEARCH
WORKSHOPS
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DRAFT
RESEARCH METHODOLOGYAND ACTIVITIES
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RELATIONSHIPBUILDING
PROCESSOWNERSHIP
ACTIONABLEINFORMATION
BRANDOPERATIONS
FOCUS AREAS
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WHAT WORKS WELLWHAT’S NOT WORKING
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PROCESS OWNERSHIPFINDINGS
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RELATIONSHIP BUILDING FINDINGS
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WHAT WORKS WELLWHAT’S NOT WORKING
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BRAND OPERATIONS FINDINGS
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WHAT WORKS WELLWHAT’S NOT WORKING
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ACTIONABLE INFORMATION FINDINGS
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WHAT WORKS WELLWHAT’S NOT WORKING
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THE WAY FORWARD
RELATIONSHIPBUILDING
PROCESSOWNERSHIP
ACTIONABLEINFORMATION
BRANDOPERATIONS
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THE NEWMODEL
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MOVE FROM TRANSACTIONS TO RELATIONSHIPS
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BEGIN WITH A NEW MODEL
USE DATA TO MAKE DECISIONS
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FIND ALIGNMENT TOOLS FOR ALL PARTNERS
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BUILD FLEXIBILITY INTO THE DNA
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THE NEW MODEL
OLD APPROACH NEW APPROACH
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DRAFT
BEGIN WITH A NEW MODEL
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DRAFT
CONNECT
MODEL EVOLUTION: CONNECT
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DRAFT
PLAN
MODEL EVOLUTION: PLAN
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DRAFT
SOURCE & MAKE
MERGING OFTRADITIONAL STAGES
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DRAFT
MAKE & DELIVER
MERGING OFTRADITIONAL STAGES
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DRAFT
DELIVER & RETURNS
MERGING OFTRADITIONAL STAGES
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DRAFT
TRACK & OPTIMIZE
MERGING OFTRADITIONAL STAGES
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THE FUTURE STATEA STORY
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SET UP
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BUILDING A HUMAN-CENTERED SUPPLY CHAIN
DESIGN AND REFINE
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SUPPLY CHAIN IMPLICATIONS
FIND ALIGN
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SUPPLY CHAIN IMPLICATIONS
PLAN SOURCE
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SUPPLY CHAIN IMPLICATIONS
COLLABORATE REFINE
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SUPPLY CHAIN IMPLICATIONS
ADAPT AND SHARE STORAGE AND DELIVERY
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SUPPLY CHAIN IMPLICATIONS
RETURNS AND INVENTORY TRACK AND OPTIMIZE
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SUPPLY CHAIN IMPLICATIONS
RECONNECT AND REFINE
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FINAL SUMMARY & BENEFITS
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C O N T A C T U S
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THANK YOU