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1 Technology and Telecommunications Introducing our Strategy and Operations Practice

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Technology and TelecommunicationsIntroducing our Strategy and Operations Practice

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In this next era, investments will succeed or fail depending on how well they are designed to cope with uncertainty. Our scenario planning methods enables companies to design a portfolio of strategic initiatives to succeed in a volatile world.

Strategic Program Management is an effective catalyst for meaningful change. Our strategic planning methods are particularly valuable in long term, complex Programs involving many stakeholder groups.

Planning investment for long–term improvements in service operations can benefit through the use of large–scale system optimization. Real Option Valuation is our method to help you deal with risk and uncertainty in capital investment decisions.

Long-range Scenario Planning

Strategic Planning of Long–term Renewal Programs

Decision and Risk Analysis of Capital Investments

Let us help you on the challenges ahead

Designing more effective organizational, governance and contracting models present new sources of value creation in major renewal programs.

Organization, Governance and Contracting Strategy

Founded in 2004, Strategis Partners is a management consultancy operating in Australia, Hong Kong and South East Asia. We are recognized for our insights on complex, future–oriented strategic and operational initiatives.

With our Management Science and Operations Research methods, your Return on Assets will improve—along with your ability to adapt to an ever–changing marketplace.

Driving Performance and Value in Operations

www.strategispartners.com

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StrategisPartners

Bolder decisions, better resilience

Structural shifts are impacting the future of technology and telecommunications. New forms of competition. Global economic shifts. Volatile markets. Weird and wonderful technologies. And next, climate change.

These disruptive changes bring more risks and opportunities to consider–but are you ignoring the ‘inevitable surprises’ that lie ahead?

Short-term thinking can crowd out long-term success. Current trends aren’t destiny. Trends bend. Trends break. To succeed, you must not only execute your existing plan well–you must adapt your strategy for a changing future, in a smarter way.

Build resilience to respond successfully to multiple future scenarios–and forge a more successful future for your business with our dynamic, integrated approach to organisational planning.

Scenario planning. Real options. Decision analytics. Adaptive business models. Direct our strategic tools to drive your success in a highly unpredictable world.

The world’s most successful organisations have.

Ask yourself: is the pace of change in your industry accelerating, and is your organization well-prepared for the game changes ahead?

Strategy: preparing for game changes ahead

Go, the original game of strategy

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Drive higher productivity

Successful companies are reinventing their operating models by innovating with decision technology, speeding up their cycle times, consolidating operations, flattening hierarchies and partnering with technology providers.

Strategis Partners’ management science tools can help you achieve improved performance and profitability:

• Setting overall operations strategy to drive efficiency and effectiveness

• Designing the organizational boundaries to optimise what is done internally–and what is outsourced

• Making better investment decisions in infrastructure

• Optimizing service logistics networks and production systems–the right locations, the right capacities and the right capabilities

• Using transaction cost analysis to design better contracting strategies.

Operations that deliver more valueOur management science methods are a powerful weapon in your quest to get more value out of service operations

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Technology and Telecommunications Practice

Scenario Planning

“Ready, aim, fire.” In the traditional model of strategy, you set a clear objective, predict the future outcomes of strategic moves, and then set the controls for execution. But when markets are emerging, colliding, splitting or dying in one chaotic system, this traditional strategy model doesn’t work very well. Now more than ever, technology and telecommunications companies are suing scenario planning to overcome future shock.

Corporate strategy and business unit strategy

Real option thinking recognise that a critical source of value in a strategy is its inherent flexibility. Such value is created through identifying, creating, owning, managing, and exercising options.

Value chain organization

It is essential for a pair or network of firms to design contractual relationships that result in mutual and sustained competitive advantage.

Strategis Partners works with buyers and suppliers of information technology and telecommunications on strategic risk and opportunity assessment

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A major retail chain–with some one thousand stores, distribution centres and mobile offices nation–wide–needed to determine the economic value of a new telecommunications sourcing strategy.

The enterprise telecommunications market is changing rapidly. So it is essential that Buyers use valuation tools that properly account for both uncertainty and management’s flexibility to respond to changing circumstances. It is also important to look at specialist players in the market with specific expertise and points of difference. With new forms of innovation in communications technology and services, flexibility in strategic sourcing becomes more valuable, so Buyers should be willing to pay for flexibility in times of change.

Strategis Partners were engaged to produce a Real Options Analysis–a quantitative decision analysis of the intangible value associated with new communications solutions–by valuing future flexibility benefits and the risks to the business, not just considering the costs of the services.

Grounded in the basic intuition that decision makers should seek to “keep

Case Study:

Corporations with customer-facing service operations can benefit from advanced communications technology that yields best value for money, not simply lowest cost

options open” in a dynamic business environment, Real Options is supported by solid corporate finance foundations. The real options approach recognises that management actions can be taken both now and in the future–under the right circumstances–to maximize value and manage risk.

Sources of value included:

Investing in functionality which supports a retailing strategy of serving customers more effectively and more efficiently, reduces time to market with new stores and retail offers, and reduces infrastructure cost and back–office processing costs

Designing a Modular Architecture to enable faster mixing and matching of technology elements–and greater scalability of services–to come up with communications services that best suit internal and external customer needs

Transferring risk to the suppliers best able to manage it.

Through the real options approach to strategy valuation, our client was able to make better strategic sourcing decisions that end up creating more wealth for the company.

Telecommunications strategy for a national retailer

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MTR Corporation Limited, a US$20 Billion mass transit rail operator and rail development company, owns and operates the Mass Transit Railway in Hong Kong, serving four million passengers per day.

Strategis Partners was selected to develop the Strategic Management Plan for MTR’s Railway Vision 2020 ten year Program—involving investment in the next generation of Automated Fare Collection System, wireless broadband across the network of stations, and automation in operations to improve efficiency and effectiveness.

Strategic Management focuses on the important “front–end” processes that determine long–term success.

A key goal is to build the capabilities of MTR for the very big opportunities that lie ahead in a world that needs more high quality, efficient urban public transport systems.

Case Study:

Technology strategy for high quality, efficient service operations

The consultancy engagement covered:

Vision and strategy for the program

Contracting strategy with technology suppliers

Governance framework and processes

Stakeholder engagement

Design of the Program Management Office.

The Strategic Management Plan points the way for MTR to increase value–added through the technology Program, lower procurement costs, and reduce risks. There are a number of additional benefits for MTR through this approach: on-time to market with refurbished trains and stations, more innovative rail solutions, improved flexibility to manage change, and capture of new technical and market opportunities.

MTR Corporation, Hong Kong

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Selected Engagements:Technology and Telecommunications

Corporate strategy and business unit strategy

• Real Option valuation of 3G radio-frequency spectrum investment, incorporating the various rollout options, and market and technical uncertainties–to yield a better decision on what to bid for the 3G assets

• Strategy for contract R&D services to multinational corporations

• Decision and risk analysis of automation investment in transaction processing operations

• Scenario planning for new product development in medical technology

• Multi-company Scenario Planning Program with CIOs from Asia–Pacific companies on the future of info–comms in global corporations

• Innovation strategy for global mining corporation’s CIO on the expanded use of Information and Communications Technology in operations.

Value chain organization • Telecommunications sourcing value assessment for a major retail corporation to answer the question: How to maximise the value from telecommunications infrastructure and services over the next five years? Real Option Analysis was applied to assess the value of system modularity, broadband services and equipment, and a mult–sourcing model

• Contracting strategy for Automated Revenue Collection Technology

• Strategic review of the governance and contracting of a $1.5 billion I.T. outsourcing to determine effective pathways for improvements in efficiency and effectiveness.

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Because management teams and Boards realise:

There are needs for specialist skills which they simply do not have–to assess complex strategic business decisions

Their situations demand rigorous, comprehensive and systematic analy-sis–given the level of dollars and the uncertainties involved

There are major gains to be made through scenario–based analytical approaches, by developing new and valuable insights.

Why clients ask for our expertise How we meet clients’ needs

By providing forward thinking and rigorous analytical results to:

Allow clients to understand the range of scenarios they need to address

Find the best strategy from a wide range of choices

Stage the key decisions in the face of uncertainty

Establish the value of investment options which are available to management uncertainty.

The benefits

The payoffs from investing in services of Strategis Partners are multi–fold:

Saving millions of dollars annually, with the strategic risks reduced

Knowing with confidence the best strategy to follow

Solving management’s strategic and organizational issues quickly

Lifting returns on capital assets, and improving productivity in operations

Developing ability to respond to the industry changes ahead

Improving resource planning and decision making processes

Enhancing ability to execute strategy with greater effectiveness.

Helping companies chart their best course

Contact uswww.strategispartners.com.au

Copyright © Strategis Partners

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Level 57, MLC Centre19-29 Martin Place Sydney, NSW 2000

Phone: +612 9238 6886Fax: +612 9238 6887