A year in review

2019O U R V I S I O N

To be the fir st choice provider of professional

development for the public sector in

Tasmania.

Tasmanian Training Consor tiumDepar tment of Premier and Cabinet

TTC TEAM — Sharni Driessen (Communications Consultant), David Chen (Learning Consultant), Phoebe Allan (Administrative Assistant), Summa McIntryre (Business Development Consultant), Julia Hickey (Manager), Gabrielle Palmer (Learning Consultant)

Contents 1 Message from the Chair2 Governance3 Regional program success

4 Finances4 Highlights6 Member organisations

In 2018–2019, Tasmanian Training Consortium delivered a total of 116 calendar courses across the state with a total of 1,980 participants.

Louise MillsChair, TTC Executive

Deputy Director, State Service Management

Office, Department of Premier and Cabinet

Message from the Chair

2018-19 was a strong year for TTC with new programs being piloted, continued sound financial performance, and the rollout of our regional training program.

As a member-based organisation, the needs of our members are at the forefront of everything we do. The value we bring to our members is multi-faceted: we save time and money in arranging professional development; we provide greater opportunities for our members than they could access individually; we have knowledge and market expertise about training providers; and we help facilitate great networking and cross fertilisation across our member base.

We launched our new brand and website on 1 July 2019. The new website has an improved search function and user experience, and we receive a lot of positive feedback about it.

We are always looking at potential new courses, and continue to engage with our members about their needs, both now and into the future. The continued expansion of our programs into the North and North-West of the State exemplifies our responsiveness to our members.

One way we engage with our members is via an annual survey. While the number of responses to the survey was lower than previous years, it is great to see that the overall level of satisfaction with the TTC has improved. In fact 94% of clients rated the overall quality and effectiveness of TTC courses and events as ‘excellent’ or ‘very good’.

TTC continues to operate on a self-funded basis. While we anticipate a fall in overall revenue with tighter State Government agencies’ budgets, we will monitor this as the year develops, and will continue to focus on delivering value to our members.

I acknowledge the ongoing contribution of all team members, particularly through the transition period of saying goodbye and thank you to previous TTC Manager Lynn Jarvis, who took on the role in early 2018 for a 12 month period and welcoming current TTC Manager Julia Hickey.

Finally, I wish to acknowledge the TTC Executive for its ongoing support and valuable insights into our operations.

1

Governance

TTC operations are governed by the Executive who:

• Provide advice on the needs of member organisations

• Contribute to forward planning and new initiatives

• Promote membership services, and • Monitor TTC finances to ensure

member funds are well spent.

Executive meeting dates:

• 7 September 2018 • 7 December 2018 • 23 May 2019

Executive Members at 30 June 2019

Chair Louise Mills, Department of Premier and Cabinet

Australian Government Representatives Andrew Groom, Australian Antarctic DivisionNigel Smith, Department of Human Services

Tasmanian Government Representatives Kerrie Crowder, Department of Justice

Local Government RepresentativesKate Hiscock, Local Government Association of TasmaniaPene Hughes, Kingborough Council

University Representative Julie Preston, University of Tasmania

We said goodbye to Shane Crawford (Waratah Wynyard Council), and Yvette Steele (Department of State Growth)

and thank them for the valuable contribution they have made over a number of years.

2

Helen ReesFacilitator, Frameworks

for Change

Kath WilsonFacilitator

Regional program success

I love doing the northern sessions which are often a bit smaller in numbers than in the south. This gives us an opportunity to go deeper into the work and to deal with more specific issues. A number of the participants on this course had come through word-of-mouth recommendations from previous participants and they all brought along a high level of enthusiasm and engagement.

Working with this level of managers reinforces to me how they are such a diverse group. I really appreciated their openness and commitment to learning. They leave their egos at the door and come in willing to really share their experiences. This makes for a very rich program.

—Managing people and performance (Launceston, June 2019)

LeftField Project Solutions has been facilitating the two day Project Management Essentials course for a number of years. It is regularly updated in line with developments in the field of project management and the design of the course is tweaked and adjusted to suit participant requirements. And it appears that the need for project management training, is just not letting up!

With the exceptional support of TTC we were very pleased to offer the course for the first time in Devonport on the sunny North West coast. The small group dynamics

worked particularly well, with participants relishing the opportunity to share their experiences with each other and applying project management theory to their upcoming projects. Participants based in the North and North West all expressed their appreciation for the course being held in their region and the opportunity to create their own local support network

—Project Management Essentials (Devonport, May 2019)

The launch of our dedicated programs for the North and North West resulted in 28 COURSES, 222 PARTICIPANTS

3

Finances

Did you know?

TTC is a self-funding model and receives no direct budget allocation from Government. It has a team of 4.6 FTE employees as of 30 June 2019.

2018 2019

Revenue $1,607,479 $1,881,561Expenses $1,239,905 $1,676,119Closing Balance $778,541 $983,983*

* This closing balance includes payments in advance related to future expenses, including State Service Managers Essentials Program $177,963, State Service Graduate Development Program $304,835 and others totalling $518,800.

Revenue $1,881,561

Calendar $1,127,672

In-house $164,722

Manager Essentials $192,495

Graduate Program $291,723

Memberships $43,088

Other $61,861

Facilitator Fees $759,691

Venue hire and catering $179,492

Systems and marketing $61,698

Program management $191,469

Other $45,708

Other agency transfers $76,732

Employee/salaries $361,329

Expenses $1,676,119

Highlights

We continue to offer the core courses that deliver the valuable skills and knowledge on the inner workings of the public sector. In addition, we are committed to continuous improvement and by listening to the needs of our members we curated and added the following courses to our calendar:

Mental Health and Wellbeing for Managers

17 PA RT I C I PA N T S

APMG Change Management Foundation

14 PA RT I C I PA N T S

Bridges Out Of Poverty

39 PA RT I C I PA N T S

The TTC has a solid offering of various courses to cover the many different facets of the public service.

Dave TilleySenior Policy and Projects Officer

4

Timothy WittManager Workplace Relations,

WHS and Wellbeing

Highlights

Mental Health and Wellbeing for Managers

17 PA RT I C I PA N T S

APMG Change Management Foundation

14 PA RT I C I PA N T S

Bridges Out Of Poverty

39 PA RT I C I PA N T S

There were six Manager Essentials Programs which had 137 PARTICIPANTS

The Manager Essentials Program was a great learning opportunity. The Genos International emotional intelligence assessment was insightful and importantly let me know what others thought about me at work. Overall the program gave me valuable tools and frameworks for improving staff productivity, well-being, team work and self-management.

There is no question that the course lifted my impact as a manager. Many of the learnings could be practically applied to real life challenges in the workplace. The ‘creating a positive workplace environment’ topic has been especially valuable.

TasGraD, our Graduate Development Program continues to grow with a record 42 PARTICIPANTS

Ashton Saunders 2019 TasGraD participant

The Graduate Program has provided me with an opportunity to gain experience in a number of different areas through regular rotations, where I have also received exposure to a range of professional development opportunities. Throughout the Graduate Program I have been involved in a number of highly varied programs, which have provided me with new and exciting challenges. The monthly training courses presented by guest facilitators have enabled me to acquire new tools that have empowered me to perform these tasks to a significantly higher standard.

The Graduate Program is a highly supportive environment, I have received amazing mentoring from my supervisors, managers and colleagues where I feel supported and encouraged to take on new tasks and share my opinion. This support has provided me with both personal and professional growth and development and is one of my favourite aspects of the program.

5

TTC Membership

22 MEMBER ORGANISATIONS:

AUSTRALIAN GOVERNMENT

• Australian Antarctic Division – Department of the Environment and Energy

• Department of Human Services

STATE GOVERNMENT

• Department of Communities Tasmania

• Department of Education • Department of Health • Department of Justice • Department of Police, Fire

and Emergency Management • Department of Premier and

Cabinet • Department of Primary

Industries, Parks, Water and Environment

• Department of State Growth • Department of Treasury and

Finance • Tasmanian Audit Office • TasTAFE

OTHER

• Local Government (includes all member councils and LGAT)

• Macquarie Point Development Corporation

• Onetrak Pty Ltd • Sustainable Timber Tasmania • TasPorts • TasWater • The Public Trustee • Tourism Tasmania • University of Tasmania

Level 9, 144 Macquarie Street, Hobart TAS 7000

(03) 6232 7511

ttc@dpac.tas.gov.au

www.ttc.tas.gov.au

© State of Tasmania 2019ISBN: 978 0 7246 5753 3Published: September 2019Printed on 100% recycled paper.