the 5 essential ingredients to prepare your workforce for consumer directed care
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With a population that is experiencing faster ageing than we’ve seen before, Australia can anticipate for a foreseeable and unrelenting demand for healthcare and support services, just like the US and UK did a few years ago. Asked today, many Aussies will tell you they would prefer home based care for their ageing parents and relatives for a variety of reasons. Home and community-based settings being perceived to more cost effective as compared to institutional care. However, it still remains to be seen if your workforce is prepared to meet the demand in coming years with the rising complexities surround consumer directed care. Here we suggest five ways to prepare your workforce Implement a steady work program- Consumer directed care is characteristic of fluctuating work week experiences, and we are sure you don’t want to loose members of your workforce in the process. Have you thought of what to do with your members when the individual they are supporting is admitted in hospitals or even passes away? We suggest having a steady work program in place whereby you can ask the affected members to take up different tasks to compensate for the wage week that would otherwise be lost. Adopt peer mentor training programs- The strenuous nature of direct care coupled with social isolation associated with home-based care can have a toll on your workforce. To be safe, organise initiatives whereby direct care workers trained as peer mentors can offer support to new workers by sharing experiences, knowledge and skills; thus helping the new workers discover the rewards of providing quality direct care. Promote a coaching supervision training program- Have you ever considered collaboration supervision among your workforce? Perhaps it is time you tried it out; just have your facility managers collaborate with licensed nurses and other supervisors to provide support to direct care staff, whilst holding them accountable as a way of building positive relationships towards quality service delivery. Improve the readiness of direct care workers- In doing this you just need to develop mutual understanding among your workforce, and develop on their core-competencies. You can do this by incorporating training programs for your workforce pertaining effective care techniques such as lifting and transferring of patients. Incorporate and train the workforce on technology use- As you venture into directed care, you can’t afford to ignore technology. There is every need to take your workforce on board as well, to enable then use technology in communication. This can include additional technological skills such as smart phone use to facilitate connectivity between users. What other ways are you preparing your workforce for Consumer Directed Care? Share your comments below You might also like to read another of our posts : What will Consumer Directed Care look like in 10 years time?TRANSCRIPT
Read more articles on http://blog.criterionconferences.com/
The 5 essential ingredients to prepare your workforce for
consumer directed care
Read more articles on http://blog.criterionconferences.com/
With a population that is experiencing faster ageing than we’ve seen before, Australia can anticipate for a foreseeable and unrelenting demand for healthcare and support services, just like the US and UK did a few years ago.
Asked today, many Aussies will tell you they would prefer home based care for their ageing parents and relatives for a variety of reasons. Home and community-based settings being perceived to more cost effective as compared to institutional care.
However, it still remains to be seen if your workforce is prepared to meet the demand in coming years with the rising complexities surround consumer directed care.
Read more articles on http://blog.criterionconferences.com/
Here we suggest five ways to prepare your workforce
1. Implement a steady work program- Consumer directed care is characteristic of fluctuating work week experiences, and we are sure you don’t want to loose members of your workforce in the process. Have you thought of what to do with your members when the individual they are supporting is admitted in hospitals or even passes away? We suggest having a steady work program in place whereby you can ask the affected members to take up different tasks to compensate for the wage week that would otherwise be lost.
Read more articles on http://blog.criterionconferences.com/
2. Adopt peer mentor training programs- The strenuous nature of direct care coupled with social isolation associated with home-based care can have a toll on your workforce. To be safe, organise initiatives whereby direct care workers trained as peer mentors can offer support to new workers by sharing experiences, knowledge and skills; thus helping the new workers discover the rewards of providing quality direct care.
Read more articles on http://blog.criterionconferences.com/
3. Promote a coaching supervision training program- Have you ever considered collaboration supervision among your workforce? Perhaps it is time you tried it out; just have your facility managers collaborate with licensed nurses and other supervisors to provide support to direct care staff, whilst holding them accountable as a way of building positive relationships towards quality service delivery.
Read more articles on http://blog.criterionconferences.com/
4. Improve the readiness of direct care workers- In doing this you just need to develop mutual understanding among your workforce, and develop on their core-competencies. You can do this by incorporating training programs for your workforce pertaining effective care techniques such as lifting and transferring of patients.
Read more articles on http://blog.criterionconferences.com/
5. Incorporate and train the workforce on technology use- As you venture into directed care, you can’t afford to ignore technology. There is every need to take your workforce on board as well, to enable then use technology in communication. This can include additional technological skills such as smart phone use to facilitate connectivity between users.
Read more articles on http://blog.criterionconferences.com/
What other ways are you preparing your workforce for Consumer Directed Care? Share your comments below
Read more articles on http://blog.criterionconferences.com/
John BurgherJohn is a Marketing Director with over 12 years of B2B experience in the UK, Asia and Australia. He’s an ideas guy and a gadget geek who is always looking for the next ‘big thing’.