The challenges globalinsurers face in 2017.

Find out more: globalservices.bt.com/uk/en/point-of-view/insurance-digital-network

As the world becomes increasingly digital, insurers face pressure to respond fasterto changing market and consumer demands. Companies need to be able to react to competitor activity and develop new products within weeks, while at the same time providing customers with a fast, personalised service. Ovum’s recent survey reveals the challenges insurance companies expect to face in 2017.

In order to successfully meet all of these challenges, insurers need a digitalnetwork that provides a continuous, agile delivery model, where services areimproved regularly.

Take a look at our white paper to find out how a digital future is the best way for insurance companies to meet these challenges in 2017.

of insurersare concernedabout increasingoperational efficiency.

61%

of companiesin the insuranceindustry areseeking ways to increaserevenue growth.

48%

of insurancecompanies citemeeting regulatorydemands asa priority.

35%

Reducing operatingexpenditure is a

pressing issue for

57%of insurancecompanies.

A key focus for

of insurers is

improving thecustomer

experience.

Regulations

£

41%‘knowledgeable

and helpful’