the cleaning up essex edition - chelmsford star · membership card! congratulations to the members...

New! StudentMembership Trial- 2

The Big Co-opClean Up- Page 10

Community AwardFinalist- Page 6

Your local Co-operative update Autumn 2018

Chelmsford Star Co-operative Society Limited at the heart of Essex

FREE TOMEMBERS

The Cleaning UpEssex Edition

3 What We’re Talking About...– Half Yearly Results

4 Food News– Refits, donations and fancy dress!

5 Recipes– Get your Pumpkin on for Autumn

6 Quadrant News– A Community Award!

7 Member News– Last tickets for the Christmas markets

8 Travel News– Our new website needs your help!

9 Funeral News– Christmas service dates revealed

10 Community News– Cleaning Up Essex

11 Community News– Get Involved

12 Youth– New benefits being trialled for full-time students!

13 Vouchers– Discounts exclusively for you

14 Address List– Where you can find us

15 Members’ Questions– What we’ve been asked recently

16 Firework Safety – who needs a reminder of the Firework Code?

Contents

2 www.chelmsfordstar.coop

The Co-op EconomyYou’ll find updates from Chelmsford Star’s half-yearly members’meeting throughout this issue, but how much do you know about thewider co-op movement and its performance? Did you know...

Always use yourmembership card!Congratulations to the members most recentlyselected as our Members of the Month. Jessica Fisher (Writtle) andHayley Campbell (Meadgate)

The Creative IndustrialCo-op, China

Apollo Bay Fisherman’sCo-operative, Australia

Mobu Ke Khuataagricultural co-op

in Africa

The Birmingham StudentHousing Co-op

• Number of independent co-ops in UK = 7,226• Combined turnover = £36.1 billion• A fifth of the UK population are now members of a Co-op!• Co-op Start Ups have an 80% chance of surviving their first 5 years, compared to only 44% of those starting other businesses

• Co-ops span the economy; they operate in robotics, farming, graphic design, education, housing, sport and many other sectors.• There are over 3 million independent co-ops worldwide, with more than 1.2 billion members in total• 1 in 7 on the planet is co-op member

Chelmsford Star is a retail co-op that operates to supportthe people of Essex. We are only one small cog within theglobal co-op movement!

Get in touch!If you would like to contribute tofuture issues, or contact us onany other matter, you can reachus in a number of ways...

Starlight Magazine,Chelmsford Star Co-op Society,220 Moulsham Street,Chelmsford, CM2 0LS

[email protected]

www.chelmsfordstar.coop

60777 STAR followed by your message

Freephone 0800 2540404

@CStarCoop

/chelmsfordstarcoop

@CStarCoop

Your local Co-operative update... 3

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TXT

With both record temperatures and summer events now long behind us,welcome to the Autumn issue of Starlight. Contained within you’ll find the usuallovely vouchers and our popular recipe page, but also news and updates fromour recent half-yearly members’ meeting. If you didn’t make it to the ChelmsfordCouncil Chambers, you can catch up on some of the developments over these16 pages – including our trial of a whole new type of membership, and a brandnew travel website!

Congratulations to our department stores, who have finally been recognised forsome of their work they do within our community. For more on that, see page 6.

Speak to you again soon... just in time for New Year!

Welcome...

Kevin Bennett - Head of Membership & Marketing

What You’re Talking About: Interim UpdateOur half yearly ‘interim’ members’ meeting was held at the Council Chambers inChelmsford in October. Amongst all the trading results, our management team alsoannounced that in the first 6 months of the financial year;• Chelmsford Star has achieved a year on year growth in sales of 3.9%,

despite difficult trading conditions.• We’ve achieved gross profit of £13,415,000, an increase of 4.29%

compared to the same period last year.• We were a finalist in the ‘Co-op of the Year’ awards and a winner of ‘Best

In Community’ at the National Business Charity awards.

Carmel Hudson, from our previous Charity of the Year Little Havens, gave us an update onhow they’ve been spending our record-breaking amount of donated funds, which youhelped raise last year. She told us that the money is currently supporting the highlyspecialised care team, and providing essential continous training to the nursing team.

NEW

Food News

Local ShowcaseOur growers and producers came toour Writtle store in September for alocal food showcase. Shoppersdelighted in the free samples, whichvaried from locally produced ale tobeauty products!

4 /chelmsfordstarcoop

Writtle

Many of our stores have raffled off hampersof goodies to raise money for theAlzheimer’s Society over the last fewmonths, with our store in The Sorrellsraising over £200 alone! Excellent work.Thanks to all you generous donators.

RaffleRiots!

Feeling Blue?Colleagues in our Trent Road store ‘wentall blue’ to raise money and awareness forAlzheimer’s Society in July.

• Bill payments & Lottery sales down 2.5%, similar to the national average• Southchurch Road store sold• Meppel Avenue store is on the market• 3 refurbishments completed: Kings Road, Forest Drive, Duke Street• Food, inc fuel, up 10.84% in trading profitability

Interim Results

Fun DayOur East Tilbury store took part ina Fun Day in July, raising over £400for Alzheimer’s Society. Colleaguesencouraged healthy eating byproviding and selling local fruit fromFiveways Farm.

East Tilbury

Writtle

Sorrells

RefurbOur Kings Road store re-launched aftera major refurbishment in August. It’sbenefitted from new fridges, extendedranges, new hot food options and a brandnew layout, plus there was face-paintingand balloon modelling on the day. Thanksto the those attending Melbourne’s ActivityWeek for helping us launch it!

The local Patient Involvement Group andtheir supporters raised an incredible £525on their Community Cards by using ourDanbury store recently. The money will go towards Vitalograph equipment to helpwith asthma treatment at Danbury Medical Centre.

Trent Road

Danbury

Food Update


SpicedPumpkin SoupBy Judy Saunders,elected member

Have you got a favouriterecipe of your own?

Send it in with a photo and feature ina future edition of STARLIGHT!

Method:1. Place all the ingredients in a large

saucepan and bring to the boil, stirring all the time

2. Turn down heat and simmer for 35 mins, stirring occasionally

3. Pour into a bowl or mug and enjoy with some crusty bread and a good book!

Christmas Chocolate!Look out for our Happy Christmas fairtrade chocolate bars, arriving in stores soon(but not TOO early – we know how annoying that is!) From every sale, all profits will begoing to Alzheimer’s Society, so buying one for a present means you’ll also be giving agift to someone suffering from dementia.

Did you catch ourmarquee at the Essex Festival of Food & Drink atCressing TempleBarns this summer?It was an excellent opportunity to showcase the local food and drinksuppliers that we work closely with.Hopefully you got a chance to taste some of their delicious products!

Did

Yo

Chelm

33p stover 3schoofor ovew

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.

HELMSFORDSTAR CO-OP’S LUXURY MILK CHOCOLATE

at the heart of our community

All profits made from

the sale of this chocolate

bar will be donated

to Alzheimer’s Society.

Registered charity No. 296645

Fo

r eve

r

If you’ve doneyour pumpkincarving forhalloween andare looking forsomething to do

with the innards, how aboutmaking this warming soup? It’s as easy as 1…2…3!

Ingredients: • 1lb pumpkin, diced• 1 large onion, chopped finely• 1 medium potato, diced• 2 sticks celery, sliced• 1 pint chicken or vegetable stock• 1 tin chopped tomato• 1 teaspoon paprika

Serves 4

Well doneto Tracie Barry

who won a localfood hamper.

q Some of our local producers

6 @CStarCoop Follow us on Instagram @quadrantdept

• Sales down 6% year on year, reflecting national trends• Calvetron Group in administration means loss of Jacques Vert, Precis Petite,

Dash and Eastex from the Chelmsford store• Brantano and Van Dahl shoe departments introduced into Braintree store

Interim Results

CommunityAward!Congratulations to our teams at Quadrant,as our department stores were finalists in theEssex Business Excellence Awards.They were nominated for the ContributionTo The Community category, because ofthe twice-weekly free coffee mornings,cleanup efforts and reinvesting back intoEssex. They were finalists, ultimately losingout to a bonafide charity. Congratulations!

Lego colouringcompetitionCongratulations to Kyro, age 10, who wona Lego Batmobile in our colouringcompetition! Here he is with his prize-winning entry, plus his great new toy.

We know it’s still a little early for some, butlook out for our Festive Finds in bothstores. We’ve a larger selection than ever ofgift sets, stocking fillers, games and goodies.

Keep an eye out onquadrantstores.co.uk for a newseasonal catalogue bursting full ofpressie ideas coming out soon!

Getting A Bit Christmassy...

Don’t tell anyone, but our price-busting,free to attend Christmas ShoppingEvening will be taking place inChelmsford Quadrant on Thursday22nd November.

Get to the store between 4pm – 9pm forexclusive discounts, prize draws, doublepoints and a gift wrapping service.

Date For The Diary!NOV

22nd

Last year’s evening raised£385 for Little

Havens. Can webeat thatthis year?

ChristmasShopping Evening

BRAINTREE


Membership Update

CoffeeMornings...Future speakers include, but arenot limited to:

Braintree: 10.30am every Thursday

11th Oct Dementia Friends25th Oct Community36011th Nov Metropolitan Police29th Nov Action Medical Research

Chelmsford: 10.30am every Monday

22th Oct Local Magistrate5th Nov Forte Physical Health19th Nov Free health check with

The GymAll members welcome!

Fish ‘n’ Chip Quiz:Come and enjoy a general knowledge

quiz at Brambles restaurant, along with

fish & chips for lunch for only £3.99.

Approx 11.30am – 1.30pm.

Thursday 25th October - BraintreeMonday 26th November - Chelmsford

p Members enjoyed some free sampling when EssexGarden Foods came to speak in September!

Christmas LunchWhy not pop along and join othermembers for a Christmas turkeydinner? Plus, there’ll be games, raffleprizes and crackers of course! Price TBC.Starts 11.30am. Call 0800 25 40404 toreserve a space.

DEC

3rd

CHELMSFORD

DEC6th

Want to get in the festive spirit but don’tfancy getting the train into London? Join uson our members’ day trip to WinterWonderland in Hyde Park on Friday 7thDecember. Pop into one of our Traveldepartments to book, but hurry, spaces arelimited! £18 pp for members.

Days Out! DEC

7th

GreatYarmouth

A coach-load ofour members enjoyed a daytrip to the seaside in August,and between sun-bathingand shopping managed

to raise money forAlzheimer’s Society!

8 Freephone 0800 254 0404

Travel NewsLucky Coopervisited GreatYarmouth withmemberSuzanne Curry…

A lovely city to walk around, Berlin has lotsto see and do. Whether you like shopping(go to Alexander Platz) or a bit more culture(visit Museum Island), there is somethingfor everyone. The city itself has a vastamount of history, including WW2 and theCold War, yet it is modern too and easy toget around, with train and tram travelextremely cheap.

Don’t miss:• Fernsehturm (Berlin tv tower – amazing views over the city)• Berlin Wall Memorial• Topography of Terror• Checkpoint Charlie (used to separate East & West Berlin) • Berlin Zoo & Aquarium (see a polar bear and panda!)• Brandenburg Gate• Reichstag building• Create your own chocolate bar at Ritter Sport chocolate factory

BerlinChristmasMarketBy Chelmsford-based memberCatherine Leather

There are still so many places Cooperwants to go in the world. Have you gota trip coming up? Cooper would love tojoin you! Get in touch if you’ve gotroom for a little one.

I would recommend visiting in earlyDecember to experience theirwonderful Christmas markets – they’llreally get you into the Christmas spirit!There are a number around the city,offering a selection of German gifts,Bratwurst sausages, gingerbread,pretzels and lots more. I woulddefinitely go back!

Prices from £200 per person,based on 2 sharing. Room only,3 nights, 3* in December.

• Our travel bookings are up 6.6% ‘year on year’

Interim Results

Where’s Cooper..?

travel.chelmsfordstar.coop

before gettingcaught up in therefurbishment ofour Duke Streetfood store…

Then he was whisked off to France andItaly by Chelmsford member VivienBarnard, where he enjoyed...

Check outour newwebsite

Catherine

the ItalianRiviera...

shoppingin Nice...

a quick flutter inMonte Carlo...

and evengate-crasheda Frenchwedding!

Funeral News


Check out our website:funerals.chelmsfordstar.coop

Where we are:-Braintree 01376 551951Braintree (George Yard) 01376 528408Broomfield 01245 353978Danbury 01245 221444Great Baddow 01245 268993Great Dunmow 01371 875542Ingatestone 01277 350988Writtle 01245 422622email: [email protected]

If you’re quick, you can catch our Funerals team atthe High Chelmer Shopping Centre between15th – 19th October. They’ll be able to advise onfuneral plans, at-need services, point you in theright direction for our free bereavement groupsand 1-2-1 counselling service, or just todiscuss your questions.

Funeral Directors

A GrandDonationMassive congratulations to our FuneralDirector, Annemarie. She raised over anincredible £1000 for Alzheimer’s Society bycutting off her long hair. The discardedponytail then made its way to the LittlePrincess Trust, where it was used to makereal-hair wigs for children who have losttheir own through illness. Well doneAnnemarie! If you’d like to considerdonating your own hair, or would likefurther information on the charity, you canreach them on littleprincesses.org.uk.

Join our team for a beautiful evening ofsinging and remembrance at our annualRemembrance Carol Service on 7th December. There’ll be heart-warmingcarols, messages from both religious andnon-religious officials, and a chance to leaveyour own on a Blessed tree. The Royal BritishLegion buglers will be onsite to perform TheLast Post, and mince pies and mulled winewill follow, in what has become one of themost popular events in our calendar – which is why, this year we are holdingtwo events.

• Growth of an impressive 31.9% achieved ‘year on year’

Interim Results

OCT15th-19thCatch ThemIf You Can!

RemembranceCarol Service

BRAINTREE: The Private Chapel,Co-op Funeral Directors, Clare Road,CM7 2PA.

CHELMSFORD: Central BaptistChurch, Victoria Road South,CM1 1LN.

DEC7th

6pmstart at both

venues

Funeral Directors

Hullbridge

10 www.chelmsfordstar.coop

Community NewsOver the course of thesummer, we’ve beencleaning up Essex!

Meanwhile, CHESS, helpingChelmsford’s homeless, werepresented with £200 raised on theirCommunity Cards. Supportersrecommended using the cards tomake larger purchases, such as onfurniture and holidays, to give a realboost to the funds being raised.Is your group getting all it canfrom our Community Cardinitiative?

ExtraSupportThe girls from our Membership &Marketing team will be abseilling262ft down the ArcelorMittal Orbitin Stratford on 13th October tofundraise for our Charity of the Year,Alzheimer’s Society. So far,they’ve raised over £1,400!If you’d like to support their bravery,please consider donating tojustgiving.com/fundraising/ChelmsfordStarCoop

Forest Drive

Moulsham

Trent Road

Writtle

Refreshments and afternoon teawere donated to St Paul’s Church,near our Beehive Lane store, tohelp them celebrate their 60thanniversary in September.

Apples havebeen donated

to the horses atRemus Horse

Sanctuary

Torquay Road

Kings Road

Barnard Road

Thank you to all our wonderful colleagues,Community Champions, local organisations,schools and volunteers who have helped usat a record 11 litter picks across the county.Dozens of black sacks have been filled, andinteresting finds include a blow-up doll,a toilet seat, a guitar and £10 cash!

Havengore

Community News


GET INVOLVED!

Let’s get back to basics. Chelmsford Star isa ‘co-op society’ which means it is abusiness owned by its members - so if youhave a membership card you are one of ourbosses! We want to make sure we operatein a way which makes our bosses (you)happy, so we arrange meetings to tell youhow we are doing. Twice a year, all ourmembers are welcome at our annual (AGM)and half-yearly (interim) meetings to hearreports from management, learn futureplans and voice their own opinions.

Some members want to have moreinvolvement, and a more direct influence inhow we run things. These individuals putthemselves forward to represent othermembers by standing for election.

Those who are successful then join one ofthe following panels, and we thank them byproviding them a discount in all our stores:

Members’ CouncilThis group of members meet 4 times ayear. They’re given an overview of ouractivities and finances, and provide us withinsight into our customers’ opinions oncertain matters. It also provides a usefulentry point for those wanting to gainpractical experience behind the scenes, witha view to eventually becoming a Director.

Membership CommitteeMeeting 8 times a year, this groupfocuses on all aspects of membershipand community engagement. Ongoingtraining and development is providedwhere needed.

There’s been a lot of talk of members’meetings, ‘Interims’ and ‘having your say’ in this issue, but what is it all about?

Board Of DirectorsOur Board meet every 4 weeks todetermine our policies and strategies,and to evaluate performance. TheDirectors must also populate a numberof sub-committees – groups specificallyfocussed on reviewing areas such aspension funds or membership.

We’re always looking for newperspectives, so if you want to offeryours – or find out more – contactour secretary Ellen on 01245 216916or [email protected]

“Did you know, if you are aCo-op member like me,you can have a say in whathappens in your CO-OP?Perhaps like you, I shopped inthe Quadrant not knowingthat I could have a say in the

business. I joined the Members’ Council in May andwe meet just 4 times a year in the evening, so thereis nothing stopping you from having your say.It IS your CO-OP!”

Community Forums- Are you active in your community?- Are you involved in local projects?- Do you want to improve your neighbourhood?

If the answer to any of these is yes, andyou feel Chelmsford Star Co-op maybe able to help with expertiseor support, get in touch.We’re looking to hold a series ofCommunity Forums around ourtrading area to better understandhow we can improve our communities for our members.

Carole Beeston joined the Members’Council this year…

Not many people realise that co-opswere originally created by youngerpeople. They had been revoltingagainst big businesses, believing thatshops should use their profits tosupport their communities rather thanthe bank accounts of old businessmen. They fought to create a newway of doing things, and that becamethe blueprint for all co-ops ever since.

Staying true to these roots, we wantto support the young people of Essexwho use our stores – the full-timestudents who may be strugglingfinancially as they learn to be theleaders and entrepreneurs oftomorrow. To that end, we are triallinga new form of membership with themin mind. It is currently only available tothose studying in Writtle, but we hopeto expand the pilot-scheme soon.

For the usual £1 share payment,student members will get:• 10% reward back when using our food stores• 1% reward back when using Quadrant and Travel

In addition, they’ll receive the usualvoting rights and the opportunity tohave a say in how we’re run. StudentMembership lasts a year, and thenmust be re-applied for with proof ofstudent ID. Find out more onwww.chelmsfordstar.coop/student

Youth

12 /chelmsfordstarcoop

Extra DonationsFreshers FairStudent membership was launched at theWrittle Freshers Fair in September andproved immediately popular, studentsliking how they could save up theirrewards over the year and spend them inone big frenzy at the end of term!Congratulations to Nadia who won ahamper of goodies on the day.

Co-operators ofTomorrowWe sponsored and hosted an event atWrittle College aimed at introducingdifferent types of co-op to students. Inaddition to our own Head of Membership& Marketing, Kevin Bennett, speakers alsoincluded Social Enterprise lecturers andlocal MPs. Kevin said, “we hope that thestudents took away from this the fact thatthere is another way of doing business, orrunning a community project, and thatsetting up a co-op may be a great way toachieve their goals”.

1. Prizes for BenyonPrimary School’ssummer fete, inSouth Ockendon

2. Prizes to ForestDrive’s local Scouts

3. Refreshments tothe MelbourneChildren’s Fun Week.

4. Refreshments toEast Tilbury’sPrimary School’send of term disco

5. Lunch items forLong RidingsPrimary School

6. Cakes for ScargillSchool’s SummerFair, in Rainham

7. Raffle prizeshelped ColumbusSchool in Melbourneraise over £3000.

8. Sponsorship ofAlec Hunter FROGSrace night raised£700 which will gotowards new librarybooks for the school

9. Our Trent Roadstore ran a ‘LastDay of Term LuckyDip’ for Alzheimer’sSociety.

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NEW!

Savings for Members


£1offa £10 spend

£50 offany item of furniture, beds or carpets purchased

1000 points!

£150 offany Funeral Plan purchased

Minimum spend £500. Not in conjunction with any other offer.On new orders only.

Not in conjunction with any other offer.(Offer applicable to an existing member referring a new client to travel, £500

minimum spend, offer includes 500 club members who will receive 1000 pointswhich will be converted into dividend at the next AGM).

Part of Chelmsford Star Co-operative Society Limited

This voucher entitles our members to...Refer A Friend and receive

This voucher entitles our members to...This voucher entitles our members to...

Membership No. 633174

Voucher valid until 31st December 2018



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Only one coupon per purchase. Excludes PayPoint, mobile top-ups,postage stamps, SIM cards, fuel, cigarettes,

tobacco, lottery and baby milk formula.


Not in conjunction with any other offer.

Funeral Directors

Introduce a new client to co-op travel andyou’ll BOTH receive 1000 points.

14 @CStarCoop

Address list

Chelmsford Star Co-operative Society Limited220 Moulsham Street, Chelmsford, Essex.Registered Number: 973R, Essex.email: [email protected]

‘quadrant’ department stores:220 Moulsham Street, Chelmsford,Essex CM2 0LS | 01245 490101

George Yard, 9/15 Rayne Road, Braintree,Essex CM7 2QA | 01376 321303

The co-operative food stores:40 Duke Street, Chelmsford, Essex CM1 1JA01245 345490

164-170 Meadgate Avenue, Great Baddow,Chelmsford, Essex CM2 7LJ | 01245 354759

• 372-376 Baddow Road, Chelmsford,Essex CM2 9RA | 01245 493900

83 Barnard Road, Galleywood, Chelmsford,Essex CM2 8RS | 01245 474591

Beehive Lane, Westbourne Grove, Chelmsford,Essex CM2 9RP | 01245 357761

156 Gloucester Avenue, Moulsham Lodge,Chelmsford, Essex CM2 9LG | 01245 258089

15 Havengore, Springfield, Chelmsford,Essex CM1 6JP | 01245 262923

14 -15 Torquay Road, Springfield, Chelmsford,Essex CM1 6NF | 01245 347868

108 Kings Road, Chelmsford, Essex CM1 2BB01245 353630

47-49 Main Road, Broomfield, Chelmsford,Essex CM1 7BU | 01245 440316

Trent Road, Chelmsford, Essex CM1 2LQ01245 258585

26 Melbourne Parade, Chelmsford,Essex CM1 2DW | 01245 347774

• 17 Bridge Street, Writtle, Chelmsford,Essex CM1 3EY | 01245 421148

78-82 Forest Drive, Chelmsford,Essex CM1 2TS | 01245 258855

3-5 Spreadeagle Place, Ingatestone,Essex CM4 9EA | 01277 353124

• 1 Fingrith Hall Road, Blackmore, Ingatestone,Essex CM4 0RU | 01277 822231

• 62-64 Woodland Avenue, Hutton, Brentwood,Essex CM13 1HH | 01277 228042

• 16 Main Road, Danbury, Essex CM3 4NQ01245 227733

42 Challis Lane, Braintree, Essex CM7 1AN01376 321615

• 35/39 Masefield Road, Braintree,Essex CM7 1AA | 01376 348083

62 Church Street, Bocking, Braintree,Essex CM7 5JY | 01376 326516

174-176 Cressing Road, Braintree,Essex CM7 3PL | 01376 320952

203- 205 Mountbatten Road, Braintree,Essex CM7 9UL | 01376 334479

1 Panners Parade, Priory Lane, Great Notley,Braintree, Essex CM77 7AE | 01376 334644

115-117 Ferry Road, Hullbridge,Essex SS5 6ET | 01702 232388

216 Main Road, Hawkwell, Hockley,Essex SS5 4EG | 01702 204939

7- 8 St. Peter’s Terrace, Wickford,Essex SS12 0AP | 01268 768833

157-159 Nevendon Road, Wickford,Essex SS12 0NY | 01268 766999

85-87 West Road, Shoeburyness,Essex SS3 9DT | 01702 290679

159 Church Road, Thundersley,Benfleet, Essex SS7 4EN | 01268 753908

173-175 Long Road, Canvey Island,Essex SS8 0JD | 01268 693004

12 Pauls Court, Meppel Avenue, Canvey Island,Essex SS8 9RZ | 01268 690092

12 Stanford Place, Princess Margaret Road,East Tilbury, Essex RM18 8YP01375 857786

14-16 Calcutta Road, Tilbury,Essex RM18 7QU | 01375 843401

3-4 Canterbury Parade, South Road,South Ockendon, Essex RM15 6NH01708 852488

105 -105C Mungo Park Road, Rainham,Essex RM13 7PP | 01708 520984

The Sorrells, Stanford-Le-Hope,Essex SS17 7DZ | 01375 642129

1663 London Road, Leigh-on-Sea,Essex SS9 2SH | 01702 716362

265-267 Winmill Road, Wood Lane,Dagenham, Essex RM8 3NH020 8517 1036

109 Snakes Lane West, Woodford,Woodford Green, Essex IG8 0DY020 8504 0594

2-6 Portsea Road, Tilbury, Essex RM18 8AX01375 844738

Off licence:210 Main Road, Hawkwell, Hockley,Essex SS5 4EG | 01702 207577

Funeral Services:4 George Yard (Unit 9), BraintreeEssex CM7 1RB | 01376 528408

78 Broomfield Road, Chelmsford,Essex CM1 1SS | 01245 353978

348 Baddow Road, Chelmsford,Essex CM2 9RA | 01245 268993(corner of Beehive Lane)

60 The Green, Writtle, Chelmsford,Essex CM1 3DU | 01245 422622

57A Main Road, Danbury, EssexCM3 4NG | 01245 221444

6 Clare Road, Braintree, EssexCM7 2PA | 01376 551951

47 High Street, Ingatestone, EssexCM4 9DU | 01277 350988

10 Jutland House, White Hart Way,Great Dunmow, Essex CM6 1WX01371 875542

The co-operative travel branches:‘quadrant’, 220 Moulsham Street,Chelmsford, Essex CM2 0LS | 01245 490290

‘quadrant’, George Yard, 9/15 Rayne Road,Braintree, Essex CM7 2QA | 01376 551444

Customer Service facilities:‘quadrant’, 220 Moulsham Street,Chelmsford, Essex CM2 0LS01245 490101

‘quadrant’, George Yard, 9/15 Rayne Road,Braintree, Essex CM7 2QA01376 321303

• Petrol Filling Station • Post Office Facilities


Members’ questions!

QuestionQ. I keep seeing various Co-opClean Up’s being advertised onyour Facebook page. How do Iget involved with one near me?Answer I’m afraid all the CleanUps have finished for the year, butwe’ll be doing more next summer.You can simply turn up at theparticular store on the date andtime stated on the advert, and wewill provide all the equipment thatyou will need to take part.

Most frequently asked questions...


QuestionQ. I am interested in becoming aChelmsford Star Co-op member.How do I do that?

Answer There are two ways to applyto be a member, both cost £1. You cancomplete one of our yellow form instoreand give it to a colleague at the till, oryou can join online:chelmsfordstar.coop/join

QuestionQ. I was trying to register my

card online and it was telling me

my card was invalid. How do I

check my points?

Answer It sounds as if you are

trying to log onto the Co-op Group

website. We do not currently have

the facility to allow our Chelmsford

Star members to check their points

online. However our tills do print out

a statement every time your card is

swiped, at the bottom of the receipt.

You can also call the Membership

Hotline (0800 2540404) to have

an update.

Got a question? Call us for free on

0800 2540404

QuestionQ. When do we get thedividend? Will I receivevouchers in the post?Answer Our dividend wasdistributed following the AGM inMay, so everyone who qualified fordividend will have received italready. The dividend is loadedonto your membership card and isready to use. To check yourbalance, check a receipt next timeyou’re in store.

Question

Q. My son is at college in

Braintree. I understand there is a

new Student Membership card he

can earn money on?

Answer Not yet, but hopefully soon!

We are currently trialling a

membership scheme with students

in Writtle. For more info, see page 12.

QuestionQ. Am I able to use mymembership card in your Traveldepartment?Answer Yes, you can, although youdo not get points on foreigncurrency. You’ll still get entered inour Member of the Month prizedraw, and larger spends meanlarger point rewards too.

Question

Q. I am a Chelmsford Star

member but I sometimes use

Co-op Group stores. Am I able to

use my card in their stores?

Answer Yes. However it takes a bit

longer for your points to appear on

your card.

Question

Q. I have misplaced my card,

how do I go about getting

another one?

Answer Just call our Membership

Hotline on 0800 2540404 and one

of the membership team will be

happy to help you.

QuestionQ. At the AGM, I remembervoting for people to be on yourBoard and help make decisionsin running the Society. How do Iget involved in this?

Answer If you’d like more

information relating to standing to

become an elected member, you

can find more information on page

11. For specific questions, contact

our Secretary [email protected] or

01245 216916.

chelmsfordstar.coop

REMEMBER,REMEMBER!

It’s that time of year that kids love (and petshate), but just how many grown-ups willremember the Firework Code this Bonfire Night?

1. Only adults should light and hold fireworks

2. Stand well back when watching fireworks and bonfires

3. Never approach a firework that hasn’t gone off or is used

4. Keep a bucket of water handy

5. Enjoy sparklers safely by wearing gloves and holding them at arms length

6. When a sparkler goes out put it straight into water

7. Never point a firework or sparkler at someone

8. Only light one firework at a time, and hold one sparkler at a time

9. Keep your pets safely indoors

10. Have a great time with your family!

BE SAFENOT SORRYALWAYSFOLLOWTHE FIREWORK

CODE

the cleaning up essex edition - chelmsford star · membership card! congratulations to the members...

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