ND2 PUBLIC LIBRARIES SUMMIT

stTheme: - 21 Century Public Libraries – Innovation develops Communities

ROYAL SWAZI SUN HOTEL EZIKWINI, SWAZILAND

AfLIAAfrican Library and Information Associations and Institutions

TH ST30 APRIL – 1 MAY 2016

Programme of Events

08.00 - 08.30 Registration and Opening

Chairperson Prof. Rocky Ralebipi-Simela

08.30 – 08.40 Welcome by AfLIA President – Mr John Tsebe08.40 - 08.50 Report from Public Libraries Network - Gertrude Mulindwa08.50 - 09.05 Keynote Speaker – Deborah Jacobs09.05 – 09.15 Chairperson's closing remarks

09.15 – 09.45- TEA BREAK

09.45 - 12.00 Innovation – Creating an innovative public library environmentChairperson Dr. Victoria Okojie09.45 – 10.20 Lead Speaker - Dr. Hannelore Vogt - Geeks, Games and Gadgets - Innovative Services and the Transformation of Space

st10.20 – 10.40 1 Speaker -Alikem Tamakloe - Public Library Innovative Service enhances ICT skills of Rural school children

nd10.40 – 11.00 2 Speaker -Dr. Nkem Ekene Osuigwe - Leveraging on organizational Culture for innovative services:

Sub-Theme I

a case study of Prof. Kenneth 08.00 - 08.30 Dike State Central eLibrary, Awka, South East Nigeria11.00 – 12.00 - Discussions

13.00 - 15.00 Community needs – Mapping and Using Community Needs

Chairperson Ms. Gertrude Mulindwa

13.00 – 13.30 Lead Speaker -Ms. Ramune Petuchovaite - Public library's golden pathway to successful service: Understanding your community needs

st13.30 – 13.50 1 Speaker-Mary Kinyanjui - Library as agent of change: a model for public libraries to supporting community needs through provision of services.

nd13.50 – 14.10 2 Speaker -Joan Mwachi-Amolo - Digital Libraries In Public Spaces –Addressing Community Needs14.10 – 15.10 - Discussions

Sub-Theme II

TH

DAY ONE: SATURDAY 30 APRIL 2016

12.00 – 13.00- LUNCH

Sub-Theme III

THDAY ONE: SATURDAY 30 APRIL 2016

15.10 – 15.50- TEA BREAK

15.30 – 18.05 - Development Agenda – Public Libraries working towards the Cape Town Declaration, the AU Agenda 2063 and the UN Agenda 2030 Chairperson – Mr. Mandla Ntombela

st15.30 - 15.50 1 Speaker -John Tsebe - The Cape Town Declarationnd15.50- 16.10 2 Speaker -Garoma Daba - Libraries realising the AU Agenda 2063 rd16.10- 16.30 3 Speaker - Irene Onyancha- Libraries realising the UN Agenda 2030

th16.30 - 16.50 4 Speaker -Grant McNulty- Access, Skills and Development in Africa: Local Knowledge in Local Languages 16.50 – 18.00 - Discussions18.05 - Closing

STDAY TWO: SUNDAY 1 MAY 2016 Chairperson Dr. Buhle Mbambo -Thata

08.00 -08.20 Building financially sustainable libraries: community libraries as hubs for economic empowerment - YUNUS08.20- 08.30 Introduction to Unconference - Darren Hoerner08.30 - 10.00 3 Workshops for programmable recommendations led by Dr. Hannelore Vogt ; Ms.Ramune Petuchovaite; and Mr. John Tsebe.

10.00 – 10.30- TEA BREAK

10.30 – 13.00 – Unconference I – led by Darren Hoerner

13.00 – 14.00- LUNCH

14.00 – 15.00 - Unconference II – led by Darren Hoerner15.00 – 16.30 – Report back from workshops and adoption of Report16.30 – 17.00 – Closing19.00 - 21.00 – Conference Dinner

NDDAY THREE: MONDAY 2 MAY 2016 PARTICIPANTS DEPART

Alikem Tamakloe orks with the Ghana Library Authority was the Acting Regional Librarian in

charge of Public Library Services in the

Volta Region of Ghana and his area of focus is

innovative public library services and work with

children. He obtained the Masters Degree in

Information Studies from the University of Ghana.

He currently manages an EIFL funded Mobile Library

project in his region. He is a member of the Ghana

Library Association.

Deborah Jacobs,

irector of the Global Libraries Di n i t i a t i v e , o v e r s e e s t h e

fo u n d a t i o n' s wo rk towa rd

improving people's lives in developing and

transitioning countries through useful,

used, and sustainable public access to

in format ion and communicat ions

technology in public libraries. Prior to

joining the foundation in 2008, she served

as Seattle City Librarian for 11 years. In

addition to directing the Seattle Public

Library system, Jacobs led a $291 million

capital-improvement program called

“Librar ies for Al l ” that funded the

construction of a new Central Library and

renovated, built, or expanded 26 branch

libraries. During her tenure as Seattle City

Librarian, circulation of library materials in the

Seattle library system nearly doubled. Deborah

began her career as a children's librarian more

than three decades ago, and has received a

number of honors throughout her career.

Among other recognitions, Jacobs has been

named by Seattle Magazine as one of Seattle's

25 Most Influential People and was included as

one of Governing Magazine's Public Officials of

the Year in 2001, the first librarian ever to receive

this honor. Jacobs received a BA in Government

from Mills College and an MLS from the

University of Oregon.

Bio of Speakers

Garoma Daba

s the Librarian of the African Union in IAddis Ababa, Ethiopia.

Dr. Grant McNulty s a post-doctoral research fellow of the IArchive and Public Culture Research

Initiative and runs his own digital

media consultancy, McNulty Consulting.

He has an MA in Zulu (UKZN) and

completed a PhD thesis in Social

Anthropology (UCT) on custodianship

and the production and mobilisation of

the past in one area of contemporary

KwaZulu-Natal. He has a comprehensive

understanding of the intersection of

digital technologies, cultural institutions

and the communities they serve, as well as

of the history and post-apartheid

transformation of museums, archives and

libraries in South Africa.

Dr. Hannelore Vogt s the director of the Cologne Public Library since I2008, one of the biggest library systems in

Germany. Before that she was head of the

Würzburg City Library which has been the winner in

the national library ranking (BIX) four times in row and

was elected „Library of the Year“. 2015 Cologne City

Library was elected “Library of the Year” as best library

in Germany.She is a member of the IFLA Metropolitan

Libraries Standing Committee, a long time chair of the

Advisory Board “Information and Library” of the

Goethe Institute and worked as a Strategic Advisor and

Reviewer for the Bill & Melinda Gates Foundation

(Global Libraries, Global Development). Apart from

having a degree in Librarianship, she also has a PhD in

Cultural Management in the field of l ibrary

marketing.She is a consultant for library management

worldwide and has many publications to her credit in

the field of customer orientation, innovative services

and library management.

Joan Mwachi-Amolo anages the Worldreader portfolio in Kenya and greater MEast Africa. She is responsible for the strategic

objectives and policies in the country office. Joan is

an experienced educator, designer and implementer of training

programs and capacity-building initiatives around non-formal

school systems in impoverished communities. She has expertise

in designing programs and tools for start-up organizations. Prior

to joining Worldreader, Joan was the Regional Support Manager,

Operations, at Bridge International Academies, a Nairobi-based

organization that builds a network of ultra-low cost private

primary schools. Joan received a Bachelor of Education degree

and a Master in Education Administration degree, both from

Kenyatta University..

Irene Onyancha

Is the Chief Librarian

of the United Nations

E c o n o m i c

C o m m i s s i o n f o r

Af r ica (ECA) . She

holds a Bachelor of

Science degree in

Botany / Zoology

from the University of

Nairobi -Kenya and Masters in

Information Science from the

University of Sheffield - England.

Ms Onyancha has over 20 years of

experience in information and library

s e r v i c e s h a v i n g w o r k e d i n

e s t a b l i s h e d n a t i o n a l a n d

international research organizations

as well as the in the United Nations

namely, the Kenya Agricultural

Research Inst i tute (KARI) , the

International Agroforestry Centre in

Na i rob i Kenya and Food and

Agricultural Organization of the

United Nations (FAO), Rome. Italy. In

addition, Irene has worked on

cont inental capacity bui ld ing

programmes to support African

Research Libraries to document,

manage and disseminate local

content online such as the FAO -

AGRIS programme and currently the

ECA

- African

V i r t u a l

Information Network (AVLIN)

formerly administered through the

Committee for Development

I n f o r m a t i o n S c i e n c e a n d

Technology (CODIST) programme.

She serves as a member of

Research4Life Council.Irene has

presented papers and posters in

several international conferences

and published several journal

a r t i c l e s a s w e l l a s m a d e

contributions to books in her area

of discipline.

Mary Kinyanjui

orks as a librarian at Kenya National Library WService Kibera branch ( ) www.knls.ac.ke

where she is in charge. Before being

transferred to Kibera branch, she worked in the National

Library Division where she was in charge of ISBN, ISMN

and ISSN. Mary holds a Masters Degree in Information

Science from Moi University and works with the

community focusing on meeting their informational

needs. She is also a member of Kenya Library Association

(KLA). University..

John K. Tsebe

s a retired National Librarian of South IAfrica and currently is the President

of AfLIA. He has worked in the Library

and Information Services field since 1975.

In March 2004 he was appointed

National Librarian of South Africa, after

previously holding the position of

University Librarian at the University of

the North, now University of Limpopo, for

19 years. He was one of the first three

graduates in Library and Information

Science at the University of the North,

and he holds a Master's degree in Library

Science from Syracuse

University, as well as a Master's degree in

Public Administration from Harvard

University. He was once the Chairperson

of the Conference of Directors of

National Libraries (CDNL), and he also

served on the Boards of the South African

Library and Information Consortia

(SANLiC) and the South African Book

Development Council (SABDC). He has

chaired the Forum of Univers i ty

Librarians of South Africa, as well as the

Executive Committee of the Standing

Conference of African National and

University Libraries in Eastern, Central

and Southern Africa (SCANUL-ECS).

Ramune Petuchovaite

s the manager of EIFL Public Library Innovation IProgramme (EIFL-PLIP), which supports public

library service innovation and capacity building

of public librarians in developing and transition

countries. Before joining EIFL, Ramune worked with

library programmes at the Ministry of Culture of

Lithuania and lectured at the Institute of Library and

Information Sciences of Vilnius University.

Dr. Nkem Ekene Osuigwe as over 25yrs experience as a Hl ibrar ian working in the

Reference , Tra in ing and

Research, Children's and Cataloguing

and Classification Sections of the Public

Library. She successfully deployed e-

Library services as the Head of Prof.

Kenneth Dike State Central eLibrary,

Awka Anambra State. She is interested in

building public libraries into strong

institutions for national development

through active engagement with

communities of real and potential users

for innovative and more effective

information services. She is also deeply

involved in advocacy on many

platforms for branding of public libraries

as essential and trusted institutions for

e d u c a t i o n , l i t e ra c y, a c c e s s t o

information and achievement of SDGs

in Nigeria.She has presented more than

eight (8) papers in local, national and

international conferences, has fifteen

(15) publications in national and

international journals, and chapters in

two (2) books published in UK and

USA.She has a B.A (English) - University

of Benin, MLS - University of Ibadan and

a doctorate degree in Library and

Information Science from Abia State

University. She has served as the Secretary and

Chairman, Nigerian Library Association,

Anambra State Chapter, Secretary, Public

Library Section, Nigerian Library Association

and is currently national VP2, Nigerian Library

Association. She is also the interim Vice

Chairman of the Public Library Section, AfLIA.

Currently, she serves as the Chief Editor of the

Library and Information Science Digest – a

journal of the Nigerian Library Association,

A n a m b r a S t a t e C h a p t e r . S h e i s a n

administrative member of SDGs Action Group

Nigeria – an online advocacy group for

achievement of SDGs in Nigeria. Presently, she

works as Director, Nigerian Book Foundation.

NkemEkeneOsuigwe is happily married with

children to Prof. A. N. Osuigwe.

ABSTRACTS

1. Public Library innovative service enhances ICT skills of rural school children.byAlikemTamakloe tamakloealikem@yahoo.com

AbstractComputer and internet skills are today basic requirements development. Information Communication Technology (ICT) was, therefore, made part of Ghana's educational curricula. However, many schools do not have computers, internet connections or electricity, depriving students of practical lessons. As a result, they fail their ICT examinations. Those from poor families fall out of school. Without skills, they are unable to compete in the job-market, and face an uncertain future. The goal of this paper is to present the experience of Volta Regional library that is bringing new educational opportunities to schoolchildren from underserved communities through mobile library ICT services. The library travels to schools in a van equipped with solar power, with fully-charged laptops for the children to have practical ICT lessons. This service was developed with support of Electronic Information for Libraries' Public Library Innovation Program (EIFL-PLIP). From October 2012, the library started weekly computer classes in five schools. Within six months it conducted 105 computer lessons, building the ICT competencies of over 200 students, increasing their potential to pass their exams. They used the educational content and games on the computers with ease and 119 of them could research on the internet and on the digital library (e-granary), and use e-mail. In April 2013, the library

conducted a short impact survey with 60 participants. The participants believed the lessons had improved their chances of passing the Basic Education Certificate Examination. The library took advocacy and awareness-raising measures to attract more support . The Ghana Investment Fund for Electronic Communication (GIFEC) increased her support to the library with five additional desktop computers and a projector. With the help of EIFL-PLIP, the library raised additional funds through the international Global Giving fundraising website, to buy additional netbook computers. The success story attracted more schools. It was also used by EIFL to win funding from Nokia to replicate the service in three other regions in Ghana.The paper draws conclusions based on the success of the service and recommends that government should expand and adequately resource public library service points in the country. It also recommends that all District Libraries be equipped with mobile library vans with solar power to enable them reach unserved and underserved communities with the innovative service.Key words: Public library. Digital library. Technology. Internet. Education.

2. Access, Skills and Development in Africa: Local Knowledge in Local Languages by Grant McNulty grant@mcnulty.co.za

AbstractThis paper offers an in-depth analysis of the Ulwazi Programme, a pioneering digital, community-oriented library initiative of the eThekwini Municipality's Libraries and Heritage Department in Durban, South Africa. Using social technologies, the existing public library infrastructure and through engaging local communities, the Ulwazi Programme creates a digital platform to record and share, in both English and Zulu, aspects of local history and culture within the eThekwini Municipality. Analysing the Ulwazi Programme, this paper goes on to propose a theory of change, aligned to the South African government's National Development Plan and the United Nations' 17 sustainable developments

goals, defined in its 2030 Agenda for Sustainable Development. Many of these goals require innovative solutions in order to be achieved. The theory of change advances the idea that the implementation of a local knowledge, local language digital platform, which facilitates straightforward and simple user contributions, has the potential to support certain of the South African and UN development goals, including skills development, promoting local languages and local knowledge, supporting social inclusion and cohesion, and contributing to the creation of a knowledge society and economyKeywords - eThekwini, Local knowledge, ICTs, Knowledge society, Knowledge economy, Social inclusion, Social cohesion

3. Geeks, Games and Gadgets - Innovative Services and the Transformation of SpaceBy: Dr. Hannelore Vogt

AbstractAs the digital world becomes more and more a part of everyone's daily

lives, it is critical for libraries to think about their future role. Nowadays

people don't want to be recipients only, they want to be active and to

share their knowledge and their ideas. The presentation focuses on best

practice most vital to the success of public libraries. This implies a

transformation of the physical space and the services as well – the library

as a makerspace and a community hub. Topics like the formation of

unusual community partnerships, advocacy, change and innovation

management and tailor-made innovative programs will be on the agenda.

hannelore.vogt@stadt-koeln.de

4. Libraries realizing the UN Agenda 2030. The African ContextBy: Irene Onyancha onyancha@uneca.org

AbstractIn September 2015 world leaders adopted the Sustainable Development

Goals - during the SDGs Summit in New York. This officially ushered into

the world the Global Goals or Agenda 2030.

Libraries make an important contribution to development however their

role has not been appreciated and exploited in the realization of the

national development efforts and especially in Africa. The mere exclusion

of the access to information as a support to the implementation of the

Millennium Development Goals and the long struggle to gain inclusion

and recognition in the Agenda 2030 underpins the lack of appreciation of

the role of Libraries in the national development agenda.

This presentation highlights the SDGs and how libraries can significantly

contribute to their realization with examples from Africa. In addition the

presentation looks at steps Librarians should take in promoting and

demonstrating the significance of Libraries in the national and continental

d e v e l o p m e n t a g e n d a .

5. Digital Libraries In Public Spaces –Addressing Community Needs

By: Joan Mwachi-Amolojoan@worlreader.org

AbstractLibrary service in Kenya is changing. Addressing evolving community

needs has rapidly led to adoption of new formats. Technology plays a

major role in providing instant access to information. Librarians are

moving away from their desks to engage patrons in activities that suit

specific local communities. Librarians are addressing development

agenda by actively reaching out to communities, bringing them on board

mobile learning by integrating traditional librarianship with mobile

platforms.

For the past five years Worldreader has worked to deliver the largest

culturally relevant library, currently at 31,901 digital titles, to the

developing world. E-readers are cost effective while mobile phones are

commonly found, even in rural households.

E-reading programmes reach over 127,865 families and patrons in

Worldreader's school and library programs in Kenya, Uganda, Tanzania,

5. Libraries realizing the UN Agenda 2030. The African Context Continued.By: Irene Onyancha onyancha@uneca.org

Rwanda, Ethiopia, Zimbabwe, Zambia, Malawi, South Africa, Sierra Leon,

Nigeria, Ghana. Information on health, agriculture, education, other

subjects, reading for pleasure, reaches as far as mobile phones can go.

Since 2010, Worldreader has reached 20 million people on the mobile

phone App.

E-readers are an-easy-to use device, increasingly available inexpensively,

downloading books using either 3G technology or Wifi. The long battery

life, ruggedness of the device, ability to charge using solar power makes it

compelling technology to adopt, even in harsher environments.

Building on school-based programs that have continued to show

significant positive impact on children's reading skills and literacy

acquisition in both English and local languages,Worldreader piloted

Project LEAP (Libraries, E-reading, Activities, Partnership), March to

December 2014. Funding was by Bill and Melinda Gates Foundation,

implementation by Worldreader and Kenya National Library Services.

The LEAP pilot equipped eight libraries in Kenya with 250 e-readers

creating immediate supply of 50,000 books of varying genres, suitable for

patrons of all ages. The pilot attempted to answer questions such as how

libraries adopt services and spaces to meet patron needs.

From the pilot's learning, Worldreader in partnership with Kenya National

Library Services, is scaling LEAP across KNLS's network of 61 libraries.

This presentation will discuss the potential for digital reading

programmes in communities through libraries.

Key words: Libraries, digital, cost, content, communities, activities,

p a r t n e r s h i p . .

6. Library as agent of change: a model for public libraries to supporting community needs through provision of services.

.

By: Mary Kinyanjui wanguicecelia@gmail.com

AbstractIn Kenya, as elsewhere in the world, parents sometimes lack quality time

for their children. In this case children find it easy to interact with librarians

and consequently confide in them. knlsKibera, situated in the giant slum

on the outskirts of Nairobi, has attracted many children due to its unique

services. Children spend most of their time in the library, thus librarians are

able to identify children's needs. The library discovers and maps services

that need to be provided innovatively in order to meet the needs of the

community. The challenges cut across the gender and include lack of ICT,

role models, empowerment programs, drug abuse, radicalization of

youths, girls lacking sanitary towels and fees. The library came up with a

way of curbing these challenges by providing a platform to discuss and

channel change to the community. Through creative and innovative

ideas, the library is an agent of change and a torch to the entire

community. The library organizes empowerment programs, workshops

addressing drug abuse and crime, life skills, computer trainings, career

guidance, fun reading events and provides sanitary towels to girls. The

librarian has reported high levels of relish from the participants. This paper

considers the experience and impact of knls Kibera library distinctive

services to meet the community needs. It argues that the library's unique

services, appropriate technology and interactive workshops offer a

platform to discuss challenges experienced by the community.

6. Library as agent of change: a model for public libraries to supporting community needs through provision of services. Continued

.

By: Mary Kinyanjui wanguicecelia@gmail.com

The library uses ICT to disseminate information and equalize

opportunities for children as well as community members' exposure to

technology. The paper also discusses how klns Kibera provides services to

the community, how librarians overcome challenges and explain the

advantages of mapping the community needs. This has inspired a love for

reading within the slum, increased the numbers of users in the library,

contributed to improved school results, reduce the number of dropouts

from schools, reduce crime and adults enrolling in colleges.

It argues that the knls Kibera library's experience offers a cost-effective,

efficient and replicable model.

Keywords: Slum, Knowledge, Technology, Community, ICT, Services

7. Leveraging on organizational culture for innovative services: a case study of Prof. Kenneth Dike State Central eLibrary, Awka, South East Nigeria

.

By: Nkem Ekene Osuigwe nkemekene@ymail.com;drnkemosuigwe@gmail.com

AbstractThe accepted way duties are performed, processes are patterned and

problems are solved make up the organizational culture of a workplace. A

healthy organizational culture provides opportunities for realization of full

potentials of staff, moves leaders in the workplace to develop strong

strength of purpose and direction in performing their duties, also

encourages enthusiasm about new ideas and adaptation to change. The

21st century public library needs to embrace changes in order to remain

relevant in its community by leveraging on its organizational culture

which could be adapted to promote innovative services. Non-traditional

SMS information services to People Living With HIV/AIDS (PLWHA),

offering library services as well as telling the Library's story through the

social media, Job search corner, Idea Exchange and collaborations for

promotion of literacy and teaching of digital literacy skills which were all

introduced in Anambra State Library Board were

driven by tapping into three specific aspects of its organizational culture

–modes of communication and interactions, adjustment of the

bureaucratic structure to embrace teamwork and the reward/support

systems. Descriptive survey design was used. The population of the study

was made up of seventy seven (77) employees of the Anambra State

Library Board. Frequencies, percentages and mean were used to analyze

data. Findings indicate that communications/interactions amongst staff

and adjusting the bureaucratic structure of the organization to embrace

teamwork both yielded positive significant mean values of 3.c and 2.99

respectively showing that the two factors of organizational culture

encourage innovations more than the reward/support systems which

yielded a significant mean value of 2.44.

Keywords – organizational culture, innovative services, public libraries

8. Public library's golden pathway to successful service: Understanding your community needs.

.

By: Ramune Petuchovaite ramune.petuchovaite@eifl.net

AbstractSince its launch in 2009, the EIFL (Electronic Information for Libraries)

Public Library Innovation Programme (EIFL-PLIP) has supported piloting

of 49 new public library services in 27 developing and transition economy

countries, including 21 services in eight countries in Africa. Starting out as

one-year projects, the majority have become sustainable public library

services. These services have improved the lives of thousands of people in

the areas like education, health and economic well being.

By working with libraries on practical projects and by conducting

research, EIFL-PLIP has constructed 'a road map' for successful

development of new services in libraries. The starting point of the road

map is community needs assessment.

Through community needs assessment, public librarians gain

understanding of real community challenges and needs, and can respond

to these in project and service development. Community needs

assessment also enables public libraries to generate information that will

inform service design, for example, selecting appropriate technology and

location of service delivery; building on community skills and avoid

service duplication in resource-poor environments. Community needs

assessment also enables librarians to generate relevant indicators for

monitoring progress and assessing the impact of services.

The majority of public libraries in developing and transition economy

countries have limited resources and capacity. It is therefore essential that

community needs assessment processes and methodologies are simple,

practical and low cost.

This paper reflects on EIFL-PLIP's experience of working with public

libraries to develop new, technology-based services in low resource

environments, and includes useful tips and examples of conducting

community needs assessment.

Key-words: public library innovation; community needs assessment;

technology

For further enquiries,

Please contact:

Executive DirectorEmail: hrah@aflia.net ; maadwoa2000@yahoo.com Tel: +233-24-446-0529

AfLIA Secretariat, INSTI - CSIR Building, CSIR HQ, Accra, GhanaEmail: info@aflia.net ; secretariat@aflia.net ; membership@aflia.net

www.aflia.net+233(0)204671774

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Connecting Africa’s Library and Information Communities