the biometric airport journey - · pdf filethe biometric airport journey ... strong automation...

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Fly to Gate The Biometric Airport Journey Fly to Gate offers complete flexibility to meet individual airline, airport, and country requirements, and the potential to make virtually all processes automated. By putting the passenger in control of their airport experience, Gemalto and IER’s joint approach reduces queueing, as well as the stress and strain associated with air travel. Airports and airlines also benefit from the enhanced customer experience as travelers can enjoy more free time in leisure and retail facilities.

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Page 1: The Biometric Airport Journey - · PDF fileThe Biometric Airport Journey ... Strong Automation and Self-Service Products ... Tablet (Online check-in) Full passport scanner (Kiosk)

Fly to Gate The Biometric Airport Journey

Fly to Gate offers complete flexibility to meet individual airline, airport, and country requirements, and the potential to make virtually all processes automated. By putting the passenger in control of their airport experience, Gemalto and IER’s joint approach reduces queueing, as well as the stress and strain associated with air travel. Airports and airlines also benefit from the enhanced customer experience as travelers can enjoy more free time in leisure and retail facilities.

Page 2: The Biometric Airport Journey - · PDF fileThe Biometric Airport Journey ... Strong Automation and Self-Service Products ... Tablet (Online check-in) Full passport scanner (Kiosk)

Fly to Gate Solution

Mobilecheck-in

Biometric enabled self-service to speed up & streamline traveler processes

Airportcheck-in Bag drop Border control

Access to security or

to plane

A smooth & efficient passenger process with self-service from check-in to boarding

A seamless traveler flow with a unique ID token

Creation of a temporary ID Token

Usage of the ID Token temporarily stored. Deleted after boarding

Check-inSecure

ID Token creation

Bag Drop

OPTIONAL OPTIONAL OPTIONAL

SECURE ID TOKEN USAGE

Security Immigration Boarding

Self Check-in at home

(PC/mobile)

Boarding Pass Issuance/ Verification

Document Authentication

Biometric Verification

Unattended Check-in at

the kiosk

1

2

3

International Flights

National Flights

Straight to Boarding

SECURE ID TOKEN USAGE

IMMIGRATION CONTROL

SECURE ID TOKEN USAGE

Page 3: The Biometric Airport Journey - · PDF fileThe Biometric Airport Journey ... Strong Automation and Self-Service Products ... Tablet (Online check-in) Full passport scanner (Kiosk)

Technology enablers for Fly to Gate

Document Authentication

Based on underlying document and equipment there are different types of verification:

Strong Automation and Self-Service Products> Boarding Pass name matching against passport> Validation with Passenger Boarding System

Automated Document Authentication > Graphical verification: Security features under white, UV, IR lights> Electronic verification: chip based authentication mechanisms

Biometric Verification for Passenger Authentication> Live Biometric Capture & Quality Assurance> Multimodal biometric support: Face/Fingerprints/ Iris

1:1 comparison (e.g. against travel document)

1:n comparison (e.g. against watch lists)

Strongest Document Template Database with

1700+ documents.Passport ww coverage 95%

Expertise in airline & airport systems

integration

DV Level 1ID Verification from

Visible Light

DV Level 1-eIf Underlying document verified is contactless

(NFC)

DV Level 2Electronic and non-electronic

document verified using specialized full page scanners

Smartphone, Tablet, Web

(Online check-in)NFC Smartphone, NFC Tablet (Online check-in)

Full passport scanner(Kiosk)

Page 4: The Biometric Airport Journey - · PDF fileThe Biometric Airport Journey ... Strong Automation and Self-Service Products ... Tablet (Online check-in) Full passport scanner (Kiosk)

Document Authentication level 1

> Scan of one (Passport) or two page documents (for IDs, RPs, DLs)> Automatic Identification of document (country, type, version)> MRZ extraction, format and validity> ICAO Format Validation of VIZ fields> OCR of the Visual Inspection zone> Consistency / Integrity of the MRZ vs VIZ > Extraction of all ID extracted data and photo for delivery to customer along the document verification assessment

> Data Page Photo Replacement(*)> Verification of visual security features and patterns over white-ambient light(*)

(*) Data photo replacement verifications and visual security verification are dependent on the image quality and the underlying security measures of the document.

Multi-function /A4 Flatbed scanner

Smartphone / Tablet

Webcam*

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Where self-service experience and biometric authentication meet.For airports and airlines, the opportunities created by strong growth in passenger numbers go hand in hand with the challenges of more stringent border and security checks. The partnership between IER and Gemalto completes the circle, utilizing world-class automation techniques to improve customer satisfaction, implement consistent identity and document verification procedures, and maximize commercial revenues.