swift business and technology solutions by tom alaerts and melody chua
TRANSCRIPT
1
Business and Technology
Solutions
Tom Alaerts
Head of Business Solutions, Asia Pacific, SWIFT
Melody Chua
Corporate Solutions Manager, Asia Pacific, SWIFT
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Agenda
• Your corporate onboarding made easy
• Scale up with SWIFT
• Business development through
business intelligence
Why are corporates connecting to SWIFT?
Drivers for Corporate Banking Connectivity
• Aggregation of accounts worldwide
• Intra-day / end of day balance
• Cash forecasting for borrowing and investment activities
• Payment factories (A/P consolidation)
• Treasury centralization
• Consolidation of Bank relationships
• ERP / TMS consolidation
• Secure and resilient connectivity to banks
• ISO 20022 standards
Centralization and consolidation
Multibank cash reporting
Compliance and risk management
• Straight-through-processing
Automation
Evolution of Corporate groups on SWIFT
52119
232
407
594
819
962
1135
1380
1539
0
200
400
600
800
1000
1200
1400
1600
1800
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
YoY Corporates Adoption
Why are banks getting ready to offer SWIFT for
corporate connectivity?
7
Perceived as
Innovator
with new
efficient channel
for multi-bank
corporates
New opportunities of business
GROWTH AND RETENTION
“SWIFT connectivity has grown in popularity amongst corporates
worldwide, and since CMB introduced corporate connectivity through
SWIFT in 2008, China is no exception. There are two groups of customers
that we find are most attracted to SWIFT: Chinese companies with an
international growth trajectory, and foreign multinational corporations
investing in China. By implementing this, these companies enjoy a
consistent experience when communicating with their banks worldwide.”
8
Wang WeiXing, Product Manager &
Zhou MuYang, Product Manager, Cash Management,
China Merchants Bank
Most commonly used messages by Corporates
9
FIN
MT940 Customer Statement (3 million statements sent by AP banks in 2014)
MT942 Interim Transaction Report (4 million reports sent by AP banks in 2014)
MT101 Request for Transfer
MT300 FX Confirmation
MT320 Fixed Loan/Deposit Confirmation
MT910 Confirmation of Credit
MT900 Confirmation of Debit
FileAct 0.5 million files transferred in 2014 between AP banks
and global corporates
MT101, MX pain Payment instruction
MX camt, MT940 Reporting
The Challenges of onboarding your
corporates
Many challenges towards efficient corporate
onboarding:
- Can you support corporate-related MT and ISO
20022 standards? (MT940,941, pain.001…)
- How efficiently can you create and share your
specifications?
- How efficiently can your corporates implement
the SWIFT messaging and how much
support does it take?
- How rich is your trade services offering?
- New MT798 functionality
- Do you need integration support?
- Do you need project
management support?
- How well am I doing versus other banks?
Your Bank
Your Corporate
Your Corporate
Your Corporate
Melody Chua, Corporate Solutions Manager, Asia Pacific,
SWIFT
Step 1
Your Bank Readiness Certification
Is your bank ready for SWIFT for Corporates?
It is a standardised corporate environment on SWIFTNet
It is based on a closed user group
It is administered by SWIFT
Corporates can interact with all banks registered in SCORE
Banks can interact with all corporates registered in SCORE
CORPBIC1
CORPBIC2
CORPBIC3 Your institution
SCOREStandardised
Corporate
Environment
Bank readiness certificationProgramme objectives
• Publish bank business capabilities over SWIFT
• Facilitate corporate reach for banks over SWIFT
• Enable corporates to increase their bank reach globally using
SWIFT
• Promote the operational and commercial capabilities across banks
• Endorse bank’s best practices for corporates over SWIFT
Payments
Cash management
Treasury
13
Today’s Entry and Advanced Certification Criteria
Criteria Advanced certification Entry certification
Participate in SCORE Yes Yes
Receive FIN MT 101 and send MT 940 Yes Yes
Send MT 942 Yes No
Send/Receive files over FileAct* Yes* Yes*
Testing facilities & scripts Yes Yes
Operational documentation Yes Yes
Have SWIFT-knowledge and trained sales staff Yes Yes
Offer Basic commercial documentation Yes Yes
Provide either dedicated SWIFT-page on the
bank website OR a contact detailYes Yes
*Bank should comply with FA implementation guideBank Readiness 14
“It is important to note that the Barclays
team is certified by SWIFT under the
stringent “Bank Readiness Program” and
corporates have a clear view of the extent
of the SWIFT capabilities of the bank.”
16
17
We can train both you and your corporate customers.
• One day training covering traditional messages like:
MT 101
MT 940
MT 300
On request also ISO 20022 messages, CGI guidelines, etc.
• Assistance with SWIFT onboarding process like:
SWIFT-related Documentation
Online application process
Liaising with SWIFT Membership and Legal teams on
behalf of the Corporates.
SWIFT Onboarding – training and support
Step 2
Your Bank Readiness certification
+
Standards management tools
+
Integration support, standards consulting &
training
Tackling the complexity of standards
A collaborative web platform
… to better
manage standards and onboard customers
MyStandardsReadiness
Portal
Specifications and Testing for your customer
Machine specifications (schemas)
Your customer
Documentation (online + PDF)Analysts
Implementers
& systems
Implementers
& testers
Your Bank
Readiness
Portal
Publication
Test against specifications
over internet
All of your
customers can test
against your specific
messaging formats
on-line at the click of
a button!
Customer testimonials: CITI
Source: Citi presentation, MyStandards User Group, La Hulpe, 18
November 2015
50% time saving !
23
Customer case study – British Council (Citi’s customer)
• Testing timelines were shortened by 50%
• Citi implementation team was able to monitor testing
progress and offer timely advice to compress overall testing
“Citi’s support of SWIFT’s MyStandards proved to
be highly efficient for us. With our developers
having online access to Citi’s payment and
formatting rules, development and testing was very
rapid.”
Richard Symonds,
Manager,
Treasury Operations, British Council
Key Success Factors
• Secured buy in from top down, ensured alignment of all key players
• Started with small scope and demonstrated value. Then expanded
• Use the kick-start package from SWIFT for a running start
• Thoroughly tested the Usage Guidelines before opening up to clients
APR MAY JUN JUL AUG SEP OCT
Setup Governance
Training and
platform
configuration
Pilot with corporates Expansion to other markets
Live in UK
Customer case study: Barclays
5 months from licencing to live
service
• “This removes the bottlenecks and
streamlines the onboarding process to
the point where we have enhanced
the onboarding time for new clients
from months to weeks”
Nick Morrissey, Director, Cash Management Channels, Corporate Banking, Barclays
• MyStandards fully integrated in BAU
processes
• Significantly (70% +) faster
implementation cycles
• Onboard more clients quickly
• Lighten the workload for subject matter
experts
Business applications not designed to
connect to SWIFTNet
Discrepancy between internal
message formats and SWIFT formats
Specialised SWIFT skills are hard to
find
Complications are multiplied: multiple
systems, multiple internal and
external teams involved
SWIFT
Clients
Service
Providers
26
Your integration challenges ?
SWIFT Services
– In-depth SWIFT
technical knowledge
– Functional analysis
from your
infrastructure
– Solution design
– End-to-end project
management
– Development
– Testing
– Go live
– Maintenance and
customer care
Full integration, standards consulting and
training
Tailored implementation from design to implementation
and support
Services
Integration
Standard
s– Standards consulting
– Expert assistance in all
your corporate to bank
standards specifications,
market practices, mapping
and more.
Training
– Training
– Training of your staff
AND your corporate
customers in the use
of MyStandards &
Readiness Portal
– Training on the correc
tuse of the standards.
Combining SWIFT
services and SWIFT
products
to offer a true end-
to-end solution!
SWIFT Consulting ServicesDelivering an end-to-end solution
Analyse Design Implement Test Go-Live Care
• Bring SWIFT Skills & Experience & Approach
• So you are free to focus on running your business
Higher efficiency and reduced
costs
Effective banking
communications
Compliance challenges
Correct messaging without
repairs
Secure and resilient
operationsIndustry standards
Compliant payments
with
high efficiency
and reduced costs
1 SWIFT User – direct or
indirect
2
3
Reduce payments repairs
and delays
Comply with regulatory
requirements
Resilience &
Operational checks
& Business
Development
4
Initiate and receive cross border
transactions
Single Window to the financial world
Your unique identity in the Financial
industry
Bankers world online
Integrated directories
SWIFTRef - reference data
Focused Training
Your
current
level
KYC registry
Sanctions screening
RMA analysis &
cleanup
SWIFT Consulting
services
Business Intelligence
Reduce payment repairs
and delays2
Integrated directories
Bankers World Online
SWIFTRef – Reference data
Focused training
Online access to the complete SWIFTRefdatabase for ad-hoc look-up and research :• All BIC- codes worldwide• 900.000 National bank identifiers from
160+ countries (clearing/sort codes) • 340.000 LEIs (Legal Entity Identifier)• SEPA/IBAN data from 64 countries,
including BBAN-IBAN conversion, IBANvalidation, BIC-from-IBAN derivation,
• 830.000 Bank Standing Settlement Instructions (SSI)
• Bank financials, credit ratings, shareholder & ownership info.
• Country, currency and holiday information
SWIFTRef Bankers World Online For trouble-free payments, regulatory reporting and exploring new
correspondent relationships
- IBAN Plus (IBAN validation)
- BIC Directory Download (BIC validation)
- Bank Directory Plus (BICs, national ids &
more)
Or, files for
automation:
EuropeAlbania France Kosovo Portugal
Andorra Georgia Latvia Romania
Austria Germany Liechtenstein San Marino
Belgium Gibraltar Lithuania Serbia
Bosnia and Herzegovina Greece Luxembourg Slovakia
Bulgaria Greenland Macedonia Slovenia
Croatia Guernsey Malta Spain
Cyprus Hungary Moldova Sweden
Czech Republic Iceland Monaco Switzerland
Denmark Ireland Montenegro Ukraine
Estonia Isle of Man Netherlands United Kingdom
Faroe Islands Italy Norway
Finland Poland
Non European
countries and
territoriesAzerbaijan Mauritius
Bahrain Pakistan
Brazil Palestine, State of
Costa Rica Qatar
Dominican Republic Saudi Arabia
Guatemala Mauritania
Israel Mauritius
Jordan Timor-Leste
Kazakhstan Tunisia
Kuwait Turkey
Lebanon United Arab Emirates
Mauritania
Up to date IBAN info for correct payments to…
“Since we are on SWIFT, we have
reduced 25% of our time on
investigation and message repairs. We
can now more focus on further
Business development.”
37
Introduction to correspondent banking | a 1 day course
What do we do?What topics do we cover?
drawIndustry overview
• What is correspondent banking and what are the trends?
• Why do banks engage in this business?
• Important organizations and regulations: FATF, FATCA, Wolfsburg, Sibos, and Sanctions compliance
• Clearing and settlement processing
Organizational setup
• Typical organization for a correspondent banking department
• Roles, responsibilities and some banks’ examples
• From business relationship to technical relationship (RMA and formats)
Creating a relationship
• What do transaction banks expect from their customers?
• How do they assess accepting you?
• Recurring processes / questionnaires / KYC
• Product offerings and key transaction banks
present
• Fines are getting bigger, but more interestingly:
– Cost of remediation exceeds amount of fine
– Includes limitation to business (e.g. no USD clearing)
– Regulators pay more attention to the quality of the screening
• Banks are terminating correspondent relationships due to:
– Risk factor (weak financial crime controls )
– Low return on relationship due to Cost of compliance
• Impacts large and small financial institutions
– Especially smaller FIs due to the ever growing requirements
– Large FIs face increased regulatory scrutiny
Financial
Crime
Compliance
Navigating in a
complex
environment
Regulatory scrutiny and
enforcement
of sanctions policies is increasing
Increasing pressure from
correspondents to be compliant
Available screening solutions
complex and costly to maintain
Increasing challenges for low-
volume financial institutions
A fully managed service to screen all transactions
Challenges for banksSWIFT provides
• Screening engine & user
interface
• Sanctions List update
service with enhancements
• No additional footprint
• Centrally hosted and
operated by SWIFT
• Real time
• Simple to configure and use
Sanctions
Screening
SWIFT’s hosted
sanction
screening
service
“We chose Sanctions Screening because it is
effective, simple to implement and easy to
use. Sanctions Screening is user friendly,
works well with our other systems, and is
supported by SWIFT’s excellent reputation
for security, reliability and customer service.”
Kheireddine MermiouiHead of IT and SWIFT,
BAMIC ALGER
Know Your
Customer (KYC)
Costs of managing
KYC are becoming
prohibitive for
financial institutions
KYC
Utility
Today there is an unprecedented challenge to comply with KYC
requirements:
Complex and inconsistent requirements across
jurisdictions
Unavailability and poor quality of
information
Cumbersome, repetitive and inefficient bilateral
exchangesIncrease in pressure to reconcile & ‘de-risk’
Increase in AML/KYC fines (>$3 billion/2 years)
Increase in KYC complexity: FATF/FATCA
This has led to a new industry development: the growth of KYC utilities
Why is it important to review your RMA relationships?
Reduce risk
Facts needed in order to
make informed decision
Open door to undesirable
traffic
750k +Dormant relations with APAC
BICs
50%Of total number of
outstanding RMA relations
is dormant on average
Activities offered through RMA analysis and review
Link with FIN
authenticated
transactions to
define the RMA
status
• Three possible
statuses:
• Active
• Dormant
• Unused
Remove list of
identified RMA’s
automatically from
your interface
• Process and
assistance to
facilitate the bulk
removal of selected
unused RMA
relationships
Data
Collec
tion
RMA
Analys
is
RMA
Clea
n-up
Overview of existing
RMA’s inbound and
outbound
• Institution
provides the list
of RMA in XML
• Workshop
implementation
best practices
Key
Findin
gs
Revie
w
Key findings
• List “hot items”
among RMA
correspondence
(overview of
usage with
details at BIC
level)
Business
Evaluation
Optional
Resilience and Operational check
Is your bank resilient and secure enough? Are your operations in line with best
practice?
Are you at risk to miss business because of downtime or security breaches?
SWIFT Infrastructure Health Check of Primary Site and DR site
As part of the health-check we will verify:
Operating system
Hardware
Installation
Performance
Connectivity, including SWIFT network setup
Application setup
Maintenance procedures
Governance
To ensure that your:system and software configuration respects SWIFT best practices
hardware hosting your SWIFT systems is properly sized
Your governance is in line with best practices
Deliverable:Report with each checked item, an indication of the compliance with SWIFT
recommendations and/or best practices.
Growth -10.8%2015 vs 2014
48
Beneficiary countries of Commercial Payments originated from
MalaysiaMT103s originated from Malaysia in 2014 and 2015 (Import)
# of transactions Amount (conv.to USD)
Source: SWIFT Watch
Live and delivered MT103s originated from Malaysia with end beneficiary countries
outside of Malaysia
25.5%
18.8%
8.4%
7.9%
6.4%
5.3%
3.0%
2.9%
2.4%
1.9%
17.6%
24.1%
21.1%
7.3%
6.8%
6.0%
6.4%
2.5%
3.1%
2.3%
2.5%
17.8%
Singapore
UnitedStates
Hong Kong
UnitedKingdom
China
Japan
Thailand
Indonesia
Taiwan
Germany
Others
2015 2014
17.5%
11.9%
9.1%
7.7%
7.4%
6.5%
4.9%
4.3%
3.8%
3.8%
23.2%
17.6%
12.1%
9.4%
8.3%
7.0%
6.6%
4.6%
4.3%
3.9%
3.7%
22.7%
Singapore
China
United States
Indonesia
Hong Kong
UnitedKingdom
Australia
Japan
Taiwan
Thailand
Others
2015 2014
Growth -2.9%2015 vs 2014
Payments route used
United States, 48.1%
Others, 51.9%
Currencies used
USD, 56.0%
SGD, 9.0%
EUR, 7.2%
IDR, 5.5%
GBP, 5.4%
Others, 17.0%
Business Intelligence Insights
Based on # of transactions in 2015
Based on # of transactions in 2015
Growth -11.6%2015 vs 2014
49
Originating countries of Commercial Payments sent to MalaysiaMT103s with Malaysia as end beneficiary country in 2014 and 2015 (Export)
# of transactions Amount (conv.to USD)
Growth +2.0%2015 vs 2014
16.9%
16.2%
6.7%
6.6%
4.8%
4.2%
3.9%
3.1%
3.1%
2.9%
31.6%
16.7%
16.2%
6.6%
6.3%
4.7%
4.3%
4.1%
2.9%
3.2%
2.9%
32.1%
Singapore
United States
Australia
UnitedKingdom
Hong Kong
Indonesia
Saudi Arabia
China
Japan
Thailand
Others
2015 2014
41.0%
14.0%
11.7%
6.5%
4.6%
1.9%
1.9%
1.8%
1.7%
1.5%
13.4%
44.0%
14.7%
9.3%
6.1%
4.8%
1.3%
1.6%
1.8%
2.1%
1.5%
12.8%
UnitedKingdom
Singapore
United States
Hong Kong
Japan
China
Thailand
Indonesia
Netherlands
Germany
Others
2015 2014
Payments route used
Currencies used
United States, 57.6%
Others, 42.4%
USD, 69.4%
SGD, 9.0%
EUR, 5.7%
AUD, 5.0%
GBP, 3.6%
Others, 7.3%
Business Intelligence InsightsSource: SWIFT Watch
Live and delivered MT103s originated outside of Malaysia with Malaysia as end
beneficiary country
Based on # of transactions in 2015
Based on # of transactions in 2015
50
MT700 volume Evolution for
Top 5 Exporters (Malaysia as the
Importer)
Total transactions in
2014 & 2015
-16%
-7%
-16%-8%
-7%
-15%
Growth
(2015 vs 2014)
Market growth: -9%
MT700 volume Evolution for
Top 5 Importers (Malaysia as the
Exporter)
+9%
-2%
+3%
-11%
-2%
Growth
(2015 vs 2014)
Market growth: -5%
Total transactions
in 2014 & 2015
51
MT700 value Evolution for
Top 5 Exporters (Malaysia as the
Importer)
MT700 value Evolution for
Top 5 Importers (Malaysia as the Exporter)
Total Amount in
2014 & 2015
-1%
-51%
-16%+166%
-11%
+20%
Growth
(2015 vs 2014)
Market growth: -29%
Total Amount in
2014 & 2015
-17%
-20%
-37%
-15%
-13%
Growth
(2015 vs 2014)
Market growth: -23%
BI solutions for banks
52
WATCH Analytics
Interactive database
with possibility to build
customized reports on
Swift traffic
Complete set of data
with value and currency
or only number of
transactions
Volume Value
Benchmark your performance and refine market share
assessments
Optimise your correspondent network
Envisage new product and business development
opportunities
53
WATCH ANALYTICS – Library of views
Worldwide Footprint
Volume & Value
ALL Currencies
ALL Market Flows
Filters at your fingertips
Dummy
DATA
New Business Insights
Trade FinanceConfirmation instructions (field 49)
L/C tenor length buckets
(field 31C/31D)
Credit availability (field 41A)
PaymentsDetails of charges (field 71A)
Instructed currencies (field 33B)
Initial Ordering and
End Beneficiary Countries
(field 52A and 57A/58A)