the 1kx matrix: how to radically grow any business · 1. build revenues 2. build profits 3. build...
TRANSCRIPT
© 2019 Roland Frasier
The 1kX Matrix: How To Radically Grow Any BusinessBusiness Mastery June 2019
© 2019 Roland Frasier
Medical Billing **
eLearning *
Commercial Real Estate *
Residential Real Estate ***
Trade Shows/Events
Motorcycle Equipment *
Direct Response *
Digital Marketing Agency
Machine Manufacturing **
Sporting Goods *
Legal Services
Mastermind Groups *
Supplements *
Real Estate Training *
Online Casinos *
eCommerce *
CPG **
Corporate Training
Document Preparation
Medical Equipment *
Telecom Infrastructure *
Beauty + Cosmetics *
Tax Services
Software As A Service *
A Proven System For Growth
* $10MM+ | ** $100MM+ | *** $1B+
1. Build Revenues 2. Build Profits 3. Build Value
BMI + Flow-RidingBOB + IntegrationsVerticalization33 Leverage MatrixStrategic PartnershipsTraffic GridProduct Mix/Dev GridBML/PMF LoopGISCPivot Canvas
The 1kX Matrix
© 2019 Roland Frasier
TOC OptimizationE2P Canvas Conversion Margin MatchTop Line ScrapeGeo-Index Arbitrage5 WhysLateral IntegrationSuper Employee Creator16X MIAs + LIAsCXO + CRO
SOAPS + EOI FilterFPR + InversionMoat (IP + CA + NE)MRR/ARR MultiplierOKRs + 4DX + SOPsCCB DiamondsPVC Differentiation MapCVJ + PSS CanvasEV Acquisition ArbitrageMultiple Bump Matrix
© 2019 Roland Frasier
THINKDIFFERENT
Can You Finish The Maze In 20 Seconds Using Just Your Eyes?
Start
Finish
© 2019 Roland Frasier
Can You Finish The Maze In 20 Seconds Using Just Your Eyes?
Start
Finish
© 2019 Roland Frasier
Lateral Thinking:Move outside the implied rules of the system
Start
Finish
© 2019 Roland Frasier
What assumptions are impeding your speed right now?
Disruptive Thinking: Make new rules or a newsystem
Start
Finish
© 2019 Roland Frasier
What assumptions are impeding your speed right now?
Think LaterallyWhat can grow my business 10x… 100x… 1,000x?
Optimization yields Linear Growth
Innovation yields Exponential Growth
© 2019 Roland Frasier
© 2019 Roland Frasier
Apply Lateral ThinkingWhat pre-conceptions about your life or business currently hold you back?
What factual assumptions are you making that may not be actual facts?
What language patterns are you using to frame solutions that may lead you to make incorrect assumptions?
© 2019 Roland Frasier
FIRST-PRINCIPLES REASONING
© 2019 Roland Frasier
“Boil things down to their fundamental truths and reason up from there. Most of our life, we reason by analogy, copying what other people do with slightvariations.” -Elon Musk
© 2019 Roland Frasier
STEP 1: IDENTIFY + DEFINE
Identify and define your current assumptions
© 2019 Roland Frasier
Lux Vacation Rentals: “Need a fund to acquire luxury real estate properties.”
Dugout Mugs: “$13.50 cost to create a Dugout Mug”
© 2019 Roland Frasier
STEP 2: BREAK DOWN
Break down the problem into its fundamental principles
© 2019 Roland Frasier
Lux Vacation Rentals: Is ownership required to achieve the core objective? Is a fund required to own?
Dugout Mugs: What are the material components of a Dugout Mug? What’s the commoditized cost of a) the wood? b) the burn? c) the labor?
© 2019 Roland Frasier
STEP 3: NEW SOLUTIONSCreate new solutions from scratch a la Elon
Tesla: Cheaper, higher capacity batteries $80/khr vs. $600
SpaceX: Reusable rockets
Paypal: Make payments by email
© 2019 Roland Frasier
Lux Vacation Rentals: Existing fund partner to save time + cost + liability of a fund? Bank partner to monetize bank lux REOs? Broker partner?
Dugout Mugs: Raws not from bats? Source wood + mfg. + labor overseas? Reduce COGS 90% ($13.50 to $1.35)?
© 2019 Roland Frasier
INVERSION THINKINGThink about and plan for the opposite of what you want to happen.
“Man muss immer umkehren” [You must always turn back] –Carl Jacobi
© 2019 Roland Frasier
INVERSION THINKING“It is remarkable how much long-term advantage people like us have gotten by trying to be consistently not stupid, instead of trying to be very intelligent.”
–Charlie Munger
© 2019 Roland Frasier
“Turn a situation or problem upside down. Look at it backward. What happens if all our plans go wrong? Where don’t we want to go, and how do you get there? Tell me where I’m going to die so I don’t go there.”
© 2019 Roland Frasier
INVERSION THINKING1. What do you want to happen? E.g. Get more new
customers for my direct mail business
2. Inversion – What’s the opposite of what you want? E.g. How can I prevent the business from getting new customers? Don’t mail.
3. Preventative solutions: How can I ensure the mail gets sent and on time? Create a mail calendar + dual responsibility & reporting
© 2019 Roland Frasier
© 2019 Roland Frasier
STARTING NEW PROFIT CENTERS
FROM NOTHING?
© 2019 Roland Frasier
Eyjafjallajökull
© 2019 Roland Frasier
NO PRODUCTNO LISTNO €€
© 2019 Roland Frasier
€1,108€1,121,315
1,012X
© 2019 Roland Frasier
LAUNCHNEW PROFIT
CENTERS
© 2019 Roland Frasier
EVENTS €412KTRAINING €887K
LIST 7,300DEALS
WHAT’S YOURUVP?
© 2019 Roland Frasier
© 2019 Roland Frasier
DIFFERENTIATE:YOUR BRAND
CATEGORY
© 2019 Roland Frasier
People Think In Ordered ListsOn A Scale Of 1 To 10… Top 3…
You currently occupy a rung on some ladder. To move up, you must:
“Pay your dues”
Hop to a different ladder
Be #1 on a new ladder
© 2019 Roland Frasier
Beer
Imported Beer
Mexican Beer NetherlandsBeer Japanese Beer
Domestic Beer
#1 In USA #1 In Germany
Lite Beer Beer With Orange Craft Beer
© 2019 Roland Frasier
BeerBrands Find New Categories
32,000 Types Of Beer In Over 100 Categories
ADDRESSABLEMARKET
© 2019 Roland Frasier
© 2019 Roland Frasier
One-To-Many Niche StrategyDollar Shave ClubRazors > All Bathroom
UnileverMargarine > Food > Nutrition + Personal Care
SHV HOLDINGS N.V.Coal > Oil > Transport
AmazonBooks > Everything Store
Micro-Markets To Macro-Markets
© 2019 Roland Frasier
2013 Survival Life 3MM Preppers Base
2015 Survival Life 40MM Campers 13x Increase
2017 Native Commerce 141MM Outdoor Sports 47x Increase
COMPETITIVE ADVANTAGE
© 2019 Roland Frasier
“The #1 thing buyer’s value in a potential acquisition is sustainable
competitive advantage”
© 2019 Roland Frasier
Source: Michael Porter
COMPETITIVEADVANTAGE
Threat of New Entrants
Threat of Substitute Products
Supplier Bargaining
Power
Buyer Bargaining
Power
Competitor Rivalry
THE FIVE FORCES
© 2019 Roland Frasier
COMPETITIVEADVANTAGE
Sustainable Competitive AdvantageCost Leadership
Achieve efficiencies to provide better value
DifferentiationInnovation, Quality or Customer Experience
FocusServe focused niche
With Premium Pricing
FocusServe focused nichewith Lowest Pricing
OR
© 2019 Roland Frasier
Advertising Communicates + Amplifies Competitive Advantage
The purpose of marketing is to differentiate yourself from the norm.
Roy H. Williams
© 2019 Roland Frasier
CASE STUDY€111 Million Sale Vertically Integrated High Margin Cost Leadership
30% In-Store Conversion + CZ Innovative Display Sales Model
Superior Customer Experience
Selection + Speed of Delivery
Artisan Diamond Pioneer (Cost Leadership + Innovation)
Ultra-Light Inventory Model (Cost Leadership)
© 2019 Roland Frasier
CASE STUDY
Debt + Equity RecapOver 100 Patents: Innovation + Defensible IP
79 Year Old Company: Longevity
Superior Customer Experience
Goettl University: Superior Training, Systems + SOPs
500% Y-O-Y Growth Since 2015 Via Multiple Acquisitions
© 2019 Roland Frasier
COMPETITIVEADVANTAGEWORKSHEET
1. ____________2. ____________3. ____________4. ____________5. ____________
Customer Needs/Wants
© 2019 Roland Frasier
COMPETITIVEADVANTAGEWORKSHEET
1. ____________2. ____________3. ____________4. ____________5. ____________
Customer Needs/Wants
1. ____________2. ____________3. ____________4. ____________5. ____________
Competitive Strengths
© 2019 Roland Frasier
COMPETITIVEADVANTAGEWORKSHEET
Competitive Advantages1. _________________________2. _________________________3. _________________________4. _________________________5. _________________________
1. ____________2. ____________3. ____________4. ____________5. ____________
Competitive Strengths
1. ____________2. ____________3. ____________4. ____________5. ____________
Customer Needs/Wants
1. ____________2. ____________3. ____________4. ____________5. ____________
Competitor StrengthsTablesta
kes Vulnerable
Competitive Advantage
Perfect Competition
Tablestakes1. _____________2. _____________3. _____________4. _____________5. _____________
Vulnerabilities1. _____________2. _____________3. _____________4. _____________5. _____________
S P
I RLQ
E C
S P
I RLQ
E CKey Migration FactorsPrice CapitalLabor ResourcesInnovation QualityExperience Segmentation
© 2019 Roland Frasier
COMPETITIVEADVANTAGEWORKSHEET
Competitive Advantages1. _________________________2. _________________________3. _________________________4. _________________________5. _________________________
Competitive Strengths
________________________________________________________________________________
Customer Needs/Wants
Competitor StrengthsTablesta
kes Vulnerable
Competitive Advantage
Perfect Competition
Tablestakes1. _____________2. _____________3. _____________4. _____________5. _____________
Vulnerabilities1. _____________2. _____________3. _____________4. _____________5. _____________
S P
I RLQ
E C
S P
I RLQ
E CKey Migration FactorsPrice CapitalLabor ResourcesInnovation QualityExperience Segmentation
New Items; Known BrandsLow Price; Free ShippingHigh Quality; Physical StoreUseful + Entertaining ContentKown Influencer; Easy To Buy
________________________________________________________________________________
New Items; Known Brands Low Price; Freee Shipping High Quality; Physical StoreHuge Selection; Easy To Buy Huge, Trusted Retail Brand
________________________________________________________________________________
New Items, Known BrandsFree Test Model Lowest $$
Useful + Entertaining ContentKnown Influencer; MRRPhysical Store; Assoc. Stick
© 2019 Roland Frasier
COMPETITIVEADVANTAGEWORKSHEET
Competitive Advantages1. _________________________2. _________________________3. _________________________4. _________________________5. _________________________
Competitive Strengths
________________________________________________________________________________
Customer Needs/Wants
Competitor StrengthsTablesta
kes Vulnerable
Competitive Advantage
Perfect Competition
Tablestakes1. _____________2. _____________3. _____________4. _____________5. _____________
Vulnerabilities1. _____________2. _____________3. _____________4. _____________5. _____________
S P
I RLQ
E C
S P
I RLQ
E CKey Migration FactorsPrice CapitalLabor ResourcesInnovation QualityExperience Segmentation
New Items; Known BrandsLow Price; Free ShippingHigh Quality; Physical StoreUseful + Entertaining ContentKown Influencer; Easy To Buy
________________________________________________________________________________
New Items; Known Brands Low Price; Freee Shipping High Quality; Physical StoreHuge Selection; Easy To Buy Huge, Trusted Retail Brand
________________________________________________________________________________
New Items, Known BrandsFree Test Model Lowest $$
Useful + Entertaining ContentKnown Influencer; MRRPhysical Store; Assoc. Stick
New ItemsKnown BrandsPhysical Store
© 2019 Roland Frasier
COMPETITIVEADVANTAGEWORKSHEET
Competitive Advantages1. _________________________2. _________________________3. _________________________4. _________________________5. _________________________
Competitive Strengths
________________________________________________________________________________
Customer Needs/Wants
Competitor StrengthsTablesta
kes Vulnerable
Competitive Advantage
Perfect Competition
Tablestakes1. _____________2. _____________3. _____________4. _____________5. _____________
Vulnerabilities1. _____________2. _____________3. _____________4. _____________5. _____________
S P
I RLQ
E C
S P
I RLQ
E CKey Migration FactorsPrice CapitalLabor ResourcesInnovation QualityExperience Segmentation
New Items; Known BrandsLow Price; Free ShippingHigh Quality; Physical StoreUseful + Entertaining ContentKown Influencer; Easy To Buy
________________________________________________________________________________
New Items; Known Brands Low Price; Freee Shipping High Quality; Physical StoreHuge Selection; Easy To Buy Huge, Trusted Retail Brand
________________________________________________________________________________
New Items, Known BrandsFree Test Model Lowest $$
Useful + Entertaining ContentKnown Influencer; MRRPhysical Store; Assoc. Stick
New ItemsKnown BrandsPhysical Store
Free ShippingHigh QualityEasy To BuyHuge SelectionTrusted Retail Brand
© 2019 Roland Frasier
COMPETITIVEADVANTAGEWORKSHEET
Competitive Advantages1. _________________________2. _________________________3. _________________________4. _________________________5. _________________________
Competitive Strengths
________________________________________________________________________________
Customer Needs/Wants
Competitor StrengthsTablesta
kes Vulnerable
Competitive Advantage
Perfect Competition
Tablestakes1. _____________2. _____________3. _____________4. _____________5. _____________
Vulnerabilities1. _____________2. _____________3. _____________4. _____________5. _____________
S P
I RLQ
E C
S P
I RLQ
E CKey Migration FactorsPrice CapitalLabor ResourcesInnovation QualityExperience Segmentation
New Items; Known BrandsLow Price; Free ShippingHigh Quality; Physical StoreUseful + Entertaining ContentKown Influencer; Easy To Buy
________________________________________________________________________________
New Items; Known Brands Low Price; Freee Shipping High Quality; Physical StoreHuge Selection; Easy To Buy Huge, Trusted Retail Brand
________________________________________________________________________________
New Items, Known BrandsFree Test Model Lowest $$
Useful + Entertaining ContentKnown Influencer; MRRPhysical Store; Assoc. Stick
Faster Innovation of Newest ItemsFree Test Model Lowest $$ Useful + Entertaining ContentKnown InfluencerAssociation Continuity Stick & Low Churn
New ItemsKnown BrandsPhysical Store
Free ShippingHigh QualityEasy To BuyHuge Selection
© 2019 Roland Frasier
COMPETITIVEADVANTAGEWORKSHEET
Competitive Advantages1. _________________________2. _________________________3. _________________________4. _________________________5. _________________________
Competitive Strengths
________________________________________________________________________________
Customer Needs/Wants
Competitor StrengthsTablesta
kes Vulnerable
Competitive Advantage
Perfect Competition
Tablestakes1. _____________2. _____________3. _____________4. _____________5. _____________
Vulnerabilities1. _____________2. _____________3. _____________4. _____________5. _____________
S P
I RLQ
E C
S P
I RLQ
E CKey Migration FactorsPrice CapitalLabor ResourcesInnovation QualityExperience Segmentation
New Items; Known BrandsLow Price; Free ShippingHigh Quality; Physical StoreUseful + Entertaining ContentKown Influencer; Easy To Buy
________________________________________________________________________________
New Items; Known Brands Low Price; Freee Shipping High Quality; Physical StoreHuge Selection; Easy To Buy Huge, Trusted Retail Brand
________________________________________________________________________________
New Items, Known BrandsFree Test Model Lowest $$
Useful + Entertaining ContentKnown Influencer; MRRPhysical Store; Assoc. Stick
Continual Flow of Newest ItemsFree Test Model Lowest $$ Useful + Entertaining ContentKnown Influencer; MRRAssociation Continuity Stick & Low Churn
New ItemsKnown BrandsPhysical Store
Free ShippingHigh QualityEasy To BuyHuge Selection
© 2019 Roland Frasier
© 2018 Roland Frasier
COMPETITIVEADVANTAGEWORKSHEET
[email protected] | 858.204.9500
Competitive Advantages1. _________________________2. _________________________3. _________________________4. _________________________5. _________________________
Competitive Strengths
________________________________________________________________________________
Customer Needs/Wants
Competitor StrengthsTablesta
kes Vulnerable
Competitive Advantage
Perfect Competition
Tablestakes1. _____________2. _____________3. _____________4. _____________5. _____________
Vulnerabilities1. _____________2. _____________3. _____________4. _____________5. _____________
S P
I RLQ
E C
S P
I RLQ
E CKey Migration FactorsPrice CapitalLabor ResourcesInnovation QualityExperience Segmentation
New Items; Known BrandsLow Price; Free ShippingHigh Quality; Physical StoreUseful + Entertaining ContentKown Influencer; Easy To Buy
________________________________________________________________________________
New Items; Known Brands Low Price; Freee Shipping High Quality; Physical StoreHuge Selection; Easy To Buy Huge, Trusted Retail Brand
________________________________________________________________________________
New Items, Known BrandsFree Test Model Lowest $$
Useful + Entertaining ContentKnown Influencer; MRRPhysical Store; Assoc. Stick
Continual Flow of Newest ItemsFree Test Model Lowest $$ Useful + Entertaining ContentKnown Influencer; MRRAssociation Continuity Stick & Low Churn
New ItemsKnown BrandsPhysical Store
Free ShippingHigh QualityEasy To BuyHuge Selection
COMPETITIVEADVANTAGEWORKSHEET
Competitive Advantages1. _________________________2. _________________________3. _________________________4. _________________________5. _________________________
1. ____________2. ____________3. ____________4. ____________5. ____________
Competitive Strengths
1. ____________2. ____________3. ____________4. ____________5. ____________
Customer Needs/Wants
1. ____________2. ____________3. ____________4. ____________5. ____________
Competitor StrengthsTablesta
kes Vulnerable
Competitive Advantage
Perfect Competition
Tablestakes1. _____________2. _____________3. _____________4. _____________5. _____________
Vulnerabilities1. _____________2. _____________3. _____________4. _____________5. _____________
S P
I RLQ
E C
S P
I RLQ
E CKey Migration FactorsPrice CapitalLabor ResourcesInnovation QualityExperience Segmentation
© 2019 Roland Frasier
Price1. ____________________
2. ____________________
3. ____________________
4. ____________________
5. ____________________
Capital1. ____________________
2. ____________________
3. ____________________
4. ____________________
5. ____________________
Innovation1. ____________________
2. ____________________
3. ____________________
4. ____________________
5. ____________________
Quality1. ____________________
2. ____________________
3. ____________________
4. ____________________
5. ____________________
Labor1. ____________________
2. ____________________
3. ____________________
4. ____________________
5. ____________________
Resources1. ____________________
2. ____________________
3. ____________________
4. ____________________
5. ____________________
Experience1. ____________________
2. ____________________
3. ____________________
4. ____________________
5. ____________________
Segmentation1. ____________________
2. ____________________
3. ____________________
4. ____________________
5. ____________________
KEY MIGRATION FACTORS
© 2019 Roland Frasier
BUSINESS MODEL
INNOVATION© 2019 Roland Frasier
Systems Of Disruption = Business Model Innovation
• Landlord (Physical/IP)
• Affiliate
• Pay As You Go
• Publisher
• Franchise
• Manufacturer/Sales Rep
• Wholesaler
© 2019 Roland Frasier
• Broker
• Reseller/VAR
• Retailer
• Network Marketing
• All you can eat
• Direct Seller
• Subscription
Business Model Innovation System
Experiment With Different Pricing Models
• Free (Ad Supported)
• Freemium
• Value Based
• Tiered/Volume
• Feature + Add-Ons
• Low Price
• MSRP/MAP
© 2019 Roland Frasier
• Free + Paid Support
• “Cost +” or “x Cost”
• Portfolio/Suite
• Commodity
• Razor + Blade
• Premium/Luxury
• Discount
Business Model Innovation System
Uber Product Innovation MappingBusiness Model
Primary Secondary Tertiary
Pric
ing
Mod
els Pr
imar
ySe
cond
ary
Tert
iary
© 2019 Roland Frasier
Broker: Connect Drivers With Passengers
Volume: Charge 15%-30% Brokerage Fee
Landlord/Tenant: Drivers Rent Car Space
Tiered based on type of car requested
Volume (Distance/Miles)
Time of Day Premium
Affiliate
Referral Fees For New Customers
Referral Fee For New Drivers
SurvivalLife Product Innovation MappingBusiness Model
Primary Secondary Tertiary
Pric
ing
Mod
els Pr
imar
ySe
cond
ary
Tert
iary
© 2019 Roland Frasier
Direct Seller: Gadgets People Want
Subscription: FPA Membership Publisher
Low Price: Tripwire Value Based Free + Ad Supported
Cost + or X Cost: Upsells to additional products
Tiered: Membership Levels
Feature + Add-ons
New Product Innovation MappingBusiness Model
Primary Secondary Tertiary
Pric
ing
Mod
els Pr
imar
ySe
cond
ary
Tert
iary
© 2019 Roland Frasier
PIVOT:TO PROFIT + PMF
© 2019 Roland Frasier
Zoom-In: Many products become 1 product
Zoom-Out: 1 product becomes many products
Technology: New tech can improve price or performance.
Sales Platform: Switch between house product, affiliate or marketplace
Channel: Change distribution channels but not product
Value Capture: New rev model
Growth Engine: Move between viral, paid or sticky
Customer Need: Tweak product to solve more important need
Customer Segment: Same product to different customer
Architecture: High margin, low volume to or from low margin, high volume
© 2019 Roland Frasier
Pivot Canvas: Create New Businesses From Old
SOAPS Business Growth FrameworkSt
ruct
ure
Process MappingOptimize
TOC
Create + Codify SOPsAutomation AuditReview + Adjust
C+B DiamondsMission + We Believes
OKRs + GISC
Entity ChoiceCap TableOrg Chart
© 2019 Roland Frasier
Obj
ectiv
es
Activ
ities
Proc
esse
s
Syst
ems
16x MIAs + LIAs3x3x3 Leverage Matrix
5-80-5 + BFOs
© 2019 Roland Frasier
SOAPS GROWTH FRAMEWORKSTEP 1: STRUCTURE
© 2019 Roland Frasier
PLATFORMRETENTION
© 2019 Roland Frasier
Structure To “Sell The Eggs” And Keep The Geese
ShareCoMedia Props
Fin-TeamSales Team
YouTrust, FLP,
FLLC or Corp
HoldingCo
Ops #2New Liability Product Line
Partners
InvestorGroup
Ops #1Primary Business
Ops #3New Geo Territory
Ops #4Profit
Maximizer Company
Cap Table
#3
Cap Table
#4
Goose + Eggs Structure Template
Copyright 2019Roland Frasier
Holding Co Can Spin Off Multiple
Ops Cos
IP-CoTM © ® .com
Cap Table
#2
Hard Assets
Owner
Holding Co.
Ops (Liability)
Partners
Investors
Main Bus/MP Ops (Geo)
Ops (JV/SP)
Cap Table #3
Cap Table #4
Business Structure Template
Copyright 2019Roland Frasier
Holding Co Can Spin Off Multiple
Ops Cos
Intangibles Cap Table #2
SOAPS GROWTH FRAMEWORKSTEP 2: OBJECTIVES
© 2019 Roland Frasier
EOI FILTER
© 2019 Roland Frasier
Income
© 2019 Roland Frasier Opportunity To Exit
SANDBOXLI-LO
Low IncomeLow Exit Opportunity
DANCING BEARHI-LO
High IncomeLow Exit Opportunity
GRAILHI-HO
High IncomeHigh Exit Opportunity
RUNWAYLI-HO
Low IncomeHigh Exit Opportunity
“Quadrants Create Decision Points To Reposition Profit
Centers For Value”
© 2019 Roland Frasier
Income
© 2019 Roland Frasier Opportunity To Exit
SANDBOXLI-LO
Low IncomeLow Exit Opportunity
DANCING BEARHI-LO
High IncomeLow Exit Opportunity
GRAILHI-HO
High IncomeHigh Exit Opportunity
ASCEND
RUNWAYLI-HO
Low IncomeHigh Exit Opportunity
EXIT
ASCE
ND
ASCE
ND
STOP ASCEND
STOP
STOP
“Chart Each Profit Center Into A Value/Performance
Quadrant”
© 2019 Roland Frasier
$
© 2019 Roland Frasier O
SANDBOX DANCING BEAR
GRAILRUNWAY
?
? ?
? ?
? ?
1. __________________ H E B2. __________________ H E B3. __________________ H E B4. __________________ H E B5. __________________ H E B
1. __________________ A X E2. __________________ A X E3. __________________ A X E4. __________________ A X E5. __________________ A X E
1. __________________ A X E2. __________________ A X E3. __________________ A X E4. __________________ A X E5. __________________ A X E
1. __________________ H E A2. __________________ H E A3. __________________ H E A4. __________________ H E A5. __________________ H E A
?
$
© 2019 Roland Frasier O
SANDBOX DANCING BEAR
GRAILRUNWAY
?
? ?
? ?
? ?
1. __________________ H E B2. __________________ H E B3. __________________ H E B4. __________________ H E B5. __________________ H E B
1. __________________ A X E2. __________________ A X E3. __________________ A X E4. __________________ A X E5. __________________ A X E
1. __________________ A X E2. __________________ A X E3. __________________ A X E4. __________________ A X E5. __________________ A X E
1. __________________ H E A2. __________________ H E A3. __________________ H E A4. __________________ H E A5. __________________ H E A
?
LMS ProjectNew Event or EcomLending CompanyR.E.I.TNew Media Property
Seasoned Mar-TechDominant EventLeading Media PropFully Funded FundHigh Unit Franchise
Healthcare SupportFood WholesalerAuto Parts SellerSurvival RetailerPublishing Company
Podcast or InfluencerConsulting or AgecnyMastermind/CoachingAffiliate /PromosSpeaking-To-Sell
© 2019 Roland Frasier
GROWTH IDEA SCORE CARD
Prioritize What To Do First With The GISC GISC Tool
© 2019 Roland Frasier
October 2018 Intensive © 2019 Roland Frasier
© 2019 Roland Frasier
SOAPS GROWTH FRAMEWORKSTEP 3: ACTIVITIES
© 2019 Roland Frasier
CUSTOMER EXPERIENCE ELEVATOR
© 2019 Roland Frasier #War Room April 2019
Customer Touchpoint InventoryPre-Purchase Purchase Post-Purchase
Ads, WebsiteBlog, NewsletterLanding PagesWebinar, FacebookInstagram, YouTubeLinkedIn, EmailChat, UGC, Ungated User CommunitiesComparison SitesReview Sites, StoreStorefront, AmazonCall Center, Samples
Add-To-CartPersistent CartIn-Cart Pre-CheckoutCheckout, Upsells, Down-sellsCross-sellsIn-Purchase SupportThank You Page ConfirmationsChat, MessengerIn-Person SalesCall Center
ConfirmationsShipping, TrackingDelivery, Unboxing1st Product Contact1st Product UseOn-Boarding, NPSConsumption, GiftsFollow-Up, SupportUser CommunitiesUGC, TestimonialsFollow-On Sales Loyalty Programs
© 2019 Roland Frasier #War Room April 2019
Customer Touchpoint InventoryPre-Purchase Purchase Post-Purchase
© 2019 Roland Frasier #War Room April 2019
Customer Experience Elevator
5 ⭐ Review
7 ⭐ Experience
10 ⭐ Experience
3 ⭐ Review
© 2019 Roland Frasier
MIA LIA MIP LIP ANALYSIS
Apply Pareto Principal To Your Product Line (270 Products)
© 2019 Roland Frasier
© 2019 Roland Frasier
SCALE MIAS ELIMINATE LIASBROWN BOX > 6% REV + 8% PROFITWAR ROOM > 6% REV + 42% PROFIT#1 BOOK SYSTEM > 8% REV + 10% PROFITAUTHORITY BP > 6% REV + 9% PROFITECOMMERCE > 63% REV + 8% PROFITEVENTS > 11% REV + 23% PROFIT
© 2019 Roland Frasier
EXERCISE: FEED YOUR MIAs STARVE YOUR LIAs
WHAT ARE YOUR MOST IMPACTFUL ACTIVITIES YOU ENJOY MOST RIGHT NOW?
ELIMINATE LIAs FULLY SCALE MIAs
WHAT ADDITIONAL VERTICALS CAN YOU EXPAND YOUR MIAs INTO?
HISTORICAL MIAs (MOST IMPACTFUL ACTIVITIES)
© 2019 Roland Frasier
Joy Brand Sales Profit Value Scale Ease5 Year List Of Acyviyes Contribuyng 20%+ To RPV
1. _______________________
2. _______________________
3. _______________________
4. _______________________
5. _______________________
6. _______________________
____ ____ ____ ____ ____ ____ ____
____ ____ ____ ____ ____ ____ ____
____ ____ ____ ____ ____ ____ ____
____ ____ ____ ____ ____ ____ ____
____ ____ ____ ____ ____ ____ ____
____ ____ ____ ____ ____ ____ ____
HISTORICAL LIAs (LEAST IMPACTFUL ACTIVITIES)
© 2019 Roland Frasier
Core/Non-Core Eliminate/Keep5 Year List Of Activities That Contributed Less Than 20% To Revenue, Value or Profit
1. ______________________________________
2. ______________________________________
3. ______________________________________
4. ______________________________________
5. ______________________________________
6. ______________________________________
_____ _____
_____ _____
_____ _____
_____ _____
_____ _____
_____ _____
LEVERAGED ACTIVITIES
© 2019 Roland Frasier
3 Quick Ways To Find Leverage In Your Business…
#1: Replication
#2: Quick Wins Checklist
#3: Leveraged Growth Matrix© 2019 Roland Frasier
Replicate: How Can We Do A $6MM - $10MM Event Every Month?
Expand Internayonally
• Reuse The Same Content
• Access Host-Partner Audiences
• Uylize Host-Partner Teams
• Sell Exisyng Sponsor Pipeline
• Tap Local Ceryfied Partner Network
• Launch New Countries From Host-Partner Events
• Leveraged Customers: Partner Audiences
• Leveraged Investment: Partner + Sponsors
• Leveraged Team: Core Team + Partner Staff
• 2020: Amsterdam + USA West
• 2021: Asia Pacific + Russia + Brazil
© 2019 Roland Frasier
__ Expand Internayonally (T/G/S/F)
__ Manufacture In-House (G/S)
__ Buy Your Compeytors (T/G/S)
__ Buy Your Suppliers (T/G/S)
__ Buy Your Clients / Partners (T/G/S)
__ Cost Center To Profit Center (G/S/F)
__ Buy Complementary Media (T/G/S)
__ Franchise To Others (G/S/F)
__ License Brand/Products To Others (G)
__ Create JVs + Strategic Partnerships (T/G/S/F)
__ License Other Brands/Products/Services (G)
__ Crowdfund With Clients + Customers (G/S/F)
__ Debt/Equity Offering (T/G/S/F)
__ Borrow A Salesforce/Rep. Network (T/G/S)
__ Outsource Or Offshore Functions (T/S)
__ Add Services/Digital To Physical Products (G)
__ Add Physical Products To Services/Digital (G)
__ Bolt-On Businesses (G/F) Benefits Key:T = Team G = GrowthS = Scale F = Funding
Method #2: Quick Wins Leverage Checklist
© 2019 Roland Frasier
Leveraged Customer Acquisiyon (KPI = CAC + DPL + Viral Coefficient)
Add A Channel
Acquire Enyty
Affinity Play
Leveraged Transacyon Size + Margin Enhancement (KPI = ICV + GM)
Add OPP + OPS
Bigger Orders
Higher Margins
Leveraged Buyer Frequency (KPI = CHURN + LTV + MAU + PIR)
Add Recurring
Buy Recurring $
Borrow Rec. $
Data + Network
Investors + Targets
Influencers + PMF
OP Products/Offers
OP Dist. Channels
Consolidate S/C
OP Products/Offers
Investors + Targets
OP Products/Offers
Media + Channels
SPA/APA/License
COIs + Virality
Svc/Prod Partners
Bulk + Bundles
Vert/Horiz Int.
New Prod/Serv
SPA or APA
Outsourced
Channel Partners
Capital + Debt
Social Proof/P2P
Super Funnel
Wholesalers
Mfg. + Strat Rels.
License/Contract
Capital + Debt
Partner/Affiliate
Method #3: 3x3x3 Leveraged Growth MatrixGoal Method NeedMeans
© 2019 Roland Frasier
Sales Force, Entrepreneur, MicroSo~
Purchased SurvivalLife.com, Publishing Company
Influencers @ Events, Top-Down Video, eSports
Referrals From Sharks e.g. SpyEscape
BathBombSupplies.com + Wholesale Distributors
T-Shirts, Bath Bombs, Personalizayon Prinyng
FPA Buyers Club, American Gun Associayon
Purchased TruConversion.com
Recurring Affiliate Offers, Other Peoples’ Lists
Leveraged Customer Acquisiyon (KPI = CAC + DPL + Viral Coefficient)
Add A Channel
Acquire Enyty
Affinity Play
Leveraged Transacyon Size + Margin Enhancement (KPI = ICV + GM)
Add OPP + OPS
Bigger Orders
Higher Margins
Leveraged Buyer Frequency (KPI = CHURN + LTV + MAU + PIR)
Add Recurring
Buy Recurring $
Borrow Recurring
Channel Partner
SPA/APA/License
COIs + Virality
Svc/Prod Partners
Wholesalers
Vert/Horiz Int.
New Prod/Service
SPA or APA
Outsourced
3x3x3 Leveraged Growth ExamplesGoal Method Means
© 2019 Roland Frasier
Traffic Channel Grid Exercise + Channel Partner List
Mergers & Acquisiyons Grid Exercise
Influencers + Celebriyes List
Test Affiliate Offers + Partner With The Best
Find Wholesale Buyers For Your Products/Services
M&A Grid Customers+Suppliers You Could Acquire
5-80-5 MRR Exercise
Mergers & Acquisiyons Grid
Recurring Revenue Affiliate Offers
Leveraged Customer Acquisiyon (KPI = CAC + DPL + Viral Coefficient)
Add A Channel
Acquire Enyty
Affinity Play
Leveraged Transacyon Size + Margin Enhancement (KPI = ICV + GM)
Add OPP + OPS
Bigger Orders
Higher Margins
Leveraged Buyer Frequency (KPI = CHURN + LTV + MAU + PIR)
Add Recurring
Buy Recurring $
Borrow Recurring
Channel Partner
SPA/APA/License
COIs + Virality
Svc/Prod Partners
Wholesalers
Vert/Horiz Int.
New Prod/Service
SPA or APA
Outsourced
3x3x3 Leveraged Growth Action StepsGoal Method Means
© 2019 Roland Frasier
LEVERAGEDISCOVERY +
DISTRIBUTION© 2019 Roland Frasier
0 50 100 150 200 250 300 350
Telecom
Banking
B2B
Real Estate
PR Media
Tech Hardware
Financial
Non-Profit Edu
B2C
Marketing Agency
Healthcare
Prof. Serv. Consulting
Transportation
Manufacturing
Construct ion
Consumer Goods
Customer Acquisition Cost
© Roland Frasier
The High Cost Of Customer Acquisition
© 2019 Roland Frasier
OPP = Other People’s Pla�orms
© 2019 Roland Frasier
One Lisyng Built €31B Company
© 2019 Roland Frasier
Successful Leveraged Virality Plays…Dropbox, Uber, Harry’s, Groupon, Blue Apron Used Bribes
One Plus, Naked Wines + GmailUsed A Waiting List + Invites
Etsy, Udemy, Tinder Used Live Events
Facebook, Lyft + Yelp Used Geo-Launch + Data-Informed Expansion
5-80-5 MRR
© 2019 Roland Frasier
INSIGHT #1
© 2019 Roland Frasier
Static = 1X
© 2019 Roland Frasier
MRR = 4X-5X!
Static €6.4M
Valuation @ €531K/Month
MRR €31.9M€25.5MM More!
© 2019 Roland Frasier
What Stayc Income Can We
Convert To MRR?© 2019 Roland Frasier
€4.8M Into€23.9M
© 2019 Roland Frasier
How We Did It…#1: End A-La-Carte Trainings
#2: Focus… Grow Existing MRR
#3: Convert Non-MRR Into MRR© 2019 Roland Frasier
How You Can Do This…#1
Convert 1X Payments To MRR
© 2019 Roland Frasier
Rent The Runway: Fashion Subscription
Cadillac BOOK: Automobile Subscription
Apple iPhone: Cell Phone Subscription
Convert 1X To MRR… Lori Taylor: TruDog
1X To MRR… Vital Choice Seafood
Add MRR (Supplements) To Non-MRR (Seafood)
How You Can Do This…
#2Add MRR Services
© 2019 Roland Frasier
Add MRR Services… Michael Parrella: I Love Kickboxing
How You Can Do This…#3
Turn 1X Sales IntoA SaaS Or Box
© 2019 Roland Frasier
Add MRR Services… Ezra Firestone: One Click Upsell
Add MRR Services… Digital Marketer DMHQ
How You Can Do This…#4
Memberships, Associations + Buyer’s Clubs
© 2019 Roland Frasier
Add Membership Upsells To Funnels
© 2019 Roland Frasier
Add Associayon Upsells To Funnels
© 2019 Roland Frasier
Add Buyers Club Upsells To Funnels
© 2019 Roland Frasier
Stack All 3 Together
© 2019 Roland Frasier
How You Can Do This…#5
Add Product + Service Certifications Or Licenses
© 2019 Roland Frasier
Course Related Ceryficayons… DigitalMarketer.com
© 2019 Roland Frasier
Training Related Ceryficayons… Bikram Yoga
© 2019 Roland Frasier
Product Related Certifications… Underwriters Labs
© 2019 Roland Frasier
MRR Step-By-Step
© 2019 Roland Frasier
MRR Step-By-Step Example
© 2019 Roland Frasier
5-80-5 E2P
© 2019 Roland Frasier
INSIGHT #2
© 2019 Roland Frasier
LET THEM LAUGH
November 2006
© 2019 Roland Frasier
© 2019 Roland Frasier
€125B€58.3B
€22.7B
NAINT
AWS
€6.4B€-1.9B
€6.6B
NAINT
AWS
NET SALES PROFIT
Source: Amazon 2018 Annual Report
© 2019 Roland Frasier
€6.4B€-1.9B
€6.6B
NAINT
AWS
AWS EARNED11.6X THE PROFIT
MARGIN ON87.6% LESS REVENUE
PROFIT
Source: Amazon 2018 Annual Report
How Can We Turn Expenses To
Profits?© 2019 Roland Frasier
€43,400Content Team
© 2019 Roland Frasier
€283K RevenueBonus… It’s MRR
© 2019 Roland Frasier
€80,616 Profit
© 2019 Roland Frasier
How You Can Do This…#1: Identify Your Biggest Expenses#2: Convert To Profit Centers? #3: Offer Each As A New Product Or Service
© 2019 Roland Frasier
E2P…
© 2019 Roland Frasier
E2P… Example
© 2019 Roland Frasier
© 2019 Roland Frasier
SOAPS GROWTH FRAMEWORKSTEPS 4/5: PROCESSES & SYSTEMS
5-80-5 BOB
© 2019 Roland Frasier
Bolt-On Business
© 2019 Roland Frasier
© 2019 Roland Frasier
© 2019 Roland Frasier
How You Can Do This…
#1: Identify Your Superpowers
#2: Who Has Your Customers?
#3: Match SPs To Their Needs© 2019 Roland Frasier
BOB 5X Lead Multiplier… Example
© 2019 Roland Frasier
BOB 5X Lead Mulyplier… Example
© 2019 Roland Frasier
© 2019 Roland Frasier
CO-BRAND WITH PRODUCT
INTEGRATION PARTNERSHIPS
© 2019 Roland Frasier
EO San Diego
© 2019 Roland Frasier
© 2019 Roland Frasier
© 2019 Roland Frasier
© 2019 Roland Frasier
© 2019 Roland Frasier
© 2019 Roland Frasier
EXERCISE
© 2019 Roland Frasier
EXERCISE
© 2019 Roland Frasier
ACQUISITIONFOR GROWTH
© 2019 Roland Frasier© 2019 Roland Frasier
BUY + SELLHOLD
vs
Structure For A Bigger Exit
© 2019 Roland Frasier
Revenue
Profit
Mulyple
Cash To Seller
X-EBITDA
€5,000,000
€1,000,000
7
€7,000,000
X-Revenue
€5,000,000
7
€35,000,000
X-SDC/SDE
€5,000,000
€1,000,000
1
€1,000,000
Same #s… Very Different Results
© 2019 Roland Frasier
4Steps To Acquire
For Growth
© 2019 Roland Frasier
Step 1: Decide Which Types Of Businesses ToAcquire
CORE BUSINESS
MEDIA
IP
SERVICEVENDORS
PRODUCT VENDORS
TEAM + RESOURCES
SUPPLY + DISTRIBUTION
© 2019 Roland Frasier
IDEA INCUBATOR
MEDIA
IP
SERVICEVENDORS
PRODUCT VENDORS
TEAM
SUPPLY + DISTRIBUTION
© 2019 Roland Frasier
RolandFrasier.com WAR ROOM 10/18
CORE BUSINESS
MEDIA__________________________________________________
IP______________________________________________________________________
RESOURCES__________________________________
SUPPLY + DIST.__________________________________
SERVICES__________________________________________________
PRODUCT__________________________________________________
M =___
M =___
M =___
M =___
M =___
M =___
M =___
RolandFrasier.com WAR ROOM 10/18
CORE BUSINESS
MEDIA__________________________________________________
IP______________________________________________________________________
RESOURCES__________________________________
SUPPLY + DIST.__________________________________
SERVICES__________________________________________________
PRODUCT__________________________________________________
M =___
M =___
M =___
M =___
M =___
M =___
Affiliates, Customers,SOPs, Ops/Dev Team
Manufacturer, SupplierDistributor, Retail Site
WebsiteBlogFacebook GroupInstagram PageYouTube Acct.
FinancialBusinessPublishingAdvertisingBrokerage
PatentCustomer ListTrademarkSoftwareCopyright
RelatedUpsell/DownsellCross-SellSubstituteComplementary
M =___
© 2019 Roland Frasier
Step 2: Buy Businesses For Nothing DownOwner CarryEarn-OutSwapsABL
Split EquitySLiPBase-LinePipe Wrench
Buy A €25M Company For €0€25M Ask For Established Major Media Brand€10M For 75% Instead Of €25M For All€2M Down + €8M Financed From Cash Flow€2M Sell 15% To Non-Competing PartnerOwn 60% For €0 Out Of Pocket
© 2019 Roland Frasier
© 2019 Roland Frasier
Step 3: Find The Exit Mulyple For Each Profit Center
Revenue Mulyples By Industry 2018
Source: Stern.NYU.edu
Industry Determines Valuation
What Business Are You In?
What Valuation?
RolandFrasier.com WAR ROOM 10/18
CORE BUSINESS
MEDIA__________________________________________________
IP______________________________________________________________________
RESOURCES__________________________________
SUPPLY + DIST.__________________________________
SERVICES__________________________________________________
PRODUCT__________________________________________________
M =2-5x
M =1-2x
M =31x
M =.9x
M =1-3x
M =2-8x
M =1-3x
Affiliates, Customers,SOPs, Ops/Dev Team
Manufacturer, SupplierDistributor, Retail Site
WebsiteBlogFacebook GroupInstagram PageYouTube Acct.
FinancialBusinessPublishingAdvertisingBrokerage
PatentCustomer ListTrademarkSoftwareCopyright
RelatedUpsell/DownsellCross-SellSubstituteComplementary
© 2019 Roland Frasier
Step 4: Reposition Towards The Highest Exit Multiple
© 2019 Roland Frasier
Which Exit Mulyple Creates The Greatest Exit Value?
IndustryEdu. ServicesPublishingBusiness ServicesSo~ware/Internet
Mulyple1.45.91
1.836.76
IndustryR.E.I.TDiversifiedFinance ServicesRetail Internet
Multiple11.432.64
31.812.99
Up To 30.9X Higher Valuation!Total Market = 2.89
RolandFrasier.com WAR ROOM 10/18
CORE BUSINESS
MEDIA__________________________________________________
IP______________________________________________________________________
RESOURCES__________________________________
SUPPLY + DIST.__________________________________
SERVICES__________________________________________________
PRODUCT__________________________________________________
M =2-5x
M =1-2x
M =31x
M =.9x
M =1-3x
M =2-8x
M =1-3x
Affiliates, Customers,SOPs, Ops/Dev Team
Manufacturer, SupplierDistributor, Retail Site
WebsiteBlogFacebook GroupInstagram PageYouTube Acct.
FinancialBusinessPublishingAdvertisingBrokerage
PatentCustomer ListTrademarkSoftwareCopyright
RelatedUpsell/DownsellCross-SellSubstituteComplementary
2nd
1st3rd
© 2019 Roland Frasier
Increased Valuayon From Reposiyoning The Business
2014PublishingMultiple = .91
2019REIT + SoftwareMultiple = 7.73
© 2019 Roland Frasier
684%
© 2019 Roland Frasier
Buy + Sell For WealthStep 1: Decide What To BuyStep 2: Buy For Nothing DownStep 3: Choose An Exit MulypleStep 4: Reposiyon For Exit
EV Acquisiyon Arbitrage: Acquire Low Mulyple Enyyes With Your Higher Mulyple Business
© 2019 Roland Frasier
Thank You!