team x health nut day 5 - final
TRANSCRIPT
Team X - HealthNut
Shafik Bahou Fernando Lopez Andrew PadillaIvana Labovic Richard Liang
Number of Customers Contacted: [93]
Team Members
MissionProviding unique
nutritional information on local restaurant
menu items to health conscious eaters
WHAT WE LEARNED
Clubs will let grad students in for $
Students want lunch delivered between classes
Hypothesis Result Takeaway
Nope, doesn’t work that way Restart to getting people lunch
Nope, students will change their schedules for lunch, but they would like more healthy options
Pivot to getting people healthy lunch options
People want to discover healthy dishes near them
Healthy and specialty too. Users will review specific dishes over restaurants. Want nutritional info
Healthy dish discovery with estimated nutrition
Restaurants will provide estimated nutrition info for new customers
Yes, to be seen as healthy. We can gain more traction by having unique data – which is proven to drive Google traffic
Getting traffic is the hardest part. Nutrition info is high in importance
Day 1-4 Summary
TARGET CUSTOMER - DEFINED
Target Customer
• U.S. diners 18+
• No restrictions on income, ethnicity, sex or marital status
• Regularly eats at local restaurants
• Maintains active lifestyle (gym members, runners, etc.)
• “On the go” healthy eaters too busy to prepare healthy meals at home
• Comfortable with using and relying on information from social media
Health conscious eaters
Day in the Life (CBS Example)Following a grueling day of Lean LaunchPad lectures and customer discovery, Team X decides to work through dinner to meet their deadline the next day. Because they won’t have time to hit the gym (like they usually do…hence their excellent physical shape), the team decides to order some healthy food and have it delivered to Warren.
Because every second is valuable in a startup, they don’t waste time with reading reviews on Yelp, pondering what the ingredients are on Seamless Web or wondering why their aren’t more food options listed on Food Spotting. Instead, they each open up the HealthNut mobile app to quickly search for a healthy dish option.
Some team members are pickier than the others, so they spend time not only reviewing some of the thousands of user reviews on the app but also studying the nutritional facts available only on the HealthNut platform. Everyone receives their healthy food shortly thereafter and the team powers through the night to meet their deadline.
BUSINESS MODEL
Earned Media
Bloggers
Social Media
Influencers
Health Nuts Customer Relationships
Updated Restaurant Nutrition Content
User-Generated Reviews and
Content
Earned Media• Viral Marketing• Google Search
Referrals and Affiliate Sales• Featured
Restaurants• Advertisements
(Gyms, Health Products)
• Affiliate sales to Seamless Web
$0.00 CPA* $0.04 per unique
* Cost Per Acquisition
Health Education Content
Health Nuts RevenuesBloggers, Influencers, Articles, Social Media, Google
Search
$0.0031MMUnique Impressions
Order Food through Seamless
$0.12100K
$1.00Click-through on Ads
25K
Number of Users Revenue per User
10.0% conversion
2.5% conversion
$40,000
User ExperienceStep 1
Chicken
$12.99
$10.50
$11.25
$13.75
Step 2 Step 3
User Review 1
User Review 2
User Review 3
Enter search terms:
Click to Order:
BUSINESS CANVAS AND NEXT STEPS
HealthNut Richard LiangAndrew PadillaFernando Lopez 3
201228 8
Health nutsHealth conscious people
Shafik BahouIvana Labovic
Google search
Direct Sales
Mobile Application
Web
Advertising SalesAffiliate Marketing
(Seamless)GrubHub
Data & analytics
Local restaurants
Rewards for Reviewers
Crowd-sourced healthy dish review recommendations
New Targeted customers in health segment
Word of mouth referrals
Build Engaging Platform
Mobile Application
Recommendation referral redemption
Engineering/API
Engineering
Bloggers
Health/Food Gurus
Restaurants
Mechanical Turk / MenuCalc Product design
Picky eatersHealthy “on the go”
eatersProperly incentivize good recommendations
Attract venue participation to disclose menu details
DesignContent Creation
Day 5 Canvas
FoodiesCollege Students
Unique nutritional information for local
restaurant food menus
Individual meal detail – photos, ingredients
Maintain up to date restaurant information
Attract users & sell ads/referrals
Refer to affiliates
Seamless Web
Mechanical Turk
Ad Agencies (health targeted)
Health Nuts
Viral marketing (bloggers, influencers, articles)
Social media
Articles in food blogsGuerilla marketingGoogle AdwordsRestaurant meal search
engine
Featured Listings
Next Steps…• Test ability to generate users
through keyword searches
• Validate effectiveness of viral marketing strategies
• Test web/mobile interface model options based on user feedback
• Meet with key partners
APPENDIX
Day 1
Neighborhood restaurantsOSA
restaurantsdining hallsweb/mobilepostersflyers
Stable recurring business
better delivery management
- good, cheap food betweenclasses
- Reliable- affordable
Key Activities
- Coordinate delivery timefor restaurants- Coordinate ordersfor students
- Group buying power- Reliable partners
- Restaurants nearschools- A delivery every 90 minutes
Day 2 Canvas
HealthNut Richard LiangAndrew PadillaFernando Lopez 3
201228 8
Health nuts
Gyms
Shafik BahouIvana Labovic
User generated content
Affiliate referral relationships
Health Venues
Web
Referrals from venues
Data & analytics
Gifting
Restaurants
Good, cheap food between classes
Community
Recommendations
Rewards for recommenders
Better delivery management
Referrals
Coordinate operations with
restaurants Build Engaging Platform
Group buying power Mobile App
Recommendation referral redemption
Business Development
Engineering
Restaurants Bloggers
Fitness forums
Local venues
Team Based Organizations
Product design
Supplement Sales
Dieters
Properly incentivize good
recommendations
Marketing
Design
Day 3 Canvas
HealthNut Richard LiangAndrew PadillaFernando Lopez 3
201228 8
Health nuts
Shafik BahouIvana Labovic
Guerilla Mktg – flyers, word of mouthSocial MediaGoogle AdwordsPR- articles in Food blogs
Direct Sales
Web/ App
Web
Advertising sales/ Featured Restaurants/ Sponsorships
Affiliate Marketing – Seamless/ GrubHub
Data & analytics
Restaurants
Rewards for Reviewers
Recommendations – healthy dish reviews
New Customers
Word of mouth Referrals
Coordinate operations with restaurants Build Engaging
Platform
Group buying power Mobile App
Recommendation referral redemption
Business Development
Engineering
Restaurants Bloggers
Health/Food Gurus
Restaurants
Mechanical Turk
Product design
Picky eaters
Properly incentivize good recommendations
Marketing
Design
Day 4 Canvas
Foodies
Restaurant meal search engine
Individual meal detail – photos, ingredients
Maintain up to date restaurant information