the demands of companies in the field of ... - luminet
TRANSCRIPT
The demands of companies in the field of Information and Communication Technologies within an increasingly competitive
market pose new challenges, requiring the support and experience of a leading company like LUMINET.
LUMINET has experience in the development and implementation of telecommunications projects in Central America, through Advanced IP Con-nectivity, Dedicated Internet, Corporate Voice services and integrating specialized hardware, software and information technology solutions.
Beyond Connectivity...
Global Connectivity - Reliable
LUMINET provides complete Local and Internation-al redundancy to guarantee the highest availability time and the best user experience. LUMINET main-tains interconnection with all the main Submarine Cables and international terrestrial networks that connect Costa Rica with the world.
LUMINET provides its connectivity through its own state-of-the-art Fiber Optic Network, in order to guarantee high capacity and low latency for the optimal performance of our clients’ services. Our networks are built based on the highest industry standards to guar-antee the longest availability time.
Beyond Connectivity...
Benefits of our Network:
At LUMINET we strive more and more to provide and guarantee our clients a quality service, understanding the criticality and importance that being available safely and quickly today is vital.
For this reason we benefit our clients with:
High Availability Service:
• Fiber Optic (default):- Double redundancy at HUBS level.- Terrestrial fiber, with 4 international departures to ensure continuity of connectivity of our clients. Customer can choose to use an exclusive route of the four if you wish
• Opcionales:- Double route at last mile level.- Wireless Backup
Beyond Connectivity...
High Capacity Performance:
• Symmetrical bandwidths, real, measurable, safe capacity. It is certified and supported through our SLA.• MPLS network and Metro Ethernet (layer 2 and 3).• Redundant and ringed network.
Exclusive Customer Care:
• Operation of the NOC and the SOC: 24 hours 7 days a week, 365 a year.• Centralized local NOC.• Technical and network engineering personnel with specialized experience.• Constant monitoring and proactive response.
SLA (Service Level AgreementService Level Agreement):
• We guarantee in writing the time on-line, national and international.• Written Service Level Agreement: on international capacity bandwidth.• SLA 99.98%.
Value added:
LUMINET is the first internet service operator in Central America that offers an added value of first-line security (by default) within its service.
This is done through the Cisco Umbrella DNS service, which allows the company to be protected from attacks: Malware, Ramsonware, Phishing, among others, com-plemented by any enterprise Firewall solution.
Our network solutions leverage the “Luminet Realible network design” model, an intelligent approach to multi-layer network diversity created to provide maximum network availability and application performance.
Certainty offers the choice and flexibility to deliver dynamic network solutions for dynamic digital businesses. Let us design a network solution that gives you the peak performance.
Reliable network design”
Managed for you
Our Business solution can lift an IT burden for your company, because it can be delivered as a turn-key managed offering that includes professional design, installation, and ongoing 24×7 Care support by phone, email and online chat.
We manage multiple components, to deliver a white glove experience.
Budget-friendlyCost Effectiveness
Our as-a-service model means you can use your operating budget (OPEX Model) instead of investing capital.
It’s a way for you to purchase and leverage network infrastructure on a site-by-site basis, with a simple monthly payment.
And the total cost of ownership is very competitive.
