the business case for p4p

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The Business Case The Business Case for P4P for P4P Douglas Allen MD., MMM. Douglas Allen MD., MMM. Chief Medical Officer Chief Medical Officer Greater Newport Physicians IPA Greater Newport Physicians IPA

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The Business Case for P4P. Douglas Allen MD., MMM. Chief Medical Officer Greater Newport Physicians IPA. What P4P Incentivises. Changes Directly Inventivised. Information systems to house clinical data Disease Registry Creation - PowerPoint PPT Presentation

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Page 1: The Business Case for P4P

The Business Case for The Business Case for P4PP4P

Douglas Allen MD., MMM.Douglas Allen MD., MMM.Chief Medical OfficerChief Medical Officer

Greater Newport Physicians IPAGreater Newport Physicians IPA

Page 2: The Business Case for P4P

What P4P IncentivisesWhat P4P Incentivises

Page 3: The Business Case for P4P

Changes Directly Changes Directly InventivisedInventivised

Information systems to house clinical Information systems to house clinical datadata

Disease Registry CreationDisease Registry CreationClinical Quality Reports and Physician Clinical Quality Reports and Physician

reminders (retrospective)reminders (retrospective)Point of Care Physician RemindersPoint of Care Physician Reminders Improved Access, Physician Improved Access, Physician

Communication and Specialty CareCommunication and Specialty Care

Page 4: The Business Case for P4P

Changes Indirectly InventivisedChanges Indirectly Inventivised

Alternative uses of a Data Alternative uses of a Data Warehouse: Understanding Cost Warehouse: Understanding Cost TrendsTrends

Using Data to Reach out to Members. Using Data to Reach out to Members. Education and/or Marketing Education and/or Marketing

EMR Development – Most Effective EMR Development – Most Effective Strategy to Decrease Errors and Strategy to Decrease Errors and Improve Efficiency/EffectivenessImprove Efficiency/Effectiveness

Page 5: The Business Case for P4P

Changes Indirectly InventivisedChanges Indirectly Inventivised

Innovative Patient Engagement Innovative Patient Engagement Strategies, to Further Improve Strategies, to Further Improve Disease Control. Disease Control.

Innovative Scheduling Strategies. Innovative Scheduling Strategies. Possibly Doing Away with Scheduling Possibly Doing Away with Scheduling Altogether.Altogether.

Innovative Patient Communication Innovative Patient Communication Strategies. Online Consults, Email Strategies. Online Consults, Email etc.etc.

Page 6: The Business Case for P4P

The Ideal StateThe Ideal State Patient Centered Health Care. Patient Patient Centered Health Care. Patient

Efficiently Interacts with all Members of Efficiently Interacts with all Members of the Health Care Team. Contextually the Health Care Team. Contextually Sensitive Educational Tools, Sent to the Sensitive Educational Tools, Sent to the Patient Through Medium of Their Choosing.Patient Through Medium of Their Choosing.

Information Available at the Physician’s Information Available at the Physician’s Fingertips, Including Insurance Guidelines, Fingertips, Including Insurance Guidelines, Guidelines for DM, Preventive Care and Guidelines for DM, Preventive Care and New Technologies.New Technologies.

Full Relational Database at Group Level, to Full Relational Database at Group Level, to used for both QI and Cost Control.used for both QI and Cost Control.

Page 7: The Business Case for P4P

Ideal State (Cont.)Ideal State (Cont.) Point of care support for Physicians, Point of care support for Physicians,

Including Drug-drug Interactions, Including Drug-drug Interactions, Medication Compliance, Labs etc..Medication Compliance, Labs etc..

Physician Offices have Re-designed Work Physician Offices have Re-designed Work Flow to Flex to Individual patient Needs, Flow to Flex to Individual patient Needs, Including use of Educational Aids, Planned Including use of Educational Aids, Planned Visit Tools, Group Visits etc.Visit Tools, Group Visits etc.

Health Care Providers have Access to Health Care Providers have Access to Health Related Patient Activity Regardless Health Related Patient Activity Regardless of Location Within the Community.of Location Within the Community.

Page 8: The Business Case for P4P

Progress Toward the IdealProgress Toward the Ideal Relay Health, Individual Medical Group (e.g. Relay Health, Individual Medical Group (e.g.

Bristol Park) and other Strategies to Improve Bristol Park) and other Strategies to Improve Patient Communication. Patient Communication.

Numerous Vendor Strategies to Improve Numerous Vendor Strategies to Improve Physician Point of Care Support. Quest, Access Physician Point of Care Support. Quest, Access Express, Physicians Web Link, Physician Express, Physicians Web Link, Physician Associates etc.Associates etc.

Numerous Groups Building Clinical Data Numerous Groups Building Clinical Data Warehouses or Relying on Vendors to Jumpstart Warehouses or Relying on Vendors to Jumpstart Their Efforts.Their Efforts.

BCCP Experiments, Demonstrating Applicability BCCP Experiments, Demonstrating Applicability and Effectiveness of Office Re-design in the and Effectiveness of Office Re-design in the California Market Place.California Market Place.

Page 9: The Business Case for P4P

Progress (cont.)Progress (cont.) RHIO Concept put forth by David Brailer. RHIO Concept put forth by David Brailer.

Would Allow All Health Care Providers to Would Allow All Health Care Providers to Know about Health Related Activity for Know about Health Related Activity for Every Patient Regardless of Location.Every Patient Regardless of Location.

Wave of Advanced Access Pilots with and Wave of Advanced Access Pilots with and without Health Plan Supportwithout Health Plan Support

Groups using their own Data Warehouses Groups using their own Data Warehouses for Utilization Management, but Lack for Utilization Management, but Lack BenchmarkingBenchmarking

Clinical Data Repository by CAPG. A Clinical Data Repository by CAPG. A Benchmarking Solution.Benchmarking Solution.

Page 10: The Business Case for P4P

Reminder of last year’s Pay-Reminder of last year’s Pay-out by health planout by health plan

Plan 1 $0.25Plan 1 $0.25

Plan 2 $0.78Plan 2 $0.78

Plan 3 $0.94Plan 3 $0.94

Plan 4 $1.30Plan 4 $1.30

Plan 5 $1.38Plan 5 $1.38

Plan 6 $1.89Plan 6 $1.89

Page 11: The Business Case for P4P

Investment Cost LadderInvestment Cost Ladder

Dz Registry Through Vendor

Patient Negative lists

Patient Reminders

Internal Data Warehouse

Dr Financial Incentives

Real Time Decision Support

Dz Specific Case Management

Electronic Medical Record (Practitioner)

$

$$

$$$

$$$$Electronic Medical Record (Group)

Page 12: The Business Case for P4P

GNP I.S. STRATEGYGNP I.S. STRATEGY

Challenge : to Weave Together Many Challenge : to Weave Together Many Applications and Solutions into a Applications and Solutions into a Single, Coherent, Overarching Single, Coherent, Overarching StrategyStrategy

Page 13: The Business Case for P4P

PHYSICIAN

Internet

Internet

Page 14: The Business Case for P4P

- Online Rx Requests- Online Prescribing

- E-Visits- E- Health Record

- Office Visit Requests

Relay Health

PHYSICIAN

Internet

Internet

PATIENT

Page 15: The Business Case for P4P

- Online Rx Requests- Online Prescribing

- E-Visits- E- Health Record

- Office Visit Requests

- Generic Rx Pad Ordering

Relay Health

PHYSICIAN

Internet

Internet

SCRIPT IQ

PATIENT

Page 16: The Business Case for P4P

- Online Rx Requests- Online Prescribing

- E-Visits- E- Health Record

- Office Visit Requests

- Generic Rx Pad Ordering

Relay Health

Access Express

PHYSICIAN

Internet

Internet

UM DEPARTMENT- Authorization Submission- Authorization Status

GNP

SCRIPT IQ

PATIENT

Page 17: The Business Case for P4P

- Online Rx Requests- Online Prescribing

- E-Visits- E- Health Record

- Office Visit Requests

- Generic Rx Pad Ordering

Relay Health

Access Express

Access Express

PHYSICIAN

Internet

Internet

UM DEPARTMENT- Authorization Submission- Authorization Status

ELIGIBILITY- Eligibility Checking- Request to verify when not in system

GNP

SCRIPT IQ

PATIENT

Page 18: The Business Case for P4P

- Online Rx Requests- Online Prescribing

- E-Visits- E- Health Record

- Office Visit Requests

- Generic Rx Pad Ordering

Relay Health

Access Express

Access Express

Access ExpressPHYSICIAN

Internet

Internet

UM DEPARTMENT- Authorization Submission- Authorization Status

ELIGIBILITY- Eligibility Checking- Request to verify when not in system

QUALITY IMPROVEMENT-HEDIS Patient Negatives

GNP

SCRIPT IQ

PATIENT

Page 19: The Business Case for P4P

- Online Rx Requests- Online Prescribing

- E-Visits- E- Health Record

- Office Visit Requests

- Generic Rx Pad Ordering

Relay Health

Access Express

Access Express

Access Express

Web Pubilication

PHYSICIAN

Internet

Internet

UM DEPARTMENT- Authorization Submission- Authorization Status

ELIGIBILITY- Eligibility Checking- Request to verify when not in system

QUALITY IMPROVEMENT-HEDIS Patient Negatives

QUALITY IMPROVEMENT-HEDIS Performance Reports

GNP

SCRIPT IQ

PATIENT

Page 20: The Business Case for P4P

- Online Rx Requests- Online Prescribing

- E-Visits- E- Health Record

- Office Visit Requests

- Generic Rx Pad Ordering

Relay Health

Access Express

Access Express

Access Express

Web Pubilication

MCNetCLAIMS

- Claims Submission- Claims Status

PHYSICIAN

Internet

Internet

UM DEPARTMENT- Authorization Submission- Authorization Status

ELIGIBILITY- Eligibility Checking- Request to verify when not in system

QUALITY IMPROVEMENT-HEDIS Patient Negatives

QUALITY IMPROVEMENT-HEDIS Performance Reports

GNP

SCRIPT IQ

PATIENT

Page 21: The Business Case for P4P

- Online Rx Requests- Online Prescribing

- E-Visits- E- Health Record

- Office VisitRequests

- Generic Rx PadOrdering

Relay Health

Access Express

Access Express

Access Express

Web Pubilication

MCNetCLAIMS

- ClaimsSubmission- Claims Status

Physician Unilab Lab Results

Patient Physician Lab Ordering

PHYSICIAN

Internet

Internet

UM DEPARTMENT- AuthorizationSubmission- Authorization Status

ELIGIBILITY- Eligibility Checking- Request to verifywhen not in system

QUALITYIMPROVEMENT

-HEDIS Patient Negatives

QUALITY IMPROVEMENT-HEDIS PerformanceReports

GNP

SCRIPT IQ

PATIENT

UNILAB

Page 22: The Business Case for P4P

Future StrategiesFuture Strategies

Online EMROnline EMRConnectivity with a RHIOConnectivity with a RHIOAdvanced AccessAdvanced Access