the art of engagement data: tell a story your boss wants to read
DESCRIPTION
THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ. Michelle Spitzer – Dynamic Communities Lauren Wolfe – Higher Logic Lila Elliot – Higher Logic. WELCOME. Session Road Map. Infographic Engagement Game How Dynamic Communities uses Infographics - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/1.jpg)
THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR
BOSS WANTS TO READ
Michelle Spitzer – Dynamic CommunitiesLauren Wolfe – Higher Logic
Lila Elliot – Higher Logic
![Page 2: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/2.jpg)
2
WELCOME
![Page 3: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/3.jpg)
3
Session Road Map• Infographic Engagement Game• How Dynamic Communities uses Infographics • Infographics Examples and Ideas• Create and Share Your Own Infographics
![Page 4: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/4.jpg)
4
The Infographic Engagement Game• Help us build an infographic during this session! • Owl = questions• Leaf = takeaway
Sharpies & double-sided tape are up front
![Page 5: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/5.jpg)
5
How Dynamic Communities Uses
InfographicsMichelle Spitzer
![Page 6: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/6.jpg)
6
• Manage the User Groups for Microsoft Dynamics® AX (AXUG®), Dynamics CRM (CRMUG®), Dynamics GP (GPUG®), and Dynamics NAV (NAVUG™)
• 30 remote staff• 25 full-time; 5 part-time
About Dynamic Communities
![Page 7: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/7.jpg)
11,850Member Companies
21%Growth in
Membership
214AcademyClasses
540Webinars
116Regional Chapters
8,550CollaborateDiscussions
40,000Individual Members
24Global Branches
32%
Growth inSummit Attendance
77Special
Interest Groups
![Page 8: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/8.jpg)
8
• One community per UG• “XXUG Collaborate”• Launches
• CRMUG – Oct 2012• AXUG & GPUG – March 2013• NAVUG – June 2013
Our Connected Communities
![Page 9: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/9.jpg)
Tracking Our Communities’ Success
Adoption Engagement
Are members logging in?
Are they participating?
![Page 10: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/10.jpg)
10
Tracking Our Communities’ Success
![Page 11: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/11.jpg)
11
• Determine your success metrics• Share with everyone
• Email• PowerPoint• Infographics
Share Information
Take Action
• Nurture your community• Get others on your staff engaged• Measure and monitor – what
activities have an impact?
![Page 12: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/12.jpg)
![Page 13: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/13.jpg)
13
![Page 14: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/14.jpg)
18
MillionMembers
Discussion Posts Emails Per MonthCommunities
Pages Per Day
Library Entries
1 MILLION
111,05367%
25%2013 Microsites5,908
21%
23% 36% 52%
2,500,000
30 million
355,000
![Page 15: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/15.jpg)
385 Collaborate Discussions
1 ElevatingKeynote Speaker
Over 18,000 Cups of Coffee Ordered
718 Academy
Onsite Participants 763 Engaging Sessions
Summit & Forum by the Numbers
Manufacturing
434 Awesome Speakers
75,000 Square-foot Expo Hall
179 Valuable Sponsors
Top 5 Industries
of Attendees
Services
Wholesale/ Distribution
HealthCare
Non-Profit
1 = 61%2 = 18%3 = 9%4 = 5%5+ = 7%
3,022 Registrants
20,000+ PPT Slides Loaded on Collaborate
How Many UG Summits Have You Attended?
![Page 17: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/17.jpg)
Infographics Examples & IdeasLauren Wolfe
![Page 18: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/18.jpg)
18
![Page 19: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/19.jpg)
19
![Page 20: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/20.jpg)
20
![Page 21: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/21.jpg)
![Page 22: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/22.jpg)
22
Piktochart Tips • Why infographics? http://piktochart.com/tour/whyinfographics • Download the eBook - http://piktochart.com/resources/e-book• Read the FAQ page - http://piktochart.com/support/faq-v3• Be inspired by examples - http://piktochart.com/gallery/showcase • Search the Forum - https://piktochart.zendesk.com/forums
Share information in a new way – and remember to enjoy the creative process!
![Page 24: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/24.jpg)
Create & Share Your Own Infographics
Lila Elliott
![Page 25: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/25.jpg)
25
Major to Career Pathways for Oberlin BA Recipients 1970-2009
• Ross Peacock, Assistant VP, Institutional Research and Planning, Oberlin Office of Institutional Research
• Infographic created using Circos http://circos.ca which was designed for genomic research
• Link to interactive inforgraphic
![Page 26: THE ART OF ENGAGEMENT DATA: TELL A STORY YOUR BOSS WANTS TO READ](https://reader036.vdocuments.mx/reader036/viewer/2022062520/568163bb550346895dd4d2b0/html5/thumbnails/26.jpg)
26
Hands on Time!• Gather three data points• Create an account on Piktochart• Select a template and start designing• Use your Owls and Leaves to post questions• Don’t worry about finishing everything, this session is a starting point• Reference the attached Infographic Exercise Guide for where and how
to gather the data used in the HUG infographic• We will stop and share examples – upload them to the
2013 HUG Super Forum Resource Library