December 2016

THE DISPATCH YOUR MONTHLY NEWSLETTER

Season’s Greetings

THE AUTHOR IS NOT KNOWN. IT WAS FOUND IN THE BILLFOLD OF COACH PAUL BEAR BRYANT, ALABAMA, AFTER

HE DIED IN 1982.

THE MAGIC BANK ACCOUNT

Imagine that you had won the following *PRIZE* in a contest:

Each morning your bank would deposit $86,400 in your private account for your

use. However, this prize has rules:

1. Everything that you didn't spend during each day would be taken away from

you.

2. You may not simply transfer money into some other account.

3. You may only spend it.

4. Each morning upon awakening, the bank opens your account with another

$86,400 for that day.

5. The bank can end the game without warning. At any time, it can say, "Game

Over!" It can close the account, and you will not receive a new one.

What would you personally do? You would buy anything and everything you

wanted right? Not only for yourself, but for all the people you love and care for.

Even for people you don't know, because you couldn't possibly spend it all on

yourself - right? You would try to spend every penny, and use it all, because you

knew it would be replenished in the morning, right?

ACTUALLY, THIS GAME IS REAL!

Shocked??? Yes!!!

Each of us is already a winner of this *PRIZE*. We just can't seem to see it.

The PRIZE is “TIME":

Each morning we awaken to receive 86,400 seconds as a gift of life.

And when we go to sleep at night, any remaining time is not credited to us.

What we haven't used up that day is forever lost.

Yesterday is forever gone.

Each morning the account is refilled, but the bank can dissolve your account at any time WITHOUT WARNING...

SO, what will YOU do with your 86,400 seconds?

Those seconds are worth so much more than the same amount in dollars. Think about it and

remember to enjoy every second of your life, because time races by so much quicker than

you think.

So take care of yourself, be happy, love deeply and enjoy life! Here's wishing you a wonderful

and beautiful day.

Start spending....

"DON'T COMPLAIN ABOUT GROWING OLD, SOME PEOPLE DON'T GET THE

PRIVILEGE!" Bill Prevost

President/CEO

INSIDE THIS EDITION:

OK, IT’S QUIZ TIME 2

WALL OF SHAME 3

KENDALL RAY GOES THE

EXTRA MILE 4

MISSION ZERO / 401K 5

THOMAS HOPWOOD

RETIREMENT 6

ELLEN FITZGERALD

RETIREMENT 7

BJ ARNOLD PROMOTION 8

DAILY DISPLAY OF CORE

VALUES 9

LOWEST 25 IDLERS 10

DRIVERS WITH NO LONG

IDLE 11-

ANNIVERSARIES 13

BIRTHDAYS 14

NAME: TERMINAL:

Please submit your answers (any format accepted) to:

thedispatch@quickwaycarriers.com

LAST MONTH’S WINNERS:

Cheri Agosta – Fort Worth office

Steve O’Neal - CCL

Frederick McCallum -Simpsonville driver

Brandi Iman - Shelbyville shop

Doug Sutherland –Shelbyville driver

***Entries must be received by the date indicated above and include your

name, terminal, and all correct answers to be eligible for the drawing.***

Billie McCullough

Compliance Assistant

WIN A FREE GIFT CARD! Five correct submissions received by 12/23/2016 will be selected by random

draw for a free gift card.

Eric Hill,

Northern Region Safety Mgr

I thought that you would really appreciate

this "Uplift Story" and that you would make

an effort to recognize this Associate for real-

ly going above and beyond. I met this Cus-

tomer last week while attending the Mayor's

Thanksgiving Breakfast Event. This gentle-

man ask me if I was going to the Breakfast

as we both exited out cars in the parking

garage. As we exchanged pleasantries of

introducing ourselves and in sharing our

occupations; he was over-whelmed with

telling me the story about his recent experi-

ence with one of our "Kroger Truck Driv-

ers."

I do hope that you can identify the driver shown in the attached

photo. According to the customer in the UK t-shirt, the driver witnessed

his daughter drive-off with her purse on top of her car as she left from a

gas station in a rural town (I believe it was Waddy, Ky.). The driver re-

trieved the dropped purse/wallet, found the daughter's identification,

tracked her down on his day off, returned all of the contents (money in-

cluded), and he would not accept a reward for his gesture. The Daugh-

ter's Dad was totally elated with such a wonderful act of kindness and

he wanted to make sure that we all in the world of Kroger knew about

this wonderful deed.

Please thank this gentleman and tell him that we appreciate his go-

ing the extra mile and for representing the Zenith/Trans Service Team,

as well as the Kroger Company, in a very positive & uplifting way!!

Frank Polion--- Louisville Division Roll-out Manager 0ffice

KENDALL RAY, LOUISVILLE DRIVER,

GOES THE EXTRA MILE

Anna Thomas and I visited the Indianapolis and Shelbyville terminals

the week of November 14th to kick off Mission Zero. We visited with over 130

drivers to remind them that as winter weather approaches they need to be

taking extra precautions to avoid accidents and injuries. The winter months

are always more treacherous with driving, and even walking across a parking

lot due to black ice.

Watch steps getting in and out of the truck for snow buildup and ice.

Watch for ice around dock and docks steps.

Pay close attention to others on the road give extra space around in the

event others spin and lose control.

More emergency vehicles may be out to aid motorists, so be prepared to

slow, stop or change lanes if needed.

Check the quality of your shoes to make sure they are good, skid resistant

ones.

Visibility may also be decreased, so use your headlights

and slow down!

Denise Coleman

Compliance Manager

THOMAS HOPWOOD’S

RETIREMENT

Kevin Moore,

Terminal Manager,

Murfreesboro

Thomas “Hoppy” Hopwood

came to work for us in March of

2002.When looking back over

our years together, two words

keep coming to mind.: “Friend

and Professional”. Hoppy is a

friend to everyone and a true

professional in everything he does,

whether it was dealing with The Dis-

patch, Shop staff, or Kroger employ-

ees.

Hoppy was not only a milk driver,

He was also a new hire trainer and a

Smith System trainer. Hoppy decided to

hang up his milk hook on October 29,

2016. He will be greatly missed and we

hope he enjoys many years of retire-

ment. As many of his co-workers stated

at his retirement party, “They just don’t

make them like Hoppy anymore.”.

ELLEN FITZPATRICK’S

RETIREMENT

Brad Harris, CPA, CGMA

Controller

Fellow Shareholders,

I have news that is both sad

and exciting for us. Ellen

Fitzpatrick is retiring at the

end of the year. Ellen has

been an incredible asset to

the company for nineteen

years, striving for excellence

in everything she has done.

During her tenure, Ellen has insured that our ac-

counts receivable have been accurate and main-

tained at the lowest possible amount. In fact, be-

cause of her efforts, we have maintained world-

class status with regard to any past due receivables.

She will be sorely missed, but we celebrate with

her as she transitions to the next chapter of her

life! Please join me in thanking Ellen for her ser-

vice and congratulating her on her retirement!

I am a thrilled to announce

that BJ Arnold will be pick-

ing up where Ellen has left

off. BJ has been with the

company for 13 years and

has been an integral part of

our accounts payable team.

BJ started out as a reception-

ist before moving to the accounts payable

department. She brings a host of skills to the

table and will no doubt continue her success

in her new AR position. Please join me in

congratulating BJ in her new role!

Brad Harris, CPA, CGMA

Controller

DDAILYAILY DDISPLAYISPLAY OFOF OUROUR CCOREORE VVALUESALUES

1. We will be safe, professional, and accountable in everything we do.

2. We will be the low-cost provider, run lean and efficient, while maintaining the highest

standards of safety, service, and compliance.

3. We value honesty, integrity, and open communication for problem solving and contin-

uous improvement.

4. We will be results-oriented, recognizing and rewarding employees based on their per-

formance.

5. We are built to last, for the benefit of our customers and shareholder employees.

This month we are

spotlighting:

CONROE, TX

TERMINAL

Recently we have been tracking pre-

trip inspections and who is and who

is not tilting the hood to check the

fluids, hoses, belts, etc. The Conroe

terminal is batting a thousand on this.

Every single driver has been observed taking the time to do a proper

pre-trip inspection. The terminal has had 42 clean DOT inspections,

and only 3 with violations. This is a testimony to their work ethic as a

group and the leadership of Mark Erkel.

The Conroe terminal is a shining example of how this should be done,

they are living Core Values # 1 and # 2 every day.

We will be Safe, Professional and Accountable in everything we do.

We will be the low-cost provider, run lean and efficient, while main-

taining the highest standards of Safety, Service, and

Compliance.

It is a pleasure working with a group of folks such as

this. Phil Tabraham

Southern Region Safety Manager

LOWEST 25 IDLERS COMLOWEST 25 IDLERS COMPANY WIDEPANY WIDE

# Driver Name Terminal Long Idle % Short Idle

% Total Idle %

1 Russell, Michael Conroe 0.00% 0.71% 0.71%

2 Priddy, Barry Louisville 0.00% 0.89% 0.89%

3 Moore, Luther Simpsonville 0.00% 0.97% 0.97%

4 McGary, James Bloomington 0.00% 1.01% 1.01%

5 Burnette, Nathan Bloomington 0.00% 1.31% 1.31%

6 Poff, Perry Bloomington 0.00% 1.41% 1.41%

7 Leighty, Vernon Indianapolis 0.02% 1.54% 1.57%

8 Newsome, Michael Norman 0.03% 1.64% 1.68%

9 Jones, Jon Shelbyville 0.07% 1.61% 1.68%

10 Ex, Paul Norman 0.00% 1.71% 1.71%

11 Rowland, Darrell Norman 0.00% 1.71% 1.71%

12 Petro, James Ft Worth 0.48% 1.24% 1.72%

13 Prince, Matthew Bloomington 0.00% 1.75% 1.75%

14 Dunham, Bobby Conroe 0.00% 1.77% 1.77%

15 Kobs, David Bloomington 0.00% 1.86% 1.86%

16 Lincicome, Lester Newark 0.00% 1.88% 1.88%

17 Chew, Ashley Bloomington 0.00% 1.89% 1.89%

18 Fletcher, James Dallas 0.00% 1.97% 1.97%

19 Baker, Bradley Bloomington 0.00% 2.02% 2.02%

20 Chamberlin, William Dallas 0.00% 2.06% 2.06%

21 Dunham, Johnny Conroe 0.07% 2.00% 2.07%

22 Stephens, Denver Indianapolis 0.07% 2.02% 2.09%

23 Cox, James Simpsonville 0.07% 2.10% 2.16%

24 Smith, Robert Newark 0.05% 2.13% 2.18%

25 Martin, John Dallas 0.09% 2.15% 2.24%

CONGRATULATIONS!CONGRATULATIONS!

DRIVERS WITH NO LONG IDLE TIMEDRIVERS WITH NO LONG IDLE TIME # Driver Name Terminal Long Idle % Short Idle % Total Idle %

1 Russell, Michael Conroe 0.00% 0.71% 0.71%

2 Priddy, Barry Louisville 0.00% 0.89% 0.89%

3 Moore, Luther Simpsonville 0.00% 0.97% 0.97%

4 McGary, James Bloomington 0.00% 1.01% 1.01%

5 Burnette, Nathan Bloomington 0.00% 1.31% 1.31%

6 Poff, Perry Bloomington 0.00% 1.41% 1.41%

7 Ex, Paul Norman 0.00% 1.71% 1.71%

8 Rowland, Darrell Norman 0.00% 1.71% 1.71%

9 Prince, Matthew Bloomington 0.00% 1.75% 1.75%

10 Dunham, Bobby Conroe 0.00% 1.77% 1.77%

11 Kobs, David Bloomington 0.00% 1.86% 1.86%

12 Lincicome, Lester Newark 0.00% 1.88% 1.88%

13 Chew, Ashley Bloomington 0.00% 1.89% 1.89%

14 Fletcher, James Dallas 0.00% 1.97% 1.97%

15 Baker, Bradley Bloomington 0.00% 2.02% 2.02%

16 Chamberlin, William Dallas 0.00% 2.06% 2.06%

17 Berry, Michael Shelbyville 0.00% 2.31% 2.31%

18 Sparks, Mark Norman 0.00% 2.36% 2.36%

19 Wolfe, Carl Bloomington 0.00% 2.38% 2.38%

20 Thomison, Robert Murfreesboro 0.00% 2.39% 2.39%

21 Mitchell, Michael Anderson 0.00% 2.49% 2.49%

22 Freeman, Kenneth Louisville 0.00% 2.51% 2.51%

23 Pinkston, Blake Bloomington 0.00% 2.53% 2.53%

24 Sylvester, Brandon Bloomington 0.00% 2.59% 2.59%

25 Kelley, Recie Conroe 0.00% 2.68% 2.68%

26 Schlise, Michael Louisville 0.00% 2.71% 2.71%

27 Tozzi, Thomas Shelbyville 0.00% 2.75% 2.75%

28 Prather, Robert Conroe 0.00% 2.80% 2.80%

29 Glosson, Patrick Conroe 0.00% 3.22% 3.22%

30 Reed, Ronnie Murfreesboro 0.00% 3.24% 3.24%

31 Davidson, Charles Murfreesboro 0.00% 3.31% 3.31%

32 Cottrell, Thomas Newark 0.00% 3.35% 3.35%

33 Clagett, Kevin Newark 0.00% 3.42% 3.42%

34 Grippaldi, Shadrick Shelbyville 0.00% 3.44% 3.44%

35 Richey, Jimmy Dallas 0.00% 3.46% 3.46%

36 May, Karl Murfreesboro 0.00% 3.48% 3.48%

37 Pierce, Terry Murfreesboro 0.00% 3.65% 3.65%

38 Perkins, Robert Conroe 0.00% 3.70% 3.70%

CONGRATULATIONS!CONGRATULATIONS!

DRIVERS WITH NO LONG IDLE TIMEDRIVERS WITH NO LONG IDLE TIME

# Driver Name Terminal Long Idle % Short Idle % Total Idle %

39 Reffitt, Larry Newark 0.00% 4.01% 4.01%

40 Arms, Anthony Louisville 0.00% 4.11% 4.11%

41 Drake, Aaron Shelbyville 0.00% 4.26% 4.26%

42 Hayden, Terrence J. Shelbyville 0.00% 4.27% 4.27%

43 Bell, Curtis Shelbyville 0.00% 4.32% 4.32%

44 Rinke, Stephen Lynchburg 0.00% 4.36% 4.36%

45 Schwenck, Daniel Indianapolis 0.00% 4.39% 4.39%

46 Holley, Larry Indianapolis 0.00% 4.40% 4.40%

47 Komosar, Lazo Shelbyville 0.00% 4.40% 4.40%

48 Farmer, Ronald Newark 0.00% 4.41% 4.41%

49 Aguirre, Jesus Shelbyville 0.00% 4.56% 4.56%

50 Twine, Linwood Simpsonville 0.00% 4.57% 4.57%

51 Moree, Ronald Murfreesboro 0.00% 4.65% 4.65%

52 Adkins, Tonya Indianapolis 0.00% 4.74% 4.74%

53 Raica, Harold Livonia 0.00% 4.98% 4.98%

54 Brown, Brian Newark 0.00% 5.15% 5.15%

55 Carter, Phillip Shelbyville 0.00% 5.17% 5.17%

56 Rightmer, Johnnie Newark 0.00% 5.26% 5.26%

57 Stewart, Douglas Ft Worth 0.00% 5.50% 5.50%

58 Shaw, George Norman 0.00% 6.14% 6.14%

59 Stanley, James Shelbyville 0.00% 6.15% 6.15%

60 Mida, Walter Livonia 0.00% 6.19% 6.19%

61 Eblin, William Newark 0.00% 6.21% 6.21%

62 Rogers, Cynthia Conroe 0.00% 6.32% 6.32%

63 Childers, Joseph Shelbyville 0.00% 6.71% 6.71%

64 Scott, Roger Shelbyville 0.00% 6.76% 6.76%

65 Baker, Charles Ft Worth 0.00% 7.13% 7.13%

66 Stout, Darrell Indianapolis 0.00% 8.70% 8.70%

67 Young, Jonathan Murfreesboro 0.00% 10.12% 10.12%

68 Fischer Jr., Harold Conroe 0.00% 10.39% 10.39%

69 Falcon, Christopher Conroe 0.00% 10.40% 10.40%

70 Void, Cleveland Landover 0.00% 10.42% 10.42%

71 Horton, Gregory Ft Worth 0.00% 10.60% 10.60%

72 Eudy, Paul Ft Worth 0.00% 11.06% 11.06%

73 Bramble, Nigel Landover 0.00% 11.08% 11.08%

74 McCall, Gerald Murfreesboro 0.00% 12.23% 12.23%

75 Byerley, Thomas Ft Worth 0.00% 13.05% 13.05%

KIM MILLER

10 YRS, SHELBYVILLE

CHRISTOPHER SMITH

5 YRS, MURFREESBORO

Addler, David A

Agosta, Paul W

Alcozer, Toby Juarez

Aldridge, Christina Joy

Alvies, Brian Allen

Austin, Marcus Aarin

Brown, Brian

Brown, Lori A

Burns, Lorne Anthony

Campbell, Michael W

Caraway, Molden Paul

Chew, Ashley Brandon

Clark, Eric Dale

Coleman, Sonya Denise

Collura, Vincent Michael

Davis, Richard E

Eddy, James Clinton

Eldridge, Terrell M

Endsley, Christopher L

Evenson, Jonathan Ross

Frisbie

Falcon, Christopher Ja-

son

Flores, Leon

Frain, Thomas Clinton

Freeman, Kenneth William

Gates JR, Ronald L

Gilliam, Paul A

Grippaldi, Shadrick Michael

Harkness, Carrie Ann

Howell, Clarence E

Jager, Susan Lynn

James, Dean A

Jump JR, Raymond Lewis

Keaton JR, Raymond

Kelley, Recie L

Knight, Donald James

Koso, David A

Luna, Robert Brent

Maronge, Chad M

Mason, Mark A

McCurry, Daniel J

McIver JR, Earl Rankin

McQuaid JR, Louran

Mechanco, Jeremy John

Miller, Michael C

Mills, Jeffrey C

Mitchell, James Leonardo

Montgomery, Joni Lee

Moore JR, Luther S

Morehouse, Dwayne

Patton, Larry E

Prather, Robert S

Reed, Ronnie R

Rhodes, Terrence M

Rinke, Stephen M

Roberts, Paul L

Sample, Gregory

Sanders, Darren Mark

Sanders, Richard G

Simmons, Gregory C

Simmons, Shai L

Smith, Angela Louise

Smith, Dennis James

Smith, Lillian Helen

Thomas, Donald Davis

Triggs, James Melvin

Walton, Craig Allen

Wethington, Todd D

White JR, Robert James

Wilburn, David

Williams, Calvin