the convergence imperative - tbexeurope

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THE CONVERGENCE IMPERATIVE Why Search Requires Social Media and Public Relations to be Successful. TBEX Europe | 10.24.14

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The Convergence Imperative Slides from Jason Falls's talk at TBEXEurope 2014

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Page 1: The Convergence Imperative - TBEXEurope

CEDAR CREEK PROPOSAL | JUL XX, 2012 1  

T H E C O N V E R G E N C E

IMPERATIVE Why Search Requires Social Media and

Public Relations to be Successful.

TBEX Europe | 10.24.14

Page 2: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

TODAY

ESTABLISH SEARCH AS YOUR NO. 1 PRIOIRTY

LEARN HOW TO WIN AT SEO

LEARN HOW TO FUEL SEO WITH SOCIAL & PR

LEARN HOW TO MEASURE IT ALL

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2

3

4

Page 3: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

TWO TYPES OF MARKETING

BRAND MARKETING

DIRECT RESPONSE

Page 4: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

OUR OBJECTIVES

How do I get their attention? (Brand)

How do I raise their curiosity? (Brand)

How do I get them to raise their hand? (Direct)

How do I get them to convert? (Direct)

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2

3

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Page 5: The Convergence Imperative - TBEXEurope

BUT SOCIAL ISN’T FIRST!!!

Page 6: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

SEO HAS EVOLVED.

Page 7: The Convergence Imperative - TBEXEurope

THE BASICS (IN TWO MINUTES OR LESS)

Page 8: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

HOW GOOGLE WORKS

SEARCH STARTS WITH THE WEB. IT’S MADE UP OF OVER

60 TRILLION INDIVIDUAL PAGES

AND IT’S CONSTANTLY GROWING

Page 9: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

HOW GOOGLE WORKS

Google navigates the web by

CRAWLING Software called “spiders” follows

links from page to page.

Page 10: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

HOW GOOGLE WORKS

Google then stores the crawled pages in an

INDEX Capturing a wide range of information about the page

It’s over 100

million gigabytes

Page 11: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

HOW GOOGLE WORKS When a search is entered, Google uses

ALGORITHMS To rank the results and deliver users the most relevant results.

We use +200 factors to rank

the results

Page 12: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

THE ROLE OF SEO

0.0%  

5.0%  

10.0%  

15.0%  

20.0%  

25.0%  

30.0%  

35.0%  

40.0%  

1   2   3   4   5   6   7   8   9   10  

Enquiro  (2007)  

Chi9ka  (2010)  

Slingshot  (2011)  

CTR BY POSITION

Page 13: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

TO BE AN SEO SUPERHERO GET MORE LINKS

The Old Way!

Page 14: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

GOOGLE: NO LONGER FOOLED

>  In 2011, Google launched major updates designed to stop spammers – specifically unearned links

>  As more updates rolled out, tactics that had been effective became a liability

>  As a result, SEO has become an earned media approach

Page 15: The Convergence Imperative - TBEXEurope

ENTER PR + SOCIAL

Page 16: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

HOW GOOGLE WORKS

Ranking in 2013

IABC OMAHA OCT 17, 2013

Become a thought leader 12 Create great, unique content that your

audience will care about

4 Do the basic technical stuff right

3 Market your content to promote it with your audience. Share it in social media

Page 17: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

LET’S DISTILL THAT: WHAT DOES IT TAKE?

1. Creative content

2. A great user experience

3. Relationships + Storytelling

4. A dash of technical geekery

Page 18: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

“Content is the currency for building social relationships that boost earned media.” -- @leeodden

Page 19: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

SO, WHAT MAKES CONTENT “GREAT”

Original Simple Valuable &

Useful Entertains Emotional

Page 20: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

ABOVE ALL, CONTENT MUST BE

RELEVANT

TO YOUR TARGET AUDIENCE

Page 21: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

KEY CONSIDERATIONS

Who is the audience that you need to reach?

Why will they care about you?

What are you doing to earn their interest?

What incentive do they have to share?

Finding Topics

>  Ask your sales team >  Map the buying cycle >  Q/A Sites – Quora,

Yahoo! Answers, etc. >  Mine social media >  Follow industry, peers

Page 22: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

THE TRUTH ABOUT ORGANIC REACH

Page 23: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

Page 24: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

TELLING YOUR STORY Leveraging PR >  PR should be involved

from outset >  Ensure content aligned

with audience >  Build and nurture

relationships >  Custom pitches >  Utilize social media

Page 25: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

ROLE OF SOCIAL: IT RANKS WELL F500 Brands with Social

Media on First Page of Google

90%

Page 26: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

TWEET THIS: YES, SOCIAL MEDIA DIRECTLY IMPACTS HOW SITES RANK. (ACCORDING TO GOOGLE)

Page 27: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

CONTENT IS

FIRE

SOCIAL MEDIA IS

GASOLINE - Best-Selling Author Jay Baer

Page 28: The Convergence Imperative - TBEXEurope

PUTTING IT ALL TOGETHER

Page 29: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

HOW DOES THIS TRANSLATE?

>  It’s more than sharing recipes, events or your product

>  It’s more than your specials, deals or facilities

>  It’s about creating compelling reasons to dine/visit/talk/share

>  It’s about making a compelling argument they MUST visit

>  What makes your audience say “Holy Smokes?” Do that. A lot.

>  Examples …

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Page 30: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

Page 31: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

Page 32: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

Page 33: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

Page 34: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

CONVERGENCE

SEO &

Public Relations

Content Marketing

Social Media

WOM  

Page 35: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

WHAT TO MEASURE

Page 36: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

MEASURE TO YOUR GOAL

>  Conversions

>  Leads

>  Awareness

>  Referrals

>  Feedback/Custom Service

>  Content Accumulation

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Page 37: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

TWO TYPES OF MARKETING

BRAND MARKETING

DIRECT RESPONSE

Page 38: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

TWEET THIS:

The only true way to win search is to ultimately deserve it. Be awesome and do things to make people talk about you.

Page 39: The Convergence Imperative - TBEXEurope

IABC OMAHA OCT 17, 2013

THANK YOU.

JASON FALLS

@JASONFALLS WWW.GOELASTIC.COM

WWW.JASONFALLS.COM