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THE CORNERSTONE EAGLE
April 2018 Edition
Are you too critical? Impatient? Conflict-averse? Easily offended? You're not alone. Do you know
what are your leadership Blind Spots?
It’s a trick question because, by definition, Blind spots are areas where you lack awareness of your
weakness. Many coaches casually refer to them as “derailers.” A leader continues to advance and climb
the career ladder until an unknown weakness suddenly derails their career.
Self-awareness is a crucial key to happiness
and success. Without self-awareness, we
move through relationships and experiences
disconnected, unaware of how others receive
and perceive us, and unable to take full
responsibility for our outcomes. Conventional
wisdom would lead us to believe that leaders
with the most experience and the most
seniority would have the highest levels of self-awareness. Surprisingly, the opposite is true.
Let’s find out more together in this edition of The Eagle.
Cornerstone International Group’s MISSION is to be the best executive recruiting group worldwide, but
our VISION is to be a true mentor and coach, one-on-one, with our clients, candidates and partners locally.
The Cornerstone Eagle newsletter is not a sales letter to promote activities of our 60+ offices globally, but a
tool to inspire you to maximize your personal and professional potential to be a Better Leader and a Better
Person both at home and at business. We shall be your Faithful Companion / Coach / Mentor on your life
and career journey, supporting you to discover yourself and offering good advice for ‘Healthier Business
and Life’.
Best Wishes,
Simon Wan
Chief Executive
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Cornerstone International Group
Phone No.: +86 21 6474 7064 |Email: [email protected]
Blind Spots
As leaders ascend through the organization, self-awareness and emotional intelligence decline. Travis
Bradberry, author of Emotional Intelligence 2.0, reported that "EQ scores climb with titles from the bottom
of the corporate ladder upward toward middle management. Middle managers stand out with the highest
EQ scores in the workplace because companies tend to promote people into these positions who are
levelheaded and good with people."
However, for positions beyond middle
management, the results are quite different.
"For the titles of director and above, scores
descend faster than a snowboarder on a black
diamond. CEOs, on average, have the lowest EQ
scores in the workplace," he shared.
What leads to this decline?
Blind Spots can be the Achilles heel of leadership. Weaknesses are aspects that we can intentionally
strengthen with practice, time, or desire. Blind Spots, however, are personal traits or aspects we don't even
know about that may limit the way we act, react, behave or believe, and therefore limit our effectiveness.
The Johari Window is a simple explanation of where our Blind Spots sit in relation to our self-awareness:
1) The Open quadrant is the information that you
know about yourself and that others also know.
2) The Blind Spot is the information that others
know about you, but you don’t know about yourself.
A funny example is the lady whose husband told her
she snores. She didn’t think she did, but he knew she
did. What are some things that people have said
about you that you didn’t know? There are also
positive things such as being a good listener or talker.
We may feel that we are not a good listener or talker,
but our friends may feel differently.
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3) The Hidden area contains all that information that we don’t want others to know about us. It’s that
closet of feelings, insecurities, and not-so-great experiences. It’s the private information.
4) The unknown area contains information that you and others don’t know. It could be abilities and
potentials that you have not discovered about yourself yet. An example could be that you might be a
great salesperson or customer service representative, but for now you don’t know whether you have
that ability or not.
The Top 10 Leadership Blind Spots
Extensive research points to dozens of leadership blind spots. There are, however, 10 core blind spots that
present most frequently. These are:
1. Going it alone (being afraid to ask for help).
2. Being insensitive of your behavior on others
(being unaware of how you show up).
3. Having an "I know" attitude (valuing being
right above everything else).
4. Avoiding the difficult conversations (conflict
avoidance).
5. Treating commitments casually (not honoring the other person's time, energy, resources).
6. Blaming others or circumstances (playing the victim; refusing responsibility).
7. Conspiring against others (driven by a personal
agenda).
8. Not taking a stand (lack of commitment to a
position).
9. Withholding emotional commitment
(emotional blackmail).
10. Tolerating "good enough" (low standards for
performance).
In addition to personal blind spots, blind spots also arise in teams, organizations, and in market
awareness/understanding.
Blind Spots about your team:
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1. Failing to focus on the vital few. (0ften focus on too many projects and details rather on the two or
three key initiatives that will lead to success).
2. Taking your team model for granted. (Leaders with this roadblock create team structure based on
their own desire, rather than the needs of their team members. Often putting themselves at the
hub of the team forcing everything to go through them, becoming a bottleneck on decision making).
3. Overrating the talent on your team. (May value loyalty and
be latching on to a team member's prior success, either of
which can blind the leader to someone's true ability to get the
current job done).
4. Avoiding the tough conversations. (Struggles with crucial
conversations send mixed messages to individual reports,
which lead to unresolved issues, and in turn can frustrate
other high-performing members).
5. Trusting the wrong individuals. (Creates an inner circle of
key advisers, risks closing off new ideas and seeing the reality
of current situations. Inner circle members become focused on preserving their access to power
and are unlikely to deliver honest assessments if it might upset their leader).
6. Not developing a successor. (Focused on short-term results and advancing their own career but
failing to consider the long-term needs of the organization and not spending enough time on the
developmental needs of their team members).
So how can you overcome your Blind Spots?
The best approach is to increase your time out of the office and broaden your number of contacts. By
spending more time with more customers, more employees, and more industry thought leaders, you are
more likely to see the “truth” of your situation and to take appropriate actions.
Blind spots aren’t necessarily negative traits or weaknesses, though they usually are. When you are
oblivious to something, there is a high likelihood that (1) you have never worked on it before, which leaves
an opportunity for improvement, and (2) it serves as an invisible boundary that limits what you can do.
Reading excerpts from Marissa Levin & Kevin Kruse
The Bible on Blind Spots when you Judge Others Matthew 7:1-5 Do not judge, or you too
will be judged. For in the same way you judge others, you will be judged, and with the measure you use, it
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will be measured to you. Why do you look at the speck of
sawdust in your brother’s eye and pay no attention to the plank in
your own eye? How can you say to your brother, ‘Let me take the
speck out of your eye,’ when all the time there is a plank in your
own eye?
You hypocrite, first take the plank out of your own eye, and then
you will see clearly to remove the speck from your brother’s eye.
HAPPY EASTER!
The Coming Easter weekend, we are celebrating the death of
Jesus as well as his being risen from the dead. It means that he’s
living and thus preparing a special place in Heaven for all of his
believers!
John 11:25
Jesus said to her, “I am the resurrection and the life. The ones who believes in me will live, even though
they die.”
Our Editor, Nancy Chu at [email protected] would love to hear from you if you have special
thoughts to share.
About Cornerstone International Group
Cornerstone International Group is a Global Talent Consultancy Group founded in 1989 with some 60 offices
worldwide and headquarters in Shanghai, China and Atlanta, USA. Our mission is to accelerate the success
of our clients by providing top-quality consulting services in the field of talent recruitment and coaching
solutions that are faster, better and at a value that serves our clients locally and globally. We provide a proven
approach to Executive Search, Coaching Solutions, Interim Management, Talent Mapping and Board
Solutions in China, Asia and across Europe and Americas. Cornerstone is a global member of AESC
(www.aesc.org) which accepts only the best of the best as members. Cornerstone is ranked by Forbes as one
of the Best Management Consulting Firms in Executive Search for 2016 and 2017.