the "asap" journey

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The “ASAP” Journey Tathagat Varma Yahoo! India R&D

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My talk at Scrum India meetup on 3-Mar-2012 at SAP Labs, Bangalore on our journey of enterprise-wide Agile adoption. "ASAP" stands for Agile and Scrum Adoption Program, and also signifies that the change program also needs to show level of urgency commensurate to what is being sought in product development.

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Page 1: The "ASAP" Journey

The “ASAP” Journey

Tathagat VarmaYahoo! India R&D

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Who Are We?Yahoo! is the premier digital media company.

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Vision: To deliver your world, your way.

Vision: To deliver your world, your way.

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Mission: Create deeply personal digital experiences

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Our Context Consumer Internet space

Critical success factors Innovation Speed UX

Agility is more about results than beliefs, labels or rituals

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the “ASAP” journey

Establish Credibility

Common Program

Scaling Up

Self-Sustaining

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Establish Credibility Learn from history…but don’t be enslaved to it

Identify passionate practitioners…and let their voice matter

Learn the “real world” first…don’t simply forcefit process to it

Don’t preach from the top…demonstrate proofpoints

Validate ideas externally…but don’t hardsell them internally

Don’t try to boil the ocean…rather, establish beachheads

Socialize with key stakeholders…multiple times

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Common Program Top-down mandate doesn’t work – let teams figure own process

Acknowledge the “Change Iceberg” – 10% Visible (Process, Rituals, Artifacts, etc.) 90% Invisible (Feelings, Concerns, Issues, Anxieties, etc.)

No prescriptions. At best, give guidance and offer to facilitate

“ASAP” = Agile and Scrum Adoption Program, started mid-2011 Center-wide program to coordinate agile adoption Solve common problems like training, dashboard, reporting,… Create internal community of practitioners and experts Maintain focus, speed, direction and alignment

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Scaling Up Don’t worry about ‘charter’ – earn it based on results

Process change is just a small part of the change – maintain a focus on intangibles that lead to holistic mindset change – Training – general, specialized, key stakeholders Leadership development – collaboration, servant leadership Org structure – roles, responsibilities, performance, rewards Tools

“Name and Shame” is short-term shallow tactic – better celebrate solid success stories

Remember – the goal still is better software, not 100% adoption!

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Self-Sustaining We are just entering this phase, so still experimenting

First principles Establish measures of success – tie-up efforts to “end-results” Showcase results that highlight success Reward and recognize individuals and teams for end-results Celebrate newer ways of accomplishing better results

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Metrics Strategy

“Readiness”

“Adoption”

“Efficiency”

“Effectiveness”

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Lastly… Any change can be

accomplished if we acknowledge people are “superheroes” in their own right

Our role is to facilitate change and enable collaboration

Even the smallest of results speak louder than noblest of intents

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tathagathead, strategic programs and biz ops

[email protected]

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