the 3rd pmo

Pre-Summit Workshop20 February 2017Summit 21 & 22 February 2017Post-Summit Workshop23 & 24 February 2017

Melbourne Convention and Exhibition Centre

Practical advice and strategies to drive a successful PMO built on best practice and innovative thinking

Equipping your PMO as a unique business partner

EARLY BIRD DISCOUNTS Book & Pay by 27 October 2016 to receive an additional Value Plus Discount!

Developing practical project delivery strategies

Establishing and sustaining end to end project management capabilities

Aligning the values and goals of internal and external stakeholders

The 3rd PMOLeadership Summit 2017

FEATURED SPEAKERS

Ian BurtonPrincipal Program ManagerYarra Trams

Tony MitchellDirector, Program TransformationFoxtel

Karen O’Driscoll Executive General Manager,PMO and Business EngagementBroadspectrum

Paul DaviesDirector, Portfolio and Program DeliveryTransport Accident Commission

Manisha Sethi General Manager,IT Portfolio Management and Delivery (Acting)JemenaWendy Marshall General ManagerProgram Management OfficeMyer Pty Ltd

Carly ReesGeneral Manager, Portfolio Management OfficeTelstra

Stephen PearsonProgramme DirectorOil Search Limited

Deborah BisphamDirector and FounderLife Changing Solutions

Chris KeoghSenior Manager, Lean GovernanceIAG

Sonny NgGeneral Manager, ePMOPublic Transport Victoria

Michelle Murray Executive General Manager, Enterprise Projects and ChangeNational Australia Bank

Mark Welsh Head of Project & Programme Management, AustralasiaOrange Business Services

Rod Gozzard Former Director, Transition,Transformation & ProjectsCSC

Piotr Samulik General ManagerProject Management Office Australia & New ZealandCEVA Logistics

Yvonne ButlerChief Executive OfficerAustralian Institute of Project ManagementDr Mike DaviesChief, Defence Science and Technology ProgramDefence Science and Technology Group,Department of Defence

John WaddingtonDirector - Project ServicesDepartment of Education and Training VIC

Stephen DaviesDirector Enterprise Portfolio Management OfficeThe University of MelbourneBarbora MuzikantPMO Manager, Australia and New ZealandSiemens

Georgina RoweProject Management Capability ConsultantGeorgina Rowe Independent Consultant

EVENT PARTNERS

Phone: +61 2 8239 9711www.liquidlearning.comBooking Code - Q

2017 Theme:Leading and Pioneering

Valuable PMO’s

The value of an efficient PMO is often underestimated by senior management and stakeholders and not considered a high priority within an organisation. However, there is significant evidence to show that a well-integrated PMO can improve programme success rates three fold. As a result, leaders within a PMO must be equipped with the skills to proactively drive change, communicate ideas to gain buy-in, and bounce back from setbacks.

Tapping into the latest neuroscience and self-leadership, this full day experiential workshop will equip ambitious project management professionals with the skills to excel as a leader. Participants will assess their strengths and weaknesses and create a leadership skillset that will allow them to not only effectively communicate ideas with senior executives and stakeholders, but also build relationships and influence positive culture within an organisation. Explore:

Recognising and developing your strengths as a leader• Improving your value-add for your team and organisation• Highlighting your strengths and managing your weaknesses • Applying the neuroscience of leadership to your current challenges

Communicating, negotiating and influencing within the workplace• Using powerful language and embedding suggestions• Gaining senior management buy in • Translating, presenting and pitching new thinking

Driving change and innovation• Recognising and overcoming hurdles to change• Stepping outside your comfort zone toward innovation• Influencing positive culture in an organisation

Managing crisis with resilience• Differentiating between IQ and EQ• Building resilience to thrive under pressure• Bouncing back from challenging projects

9.00 - 4.30

Expert Facilitator:Deborah BisphamDirector and FounderLife Changing Solutions

Deborah is sometimes referred to as the ‘The Project Fixer’. As a Senior Project Manager and Project Advisor, Deborah focuses on bringing ‘rogue’ projects back on track. Deborah believes it’s the ‘people’ side of projects that often gets neglected. As an Author, Professional Speaker and Trainer of Neuro Linguistic Programming (NLP), Deborah uses the NLP methodology in her projects to guide and lead teams and stakeholders through complex challenges to deliver project outcomes. Deborah coaches and trains Project Managers, Corporate Executives, Business Owners and Managers so they can incorporate NLP techniques into their business and personal lives to achieve desired outcomes.

Many organisations have secured Deborah’s talents including: Queensland Health; ENERGEX; Suncorp Metway, Alphapharm, Bardon Conference Centre, Queensland Fire and Rescue Authority, NSW TAFE Colleges, Queensland Police Service, Natural Resources & Water, Queensland State and Local Governments.

Deborah is the Director and Founder of Life Changing Solutions Pty Ltd

Pre-Summit Workshop20 February 2017

Delivering Projects and Driving Positive Change through Effective Self-Leadership

WORKSHOP SCHEDULE• 8.30 - 9.00 Registration

• 9.00 - 10.40 Session One

• 10.40 - 11.00 Morning Tea

• 11.00 - 12.30 Session Two

• 12.30 - 1.30 Lunch

• 1.30 - 3.00 Session Three

• 3.00 - 3.20 Afternoon Tea

• 3.20 - 4.30 Session Four

• 4.30 Close of Workshop

SPONSOR TODAY!Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email: [email protected]

TEAM BOOKINGSReceive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: [email protected]

Day OneSummit

21 February 2017

Unifying the organisational outcomes and driving delivery through best practice

8.30 - 8.55 Registration and Morning Coffee

8.55 - 9.00 Official Welcome and Opening Remarks from the Chair

9.00 - 9.35 OPENING KEYNOTE CASE STUDYThe rise and fall of PMO’sYvonne is the Chief Executive Officer of the Australian Institute of Project Management. With a proven track record of success in corporate strategy, program and portfolio management and professional services delivery, she will open the summit by discussing the changing nature of PMO and the fluctuation of their success in different organisations. She will reflect on her successful career across public, private and not for profit sectors and explore:• The lifecycle of a PMO• Strategic context for PMOs• PMO ROI

Yvonne Butler Chief Executive Officer Australian Institute of Project Management

9.35 - 9.50 Questions and Discussion

9.50 - 10.25 CASE STUDY Establishing and advancing your Enterprise PMO in times of organisational changeDuring a period of transformational change within an organisation, leading an operational and effective Enterprise PMO comes with a unique set of challenges. In his current role, Stephen has been responsible for developing an EPMO during organisation-wide restructure. Stephen will explore the benefits and challenges experienced while leading an EPMO in a fluctuating environment. He will discuss:• Collaboration with senior stakeholders: Merging project

delivery disciplines• Finding a balanced delivery approach: Disciplined vs

flexible• Embracing and reflecting organisational changes, values

and goals

Stephen Davies Director Enterprise Portfolio Management Office The University of Melbourne


10.40 - 10.55 Morning Tea

10.55 - 11.30 CASE STUDY Cross-sharing and collaboration - Unifying and aligning goalsIn order to drive and support the implementation of effective project management, PMO leaders need to align the values and goals of internal and external stakeholders. As such, a collaborative and unified framework must be embraced across the organisations in order to provide the most valuable PMO outcomes. Barbora will explore Siemens’s global approach to their PMO and will highlight the importance of aligning stakeholder values in the region. She will discuss:• Cross-sharing: Uniting key drivers and goals• The importance of a strong PMO framework• Siemens’s PMO journey

Barbora Muzikant PMO Manager, Australia and New Zealand Siemens


11.45 - 12.20 CASE STUDY PMO leadership and how it supports delivering value for our clientsAs the focus and demands of our client base shifts the need to make changes to our service experience has changed on a number of fronts. To continue to deliver excellent service it is essential that the PMO take a lead role in partnering with the business to deliver changes that have the greatest outcomes for our clients. This case study will explore the TAC’s journey and challenges in shifting from a traditional “command and control” type PMO to a facilitator of business outcomes. Discuss:• Setting up to manage the breadth of services the PMO

provides• Developing partnerships whilst maintaining an independent

oversight role• Challenges and mistakes we have made along the way

Paul Davies Director, Portfolio and Program Delivery Transport Accident Commission


12.35 - 1.35 Networking Lunch

1.35 - 2.25 INTERACTIVE PANEL DISCUSSIONBreaking the mould - Pioneering a unique PMO built on best practiceIn order to thrive as a PMO leader, it is essential to develop a clear understanding of not only the unique business drivers of your organisation but also its core values, its people and its culture. A successful PMO works because it is operationally linked to the business need, and is shaped by the paradigms in which it operates. That is to say that a PMO setup that thrives in one organisation could flounder in another and there is no ‘one size fits all’ solution; replication is not the route to success. In this interactive panel discussion, PMO leaders from a diverse range of organisations will discuss:• Adapting and redefining your PMO in terms of your

organisation• The key principles and non-negotiables of PMO leadership• Transferable best practices that can be refined to improve

PMO performance

Wendy Marshall General Manager Program Management Office Myer Pty LtdStephen Pearson Programme Director Oil Search LimitedSonny Ng General Manager, ePMO Public Transport VictoriaJohn Waddington Director - Project Services Department of Education and Training VICMichelle Murray Executive General Manager, Enterprise Projects and Change National Australia Bank

• PMO • PMO Manager / Director• Program Manager / Director • Project Managers / Director • Portfolio Manager / Director • ICT Projects • Capability / Delivery • CIO / CTO / ICT Director • Chief Project Managers /

Officers • Head of PMO / Enterprise

• General Managers of Projects • Project / Programme Office • Head of Programmes • Major Projects • Infrastructure / Capital Works • Projects • Portfolio / Capital Planning /

Investment • ICT / Systems Projects • Project Consulting • System Governance

WHO WILL ATTEND

VALUE PLUS DISCOUNTReceive up to $400 off registration if you register and pay by 27 October 2016

PLUS TWO WORKSHOPS!Plus Two Separately Bookable Full-Day Workshops on 20 & 23-24 February 2017

Summit Delivering critical strategic outcomes to succeed as a modern PMOUnifying the organisational outcomes and driving delivery through best practice

EARLY BIRD DISCOUNTReceive up to $100 off registration if you register and pay by 18 January 2017

SUPER SAVER DISCOUNTReceive up to $200 off registration if you register and pay by 22 December 2016

2.25 - 3.00 CASE STUDYEmbracing lean and agile at the portfolio management officeAgile and lean are terms used interchangeably across the project world with many PMOs seeking to understand how they may support these practices at an enterprise level. IAG has taken the notion of an enterprise PMO and turned it into the Lean Governance Office. The Lean Governance Office, takes key approaches from Portfolio Management and Governance, and overlays the principles of Lean and the practices of Agile to ensure visibility and flow of the right work at the right time to achieve continuous value. Explore:• Establishing Visual Systems to display work in progress,

measure flow and highlight bottlenecks for resolution• The on-going focus to build in quality and assurance at the

source as part of effective governance• The next phase of maturity in the balancing, planning and

delivering upon an adaptive portfolio plan

Chris Keogh Senior Manager, Lean Governance IAG


3.15 - 3.30 Afternoon Tea

3.30 - 4.05 CASE STUDY The marketing of a project - Balancing stakeholder engagement in evolving environmentsA marketing savvy PMO will not only apply sufficient policies from day one but also be mindful that proper change management techniques and constant “market research” will help energize customer focus and their support for the project. All this can be achieved by occasionally tweaking governance rules, communication frequency and even language styles to increase our “products’” appeal and make it more suitable for the “market place”. Pete will share his experience on how stakeholder engagement needs to constantly adapt to the changing behaviours of its diverse target audience. Explore:• Attracting stakeholders from day one and developing a firm

and open engagement• Recognising when it is time to re-energise and embrace a

new approach to reflect new and changing behaviours• Dealing with flexibility and change of customer/stakeholder

needs

Piotr Samulik General Manager Project Management Office Australia and New Zealand CEVA Logistics


4.20 - 4.30 Concluding Remarks from the Chair

Day Two 22 February 20178.30 - 8.55 Morning Coffee 8.55 - 9.00 Opening Remarks from the Chair9.00 - 9.45 OPENING CASE STUDY

From Telco to Techco - The role of the PMO in driving this changeAs the environment in which Telstra operates rapidly changes, it is important to ensure its leaders are positioned to respond. To remain aligned with their vision, Telstra must have a continued focus on their core business and a strong focus on new growth areas. As General Manager of the Global and Enterprise Services PMO, Carly says that their investment and execution disciplines are key to facilitating this change and there is a fantastic opportunity for their PMO’s to truly influence and support this direction. She will explore the step change the PMO needs to make to be a key part of this journey and discuss:• What does a ‘world class technology’ company

actually mean for Telstra?• What are the challenges and opportunities for Telstra?• What is the ongoing value proposition of the PMO in

this change journey?

Carly Rees General Manager, Portfolio Management Office Telstra

9.45 - 10.00 Questions and Discussion10.00 - 10.45 CASE STUDY

Foxtel’s PMO journeyAs a result of starting from less-than-stellar outcomes, with internal audits and external reviews of the project management practices, Foxtel has been on a transformational PMO development journey. With much flexibility and change, they have developed a high performing and valuable PMO. Tony will reflect on his experience leading his PMO through this journey and will explore: • Challenges and triumphs throughout the journey • The path to effective project management practices • Lessons learnt along the way

Tony Mitchell Director, Program Transformation Foxtel

10.45 - 11.00 Questions and Discussion11.00 - 11.15 Morning Tea11.15 - 11.30 CASE STUDY

Investing in and Assuring the Value of Science and Technology for Safeguarding AustraliaThe Department of Defence and the Government have clear expectations of science and technology (S&T) portfolio, program and project management. The alignment of defence strategy, capability and resources is the fundamental quality of the 2016 Defence White Paper which necessitates alignment of S&T capabilities, resources and programs with Defence strategy. The White Paper policy includes growth in external partnerships, including with Australian “defence industry and science and technology research organisations” and international defence partners to “develop innovative technologies and deliver essential capabilities”. The 2015 First Principles Review Creating One Defence included a recommendation that the then Defence Science and Technology Organisation (DSTO) “clearly articulate its value proposition”. The Australian National Audit Office’s (ANAO) Managing Science and Technology Work for Defence 2015 performance audit on the Defence Science

NETWORKING RECEPTION4:30 - 5:30PM

Make the most of your experience, join us to network over complimentary

canapés and drinks

Tweet about this event using the hashtag #PMO17 and @LiquidLearning for daily industry updates!

FOLLOW THIS EVENT

Delivering critical strategic outcomes to succeed as a modern PMO

Phone: +61 2 8239 9711 www.liquidlearning.com

In order to establish and maintain a high performing, valuable PMO, leaders must ensure processes, stakeholders and systems are synchronized and working in complete strategic alignment towards a shared common outcome. Whether operating under the title of enterprise, program, project, or portfolio, the primary goal of a PMO is to unify the organisational outcomes and drive delivery through best practice reporting, governance, and delivery.

Research indicates that a successfully integrated PMO can yield up three times higher project success rate. To add significant, tangible value and reach the level of true partnership with the organisation, PMO leaders must drive strategic, flexible and practical performance measures that align with unique business needs and core organisational values.

Building on the success of the inaugural PMO events in Melbourne and Sydney, the 3rd PMO Leadership Summit for 2017 will once again bring together leaders and professionals from PMOs, EPMOs, Project, Program and Portfolio Delivery units. This event will provide you with the tools required for pioneering PMO excellence; from governance and delivery strategies to advice for successfully executing major projects and programs. This is a unique opportunity to learn from and network with high-performing PMOs at all stages of development from a wide array of major corporations, government departments and industries.

ABOUT THE EVENT

Mark Welsh Head of Project and Programme Management, Australasia Orange Business Services

2.35 - 3.05 EXPERT COMMENTARYInfluencing and gaining stakeholder buy-inA successful PMO actively engages with a business at all levels, including stakeholders and senior management. The ability to influence is an integral part of leadership and the key to enhancing a project’s effectiveness can often lie in the ability to engage and influence stakeholders. However, many aspiring PMO leaders struggle with this due to a lack of professional relationships with both stakeholders and internal management. Georgina will provide some important influencing tools and techniques in this interactive expert session. Explore:• Understanding what, and who, you are trying to influence

and your desired outcome• Navigating challenges of the people and the politics• Unleashing the power of networking

Georgina Rowe Project Management Capability Consultant Georgina Rowe Independent Consultant

3.05 - 3.25 Questions and Discussion3.25 - 3.40 Afternoon Tea3.40 - 4.30 INTERACTIVE CLOSING ROUNDTABLE

Future directions for PMO leadership - Leading and Pioneering Valuable PMO’sA high-performing PMO has the capacity to create extraordinary value by unifying business objectives in project and programme delivery. As the summit comes to a close, Deborah will encourage delegates to discuss the advice given by speakers and panellists, whilst also reflecting on the theme for this year’s summit. This is the opportunity for participants to translate what they have learnt into an action plan. Explore:• Key learnings and takeaways from the summit• Putting it into practice – drawing up an actionable plan • Leadership transition strategies and how you can support

other business unit leaders

Deborah Bispham Director and Founder Life Changing Solutions

4.30 Concluding Remarks from the Chair and Summit Close

and Technology Group found that “DSTG has yet to fully embed a more strategic approach to the way it administers its science and technology work”. In this session, Dr Mike Davies will share how the Department of Defence is transforming its S&T portfolio, program and project management to: • Increase the strategic alignment, transparency,

accountability and contestability of S&T investment decisions; and

• Maximise the impact that Defence Science & Technology provides to Australia’s defence and national security through ongoing and efficient assurance of its value

Dr Mike Davies Chief, Defence Science and Technology Program Defence Science and Technology Group, Department of Defence

11.30 - 11.35 Questions and Discussion 11.35 - 12.20 EXPERT COMMENTARY

Building sustainable capability in complex organisationsFor the past 20 years Rod has successfully delivered large scale transformational change to some of the world’s largest and most complex organisations worldwide. A key enabler to this success is establishing and sustaining end to end project, program and portfolio management capabilities. Rod will reflect on his experience, including his role as Head of PMO at NAB, and draw on a number of case studies highlighting common challenges, causes and pragmatic responses that have enabled organisations to successfully deliver critical strategic outcomes. Explore:• Why building capability is central to organisational

performance• How good do you need to be? Best practice vs good

practice vs needed practice• The criticality of Operating Governance• PMO – part of the problem or value creating organisational

enabler?

Rod Gozzard Former Director, Transition, Transformation & Projects CSC

12.20 - 12.35 Questions and Discussion12.35 - 1.35 Networking Lunch1.35 - 2.35 INTERACTIVE PANEL DISCUSSION

Pioneering PMO prominence - Adding the most value to your organisationPMO’s are a valuable aspect of an organisation, but how can a PMO actually contribute significant and tangible value that strategically aligns with the organisation and its overarching goals? When it comes to demonstrating and enhancing the value of PMO outcomes, it is critical for PMO leaders to continually reassess measures of performance, develop practical project delivery strategies and have a clear understanding of the organisational needs and goals. This interactive panel will discuss challenges, strategies and best practice to develop and maintain a high performing and valuable PMO. Explore:• Reaching full potential :Taking your PMO to the next level• Driving strong, measurable and consistent project

management• Effective stakeholder and business leader engagement

Ian Burton Principal Program Manager Yarra TramsKaren O’Driscoll Executive General Manager - PMO and Business Engagement BroadspectrumManisha Sethi General Manager, IT Portfolio Management & Delivery (Acting) Jemena

Post-Summit Workshop23 & 24 February 2017

Leading with emotional intelligence• The physicality of leadership• The emotionally intelligent leader• Why empathy works• Managing professional and personal set-backs effectively

How leadership styles impact project success• Aligning values to impact project performance• Recognising how your leadership style may hinder or enhance

project performance• Identifying how your leadership style can be a blocker or enabler

of change• Navigating changing leadership presence and styles in an

organisation

Engaging stakeholders and real-time management• Analysing stakeholders for purpose not process• Friends with benefits – Working collaboratively to manage

change• Creating a common ground for dialogue to facilitate inclusive

communication• Effective communication and issues management

Strategies for effective project governance• Encouraging support and buy-in from senior management• Collaborating with external groups for effective partnerships• Managing difficult conversations and resolving conflict in a

project cycle• Building your circle of influence – networks and leadership

Effective problem solving for increased project performance• Taking a proactive problem solving approach• Backing the hunch with the data crunch – getting your facts right• Breaking down the barriers to critical thinking• Roadblocks to effective solutions

Managing by exception and the efficiency of delegation• Realistic performance measures for managing by exception• Setting up your project for effective delegation – understanding

expectations• Barriers to effective delegation and the micro manager• Identifying triggers of non-performance

Driving effectiveness through mentoring and coaching• The role of the leader in improving staff experience• Coaching staff for increased performance• Leading by example: Setting positive behaviours • Seeking out and working with a mentor to strengthen personal

leadership

Building personal leadership traits • Understanding your value as a project leader and how to

increase that unique value • Cultivating a high-performance mind-set • Leading with perspective and purpose • Setting your leadership blueprint

Day 2

Day 1

Expert Facilitator:Georgina RoweProject Management Capability ConsultantGeorgina Rowe Independent Consultant

Georgina is a Certified Practising Project Director and an experienced consultant, trainer and workshop facilitator who has worked with clients from a range of industries including local government, banking and finance, mining, telecommunications, construction, and community groups. Her focus is on identifying gaps in project management performance, process and capability including project maturity project reviews.

With a focus on continuous improvement and innovative solution solving Georgina specialises in delivering energised and focused workshops for the development of skills and knowledge in the project environment. Two areas of workshop focus are Project Governance, where she works with project governance boards to identify effective but time efficient project governance practices, as well as facilitating project scoping and business development workshops that provide clarify of purpose and action based outcomes.

Georgina works within a number of project methodologies and frameworks to identify the best approach to project performance for the organisation and the project. However, like many, Georgina has recognised that while methodologies and frameworks can provide a solid baseline for a project, success depends on leadership and stakeholder management, both within and outside of the broader stakeholder community and this includes the coaching and management of team performance.

9.00 - 4.30

Project Managers Leadership Workshop

SPONSOR TODAY!Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email: [email protected]

TEAM BOOKINGSReceive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: [email protected]

Organisation Name

Address Suburb State Postcode

Booking Contact Information

Title Full Name Position Email Phone

Reg

istr

atio

n In

form

atio

nD

eleg

ate

Info

rmat

ion

Your

Inve

stm

ent

Pay

men

t D

etai

lsA

utho

rity

# Title Full Name or TBA Position Email Attendance Date/s

1 c 20 c 21 & 22 c 23 & 24

2 c 20 c 21 & 22 c 23 & 24

3 c 20 c 21 & 22 c 23 & 24

4 c 20 c 21 & 22 c 23 & 24

5 c 20 c 21 & 22 c 23 & 24

6 c 20 c 21 & 22 c 23 & 24

7 c 20 c 21 & 22 c 23 & 24

8 c 20 c 21 & 22 c 23 & 24

9 c 20 c 21 & 22 c 23 & 24

10 c 20 c 21 & 22 c 23 & 24

Booking FormMelbourne Convention and Exhibition Centre 1 Convention Centre Pl,South Wharf, VIC, 3006 Ph: +61 3 9235 8000 PMO0217A - Q

The 3rd PMOLeadership Summit 201720, 21, 22, 23 & 24 February 2017

Registration Policy: If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Please advise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run by Liquid Learning Group Pty Ltd. A 10% service fee may apply. Should you wish to cancel your registration, please notify us in writing as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid Learning Group Pty Ltd in the twelve months following date of issuance. Cancellation notifications received less than 14 days from the event running will receive a credit note to the value of the registration fee less a service fee of $400 plus GST. Liquid Learning Group Pty Ltd does not provide refunds for cancellation. The prices above are based on one person per registration. It is not possible for multiple people to attend within any day of the event on a single registration. Split tickets, i.e. a different person attending each day of the event, can be arranged. A fee will apply. Please call us for details.

Liquid Learning Group Pty Ltd takes all care to produce high quality events that deliver as promised. All advertised details are correct at time of publishing.

However, when circumstances beyond our control prevail, we reserve the right to change program content, facilitators or venues. We also reserve the right to cancel or reschedule events if circumstances arise whereby performance of the event is no longer feasible, possible or legal. Liquid Learning Group Pty Ltd will not be responsible for any loss or damage arising from any changes to or cancelling or rescheduling of an event. If an event is cancelled or rescheduled, Liquid Learning Group Pty Ltd will make every effort to contact every registered delegate; if an event is cancelled or you are unable to attend the rescheduled event you will be issued with a credit note valid for use towards any future Liquid Learning Group Pty Ltd event held in the twelve months following date of issuance.

Disclaimer: Liquid Learning Group Pty Ltd has taken due care in selecting qualified professionals as its authors and course facilitators. The information provided by course facilitators is not produced by Liquid Learning Group Pty Ltd and should not be regarded as advice. Liquid Learning Group Pty Ltd accepts no responsibility for reliance on such information and recommends that its clients seek

further professional advice.

Privacy Statement: Liquid Learning Group Pty Ltd is committed to your privacy. All information collected on this registration will be held in the strictest of confidence and in accordance with the Privacy Act 1988. Liquid Learning Group Pty Ltd will add your information to a secure database. This will be used primarily to contact you for ongoing research, product development and notice of future events and services offered by Liquid Learning Group Pty Ltd. Occasionally you may receive information from organisations associated with Liquid Learning Group Pty Ltd. If you do not wish to receive such information please tick this box: cTo update or have your details deleted please advise our Database team at Liquid Learning Group Pty Ltd, Level 9, 80 Clarence Street, Sydney NSW 2000, PH: +61 2 8239 9700, email: [email protected]

© 2017 Liquid Learning Group Pty Ltd ACN 108 415 354

Please Note: Payment is required prior to attending this event.

c Credit Card

c Cheque (payable to Liquid Learning Group Pty Ltd)

c Electronic Funds Transfer

c Please invoice me:

Purchase Order No. #

Credit Card Details - Please charge my credit card for this registration: Card Type c Visa c MasterCard c American Express

Electronic Funds Transfer (EFT) Please transfer funds directly to:Westpac Account Name: Liquid Learning Group Pty Ltd BSB: 032 002Account No: 407 273SWIFT Code: WPACAU2S

Amount

Please quote ref PMO0217A and registrant name

Note: 2% surcharge applies to American Express payments

Card Number Expiry

Full Name as on card

Cardholder’s Contact Number Signature

X

Authorising Manager’s Details: This registration is invalid without a signature.

Name Position Phone

Email Signature

XDate

Email this form to: [email protected] or Call us on: +61 2 8239 9711

/

TOTAL incl GST

All Prices listed in Australian Dollars

* Receive up to $100 off registration if you register and pay by 18 January 2017

Group Discounts Available:

10% off Standard Rate Team of 3 - 4

15% off Standard Rate Team of 5 - 7

20% off Standard Rate

Team of 8 +

Conditions: Group Discounts apply for bookings made simultaneously. Only one discount applies. Group discounts apply to standard rates only. Group discounts are not applicable to Value Plus, Super Saver and Early Bird rates. Discounts cannot be applied retrospectively and must be claimed at the time of booking. Liquid Learning Group reserves the right to have sole discretion on an organisation’s eligibility for discounts. Note: Course materials, refreshments & lunches are included. Travel and accommodation are NOT included. Registration Options are per person only.

** Receive up to $200 off registration if you register and pay by 22 December 2016

*** Receive up to $400 off registration if you register and pay by 27 October 2016

No. # Options (per person)

5 Days

4 Days

3 Days

2 Days

1 Day Workshop

Standard Rate

$5195 + GST = ($5714.50)

$4395 + GST = ($4834.50)

$3595 + GST = ($3954.50)

$2695 + GST = ($2964.50)

$1395 + GST = ($1534.50)

Early Bird Rate*

$5095 + GST = ($5604.50)

$4295 + GST = ($4724.50)

$3495 + GST = ($3844.50)

$2595 + GST = ($2854.50)

$1345 + GST = ($1479.50)

Super Saver Rate**

$4995 + GST = ($5494.50)

$4195 + GST = ($4614.50)

$3395 + GST = ($3734.50)

$2495 + GST = ($2744.50)

$1295 + GST = ($1424.50)

Value Plus Rate***

$4795 + GST = ($5274.50)

$3995 + GST = ($4394.50)

$3195 + GST = ($3514.50)

$2295 + GST = ($2524.50)

$1245 + GST = ($1369.50)

Members of supporting organisations receive10% discount off standard rate

Member of:

Member Number:

AIPM

the 3rd pmo

Documents