telehealth remote monitoring and diagnostics
TRANSCRIPT
Telehealth Remote Monitoring and Diagnostics
Team Creative Destruction:Brenden Gomez
Edward On Ammar Sabzwari
The opinions expressed are of competition participants only and do not represent the view
of others in any way
Company Mandate
“Everyone deserves the right to be in control of their health care options.”
“Everyone has potential and we want them to reach it.”
Vision
3
Agenda
1Background
2User Experience
3 Market
Opportunity
4Business Model
5Conclusions
4
Agenda
Business GrowthHealth Spending Is Skyrocketing
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The Possibilities Are Endless
New business models Improved experiences Efficient & reduced costs6
Possibilities For Disruption In Health Care
Devices Are Connecting RapidlyWorld
Population
Connected Devices
Connected Devices
Per Person
500 Million 12.5 Billion 25 Billion 50 Billion
6.3 Billion 6.8 Billion 7.2 Billion 7.6 Billion
0.8 1.84 3.47 6.58
More connected
devices than
people
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Devices Are Connecting Rapidly
How might we seamlessly integrate healthcare into our everyday lives while providing better care?
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9
The family faces challenges getting the best health
treatment for Grandma Anna while also watching their own
health
The Ming family lives in a rural community
Meet the Ming family!
*Hypothetical case
Telehealth solution
Patients:Personalized care, greater control
Feedback
Have doctors at forefront of design with continuous engagement
Payers:Savings over time, insights
Telehealth Solution
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“My child needs a special doctor that lives far away. I can’t take him there and provide for my family too.”
“As a doctor, I’m overworked, stressed, and want to return home.”
Empathy in Rural Community
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“I want personalized care, without unproductive wait times. I am proactive about prevention.”
Empathy in Urban Community
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“As a doctor, it is difficult for me to access patient medical records.”
These challenges can be solved by our platform which aims to improve data sharing avenues for physicians and patients
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1 Clinics/Hospitals
Our solution
Network of Clinics/Hospitals
PatientTelehealth
Patient snaps picture of illness / ailment along with a video or written description to Telehealth.
Without traveling or waiting, patients can send relevant information to hospitals for diagnosis
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Clinics/Hospitals
Our solution
Network of Clinics/Hospitals
PatientTelehealth 2 Telehealth assigns patient file to
clinics/hospitals with excess physician capacity based on area coverage
Telehealth can allocate patient files to network of physicians/clinics based on excess capacity of physicians
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Clinics/Hospitals
Our solution
Network of Clinics/Hospitals
Telehealth 3 Assigned physician diagnoses patient’s illness and uploads diagnosis to Telehealth, along with a written prescription, if required
Telehealth aggregates all patient data from diagnoses sent to patient by physicians for Big Data analytics
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Patient
Network of Clinics/Hospitals
4 Clinics/Hospitals
Our solution
PatientTelehealth
Patient receives diagnosis and prescriptions, if required, and next steps
Patients receive their diagnosis and next steps without ever leaving their home or loss productive time waiting to see a physician
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Patient
Network of Clinics/Hospitals
5
Clinics/Hospitals
Our solution
PatientTelehealth
Can detect outbreaks early and respond by allocating additional resources to regions
Based on the aggregated data, stakeholders can respond more quickly and better allocate resources
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Telehealth
1 Clinics/Hospitals
Our solution
2
4
Network of Clinics/Hospitals
Patient
3
5
Patients are connected to a network of physicians using mobile technologies, providing easier access to better care
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Benefits for Rural Communities
Lifestyle disruption• Patients: cheap access to doctors
through mobile
• Doctors: quickly transfer patients to appropriate specialists
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Benefits for Urban Communities
Lifestyle disruptionHealthcare at your convenience
Increased productivity and reduced wait times
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Benefits for Hospitals/Clinics
Accept patients anywhere and increase hospital/clinic revenue
Predictable staffing levels and load balancing of excess patients
Ensure high quality of care and patient satisfaction
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User Experience Storyboard
uc
User need identified for additional monitoring
Mobile health application is used
Monitoring data measures are recorded
Data is transmitted to Wi-Fi connected devices
User friendly interface for translating results
Check up booked with doctor as required 23
User Experience Storyboard
Market opportunity• Affordable Care Act passed in North America changing treatment to
include patient prevention post hospital
• Chronic disease costs 137 ¥ trillion globally (World Economic Forum)• Cancer, Cardiovascular, COPD, Diabetes, Mental Illness
• 140.8 ¥ billion in savings from mobile health solutions (European Commission) in chronic disease management
Market Opportunity
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Market Opportunity of Baby Boomers
Home health monitoring market: $10 billion in 2010
By 2014, public and private healthcare providers may save: $1.96 - $5.83 billion in costs due to remote patient monitoring
Opportunity of Baby Boomers
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Scaled expertise: A specialist can perform procedures remotely
Ongoing monitoring: Real-time data and emergency alerts
Hospital prevention: Only visit when necessary
Devices can connect to our bodies and track health
information
Smart sensors can collect patient data and send to the
cloud
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Advances In Health Industry
China
Malaysia
Bhutan
Bangladesh
Indonesia
Canada
US
Global Market Research Scope
31Market research conducted: North America (2014 Q1, Q2) and Asia (May, June 2014)
Solutions need user design
Communications among physicians is an issue
Extremely manual and duplication of work/tasks
Insights
Process to introduce change is long and tedious
Chicken and egg problem of introducing new solutions
Lots of opportunities, but sometimes don’t get to the
right people for commercialization
Few resources so need to empower others
Commercialization is very passive
Duplication of initiatives
Healthcare Innovators
Healthcare professionals
Physicians/Residents
Conversations with other healthcare stakeholders revealed other
challenges in healthcare
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How Can Families Benefit From Telehealth?
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TEXT
Better tracking of issues based on aggregated data across regions
More efficient use of healthcare system and resources
TEXTTelehealth Captures Value For Families and Health Systems
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Users can get easier access to medical resources using mobile technology
Personalized solutions for users and physicians with highly-tailored data analytical capabilities
Giving users health care
options and knowledge
Mobile apps, SMS texts,
cross device platform
Physician-centered design
for improved analytics
Telecom infrastructure,
network of physicians
Measurement of access to
care and costs
Source: Roger Martin, Playing to Win
What is the
winning aspiration?
Where to play?
How to win?
What capabilities are
required?
What management
systems are required?
Implementation Strategy
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Conclusions
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Technology is enabling
Opportunity
Improved process
A health crisis is underway
Q & A
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References1. PwC. "Touching Lives Through Mobile Health: Assessment of the global market opportunity." Market Research. 2012. Document.
http://www.pwc.in/assets/pdfs/telecom/gsma-pwc_mhealth_report.pdf
2. Brooklyn, Center for Technology Innovation at. mHealth in China and the United States. Market Research. Brooklyn: Brooklyn, Center for Technology Innovation at, 2014. Document. http://www.brookings.edu/~/media/research/files/reports/2014/03/12%20mhealth%20china%20united%20states%20health%20care/mhealth_finalx.pdf
3. mHealth: New horizons for health through mobile technologies. Global Observatory for eHealth series, 2011. Volume 3.
4. GSMA, “Touching Lives Through Mobile Health Assessment of the Global Market Opportunity,” 2012.
5. iiMedia Consulting, “2012–2013 Annual Report of China Mobile healthcare market.”
6. A. T. Kearney Analysis, “GSMA The Mobile Economy,” London: United Kingdom, 2013
7. Data from the Centers for Medicare and Medicaid Services “National Health Expenditures 2011–2021.” Centers for Medicare and Medicaid Services. http://www.cms.gov/Research-Statistics-Data-andSystems/Statistics-Trends-and-Reports/NationalHealthExpendData/Downloads/Proj2011PDF.pdf
References
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