PMO OF THE FUTURE ALBERT ADEBAJO

CONTENTS

OVERVIEW PRESENT UC PMO MY MISSION COMMON THEMES WHY AGILE? THE FUTURE

GENERAL OVERVIEW

TRADITIONALLY THE PMO HAS BEEN THE BACKBONE OF PROJECT/PROGRAMME

MANAGEMENT WITHIN AN ORGANISATION ENSURING THAT THERE IS A COMMON FACTOR TYING IN THE ASSURANCE FOR SUCCESSFUL

PROJECT IMPLEMENTATION.

OVER THE YEARS THE ROLE OF THE PMO HAS REMAINED CONSTANT BUT WITH A FASTER MOVE TOWARDS AN AGILE/DIGITAL WORLD,

THE PMO WILL HAVE TO ADAPT AND CHANGE IN ORDER TO PROVIDE VALUE ADDED SERVICE.

UC PMO ….PRESENT FUNCTIONS • PLANNING • REPORTING • RISK MANAGEMENT • STAKEHOLDER MANAGEMENT • CHANGE MANAGEMENT • CONFIGURE MANAGEMENT • BUSINESS CONTINUITY • HEALTH & SAFETY ….ETC.

Who are we really going to support in UC?

Who are we going to serve?

What is our Mission?

What value are we going to provide?

OMG !!! We are going Digital!!

How do we provide that Value?

What Methodology?

ITMM , ITC , PRRG , SOS, Change, CONFIG!!!

SLA!!!!

MY MISSION ……

• THE REALITY IS THAT A PARADIGM SHIFT IS NEEDED TO ENABLE THE PRESENT PMO TO DELIVER THE CORRECT SUPPORT AND PROVIDE AN ACCEPTABLE LEVEL OF GUIDANCE FOR UC LIVE SERVICE IN THE TRANSITION OF GOING DIGITAL.

• MY MISSION WAS TO CONDUCT A RESEARCH ON SIMILAR GOVERNMENT SECTORS THAT OPERATE WITH NEW WAYS AND HAVING A PMO OR NOT. ALSO LOOKING AT SOME PMOS WORKING OR NOT WITH AGILE

• AT THE END, TO SEE HOW BEST WE CAN IMPLEMENT, DRIVE, OPERATE AND EVOLVE A NEW PMO

LOCATION PRACTICES TOOLS PMO INITIAL ISSUES

TIMESCALE

HOME OFFICE –DIGITAL

Centralized Agile Jira, confluence, office 265, SharePoint , outlook

Renamed to Home Team, 3-man team to meet needs of Users

Culture , Skill capability, Leadership, re-prioritization of projects. Capture user needs , Awareness

4 months – still in transition. No delivey time

HMRC DIGITAL CENTRE

Centralized Agile & waterfall

Jira, confluence, Microsoft office & Clarity

About 12 members newly recruited

Culture, Skill Capability, Documents, Roles & Responsibilities, Awareness

10 month Plan – still in transition. Delivery time March

UC PRODUCT DEVELOPMENT

Centralized & Virtual

Lean & Agile Jira , confluence, Technow, Microsoft office

Non –existent , cross –functional , self managed

Tools and techniques,

Not Applicable

COMMON THEMES….

THE

Centralized location

…..Not to forget, the reduction of death by PowerPoint & Excel

Time for a change in direction

WHY AGILE? …… AN OPTION

AS UC LIVE SERVICE IS MOVING TO A DIGITAL SERVICE, WITH CAMLITE, OPA AND WSP ALL DELIVERING IN AN AGILE WAY. THE REALITY IS THAT A PARADIGM SHIFT IS NEEDED TO ENABLE THE PRESENT PMO TO DELIVER THE CORRECT SUPPORT AND PROVIDE AN ACCEPTABLE LEVEL OF GUIDANCE TO ALL DELIVERIES. IN OTHER WORDS, AN AGILE DELIVERY REQUIRES AN AGILE PMO

+ =

WHY AGILE? THE VALUES…..

• ELIMINATING WASTE• COLLECTIVE OWNERSHIP • PROMOTE COLLABORATION• PROACTIVITY • EMPOWERS TEAM TO MAKE DECISIONS • RESPONDING TO CHANGE • TRANSPARENCY • CONTINUOUS IMPROVEMENT

WHAT NEXT? A GRADUAL TRANSITION…..

• Waterfall • Serving only LIVE service • Administrative service • Reporting • Process-driven • Following a plan • Documentation • Management • Meetings

Now

• Mixture of Waterfall & Agile• Identify Benefits • Reviewing Processes • Strategize • Planning • Vision • Proactive • Visibility Awareness • Agree PPM Tool • Continuous improvement

Interim • Centre of Excellence

• Cross-Programme Collaboration

• Enterprise – wide PMO support

• Enterprise PPM tool • Coaching & Mentoring • Project Prioritization • Resource management • Best Practice • Real-time Reporting Futur

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