t annual conerence combined council of america…ccacu.com/2016...

3 5 T H A N N U A L C O N F E R E N C E

COMBINED COUNCIL AMERICA’S CREDIT UNIONS

Casino Del Sol Resort Tucson, Arizona

September 21–24, 2016 www.casinodelsolresort.com

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3 5 T H A N N U A L C O N F E R E N C E C O M B I N E D C O U N C I L O F A M E R I C A’ S C R E D I T U N I O N S

Registration Fees Early Bird Registration Fee is $795 for members until July 1. Fee after July 1 is $845 for members. Non-member Registration Fee is $895.

Spouse/Guest Fees We encourage you to bring your spouse/guest to share in the fun and excitement of Tucson and the Casino Del Sol Resort. Registration is $350 and includes all meals and events.

Cancellation Policy 50% of registration fee per registrant will be refunded if cancellation is received before August 1, 2016. 25% of registration fee per registrant will be refunded if cancellation is received between August 2 and August 15.

No refunds will be given after August 15, 2016, however, substitutions can be made.

Transportation A rental car is the best way to enjoy the Tucson area. However, transportation to and from the Tucson International Airport (TUS) can be arranged with Arizona Stagecoach by calling 520-889-1000 or online at www.azstagecoach.com. Taxis are also available at approximately $25 each way.

Dress Dress is casual throughout the conference. Meeting rooms can get chilly and take time to warm up so a light sweater or jacket is recommended.

Hotel Information Our room block runs from Wednesday, September 21, through Saturday, September 24 with the option of staying 3 days pre or post at our conference rate of $139 per night.

Reservations should be made by calling the hotel directly at 1-855-SOL-STAY (1-855-765-7829). Book early because after August 30, 2016, rooms will be based on availability and, during this time of year, the property sells out quickly for the weekends.

Hotel parking is free in both the garage and surface lot. Free Internet access is included throughout the property.

Please call A Plus Planners at 317-439-4614 with any questions.

Wednesday ReceptionJoin us Wednesday evening starting at 5:30 p.m. on the East Pool Terrace for a light plate reception.

Friday Night Dinner Bring your cowboy boots and join us at the CCACU Cowboy Cookout sponsored by Allied Solutions! Pack your best western attire and practice those dance moves — a line dance contest is in the works!

Optional Guest/Spouse Tours We are currently working on optional tour offerings in the area for our guests/spouses while others are in session. Information on these tours will be coming soon.

NEW THIS YEARand included in every registration:

Supervisory Committee Training 3 sessions to be offered

Children’s Miracle Network Luncheon And Raffle

Friday, September 23, 12:30 p.m.The Children’s Miracle Network works with premier hospitals and foundations in North America to provide compassion and care to all children. Our conference will once again host a fundraiser to assist the Children’s Miracle Network in making a difference in the lives of so many children and their families.

This year we are requesting that credit unions make cash contributions to our fund raising efforts. A small portion of the donated amount will be used to purchase items that will be raffled off at our CMN Luncheon. Of course, the raffle tickets will be SOLD to those who would like a chance to win — after all it’s for the kids. We will also have our ever popular 50/50 raffle.

Donations should be mailed to:

Cindy Brock/CMN Financial Builders FCU 2828 S. Lafountain Kokomo, IN 46902 765-455-0500x3367

This year’s conference is being coordinated by A Plus Planners. If you have any questions, please call Lisa LePage at 317-439-4614 or by e-mail at [email protected].


Casino Del Sol Resort, Spa and Conference Center is nestled in the secluded mesquites of the high desert; and just 15 minutes from Tucson International Airport and downtown Tucson. The Resort has not only received the prestigious Forbes Four Star Travel Guide Award 3 years in a row but is also the first casino resort in Tucson history to ever receive this award. It is also the only casino resort in Arizona to have earned both the Forbes Four Star Award and the AAA Four Diamond Award in the same year. In 2014 the Casino Del Sol Resort also received the Certificate of Excellence Award honoring hospitality excellence by TripAdvisor. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.

Resort at a Glancel 215 luxurious rooms and suitesl Covered parking garagel Free WiFi throughout propertyl Business Centerl Hiapsi Spa & Fitness Centerl 13,500 SF pool areal Two hot tubsl 4 outdoor fire pitsl 5 Cabanasl Oasis Poolside Bar & Grilll 5,000 seat outdoor

amphitheater

Casino Restaurantsl Starbucksl Prema Lobby Loungel Festa International Buffetl PY Steakhouse l Ume Asian Cuisine & Sushi Barl Tequila Factory l Abuelitasl Moby’sl StreetScape Delil Bingo Deli

Casino Gamingl Over 1,300 of the newest slot

machinesl Over 24 table games including

Blackjack & Poker variationsl Bingo Hall — seats up to 600

players (smoking & non-smoking sections)

l Poker rooml High limits room

Things to do in the area within driving distance:l Mission San Xavier Del Bac (sanxaviermission.org)l Old Tucson Studios (oldtucson.com) l Pima Air and Space Museum (pimaair.org) l Saguaro National Park (saguaronationalpark.com) l Arizona-Sonora Desert Museum (desertmuseum.

org) l Titan Missile Museum (titanmissilemuseum.org) l Sabino Canyon (sabinocanyon.com) l Kitt Peak National Observatory (noao.edu/kpvc)l Biosphere 2 (biosphere2.org)l Tombstone, Arizona (tombstoneweb.com)l Mexico Border (70 miles)

Shopping in the area within driving distance:l Casas Adobes Plaza (casasadobesplaza.com)l Cat Mountain Station (catmountainstation.com)l Foothills Mall (shopfoothillsmall.com)l La Encantada (laencantadashoppingcenter.com)l Main Gate Square (maingatesquare.com)l Park Place parkplacemall.com)l Plaza Palomino (plazapalomin.com)l St. Philips Plaza (stphilipsplaza.com)l Tucson Mall (tucsonmall.com)l Tucson Premium Outlets (premiumoutlets.com/

Tucson)

This is just a sampling of what Tucson has to offer. Visit www.tucson.org for more!


SpeakersKEYNOTE Major Dan Pantaleo is originally from Roseville, MI and currently lives in Stafford, VA. A motivational speaker, author, entrepreneur and retired Marine Corps Officer, his career in the Maarine Corps (1985-2005) is punctuated by his service at the Pentagon during the attacks on 9/11 where he led recovery operations. His highly successful book, Four Days at the Pentagon, details many of the recovery efforts that occurred at the Pentagon and serves as a template for leadership actions in chaotic, confusing, and crisis situations. The proceeds from the sale of this book are donated to the Wounded Warrior Regiment.

CYBER SECURITY/EMERGING RISKS Bryan Fury joined Corporate One in 2005. He is responsible for providing Corporate Ones senior management team with guidance on IT security and IT risk. His primary duties include Enterprise Risk Management, Internal Audit, Vendor Management and Business Continuity Planning.

Before serving Corporate One, Fury was a Technology Risk Management Professional/Engagement Leader with Jefferson Wells and an Information Security Officer with the First National Bank of Slippery Rock. Fury holds a bachelor’s degree from Ferris State University and a master’s degree from Robert Morris University. He is a Certified Information Systems Security Professional (CISSP), Certified Risk and Information Systems Control, and a Certified Business Continuity Planner (CBCP).

FIDUCIARY RESPONSIBILTIES FOR BOARD MEMBERS/BANK SECRECY ACT TRAINING Dan Mahalak is the President & Managing Partner of Cindrich, Mahalak & Co., P.C., a CPA firm specializing in the credit union industry. He joined the firm in 1980 upon graduating from Eastern Michigan University and became a partner in 1988. He is a certified public accountant and a member of both the American Institute of Certified Public Accountants (AICPA) and the Michigan Association of Certified Public Accountants (MACPA).

Throughout his tenure, Dan has been responsible for hundreds of credit union audits, and worked in fraud/embezzlement investigations, including filing bond claims, working with authorities, and testifying in criminal proceedings. He also works with credit unions in budgeting and forecasting, asset-liability management consulting, strategic planning, mergers and acquisitions, human resources consulting, regulatory consulting, and a variety of other consulting projects. He is a frequent speaker on topics related to the credit union industry on both a local and national level. He has written articles for several credit union publications.

SUPERVISORY COMMITTEE INTERIM AUDIT PROCEDURES Julie A. Kappenman, Director of Association Compliance Services at Mountain West Credit Union Association, has been involved in the credit union movement since 1989. She began her career in Minneapolis, Minnesota where she worked as an Accounting Intern for a large credit union. She was then hired by the National Credit Union Administration, (NCUA) where she held the positions of Examiner and Economic Development Specialist, (EDS). Julie left NCUA in 2006 and gained experience in operations by working as a Branch Supervisor and Interim CEO for credit unions in Wyoming and South Dakota. She joined the Mountain West Credit Union Association in 2012 where she currently holds the Director of Association Compliance Services position. Julie has her Bachelor of Science Degree in Accounting from Southwest State University and currently resides in Wyoming.


SpeakersTHE CHALLENGE OF CHANGE Jack McCall is a graduate of the Tennessee School of Banking at Vanderbilt University, and the Graduate School of Banking of the South at Louisiana State University, Jack McCall has devoted much of his career to the financial service industry.He helps businesses and individuals perform more effectively in a world marked by constant pressure and accelerated change. His insights are penetrating and his style is refreshingly entertaining. Jack’s skill for getting to the heart of the matter is uncanny.

ECONOMIC UPDATE Steven Rick is the Chief Economist for CUNA Mutual Group in Madison, Wisconsin. His primary responsibilities include conducting strategic research, analysis, and forecasting of the financial services industry with special emphasis on the consumer and credit union markets.

Steve’s forecasts serve as a starting point for the strategic planning process and help to create a clear understanding of the underlying trends and links between the general economy, the financial services industry, and CUNA Mutual Group’s policy owners.

RISK MANAGEMENT IN POST EMV ERA Steve Ruwe leads the enterprise-wide risk management strategy at PSCU with a focus on preventing fraud and minimizing risk in the credit and debit card portfolios of Member-Owner credit unions. Advocating risk management practices for the industry, Steve served as the Chairman of the Credit Union Risk Council. Prior to joining PSCU, Steve served as Visa USA’s Executive Vice President of Operations and Risk for 13 years. Steve has testified as a risk management expert before Congress on issues related to data security, Internet gaming, and Internet pharmacies. He has served on the Board of the Economic Crime Institute. Steve is a proud graduate of Western Illinois University.

NCUA’S NEW “S” IN THE CAMELs RATING SYSTEM Frank Santucci joined First Empire Securities, Inc. in September 1985 as a Fixed Income Specialist. Between 1985 and 1993 he worked with hundreds of institutional investors nationwide assisting them in the purchase and sale of fixed income securities.

In January 1994, Mr. Santucci was promoted to his current position of Senior Vice President and Managing Director of Asset Liability Management Services. His primary responsibilities include the administration of First Empire’s Asset Liability Management Team and Financial Strategies Group and the development of balance sheet and investment portfolio strategies for clients of the firm. Mr. Santucci is also the principal author of the Balance Sheet Management Services’ ALM Model. In addition, Santucci is a frequent speaker at regional and national conferences on various ALM and risk management techniques, as well as current industry trends.

EMERGING TRENDS Keith Riddle is Corporate One’s SVP, Chief Product Management Officer. Keith has more than 30 years of financial services experience in direct sales, product and partnership development, and marketing and strategic planning. He also has experience in payment processing technologies, cloud computing and managed solutions offerings, online banking platforms and personal financial management software, EFT/Debit/Credit/Prepaid processing platforms, and check and ACH processing.


Conference AgendaVolunteer Leadership Training — Board and Supervisory Committee Tracks

September 21-24, 2016 | Casino Del Sol, Tucson, Arizona

Wednesday, September 21, 2016 1:00 – 5:30 pmCCACU Conference Packet Pick Up

3:00 – 5:00 pmSponsor Set – Up

5:30 – 7:00 pmWelcome To Tucson Reception

Thursday, September 22, 2016 7:00 a.m. CCACU Conference Packet Pick Up

7:30 a.m.Breakfast with the Sponsors

9:00 a.m. “Welcome to Tucson”

Introduction of Council Board

Children’s Miracle Network Update

Keynote Speaker — Major Dan Pantaleo, USMC, Retired. “Shifting With the Paradigm”

12:30 – 1:30 p.m.Buffet Lunch

1:30 – 2:30 p.m.Fiduciary Responsibilities For Board of Directors and Supervisory Committee (Combined Board of Directors and Supervisory Committee Track Session 1) Dan Mahalak — Cindrich, Mahalak & Company

2:45 – 3:45 p.m.Cyber SecurityBryan Fury, Corporate One Federal Credit Union

4:00 – 5:00 p.m.Risk Management in Post EMV EraSteve Ruwe — PSCU

6:15 p.m.Council of Ford Dinner

Friday, September 23, 2016 7:00 a.m. Hospitality Desk Open

7:30 a.m. Breakfast with the Sponsors

8:45 – 9:45 a.m.Emerging Trends Keith Riddle — Corporate One Federal Credit Union

Supervisory Committee Interim Audit ProceduresJulie Kappenman, Mountain West Credit Union Association (Supervisory Committee Track Session 2)

10:00 – 11:00 a.m.“S” in the CAMELs RatingFrank Santucci, First Empire Securities

Emerging RisksBryan Fury, Corporate One Federal Credit Union (Supervisory Committee Track Session 3)

11:15 a.m. – 12:15 p.m.Credit Union Industry Update Steve Rick, CUNA Mutual Group

12:30 p.m.Children’s Miracle Network Luncheon and Raffle

7:00 p.m.CCACU Cowboy Cookout

Saturday, September 24, 2016 7:30 – 8:30 a.m.Breakfast

8:30 – 9:45 a.m.Challenge of Change Jack McCall

10:00 – 11:00 a.m.Bank Secrecy Act TrainingDan Mahalak — Cindrich, Mahalak & Company

11:15 a.m.Council Meetings

Conclusion of Conference

Schedule and topics subject to change.


Conference Registration ATTENDEE INFORMATION (Please Print)

First Name __________________________________Last Name _________________________________

Name/Title to Appear on Badge ____________________________________________________________

Mailing Address ________________________________________________________________________

City _______________________________________State _____________ Zip ____________________

Daytime Phone (___) __________________________E-Mail ____________________________________

Credit Union/Company __________________________________________________________________

Council Affiliation: (Please check one)

q Chrysler q Ford q GM q International q Other ______________________________________

GUEST/SPOUSE INFORMATION

Guest/Spouse Name ____________________________________________________________________

Registration Fees Before 7/1/2016 After 7/1/2016

Member Attendee q $795 q $845 $________

Non-Member Attendee q $895 $________

Guest/Spouse (includes all events and meals) q $350 $________

Please note: One registration form per person, photocopies acceptable Total Due $________

Will you be attending the Supervisory Committee Educational Track? q Yes q No

Cancellation InformationBefore August 1, 2016 50% of registration cost, per person

August 2 to August 15, 2016 25% of registration cost, per person

After August 15, 2016 No Refund, substitutions only

Payment Informationq To Be Billed: E-mail this form to [email protected]

q Online Registration at www.CCACU.com

q Check — Please make check payable in the total amount due to A Plus Planners and mail it along with this form to: 4069 Brockton Manor North Drive, Greenwood, IN 46143

Any questions please contact Lisa LePage at 317-439-4614 or by e-mail at [email protected].

Visit www.ccacu.com for conference updates.

A Plus Planners

4069 Brockton Manor North Drive

Greenwood, IN 46143

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