The Future of Organizational Learning

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“I believe…through positivity, collaboration and passion we can change our work and change our lives.”

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Fire exit procedures1. Exit to the hallway2. Exit to 1st avenue3. Proceed to muster point

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www.slideshare.comFollow on Twitter at #SAHRP0925Join the group “The Future of Organizational Learning” on LinkedIn

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“We spend the first three years of a child’s life teaching them to walk and speak, only to have our school systems teach them to sit down and shut up.”- Sir Ken Robinson

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“It’s much more important to focus on what is going right with

education, rather than what is going wrong.”

What is one thing you learned in the past 24 hours?

The Evolution of Learning

Pre-2000Classroom

Instructor-led training (ILT)

2000-2008Classroom (ILT)

E-learningBlended (E + ILT)

2008-2013Classroom (ILT)

E-learningBlended learning

Collaborative

Formal learningIndividual focus

Social learningGroup focus

Sources: Bersin, From E-Learning to We-Learning, The Conference Board of Canada.

1. Shifting demographics2. The explosive rise of social media3. Dissatisfaction with traditional organizational cultures

Drivers:

1. Shifting Demographics

• Traditionalists (born 1925 – 1945)• Baby Boom Generation (born 1946 – 1964)• Generation X (born 1965 – 1976)• Millennial Generation (born 1977 – 1997)

Generational breakdown

Generations

TraditionalistsBaby BoomersGeneration XMillennials

36%45%

17%

The rise of the millennials

• 50% of the workforce by 2020

Overeducated, underemployed, wildly optimistic

Traditionalists

Baby boomers

Generation X

Millennials

Generation 202051% 20%

22%

6%

Sources: Bureau of Labor Statistics Employment Projections.

Constantly connected…

On a date…At the movies…During a marathon…On the big day…

2. The rise of social media

3. Dissatisfaction with the workplace

“A move from command and control, to encourage and engage.”

- Jane Hart

Learning 1.0 to Learning 2.0

A shift from viewing learning as a product created for learners to a collaborative and connected process involving

learners.

Sources: Learning and Development: 2011, The Conference Board of Canada.

Flat Army

Pervasive Learning

“The switch from a “training is an event” fixed mindset to “learning is a collaborative, continuous, connected and community-based” growth mindset. - Dan Pontefract

- Source: Dennis Callahan

Imagine it is 1996, and you are presented with two business plans…

- Current leader

- Large and profitable

- Team of highly paid professionals

- A strategic marketing plan to sell to the masses

- Start-up

- No money or resources

- All contributions are made voluntarily

- Revenue is generated through donation

- Source: Daniel Pink. Drive, 2009

Rethinking 70-20-10

70%

10%

20%

Learning occurs from on-the-job experiences

Learning from others

Learning from formal courses

Source: Robert Eichinger & Michael Lombardo, CCL.

Formal Learning

“A self-contained learning event, occasionally scheduled, typically tracked, providing a comprehensive approach to a topic.”

Informal Learning

“An opportunity without conventionalism that provides guidance, inspiration, expertise and acumen typically in a non-formal environment.”

Social Learning

“An exchange of ideas, knowledge or information that provides initial or supplemental understanding through personal and professional networks.”

3-33: Pervasive Learning Model

Source: Dan Pontefract, Flat Army 2013

Formal Learning

“A self-contained learning event, occasionally scheduled, typically tracked, providing a comprehensive approach to a topic.”

Source: Dan Pontefract, Flat Army 2013

Formal Learning

Formal Learning

Formal Learning

Informal Learning

“Learning that occurs primarily spontaneously and outside of formal, designed activities.”

Source: Dan Pontefract, Flat Army 2013

“Learning on demand!”

“Learning at the speed of need!”

Informal Learning

Informal Learning

Social Learning

Source: Dan Pontefract, Flat Army 2013

“Social learning can either be formal or informal, and involves learning through interactions with others.”

Social learning is NOT social media. Social media provides a tool through which social

learning can thrive.

What is an enterprise social network?

Enterprise social networking is an organization's use of internal social media, to connect individuals within the organization for

the purpose of collaboration.

• Access is restricted• Environment is open and collaborative• 92% of fortune 500 companies have

implemented an enterprise social network

Why Enterprise Social?

• Breakdown Silo’s• Drive innovation• Foster learning (informal & social)• Support a culture of collaboration

Use Cases for Cameco

Phase One:1. Webjams2. Leadership alumni groups3. Video-based learning4. Collaborative innovationPhase Two:• Onboarding• Knowledge Transfer

Enterprise Social Networking

Video Sharing

A 3-33 approach to onboarding at Cameco

1 2 3

“The process of acquiring, accommodating, assimilating and accelerating new talent in alignment with our overall business

strategy.

- Yammer group- Specialist support- After 5, under 1

- “All about U”- “Total Rewards and U!”- “Start-up” E-learning- “Discovery Day”

- New-hire Talent Portal- Youtube channel- Uranium101.com- Cameco.com

Socia

l Formal

Informal

What will learning look like in 2020?

1. The rise of gamification2. MOOCs3. The “flipped” classroom

Gamification“A business strategy which applies game design techniques to

non-game experiences to drive user behavior.”Source: Gamification.org

Source: @DanPontefract

Massive Open Online Courses (MOOCs)

“Flipping the classroom”

“Assign the lessons as homework, and take what used to be homework and have students practice

in the classroom.”- Sal Khan

“Itunes saved the music industry.”- Wall Street Journal

• $2.4 billion worth of downloads in Q1, 2013• Average consumer spends $40/year on Itunes• 63% of music purchases are made through Itunes• Over 25 billion songs downloaded

The Future for L&D: ARC

ACCESS

RECOMMEND

CURATE

Source: Brown, Conner, Pontefract. 2013.

“The only way to know the future, is to create it.”