terminal guide magic-x8

MagIQui kc Us

C3 X8ser Guide

I want to do a..Sale

Mail / Telephone Or

.. To get started.Insert Card

rder Enter Amount

.. For more informa

See page 6 for full pr


ation...

rocess

rocess

Refund

Reconciliation Rep

Duplicate Receip

Completion

Pre-authorisationTop-up Authorisati

port

pt

n/ion See page 3 for full pr


See page 4 for full p



rocess

rocess

rocess

rocess

rocess

Merchant ID

Z - End of Day

X - End of Shift

Enter / Exit Training MMode Select YES or NO tpress

p g p

Follow the on screprompts


then

een

een

Merchant ID

Terminal ID (TID)

Other Acquirers

.................ID

.................ID

.................ID

TERMINADISPLAY

Processing aALY ACTION

Insewith

Chip and PIN Sale

DESCRIPTIO

ert the CARDHOLDER’S CARDh the chip facing towards the ke

N

D into the readereyboard.

Keypres

PreCAR

T ehthe

y in the amount in pence (i.e. 1ss the key.

ss the key and hand the TERRDHOLDER.

e HDRAC O REDL ek ys ni t rieh Pmake a mistake key (if they

again).key and key

545 for £15.45) and

RMINAL to the

PIN and pressesthey can press the

fI thMOto re

Teathe

ET Rto yrece

he TERMINAL shows ‘Call AuthOI* and press the key, you w

emove the card.

r off the MERCHANT’S copy. PCARDHOLDER’S copy.

MR INAL id s alp ys ‘ IP N KO ’ dna ohsou. Press the key and MERCeipt will print.

Centre’ refer to yourwill be prompted

Press any key to print

dluo eb dednah cab kCHANT’S copy of

meRand

*Merc ah nt

evom drac . Check transaction hd not declined or cancelled.

Operating Instructions

has been verified

1

TERMINALDISPLAY

Process

ACTION

sing a noitelpmoC (wher

Press the k

DESCRIPTION

re functionality is configured)

key to access the main menu.

Press t eh kethen press the

Press the k

If the cardholdernumber at this s+

ey until COMPLETION is highligkey.

key to enter the TRANSACTION

r is not present key in the cardstage and follow the prompts.

ghted

NS menu.

The code you ethis transaction.the last code yo

Key in the amoupress the key

Insert the CARDwith the chip fac

nter is the last code you were guth. If you have several top up-a

ou were given.

unt in pence (i.e. 1545 for £15.y.

DHOLDER’S CARD into the reacing towards the keyboard.

given for hs, enter

45) and

ader

ET MR INAL id s alpto you. Press thereceipt will print.

Tear off the MERthe CARDHOLD

T eh HDRAC OLthe key (if the

key and key

ays ‘ IP N KO ’ dna dluohs eb ednahe key and MERCHANT’S co.

RCHANT’S copy. Press any keDER’S copy.

RED ek ys ni t rieh PIN and presmake a mistake they can preey

again).y

de cab kopy of

ey to print

ssesess the

2

evomeR drac . Cand not declined

Check transaction has been verid or cancelled.

ified

TERMINADISPLAY

Pr

ALY ACTION

rocessing a rohtua-erP

Pre

DESCRIPTIO

ohtuapu-poT/noitasir

ess the key to access the m

ON

noitasir

main menu.

Prepre

Pre

+If thnumwill

ess t eh key so PRE AUTH isess the key. *

ess the key to enter the TRA

he cardholder is not present keymber at this stage and follow thl be asked for security code).

s highlighted then

ANSACTIONS menu.

y in the carde prompts (n.b. you

erPCA

Keypre

Inswit

yekehtsse dna dnah eht TERARDHOLDER.

y in the amount in pence (i.e. 1ess the key.

sert the CARDHOLDER’S CARDh the chip facing towards the ke

LANIMR to the

1545 for £15.45) and


T ehthe

Teathe

ET Rto yrec

e HDRAC O REDL ek ys ni t rieh Pmake a mistake e key (if they

again).key and key

ar off the MERCHANT’S copy. PCARDHOLDER’S copy.

MR INAL id s alp ys ‘ IP N KO ’ dna hsyou. Press the key and MERCceipt will print.



dluo eb dednah cab kCHANT’S copy of

* Top Up Authorisation must be selected and

meRand

3

is functionally the same, but Tod will be shown on subsequent s

evom drac . Check transaction hd not declined or cancelled.

Authorisationop Up s.screen

has been verified

PrTERMINALDISPLAYYA

rocessing a Chip and

ACTION

Press the k

PIN efundR

DESCRIPTION

key then select 5nihtiw( se

ec sdno ).

Insert the CARDwith the chip fac

Key in your acc

Key in the amopress the key

DHOLDER’S CARD into the reacing towards the keyboard.

cess code and press the key

unt in pence (i.e. 1545 for £15.y.

ader

.

45) and

Tear off the MEto sign. Verify C key. Tear off

evomeR drac . Cand not declined

fI the TERMINAMOI* and pressto remove the c

ERCHANT’S copy. Ask CARDHOCARDHOLDER’S signature. Pref the CARDHOLDER’S copy.

Check transaction has been verd or cancelled.

AL shows ‘Call Auth Centre’ refes the key, you will be prompcard.

OLDERess the

rified

er to yourted

*Merchant Operating In

structions

4

TERMINADISPLAYYA

ALY ACTION

Processing a eR

Pres

DESCRIPTIO

noitailicnoce Report

ss the key then select

N

5nihtiw( sec sdno ).

KeyThethe

y in your access code then prese TERMINAL will perform a Recreport. Tear off and keep the R

ss the key.conciliation and printReconciliation Report.

TERMINADISPLAY

ALY ACTION

Processing a

DESCRIPTIO

eceiptuplicate RD

N

Pres

KeyThe

Tearthe C

ss the key then select

y in your access code then prese TERMINAL will print a Duplica

r off the MERCHANT’S copy. PCARDHOLDER’S copy.

5nihtiw( sec sdno ).

ss the key.ate Receipt.

ress any key to print

5

TERMINALDISPLAY

Processing

ACTION

g a ohpeleT/rr/edrOliaM

Key in first digit

DESCRIPTION

elaSredrOeno Report

of the amount.

Key in the rema(i.e. 1545 for £1

Key in the cardprompts for morstart date. Key d(Delete mistake

Press the k

ainder of the amount in pence5.45) and press the key.

r and press the key. numberre information i.e. issue numberdates in format MMYY.s with the key = backspace

key to select KEYED.

Followr,

)

Ask the CARDHKey in the last 3

Key in the numbpostcode (i.e. 7

Press the k

HOLDER for the card security c3 or 4 numbers. Press the key

bers from the CARDHOLDER’S75 for SS7 5DE). Press the k

.

key to select NO.

code.y.

Sey.

Key in the numb(i.e. 412 for 4a, leave blank.) Pr

Results of the sif unsure of resutransaction.

fI the TERMINAMOI* and press

bers from the CARDHOLDER’S12 High St, when no house numess the key.

ecurity checks are displayed. Sults. Decide whether to accept t= cancel, = accept.

AL shows ‘Call Auth Centre’ refes the key.

S addressmber

See MOI*the

er to your

6

Tear off the MEthe CARDHOLD

snartehtkcehCnot declined or cThe transaction

RCHANT’S copy. Press any keDER’S copy.

dnadeifirevneebsahnoitcacancelled.is now complete.

ting Inaert Opchaner*M

ey to print

tionsucnstr

TERMINADISPLAY

P

ALY ACTION

Processing a Gratuity o

Inswit

DESCRIPTIO

or ‘Tip’ ity is c(where functional

sert the CARDHOLDER’S CARDh the chip facing towards the ke

ON

configured)


Keypre

PreCA

hTerp

y in the amount in pence (i.e. 8ess the key.

ess the key and hand the TEARDHOLDER.

ehtsmrifnocREDLOHDRACe.yekehtgnisse

8510 for £85.10) and

ERMINAL to the

ybtnuoma

Thelea

Thepen

Thethe

e CARDHOLDER should pressave a gratuity.

e CARDHOLDER keys in the gnce and presses the key.

e CARDHOLDER presses the e total and the gratuity amount.

s the key to

gratuity amount in

key to confirm

ET Rto yrec

Teathe

T ehthe

MR INAL id s alp ys ‘ IP N KO ’ dna hsyou. Press the key and MERceipt will print.

ar off the MERCHANT’S copy. P CARDHOLDER’S copy.

e HDRAC O REDL ek ys ni t riehmake a mistake e key (if they

again).key and key

dluo eb dednah cab kRCHANT’S copy of



eRand

7

evome drac . Check transaction hd not declined or cancelled.

has been verified

Please keep your Acce

Be sure to have plentyapproved supplier and

Keep your terminal pow

Important Informa

ess Code secret.

y of Streamline terminal pape can be contacted on 0800 2

wered and connected at all t

ation

er rolls in stock. NCR is a Str289 666 or visit streamline.c

times This is important as y

reamlinecom

ourKeep your terminal powterminal software is upbasis.

If the message “SECUhelpdesk.

If you intend to changesite, please check with

Avoid pulling the pape

wered and connected at all tpdated automatically by us vi

RITY ALERT CALL MAINTE

e your telephone system or toh us first regarding compatibi

r roll from the printer. When

times. This is important as yia your phone line on a mon

ENANCE” is displayed conta

o move your terminal to anolity.

at the idle screen always us

ourthly

act the

ther

e‘Paper feed’ - by press

Remember to change of roll.

Please ensure you perregardless of whether y

sing the key.

the paper roll when the red w

rform a Reconciliation at the you have taken transactions

warning line appears, indicat

end of every day’s trading,s or not.

ting end

8

Keep the dmoisture c

Do not uselectronic

Correct care and maindevice dry. Precipitation, hcan damage the terminal.

e or store the device in ducomponents can be dam

ntenance of the Terminhumidity, and all types of l

usty, dirty areas. Its movinmaged.

nalliquids or

ng parts and

Do not stoof electron

Do not stotemperaturcircuit boa

Do not atte

Do not dro

re the device in hot areasnic devices, and warp or m

re the device in cold areare, moisture can form insirds.

empt to open the device.

op knock or shake the de

s. High temperatures can smelt certain plastics.

s. When the device returnde the device, and damag

evice Rough handling can

shorten the life

ns to its normalge electronic

n break internalDo not drocircuit boa

Do not usethe device

op, knock, or shake the derds and fine mechanics.

e harsh chemicals, cleanin.

evice. Rough handling can

ng solvents, or strong dete

n break internal

ergents to clean

9

I want to do a..Sale

Mail / Telephone Or

Completion

. To get started..Insert Card

rder Enter Amount

.. For more informat




tion...

rocess

rocess

rocess

Refund

Reconciliation Repo

Duplicate Receipt

Pre-authorisationTop-up Authorisatio

ort

t

n/on

S l t YES NO t





th

rocess

rocess

rocess

rocess

Merchant ID

Z - End of Day

X - End of Shift

Enter / Exit Training M

Mode

Select YES or NO tpress



then

een

een

oF r the fu ll versi no

ww w.str ae ml

ME CR HANT

Terminal ID (TID)

of this u es r ug ide og

nil e.com

HELPDESK 80

to:

45 7 16 62 63*

O nep M adno y to Fri adB na k Ho il ad ys a9 -m p5

*Max ca ll c egrah from BT l dna lTel enohpe calls may eb m no ito

ay a8 -m 8pm, Satur ad y a9 mpm.

il ne is 3p rep minute. Ca ll c egrah s fero d dna er c dedro to im o.rp ve ruo so

m- p6 m, Sunday 10am-4p

from ot reh netw ro sk may v ra y.rve vr ice.

A 10-C1520

pm

lirpA 9002

terminal guide magic-x8

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