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The top documents tagged [psychology of waiting]
Waiting line
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waitingline-130208111052-phpapp01
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Managing Waiting Lines chapter - 13. 13-2 Learning Objectives Describe how queues form. Apply Maister's two “laws of service.” Discuss the psychology
216 views
Revina, Sharon, Lily, Eve Queuing. Before During After You really want to buy it (leader) Saw the procession, you might be attracted (follower)
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