The Power of Convergence

The world is at your fingertips

Agenda

• LumiNET Overview

• ShoreTel IP Telephony Advantage

• ShoreTel Demonstration

• Questions & Answers

Our Mission

• LumiNET shall provide measureable return on investment to our customers through strategic implementation of proven and reliable, “best in class” business communications software solutions, which improve our customers cost of operations, service delivery and profitability.

History

• Founded in 2002• Headquartered in Indianapolis, IN • Installations across the U.S.• Specific expertise in Converged Applications• 1st Indiana ShoreTel Business Partner• 1st national reseller for Time Warner Telecom • Avaya Business Partner since 1995 (Lucent)• Integrated peripherals solutions• Consulting services

Consulting Services

• WAN Network design & recommendations• IP Telephony network assessment, design & testing• Multi-site project management• Corporate communications technology consulting

– Voice, video, data, cellular integration analysis • Structured cabling assessment and fulfillment• Equipment trade-in

Converged Applications

• Managed Hosting– Virtual or dedicated (all OS’s)– Hosted IP Telephony (Akoustos)

• Application Software Development– Web applications– Packaged software– Customized software

• Network– Design/maintenance– Troubleshooting– Auditing– Monitoring– Security – VPN solutions, managed firewalls

• Outsourcing– Hosting virtual or dedicated (all OS’s)– Email with Anti-Spam and Anti-Virus

Industry Innovators

• IP Telephone Systems• Traditional Telephone Systems• Unified Messaging• Traditional Voice Mail Systems• Threat Management• Call Centers• Wireless Networks• Speech Recognition• UPS• Recording Applications• Network Solutions

Thrilled Customers

Growth & Stability

• Growing 100% annually• Key employees are share holders• Your technical resource is certified and trained

on your applications• Customer support center is 24 x 7 x 365• Over 230 years of successful IT business

experience• Trusted “outsourcing” to control overhead• # 9 rated vendor in IBJ 2007 book of lists

Unsurpassed Customer Support

• Implementation Plans include;• Major operating system upgrades • Hardware, software failure• 24 x 7 customer support center• 3 hours of free on-site labor each month• 2 hour on-site emergency response within 30 miles• 4 hour on-site emergency response within 200 miles• 8 hour non-emergency response

• Price Protection guarantee• Unlimited end user training• 30 day money back guarantee

Visit us on the Web

www.GoLumiNET.com

Specialization

Converged Technologies and LumiNET’s Mission Work Together!

Reduce Telecommunications Operating Expenses Increase Employee Productivity Revolutionize Customer Service

Setting The Stage

• Truly Revolutionary

• IP is now Mainstream and Proven

• All VoIP is NOT equal

• ShoreTel VoIP• Unmatched simplicity, reliability, flexibility

• Fastest growing

• Most tenured

• Highest Customer Sat in the industry – 4 years in a row!

• Secrets to successful VoIP selection• Understand total cost

• Complete analysis

• Get user community involved in assessment

• Companies of all sizes – Going VoIP. Going