THE COMMUNICATION PROCESS

WHAT IS COMMUNICATION?

Communication is the process of sharing information by using symbols to send and receive messages.

The sender sends a message and a receiver receives it

A message is the content of communication, made up of ideas and feelings

The Sender

Vladimir Putin

The Receiver

Barack Obama

You are the devil!

Message

COMMUNICATION (CONTINUED)

Channels are the means used to send messages

Verbal messages: sound wavesNon-verbal messages: sound and light waves

SENDER CHANNEL

RECEIVER

THE COMMUNICATION PROCESS

Feedback is a response to a message; feedback tells the sender whether the message has been received and understood.

THE COMMUNICATION PROCESS

Messages are carried between senders and receivers by verbal and non-verbal symbols.

Verbal symbols: words Non-verbal symbols: tone of voice, facial expression, body language, etc.

THE COMMUNICATION PROCESS

Encoding: turning ideas and feelings into verbal and nonverbal symbols

Decoding: finding the meaning of verbal and non-verbal symbols

This food seems to have an

excess of sodium chloride

encoding

?

Oh, it’s too salty!

decoding

THE COMMUNICATION PROCESSInterference is anything that gets in the way of clear

communication Physical noise: sounds that prevent a person from being heard

Psychological noise: the thoughts and feelings people have that interfere with what is being said

Semantic noise: interference caused by words that trigger strong negative feelings against the speaker or the content of the speech

SENDING VERBAL MESSAGES

Language: a system of sounds and symbols used to communicate ideas and feelings

Symbol: something that stands for something else

=chair

LANGUAGE USAGE

Standard English: language that is in keeping with established rules and conventions – follows grammar guidelines

Nonstandard English: language that is not totally in keeping with or violates rules and conventions

LANGUAGE USAGE

Sublanguage: a subsystem of an established language that provides a group of people convenient words for ideas and objects that are of great importance to that group and are spoken about frequently.

SLANG

LANGUAGE MADE UP OF NEWLY COINED WORDS OR FIGURES OF SPEECH OR OLD WORDS USED IN NEW, OFTEN OUTRAGEOUS, WAYS

m bizzle: Mercedes Benzw'happen: West Indian slang word for

‘Hi,’ ‘Hey,’ or ‘How are you’; literally an abbreviation of ‘whats happening?’

W’happen?

W’happen, baby? come 'ere naw, me's a sweet bwoy yah nah"

JARGON

Jargon: language that is understood by people in a particular group or field but is not necessarily understood by those outside the group

LANGUAGE USAGE

Dialect: a regional or cultural variety of language differing from standard English in pronunciation, sentence structure and use of words

CREDITShttp://www.uga.edu/iws/images/friday_&_whm_speakers/bridget_anderson_dialect.gif

Hillbilly?

http://www.exploratorium.edu/frank/jargon/images/jargon_04_Image_3110.jpeg

Mathematicians

http://www.thehanley.co.uk/gfx/photos/jargon_buster.jpg

Jargon buster

http://www.mercedes-benz-chrysler-jeep-dodge.cz/obr/mercedes_benz.jpg

Mercedes

http://d1206209.u31.worldispnetwork.com/JorElHayseed.jpg

Hayseed

http://docsouth.unc.edu/church/hood100/hood218.jpg

West Indies 1

http://culturedominica.com/culturedominica/festival/shannon/shannon4.jpg

Miss West Indies

http://content.answers.com/main/content/wp/en-commons/thumb/0/0b/240px-Pretzel.jpg

Pretzels

http://www.pbs.org/mediashift/files/George%20W.%20Bush.JPG

George W Bush

http://www.objector.org/awol/graphics/hugo-chavez.jpg

Hugo Chavez

http://www.sciencenewsforkids.org/articles/20051102/a928_1928.jpg

Body language 1

http://images.businessweek.com/ss/06/04/sb_presentations/image/intro2.jpg

Body language 2

http://pep-web.org/document.php?id=ppsy.002.0140.jpg

Facial expressions