the highs and lows of managing a larger research team. researchers in fundraising 2012
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The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012 Helen Carpenter. How I got here – individually How we got here – as a team Are we really so big? The context of Information and Knowledge Management at the NSPCC The highs - PowerPoint PPT PresentationTRANSCRIPT
The Highs and Lows of managing a larger research team.
Researchers in Fundraising 2012
Helen Carpenter
• How I got here – individually • How we got here – as a team • Are we really so big? The context of
Information and Knowledge Management at the NSPCC• The highs • The lows – or let’s call them the
challenges and what we’ve learnt and do to turn them into highs
28/10/2012 RIF Conference 2012
Information + Prospect research
= Information and Knowledge
Management28/10/2012 RIF Conference 2012
One ManagerTwo Senior Researchers
Four Researchers
CURRENTLY: TWO Prospect Researchers to 80 Major Gift or
Corporate Fundraisers
AIM: THREE Prospect researchers to 80 Major Gift or Corporate Fundraisers
28/10/2012 RIF Conference 2012
The Highs
Team of passionate prospect researchersShare the workload and bounce off ideas
Dual role of team brings opportunityLots of fundraisers to meet and learn from
VarietyOpportunity to progress within specialism
28/10/2012 RIF Conference 2012
Being more single minded in quest to get to 50:50
Being bold - telling fundraisers what they need!
Saying NO to a reactive piece of information to enable us to say yes to doing a proactive piece of research.
Saying NO to new areas of work to take on – I have said yes before and need to stop that!
28/10/2012 RIF Conference 2012
Being aware of ratios, hours, resources and timings to be able to communicate clearly
Prioritising – “we just can’t do everything” – where do we add most value
We are a specialist resource - being clear that we aren’t an extra admin resource
28/10/2012 RIF Conference 2012
Define Projects Joint ownership of our objectives – In particular meeting our aim to get to 50:50!
Helping everyone to feel like a specialist – not a jack of all trades
28/10/2012 RIF Conference 2012