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UK, INDIA, MIDDLE EAST & AFRICA OFFICES Sustainability Report 2017/18

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Page 1: Sustainability Report 2017/18 - We shape a better world - Arup...SUSTAINABILITY REPORT 2017/18 Contents FRONT COVER IMAGE: Mahindra World City in Jaipur, India demonstrates that expansion

U K , I N D I A , M I D D L E E A S T & A F R I C A O F F I C E S

Sustainability Report 2017/18

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03 Foreword

04 Sustainable development at Arup 05 Healthy living & improved wellbeing07 Waterresourcemanagement&efficiencyofuse09 Clean&efficientenergygeneration&delivery11 Positive development & growth13 Sustainable&low-impacttransportinfrastructure15 Resilient cities people love 17 Responsible consumption & circular production 19 Carbon reduction & climate adaptation21 Conservelifeonland&inthesea23 Inclusive partnerships & positive leadership

25 Investinginourfuture

27 Ourperformance

S U S TA I N A B I L I T Y R E P O R T 2 0 1 7 / 1 8

Contents

F R O N T C O V E R I M A G E :Mahindra World City in Jaipur, India demonstrates that expansion can be an opportunity to enhance sustainability, resilience and liveability.

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Over the past 12 months we have strengthened our alignment with the UN Sustainable Development Goals (SDGs), appointing a new Global Sustainable Development Leader, Jo da Silva, to bring about a step-change in all areas ofourwork,buildingonourdecades-longfocusonsustainabilityissues.

Partofthisshiftisthedevelopmentofprocesseswhichwillidentifywheresignificantprojectscanpositivelyinfluencesustainabledevelopment outcomes, using the SDGs andtheirunderlyingtargetsasdriversforimprovement.Throughthiswewillidentifyactions that can be implemented within projects to bring innovative solutions that resonatewithclients’priorities.

We continue to draw on our expertise and experience to provide thought leadership in theseareas.Thisreport,forexample,includesreferencetothewidelyacclaimed‘CitiesAlive:DesigningforUrbanChildhoods’reportwhichprovidesafreshnewperspectiveonurbandesignaimedatinclusivityforall.Achild-friendlycitydesignwillleadtoasuccessful,sustainable,healthycity.

Welcome to our sixth annual Sustainability Report, which shows the wide range of issues we influence as part of our broad project portfolio and how we have sought to improve social and environmental outcomes.

F O R E W O R D

Sustainability Report 2017/18

AlsoincludedisafeatureontheexcellentworkofourInternationalDevelopmentteam.ThisspecialistbusinesswithinAruppartners with development and humanitarian organisationstotacklesomeofthemostpressingproblemstheworldisfacing,suchascombating poverty, climate change resilience forvulnerablepeopleandresponsestonaturaldisasters.

Once again, this report has been prepared to align with the Sustainability Standards oftheGlobalReportingInitiative(GRI).Itcoversworkinthe17/18financialyearandincludes projects carried out by our UK, MiddleEastandAfricaoffices.Itshowsjustasmallselectionofofthewaysinwhichwecontinuethevisionofourfounder,OveArup,and builds on our recent biennial Region Forum (centred around social purpose) which examinedhowwecanstrengthenourfocusonplacingthisvitalissueatthecoreofourwork.

D E R V I L L A M I T C H E L LUKIMEA Region Chair, Arup

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Sustainabilityisajourney.Emergingunderstanding, changing priorities and increasing urgency challenge us to constantly evolveandimproveourapproach.AtArupwe are deepening our commitment to the UN Sustainable Development Goals (SDGs) as aframework.Ouraimisthatallprojectscandemonstrate progress against the SDGs, using themtotestfornegativeimpactsthatmustbemitigated and helping to guide us towards new opportunitieswherewecanhaveameaningfulimpact.Thebreadthofourexpertiseprovidesourclientswiththeskillsandperspectivesthatmakethispossible.

AswellasworkingdirectlyinspecialistareasthatdirectlyimpactspecificSDGs(suchasecology or energy systems) we recognise that, collectively and through total design, we can haveagreaterinfluenceonallourprojects.Torealisethisinfluence,weneedforeverymemberofstafftoengagewithandunderstandthe goals and their underlying targets so that theycanmeaningfullycontribute.Assuch,wehave developed awareness-raising training on theSDGsforallstaff.

S U S TA I N A B I L I T Y R E P O R T 2 0 1 7 / 1 8

Sustainable Development at Arup

We are rapidly building on our experience ofapplyingtheSDGstoprojects.Thisincludes projects that directly target the goals, developingschoolsorhospitalsforexample,as well as applying them to wider projects torealisemultiplebenefitssuchasinthemasterplanningofa180-hectaredevelopmentzoneinJaipur,India(aprojectfeaturedonp.16ofthisreport).

Social purpose, quality and total design are definingvaluesatArupandtheobjectivethat brings us together is shaping a better world.AligningourselveswiththeSDGswillpositivelyinfluenceeveryaspectofourbusinessfromtheclients’projectsweengagewith, to how and what we design and how we evaluateourperformance.Weareexcitedbythetangiblepositiveoutcomesforsocietyfromworkinginthisway.

N I G E L T O N K SUKIMEA Region Sustainable Development Director, Arup

J O D A S I LV AGlobal Sustainable Development Leader, Arup

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Related UN SDGs:

Modernlifestylesandworkplacesmeanthemajorityofpeoplespendmostoftheirtimeindoors.Sothebuiltenvironment has an important role to play in helping individuals,organisationsandcommunitiestothrive.At Arup we understand this, and we help the built environmentfulfilitspotentialtopromotehealthandwellbeing.

S U S TA I N A B I L I T Y R E P O R T 2 0 1 7 / 1 8

Healthy living & improved wellbeing

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T H E B I G G E R W E L L B E I N G P I C T U R E

Acompany’sworkforcetypicallyaccountsfor90%ofitsoperatingcosts.Soisn’titobviousthat,aswellasbeinggoodforpeople,designingcommercialofficestoenhancewellbeingmakesfinancialsense?Maybe,buttomakeacompelling business case you need to be able to demonstratethefinancialcaseforgooddesign.

AnewmethodologyformeasuringwellbeinghasbeendevelopedthroughArup-fundedresearchattheUniversityofManchester.WeputittothetesttodiscoverwhatdifferenceanewofficeinSheffieldhasmadetoourpeople.

ThenewofficeinStPaul’sPlaceincludesfeaturessuchasflexibleandcollaborativebreakoutzoneswithadvancedacousticengineering, which help create a sociable

environment and reduce disruption to employees.

Hasthedesignimprovedwellbeing?Tofindout,wesurveyedstaffthreetimes:beforethemove,six,and12monthsafterwards–toaccountforanyinitial‘wow’factor.Thesurveysmeasureddifferentaspectsofpsychologicalwellbeing.Wealsousedthe Building User Survey post-occupancy methodology, gathering qualitative opinions to contextualisethequantitativedata.

TheoverallwellbeingscorefortheSheffieldofficeincreasedsubstantially,from17%beforethemoveto50%sixmonthsafterwards.Twelvemonthsafterthemove,thescorewasstill44%,whichsuggestssignificantlong-termwellbeingimpactsbeyondtheinitial‘wow’factor.The

resultsshowthathappinessincreasedfrom-3%beforethemoveto42%12monthsafterwards.

Intheirnewoffice,ourSheffieldteamfeelgoodandfunctionbetter–provingthelong-termbusinesscaseforinvestmentindesignthatpromoteswellbeing.Theincreaseinself-reported wellbeing represents a social return on investmentof£177,000peryearthroughmentalhealthgains.

G R E E N S PA C E B E N E F I T S

Howcanyoupromotethebenefitsofgreenspaceinurbanareas?Toanswerthisquestion,wefundedanddesignedapop-upgreenspaceinKirkgateIndoorMarket,Leeds.Builtforthe Leeds Indie Food Festival 2017, an annual 5-week,city-widefestivalofindependentfoodanddrinkculture,TheAllotmentgavevisitors

a place to relax and enjoy eating in a location wherefoodisgrown,prepared,cookedandsold.Itprovidedacreativehavenwithfreeevents and activities, hosting concerts and cookingdemonstrations,lecturesandplayeventsforchildren.

OurdesignforTheAllotmentincorporatesbespokemodularunits,digitallyfabricatedandlasercutfromplywood,toformseatingandplanters.Wecollaboratedwithlocalarchitects,Bauman Lyons, to provide a construction system that enabled the modules to be assembled and dismantled easily by volunteers withouttheneedforspecialistequipment.Themoduleswereplantedwithanabundanceofherbs, vegetables and other edible plants as well asfruittrees.

TheAllotmenthasshownhowafast,low-costprojectcanmakeabigimpact.AndrewCooper,ChiefExecutiveofLeedsBID,said:

“This interactive and innovative allotment demonstrates how public places can be transformed to create dynamic spaces by various organisations working together.”

Originally designed as a temporary installation tobeinplaceforthefestivalperiod,itprovedso popular that it has been made a permanent feature.

I M A G E SPrevious page - Allotment park, Kirkgate Market. Above - Arup Sheffield Office and Allotment park, Kirkgate Market.

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Related UN SDGs:

Waterisessentialfordrinking,foragricultureandforindustry.Sohavingeithertoomuchwaterortoolittlecanhavemajorconsequences.Today,populationgrowth,climatechange and increasing demand are causing problems such as floodinganddroughts.ThisiswhyArupfocusesonwater,workingacrossthewatercycletodevelopvitalgreenandgreyinfrastructuretomanagewaterresources.

S U S TA I N A B I L I T Y R E P O R T 2 0 1 7 / 1 8

Water resource management & efficiencyofuse

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S U S TA I N A B L E W A S T E W AT E R C AT C H M E N T

AstheUK’sageingsewernetworkscomeunder increasing pressure, water pollution is agrowingrisk.InLlanelli,overloadedsewerswere discharging too much wastewater into the environmentallysensitiveLoughorEstuary.

Reducingdischargesfromcombinedsewers,where rainwater and wastewater is mixed, would traditionally involve building storage tanksandmoretreatmentcapacity.TogetherwithourpartnersintheDŵrCymruWelshWater Delivery Alliance, we came up with a moresustainableandcost-effectiveapproach.

First,werecommendedinvesting£60minretrofitting20%ofthetown’simpermeableareawithgreenandgreyinfrastructuretoreducerun-offintothesewers.Thiscutspeakflowby

6,000litrespersecondandmeansthere’snoneedtopump1.5millionm3ofrainwatereveryyear,savingover£200,000and27tonnesofCO2.

WealsohelpedLlanelli’sresidentskeepsurfacewateroutofthecombinedsewerandtoreusewaterintheirhomes.Peopleweregivenfreewaterbutts,plusadviceandfundingtocreatetheirownraingardens.Somelocalresidentseven had separate rainwater drainage systems designedforthem.

Investing£20minsmartsewersthatusesensorsandweatherforecastdatatooptimiseflowinthenetworkwillenableover50,000m3ofexistingstoragetobeusedatafractionofthecostofbuildingnew.ThesmartsystemsdetectwherepocketsofstorageareavailableintheNetworkanddirectwastewatertotheselocations.

Finally,investing£20mingroundbreakingpeakflowequivalenttreatmenttechnologysaved75% on capital costs compared to traditional storage.Overall,thisinvestmentwillpreventfloodingatover100homesandreduceDŵrCymru Welsh Water’s impact on rivers by over 95%,helpingtoprotecttheLoughorEstuary.

C O L L A B O R AT I N G T O F U T U R E - P R O O F D R A I N A G E

Engineeringsolutionsformanagingwaterresourcesoftencreateopportunitiestorealisewider social, economic and environmental benefits–ifdifferentorganisationsworktogethertounlockthem.IntheGrangetownareaofCardiff,auniquepartnershiphasfuture-proofedthedrainagenetwork,andimprovedecology and biodiversity, enhancing public spacesandpromotedsustainabletravel.TheGreener Grangetown project, a partnership

betweenCardiffCouncil,DŵrCymruWelshWater and Natural Resources Wales promotes waterasaresourcetobevalued.

Along12residentialstreets,rainwaterrun-offfromroofsandroadsisdivertedinto108raingardens, which naturally cleanse the water beforeitisdischargedtothenearbyRiverTaff.In total the gardens create 1,700m2ofgreenspacealong2.2kmofroads.

Theprojectregeneratedareasofpublicrealmthatwerepronetoanti-socialbehaviour.Ithasalsoimprovedaccessandsafetyforpeoplewalkingandcyclingat14roadjunctionsandalong555moftheTaffTrail,thebusiestcyclerouteinWales. Residents were involved in shaping the design, whichcreatesgreen-bluecorridorsofplantsand

water,andfeaturesmorethan120newtreesof19differentspecies.

AsaresultoftheGreenerGrangetownscheme,surfacewaterfroma4.4-hectareareanolongerentersthecombinedsewernetwork.Thismeansthat 40,000m3 less water is pumped and treated each year, reducing energy consumption, operational costs and CO2emissions.Theunique partnership between organisations has shownhowmanagingsurfacewatersustainablycanalsodeliverwiderbenefits.

I M A G E SPrevious page - Greener Grangetown; Above - Llanelli and Greener Grangetown.

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Related UN SDGs:

Withtheworldincreasinglyhungryforenergy,issuesofenergysecurity,sustainabilityandaffordabilityarecomingtothefore.Tacklingthisenergy‘trilemma’requires approaches sympathetic to each country’s stageofdevelopment,andwhichconsidergeneration,efficiencyandstorage.Thesearetheprinciplesthatguideusaswetargettheareaswhereweknowwecanmakearealdifference.

Clean&efficientenergy generation & delivery

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G E O T H E R M A L I N N O V AT I O N

Geothermal heat can play an important role insolvingtheenergy‘trilemma’ofenergysecurity,sustainabilityandaffordability.Yetwhile countries such as Iceland are synonymous withgeothermalenergy,thepotentialofthislow-carbonheatsourceincountriesliketheUKhasgonelargelyuntapped–untilnow.

A1.4kmdeepgeothermalwell,beingdrilledinPenzance, Cornwall, will soon enable visitors tothetown’sGradeIIlistedArtDecoseafrontlido, the Jubilee Pool, to enjoy swimming outdoorsinwatersofaround35°C.Asmallpump will draw up water that has been heated by the surrounding ground – providing around 400kWofheatsupply.Thisheatwillthenbetransferredtotreatedseawaterinadjacentpipesthatflowintothepool.

TheinnovativeprojectisaresultofArup’sventuring initiative, which combines the firm’sdepthofskillswithentrepreneurialspirittocommercialisenewideas.GeothermalEngineeringLtd(GEL)isundertakingtheprojectafteritsecuredalicencefromGeonEnergy, a joint venture company set up by Arup andGEL,forsomeofthetechnologyused.FundingiscomingfromtheEuropeanRegionalDevelopmentFund.

Whentheheatedsectionofthepoolopensin2019, it will give swimmers an alternative to the chilly seawater in the main section, bringing moretouristsandinvestmenttoPenzance.TheopeningwillalsomarktheculminationofalongprocessthathasseenArupandGELovercome regulatory and planning hurdles

topioneerthecommercialapplicationofgeothermal heat in the UK and demonstrate its potentialforwidercommercialandindustrialapplications.

P O W E R I N G A S U S TA I N A B L E U N I V E R S I T Y

Not everywhere has access to geothermal heat sources, but other opportunities exist to integratelow-carbonenergyprovision.

TheUniversityofSheffieldisaimingtocutitscarbonemissionsby43%from2005levelsby2020.Tohelpachievethis,theuniversity’snewFacultyofSocialSciencesbuilding–duetobecompletedin2021–hadtobehighlyefficientand sustainable while blending in with the largelyresidentialareaofBroomhill.

Ourdesignforthissignificantbuildingusesheat pumps connected to a large ground-source borehole array, supplemented by a combined heatandpowerplant,toprovideupto700kWoflow-carbonheatingandcooling.Buildingservices are designed to provide optimum conditionsforoccupantsevenconsideringthelower heating and higher cooling temperatures generatedbyheatpumps–byspecifyinglargerfancoils,forexample.

Inthefuture,avery-low-temperatureheatnetworkwillconnecttoaproposedsportscentreacrosstheroad.Lowcarbonheatleftoverfromcoolingthesocialsciencesbuildingwillbeavailabletobeusedtoheatthepool.

Crucially,ourdesignbalancestheheattakenoutandputintothegroundoverthecourseoftheyear.Somethingthat’softenoverlookedinground-source systems, this balancing avoids changingthetemperatureofthegroundovertime,aside-effectthatcanreduceperformance.

With the UK electricity grid expected to decarbonise over the next 25 years, carbon emissionsfromtheelectricheatpumpswilldecrease over time, providing the university with a low-carbon energy source that steadily reducesitsrelianceonfossilfuels.

I M A G E SPrevious page - University of Sheffield Social Sciences; Above - Jubilee Pool and University of Sheffield Social Sciences.

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Related UN SDGs:

Thelasttenyearshaveseenmarkedprogressinreducingpoverty,yetroughlyhalftheworld’spopulationstilllivesontheequivalentofaboutUS$2.50aday.Topromoteinclusiveand sustainable development, broader and deeper economic growth is required without increasing environmental pressure.Byapplyingourexpertisetoengineeringanddevelopmentprojects,wehelpmakethishappen–bringinglastingbenefitstocommunitiesaroundtheworld.

S U S TA I N A B I L I T Y R E P O R T 2 0 1 7 / 1 8

Positive development & growth

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R E J U V E N AT I N G I N F R A S T R U C T U R E F O R T H E C O M M U N I T Y

Sometimes,itistheoldestpartsofcitiesthatoffernewopportunities.Carefullyreimaginingexistinginfrastructurecancreatewidervalueforcommunities.

InPortElizabeth,SouthAfrica,thehistoricportcutsresidentsofffromeasyaccesstothewater.Italsofacescompetitionforfreighttrafficfromanewer,deeperportnearby.Theportauthoritywanted to address these two issues by creating agreenerandmoresustainable‘people’sport’that would reintegrate the area, while creating skilledjobsandretainingthecargooperationsthatarestillprofitable.

We optimised land use across the 180-hectare siteforanewmixed-usedevelopment,whichwill contain commercial, housing, recreational

andgreenspace.Crucially,itwillalsocreateanewmaritimeschoolandtrainingfacilitytohelpprovideacareerpathwayforlocalpeople.Thiswillmaketheareamoreeconomicallyandsociallysustainable.

Environmental sustainability was equally important.Theframeworkwecreatedaddressesthemes such as waste, water quality and energy management.Wedevelopedgreenportplanningprinciplesforthetransitionfrombusiness-as-usualoperationstoamoresustainablefuture.Thesecoverimmediate,low-costactionsandlonger-termaspirations.

Forexample,overthecourseoftheproject,polluting operations such as the manganese terminal will be moved away to the deep-water port.Intheshorter-term,werecommendedwater-sensor technology that will alert the port

managertoanypollutants.Witharchitectsnow using our land-use study to draw up parametersforthenewdevelopment,theport’stransformationisunderway.

S H E LT E R S T H AT C A N W I T H S TA N D F L O O D I N G

Whilelarge-scaletransformationslikePortElizabeth’s are long-term projects, many communitiesfindthemselvesinneedofmoreurgentreconstruction–ofteninthewakeofnaturaldisasters.

Since2010,extremefloodinginsouthernPakistanhasaffected35millionpeople,damagingordestroying2.5millionhomes.In response, aid organisations have built 200,000sheltersfortheverypooresthouseholds, and many other people have built theirown.

But with limited technical guidance and extremely tight budgets, it was unclear which designs and materials would best withstandfutureflooding.OurresearchfortheInternationalOrganizationforMigrationPakistanandtheUKDepartmentforInternationalDevelopmenthaschangedthat.

Toassessandimproveshelterdesign,wecarriedout800fieldsurveys,conducteddeskstudiesandtested24full-scalewallpanels.Ourstudyfocussedonfloodresilienceandstructuralperformance,cost,buildingcomfortandlightinglevels,carbonfootprintandenvironmentalimpact.

Wefoundthatsheltersmadefromearthmixed with a little Portland cement or lime canresistlow-tomedium-scalefloodingatleastaswellasthosemadeoffiredbricks.

This‘improvedearth’optionalsohas85%lessembodiedcarbonthanabrickshelter,and doesn’t require trees to be cut down to fuelthebrickkilns.What’smore,it’scheaperandcanberepairedeasilybythehomeowner.

Usingthesefindings,wecreatedtheevidence-basedPakistanShelterGuidewithbest-practice shelter designs and a decision-makingtool.Itempowersdonors,shelteragencies and the communities they serve to constructsustainable,flood-resilientshelters.

I M A G E SPrevious page - Port Elizabeth; Above - Port Elizabeth and Flood Shelter Pakistan.

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Related UN SDGs:

Transportinfrastructureprovidesvitalconnectivity,movingpeopleandgoodsglobally,regionallyandlocally.Yettransport also produces pollution and congestion and is not alwaysaccessibletoeveryone–creatinginequalities.Anewdirectionisneededtofightclimatechangeandcreatehealthy,vibrant,safecommunities.Wearehelpingourclientstotransformcitiesthroughsustainable,low-impactsolutionsformovingpeopleandgoods.

S U S TA I N A B I L I T Y R E P O R T 2 0 1 7 / 1 8

Sustainable & low-impact transportinfrastructure

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©TransportScotland

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©TransportScotland

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I N C R E A S I N G C A PA C I T Y, R E D U C I N G E M I S S I O N S

Upgradingexistingcitymetroinfrastructurecan reduce carbon emissions and air pollution fromcongestedroadnetworksbyencouragingpeopletotakepublictransport.Theseupgradesalsoofferavaluableopportunitytosparkregeneration.

In London, increasing passenger capacity at Elephant and Castle Underground Station will bethecatalystfora£3bnregenerationproject.Theupgradewillbringanadditional27,000passengerstothestationatpeaktimes,whichcouldsavearoundonemilliontonnesofCO2 everyyearbytakingtrafficoffLondon’sbusyroads.

Focusing on maximising the carbon and costbenefits,ourdesignforthestation

enhancement reduced embodied carbon emissions by 3,500tCO2e compared to the originalfeasibilitydesign–a25%saving.Weachieved this within an underground space that was constrained by the existing station and tunnellayout.

Re-arranging the original escalator and overbridgeorientation,re-workingtheplatformconnectionandrealigningtheretainingsystemprovidedamoreefficientuseofspace.Thissavedconstructionmaterialsandlogistics.Italsoreducedthecapitalcostbyupto16%comparedtothefeasibilityestimate.

We believe that capital carbon emissions can bereducedfurtherbyspecifyinglow-carbonmaterialsandbymakingtheconstructionsequenceandlogisticsmoreefficient.Bytheendofconceptdesign,wehadalready

identifiedseveralopportunitiestoimprovethestation’soperationalefficiency,cuttingemissionsfurther.Thesewillbedevelopedatthenextstage.

S U S TA I N A B L E , A F F O R D A B L E S O L U T I O N S

As well as helping to cut carbon emissions, transportinfrastructurecandeliverwidersocial,economicandenvironmentalbenefits.InElephant and Castle, the upgraded underground station will help a revitalised community to thrive.Meanwhile,inScotland,anefficientnewbridgeisprovidingavitaleconomiclifelinewhiletheoldonehasbeengivenanewleaseoflife.

By 2007, deterioration in the Forth Road Bridge’scablesmeantitfacedbeingclosedforessentialmaintenancewithintenyears.

Theresulting55kmdetourwouldhavehadunthinkableeconomicandenvironmentalimpacts.Anewcrossingwasneeded,andTransportScotlandmobilisedateamtobuilditintime.InajointventurewithJacobs,webecameinvolvedineverypartoftheproject.

We demonstrated that a new cable-stayed bridge, theQueensferryCrossing,couldbebuilttothenecessary timescales and that costs could be reducedfromaninitialestimateofaround£4bntoaround£1.6bnattenderaward.Howdidwedoit?Wedemonstratedthattheexistingbridgestillhadsomelifeleftinitandcouldremaininuseforpublictransport,walkingandcycling.Thisreducedthewidthandloadingrequirementsforthenewbridge.Andauniquecrossedcablesystemprovidedthestiffnessrequiredwithoutaddingmorematerialtothetowersordeckreducingtheenvironmentalimpact.

Wealsotooka‘technologynottarmac’approach,usingIntelligentTransportSystemstokeeptrafficflowingontheexistingroads.Thisreducesjourney times and associated emissions without havingtoaddlanes.

Designedtolast120years,theQueensferryCrossingandwiderroadnetworkissettobenefitScotlandforgenerationstocome.

I M A G E SPrevious page - Queensferry Crossing; Above - Elephant & Castle Station Capacity Upgrade and Queensferry Crossing.

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Related UN SDGs:

By2050,70%oftheworld’spopulationwillliveincities.How can these cities support their urban communities inthefaceofchangestoinfrastructure,climateanddemographics?Theymustendure,adaptandtransform–becomingmoreresilient.Drawingonourexpertiseintheresearch,planninganddesignofcities,weareshapinggreatplacesforpeopletoliveandwork.

S U S TA I N A B I L I T Y R E P O R T 2 0 1 7 / 1 8

Resilient cities people love

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P L A N N I N G S U S TA I N A B L E G R O W T H

Around the world, cities are demonstrating that large-scale expansion doesn’t have to come at the expenseofsustainability,resilience,orliveability.Infact,astheMahindraWorldCityinJaipur (MWCJ) in Rajasthan shows, expansion canbeanopportunitytoenhanceallthesethings.

Conceived as a C40 development, we were commissioned by Mahindra to develop proposals to integrate residential and community infrastructureintotheexistingbusinesscluster.Theschemechallengesexistingnormsaroundopenspaces,mixingoflandusesandwalkability.MWCJ combines retail, cultural and educational land uses together through new residential communities.

MWCJisthefirstprojectinAsiaandthelargestproject in the world (by population) to receive

C40Stage2‘ClimatePositiveDevelopment’certification.Thisisinrecognitionofitsdetailedplansforreducingenergy,wasteandtransportation-related carbon emissions onsite, andforextendingtheimpacttothesurroundingcommunity to achieve a climate positive outcome.WehavebeenworkingwithMWCJ,onhelping their development achieve the C40 CPD roadmapgoals.

We are masterplanning a residential and social infrastructurezoneofapproximately180hectares at MCWJ, which will integrate with a hi-techindustrialarea.Ourplanenvisagestwonew universities and up to 25,000 homes in about ten communities, each with its own shaded plazaandlocalshops.

In Rajasthan’s hot climate, our plan maximises thermalcomfort,providesagoodenvironment

forwalkingandcycling,andreducesbuildingenergy use through natural ventilation and effectiveorientation.Aligningthedevelopmentwith the prevailing wind patterns captures cooling breezes, while colonnades and other structuresshadepublicspaces.

Providing access to nature, the central Nevata Parkisstructuredaroundadrywatercoursethatstoresstormwaterduringthemonsoon.Fourgreencorridorsconnecttothepark,providingstormwater drainage and ensuring people will neverbemorethana5-minutewalkfromanopenspace. F O R C H I L D R E N , F O R E V E R Y O N E

Accesstoopenspaceisimportantforadultsandchildrenalike,andby2050themajorityofurbaninhabitantswillstillbechildren.Thequalityoflifeexperiencedbyurbanpopulationswilldetermineourglobalfuture.

Fundamentally, children want the same things fromanurbanenvironmentaseveryoneelse:safeandcleanstreets,accesstogreenspace,clean air, things to do, the ability to get around, thefreedomtoseefriends,andsomewheretocallhome.Soachild-friendlyapproachtourbanplanningcreatesinclusivecitiesthatworkforeveryone.

Arup’sreportCitiesAlive:DesigningforUrbanChildhoods inspires a positive response to these challenges, and sets out actions to help create a morechild-friendlyfuture–wellbeyondsimplyprovidingplaygrounds.Withstreetsandspacesinfrontofhomesmakingup,onaverage,atleast25%ofacity’sarea,it’sthesespacesthat have the greatest potential to encourage everydayfreedomsandsocialinteraction.

Theevidencewegatheredshowsthatthe

amountoftimechildrenspendplayingoutdoors, their ability to get around independently,andtheirlevelofcontactwithnaturearestrongindicatorsofhowacityisperforming.Ifcitiesfailtoaddresschildren’sneeds,theyriskeconomicandculturalimpactsasfamiliesmoveaway.

Our report draws on 40 global case studies, making14recommendedinterventionsand15actionsforcityleaders,developers,investorsandbuiltenvironmentprofessionals.Itshowshow we can create competitive, resilient, healthierandmoreinclusivecitiesforeveryonetolive,workandgrowupin.

I M A G E SPrevious page - Designing for Urban Childhoods; Above - Project Pink and Designing for Urban Childhoods.

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Related UN SDGs:

Underthestandardtake-make-use-disposeeconomicmodel,materialsaresourced,madeintoproducts,usedandthendisposedof.Theglobaleconomyhasworkedthiswaysincetheindustrialrevolution,but today, as resources dwindle, this largely linear approach is increasinglyunviable.Resource-hungrysectorssuchasthebuiltenvironmentareparticularlyvulnerable.AsaglobalknowledgepartneroftheEllenMacArthurFoundation,weareleadingthewayinapplyingcircularprinciplestothebuiltenvironment.

S U S TA I N A B I L I T Y R E P O R T 2 0 1 7 / 1 8

Responsible consumption & circular production

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T U R N I N G O L D A S S E T S I N T O N E W R E S O U R C E S

A circular economy is restorative and regenerativebydesign.Materialsinassetsthatreachtheendoftheirusefullivesfindnewusesandkeeptheirvalue.We’veappliedthisapproachtoourfirm’sITAssetDisposition(ITAD)programme.

Theadvanceddesignsoftwareandothertoolsweneedforourworkdemandthelatesthardware.Whenproductssuchascomputers,displaysandmobiledevicesarebrokenornolongerusefultous,wenowhaveaunifiedprocessfordealingwiththem–workingwithelectronics reuse and the recycling specialist Sims.

Afterdatahasbeensecurelywiped,devicesthatstillfunctionaresoldon.Whenthisisn’t

possible,state-of-the-artfacilitiesdismantleproducts into their raw materials to be reused in newITequipment.Thisprocessreuses99%ofthematerialsinourdevices.What’smore,it’sdonelocallyinfacilitiesthatmeethighhealth,safetyandenvironmentalstandards.

Sadly,thisisn’tthenorm.Electronicwastecanalltooeasilyfinditselfshippedtodevelopingcountrieswhereworkershavenooptionbuttouseunsafepractices,suchasburning,torecovervaluablerawmaterials.WorkingwithSimsgives us the accurate records and destruction certificatesweneedtobesurethisdoesn’thappentoourequipment.

Following a circular economy model is good forAruptoo.Whereasourprevious,ad-hoc,office-by-officeapproachofdisposingofIT

equipmentcostthefirmmoney,theglobalITADprogrammegeneratesrevenuewecanreinvest.Theprogrammeprovesthatacirculareconomyapproachpaysoff.

B E Y O N D B R E E A M , T O W A R D S A C I R C U L A R E C O N O M Y

What about applying circular principles to the complex mechanical, electrical and public health(MEP)engineeringinabuilding?Breakingawayfromconventionalapproachesisn’teasy,butaspartofourworkwithUniversity College London (UCL) that’s exactlywhatwe’reexploring.

Marshgate1willbethefirstbuildinginUniversity College London’s new campus in theQueenElizabethOlympicPark,London.Accommodating approximately 3,000 students

and625staff,itwillincludelecturetheatres,laboratories,workshops,cafésandpublicengagementareas.

UCL has set ambitious sustainability targets andchallengedourdesignteamtofuture-proofMarshgate1againstclimatechangewhile minimising its energy use and carbon emissions.Araftofmeasures,includingsizingtheheatingandcoolingequipmentforoptimumperformance,meansourdesignissettoachieveBREEAM Excellent and a 40% reduction in carbonemissionsagainstbuildingregulations.

Wewerekeentogofurther.WithUCL’ssupport, we invested in our own research, usingMarshgate1toexplorefivescenariosthat demonstrate circular economy principles formechanical,electricalandplumbing

installationsinbuildings.Forexample:whatifaclientpaidafeeforheatingandcoolingperformance,insteadofbuyingtheequipment?Wouldthathelpclosethe‘performancegap’– a common issue where operational energy efficiencyfallsshortofthatexpected?

Ourteamshareditsinterimfindingswithaglobal audience in June at the International SustainableCampusNetworkConferenceinStockholm,whilepublicationofthefullresearchresults,includingestimatesoftheeconomicandsustainabilitybenefitsofacircularapproach,willfollowlaterintheyear.

I M A G E SPrevious page - UCL East Marshgate; Above - Title of project and location; Arup IT Asset Re-use programme and UCL East Marshgate.

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Related UN SDGs:

Today,theimpactsofclimatechangearealreadybeingfeltasitexacerbatesserioushazardssuchasheatwavesandflooding.Therateofchangecanbeslowedbylimitingtemperatureincreasesto2°C,agoalthatrequirestheworldtoquicklybreakitsaddictiontofossilfuels.OneofthebiggestcontributionsArupcanmaketo this goal is designing a low-carbon built environment thatcanhelpcitieslimitandadapttoclimatechange.

S U S TA I N A B I L I T Y R E P O R T 2 0 1 7 / 1 8

Carbon reduction & climate adaptation

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A C C O U N T I N G F O R C O N S U M P T I O N

Detailed carbon emissions data is a vital weaponinthefightagainstclimatechange.Anewstudyhas,forthefirsttime,enabled79ofthe world’s leading cities to understand how their impact on climate change extends beyond theirboundaries.

Thestudy,conductedbyArup,UniversityofLeeds,UniversityofNewSouthWalesandC40, calculated each city’s consumption-basedgreenhousegasemissions.TheCityConsumption-Based Emissions Inventories takeintoaccountemissionsfromtheproductsandservicescitiesconsume,suchasfoodorclothingmadeelsewhere.

Ifat-shirtismadeinBangladeshandsoldinNewYork,then,underconsumptionemissions,weattributetheemissionsfromitsmanufacture

toNewYorkratherthantoBangladesh.Thestudy used models to trace connections between citiesandtherestoftheworld,brokendownbyeconomicsector.

Thisapproachrevealedthatconsumptionemissionsfromthe79citiesaresignificant,makingup7%ofglobalannualemissions.Infact,63ofthe79C40citieshavemoreemissionsfromconsumptionthanfromproduction–thetruescaleoftheirimpactis under-represented using more common reportingmethodologies.

Yetthepictureisuneven,withconsumptionemissionsacrossthe79citiesrangingfrom2to26tCO2e/capita.ThisisbecausewealthycitiessuchasLondon,NewYorkandSydneyconsume considerably more goods than cities inIndia,Pakistan,andBangladesh.The

Consumption-Based Emissions Inventories highlightacloselinkbetweenconsumptionemissionsandGDP.

Thestudychallengesallcitiestoaddresshowtheycanreducetheirimpact.Afollow-upprojectwillrecommendachievabletargetsforconsumptionemissions.

A D A P TA B I L I T Y W I T H O U T C O M P R O M I S E

While cutting carbon emissions can help limit global temperature rise, the built environment also needs to adapt to changes that are alreadyinevitable.InLondon,apioneeringdevelopment is demonstrating that sustainability and adaptability don’t mean compromising on thequalityofinternalenvironments–andcanactuallysavemoney.

Derwent London’s White Collar Factory is a 16-storeytowerwitha150mrooftoprunningtrackandterrace.It’samodelforanewtypeofofficebuildingofferingusersgreaterflexibility,morechoiceovertheirworkingenvironment,andcomfortable,productivespaces.

We spent 10 years shaping the concept, guided byfivekeyprinciples:highceilings,athermal-massstructure,asimplepassivefaçade,flexiblefloorplatesand‘smart’servicing.Theresult:abuildingthatbreaksfreefrommechanicalair conditioning and controls its environment passively.

At its heart, in-slab cooling uses the thermal massoftheconcretecoretoabsorbheatenergy–madepossiblebyafaçadetunedtoits orientation that passively limits solar gains

whilemaximisingdaylight.Operablewindowsprovidenaturalventilation,witha‘traffic-light’app that shows users when conditions are ideal toopenthem.Modelling,analysisandafull-scale prototype showed that these and other passivedesignmeasureswouldcopewithfuturetemperatureincreases.

White Collar Factory uses 33% less energy than building regulations require and has a 25%smallercarbonfootprint.It’salsooneofonly seven projects to achieve both BREEAM Outstanding and LEED Platinum, and is rated EPC‘A’andWiredScorePlatinum.

I M A G E SPrevious page - White Collar Factory, Old Street Yard; Above - C40 City Consumption Based Emission Inventories and White Collar Factory, Old Street Yard.

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Related UN SDGs:

Justhowvaluableareecosystems?It’sestimatedthatthey’reworthuptoUS$145tneachyear;marineandcoastalbiodiversityaloneprovidelivelihoodsforoverthreebillionpeople.Diverseanimalandplantspeciescreate resilient ecosystems, but human activities are causingmassextinctionsatratesnotseeninthelast65millionyears.Thisiswhyweseektoconserve,restoreandpromotethesustainableuseofecosystemsacrossourwork.

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Conservelifeon land & in the sea

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V I S U A L I S I N G T H E V A L U E O F T R E E S

Healthytreesareanintegralpartoftheurbanlandscape.Properlymanagedandplannedfor,they do more than add colour and beauty to townsandcities.Treespromotementalandphysical wellbeing, provide shade and habitats forwildlife,reducefloodriskbyabsorbingwater,mitigatetheeffectsofclimatechange,removepollutionfromtheatmosphereandofferfruitforforaging.

Toensuretreesretaintheirrightfulplaceattheheartofurbandesignandplanning,it’snecessarytoquantifyandcommunicatetheirvalue.IntheLondonBoroughofEaling,wehelpedexpertsfromTreesforCities,thelocalauthority,Treeconomics,theForestryCommission, Forest Research and the Greater London Authority to communicate their results fromagroundbreakingstudy.

We visualised data produced using the open-sourcei-Treetool,whichassessestreestructure,threats,andbenefits.Thetechnicalreportandmicrositeweproducedhighlightthebenefitsoftreesthrougheasilyaccessibletables,maps,graphsandinfographics.

Thevisualisationsshowthatthereareanestimated 234,400 trees in the borough, with an amenityvalueof£3.4bn.Thesetreesremoveover2,000tonnesofCO2 every year, helping mitigateclimatechange,aswellasbenefittinglocalresidentsinotherways.

Thereportandmicrosite will allow Ealing’s residents, politicians, elected members, planners and arboriculturalists to engage with and understandthecompositionandvalueoftrees.Put simply, it shows where more trees should be plantedandwhy.

Theproject’spartnershopethattheywillinformtreemanagementplans,andthatotherlocal authorities will carry out similar exercises tounderstandtheimportanceoftheirtrees.

E N H A N C I N G A N AT U R A L A S S E T

With the right approach, large-scale development can create opportunities to enhanceecosystems.OurmasterplanforoneofAbuDhabi’skeygrowthareasretainedandenhancedanareaofmangroves–salt-toleranttrees.

Ourmasterplanforthe105-hectareReemDowntownareaofReemIslandcreatesawalkablenewurbandistrictthatemployssustainableplacemakingtodrivebehaviouralchange through measures such as providing shadingtoover80%ofthestreetscape.

WeviewedthelargeareaofmangrovesthatgrowtotheeastofthesiteinNorthBayasanasset,ratherthanaconstraint.Thesemangroves, which are important nursery areas formanyspeciesoffishandprotectthecoastfromerosionandstorms,usedtobemuchmorewidespreadinthearea.

Tosafeguardthemangroves,weworkedwithotherstakeholderstorelocateaproposedbridge that would have encroached on the area.Ourwaterfrontdesignproposessoftedges where sea walls are not essential, and a uniquetransitionfromurbanareatomangrovesusinganaturalisedcanalinsteadofaheavilyengineeredwaterway.

At our suggestion, a Mangroves Education Centre will bring residents closer to nature

andeducatethemonthevalueofthisuniqueasset, which they will be able to explore along pedestrianandcyclelinks.

Ourapproachnowformsanintegralpartofamangrove rehabilitation initiative agreed by all Reem Island developers and government authorities.

I M A G E SPrevious page - REEM Downtown; Above - Ealing i-Tree Eco and REEM Downtown.

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Related UN SDGs:

Becausesustainabilitytoucheseveryaspectofdesignand engineering, collaboration enables organisations to championtheconceptandmagnifytheirimpact.Webelievewecanleadthewaybyworkingwithothersfrominsideandoutsideourindustry,breakingdownmisconceptionsaboutsustainabilityandgivingvocalsupporttocallsforurgentactiononthemostpressingissues.

S U S TA I N A B I L I T Y R E P O R T 2 0 1 7 / 1 8

Inclusive partnerships & positive leadership

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C H A M P I O N I N G A C I R C U L A R E C O N O M Y

Fewagendasareaspressingastheneedforacirculareconomy;makingassetstobereusedand repurposed again and again preserves dwindlingresourcesandeliminateswaste.

Arup is now entering its third year as KnowledgePartnerfortheBuiltEnvironmentwith leading circular economy charity the Ellen MacArthurFoundation.Ourpartnershiphasseenthetwoorganisationslearningfromeachothertohelpdefineacircularfutureforthebuiltenvironment.

Aspartofthepartnership,wehavecollaboratedonfourmainprojectsthatexaminehowto help leaders embed circular economy principlesintotheircities.Ourreport,TheCircularEconomyOpportunityforUrbanand Industrial Innovation in China, envisages

applying circular economy principles across urbansystemsandhigh-impactindustries.Ithighlightsthebenefitsofcircularityamidstrapidurbanisation.

From Principles to Practices aims to accelerate theadoptionofcirculareconomyprinciplesinthe built environment by clearly demonstrating thevalueandprocessofimplementingthem.Meanwhile, Circular Economy in Cities provides an evidence base to help leaders to embedthecirculareconomyintotheircities.

TogetherwiththeFoundation,GoogleandArup have also launched the Circularity Lab –ademonstrationprojectinNewYorkandthe San Francisco Bay area – to illustrate the opportunities and challenges circular design bringstocitiesandbuildings.TheLabwilldemonstrateneweconomicmodelsforvaluingreal estate and showcase technical solutions

forthebuildingindustry.Thesewillfocusondesigningfordisassembly,materialsinnovationanddigitalsolutionsforthecirculareconomy.

Our partnership with the Foundation is driving amajorshiftinmind-setandbehaviouracrossthe built environment sector, encouraging the adoptionofcirculareconomyprinciples.

A G R E E N W AY T O U N I T E A C O M M U N I T Y

Even at a local level, delivering multiple sustainabilitybenefitsoftenrequiresorganisationsandcommunitiestoworkinpartnership.TheConnswaterCommunityGreenwayandEastBelfastFloodAlleviationSchemeisoneexampleofthis.

As well as protecting 1,700 properties, the £40mprojecthasprovidedaninspirationallivinglandmark:agreencorridorstretching

fromtheCastlereaghHillstoBelfastLoughalongsidetheConnswater,KnockandLooprivers.Theprojectprovidesanetworkofopenspacesand16kmofcontinuous,uninterruptedfootandcyclepathstohelpthelocalcommunitybecomemoreactive.

EastSide Partnership developed the greenway, whichwasdeliveredbyBelfastCityCouncil,with Arup acting as client’s representative to helpthecouncilmanageconstruction.FundingcamefromtheBigLotteryFund,BelfastCityCouncil,theDepartmentforCommunitiesandtheDepartmentforInfrastructureRiversAgency.

Fromthebeginning,everyoneinvolvedworkedtogethercloselytodeliverthevisionofagreenerandmoreactivefuture.Theprojectteamworkedhardtoinvolvethe40,000localresidents as well as pupils and students at the

23nearbyschoolsandcolleges.Localpeoplewere given the opportunity to help shape the designandtoapplyforconstructionjobsandapprenticeships.

Thecompletedgreenwayhostsregularcommunitywalks,fitnessclassesandsportingevents.Queen’sUniversityBelfastiscarryingouta£1mstudytoevaluatetheproject’simpacton the physical activity, health and wellbeing ofresidents.TheInstitutionofCivilEngineersselected the Connswater Community Greenway andEastBelfastFloodAlleviationSchemeasoneofthe200mostinfluentialprojectsintheworld.

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organisationalSkillsNetworksencouragetheinformalsharingofknowledgeacrossregionsanddisciplines.Inthelastyear,ArupUniversityalso supported 308 research projects, with £3.8mspentgloballyonresearch.

Exploring the futureTheForesight,ResearchandInnovationteamwasestablishedtohelpourfirmandourclientsunderstandthefutureofthebuiltenvironment.Byexploringthefundamentalsocial,technological, environmental, economic and politicaldriversofchange,wecanenableourclientstoplanforpossiblerisksandpotentialopportunities.

Theteampioneeredtheconceptof‘foresightbydesign’.Theyuseinnovativetoolsandtechniquestobringnewideastolife,andtoengageclientsandstakeholdersinconversationsaboutchange.Theirtoolsandplatformstosupportcreativethinking,foresight,strategyandinnovationprogrammesincludetheDriversofChangeCards,focusingon global issues and trends, and the online InspireInsightsdatabaseofemergingideas.

A R U P U N I V E R S I T Y

Lookingatthechallengesthefutureholds,we’realwaysseekingnewwaysofdevelopingourservicesandworkingmoreefficiently–tocontinuallyimproveandpushnewboundaries.InvestinginArupUniversityhelpsustodothis.

Informing our thinkingTheuniversitywassetupin2009tohelpthefirmexcelandthinkaboutthefuture.Itpromotesknowledgedevelopmentandknowledgesharing–ultimatelyinformingthethinkingweapplytoourclientwork.Allourstaffcanusetheuniversity’sresourcestoexplore technical and design ideas, and to learn newskillsquicklyandefficiently.

ArupUniversityissplitintofourkeyareas:• Learning•SkillsandKnowledge•InformationManagement•Foresight,ResearchandInnovation.

Anetworkofover400technicaltrainingcoursesprovidesemployeeswithcoreskillsandadditionallearningopportunities.Our43cross-

S U S TA I N A B I L I T Y R E P O R T 2 0 1 7 / 1 8

Investinginthefuture

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SDGs: resilient and inclusive urban systems, andresilientcriticalinfrastructureandbasicservices.Wealsoconsiderthreecross-cuttingtopics that are critical to the geographies where we operate: climate and environmental action, riskreductionandmanagement,andsocialinclusionandsocio-economicdevelopment.

We provide strategic advice to our clients and partners–fromhigh-levelstrategicplanningto physical interventions and programme management.Forinstance,withinthe100Resilient Cities initiative we supported 23 global cities to develop inclusive and integrated cityresiliencestrategies.

We also provide technical expertise and knowledgeacrosscomplexurbansystems.Thisincluded partnering with NGO Salva tu Casa, followingthe2017MexicoCityearthquake,todeploy over 50 structural engineers worldwide toundertakevirtualinitialinspectionsforover1,000damagedbuildings.

Thetrainingmaterialwedevelopanddeliver,together with our research insights, strengthens theknowledgeandcapacityofourclientsandpartners.Forexample,we’reworkingwithpartnerstoproduceatoolkitandguidancedocumentonsurfacewatermanagement,whichwillbenefitpractitionersworkinginhumanitariancontexts–particularlyinrefugeecamps.

I N T E R N AT I O N A L D E V E L O P M E N T

Maintaininga‘humanitarianattitude’inourworkisacoreprincipleofourfirmandwasafocusoftheKeySpeech,deliveredbyourfounder,SirOveArup,tothecompanyin1970.International Development has been a specialist group within Arup since 2010, delivering sustainable, resilient and inclusive development projectsinemergingmarketsandfragilecontexts.

Partnering our global expertise with organisationssuchastheRedCross,OxfamandHabitatforHumanity,wehavedeliveredover100 projects in more than 50 countries across Africa,Asia,LatinAmericaandtheCaribbean.Togetherwithourpartners,wehavehelpedimprove the quality, resilience and sustainability ofinfrastructureprojects,increasedthewellbeingandresilienceofhumansettlements,responded rapidly to humanitarian crises and natural disasters, and made vulnerable communitiesmoreresilienttoclimatechange.Weareanadvocatefor,andhelpprojectstodeliver, international agreements such as the United Nations’ Sustainable Development Goals (SDGs), that enshrine quality into internationaldevelopmentwork.

Attheheartofourworkarethepeopleandthe communities exposed to the unwanted consequencesofurbanisation:climatechange,large-scalemigrations,andpoverty.WefocusontwokeythemesalignedtotheUN

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Thisdatacoversperformancefrom1April2016to31March2017in22buildingsacrosstheUKandMiddleEast.Previousdatahasbeenupdatedwherenewdatahasbecomeavailable.Energy,water,waste,paperandcarbonfiguresexcludeour5Africanofficeswheredatacollectionremainschallenging.

O U R I M PA C T

We embed sustainable practices into ourownoperations.Eachyearwelookat where change is needed to improve performance,andhowtorealisethis.Thisongoinglearninggivesusfirst-hand experience to share with our clients.

Over the last year, energy consumption has risen in line with employee numbers leading to energy use per employeeremaininglargelystatic.This,coupledwiththedecarbonisationofthegrid,meanswehavenowmetourtargetof3tCO2/employee.Ouremissions have more than halved in thelastsevenyears.WearecurrentlyintheprocessofsettinganewcarbontargetfollowingtheprinciplesoftheScience-BasedTargetinitiativeandare investigating ways to provide all ourofficeswithaccreditedzerocarbonelectricitywhilstalsofocusingonagileworkingpracticesthatwillenableustouseourestatemoreefficiently.

S U S TA I N A B I L I T Y R E P O R T 2 0 1 7 / 1 8

Ourperformance

E N E R G Y U S E

0.5%

increase per employee

4%

increase overall

C A R B O N E M I S S I O N S

6%

reduction in emissions per employee

1.5%

reduction overall

W AT E R U S E

5%

reduction per employee

2.5%

reduction overall

W A S T E M A N A G E M E N T

90%

office waste diverted from landfill

60%

office waste recycled, reused and composted

PA P E R U S E

20%

reduction per employee

Water use has continued to reduce acrossouroffices.Thisisthanksinpart to proactive building maintenance andtheestablishmentofourUKIMEAWater Ambassador iniative which:• Raisesawarenessoftheimportance ofdemandreduction;• Shares ideas and technologies that arebeingusedwithintheiroffice; and• Workwiththefacilitiesmanagement teamtousethemostwaterefficient fittings.

Althoughtheproportionoftotalwastedivertedfromlandfillhasremainedbroadlythesameoverthelastfewyears,theproportionofcompostedwastehasgrownfrom2%in2015/16to6%in2017/18.Theincreasingadoptionofdigitalmedia,andthepromotionofrecyclingandreuseinoffices,hasreducedpaperconsumptionby20%.

Kg of office paper used per employee Internally used paper External printed paper Target: reduce by 15% compared with 11/12 levels (target: 30.6)

2015/16

2016/17 17

13

22 3

3

3

PA P E R U S E

m3 per m2 m3/employee

7.3

2015/16

2016/17

2017/18 0.67

0.71

0.69

6.6

6.9

7.2

W AT E R U S E

C A R B O N E M I S S I O N S

Tonnes of CO2 equivalent [tCO2e ] per employee Scope 1 Scope 2 Scope 3 (Business Travel) Target: 3tCO2e per employee

2015/16

2016/17

2017/18 2017/180.8 2.00.1

1.10.1

1.00.1

2.0

2.1

15,287

27313,918

288

2015/16

2016/17

2017/18

MWh total kWh per m2 of Net Lettable Area

E N E R G Y U S E

Landfill Waste to energy Recycled Composted

2015/16

2016/17

2017/18 29% 54% 6%10%

13% 27%

28%13% 57%

57%

W A S T E M A N A G E M E N T

15,824 296

3%

2%

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O U R P E O P L E A N D C O M M U N I T I E S

Our mission is to shape a better world, anditisourpeople’sdiverserangeofskillsandideasthatenablesustodothis.

We’re driven to cultivate an inclusive workingenvironmentbyourfocusedtwo-year UKMEA Diversity and Inclusion Strategy, which sits alongside our global Equality, Diversity and Inclusion, Human Rights and HarassmentCodesofPractice.

Our success in this area has been recognisedbytheAssociationforConsultancy and Engineering (ACE), which named Arup as Diversity and InclusionChampionoftheYearinJune2018.Theawardisrecognitionoftheway we put diversity and inclusion attheheartofourvalues,linkittoour broader business strategy, and embracethebenefitsofatrulydiverseworkforce.

CreatingdiversityisakeyobjectiveofourSustainableProcurementVision Statement and associated Procurement Plan, embedded throughout our procurement process and communicated to new suppliers

D I V E R S I T Y

1:2female:male ratio - employees

1:2.4female:male ratio - management

11.6%managers completing diversity training

T R A I N I N G

1.32 hrsstaff received specialist sustainability training

4.2 hrsformal learning per employee

M A N A G E M E N T S Y S T E M S

100%offices certified ISO 14001 EMS

16%of projects over £150,000 setting specific sustainability objectives

C O M M U N I T Y I N V E S T M E N T

£525,644invested in charities and community organisations

5,006hours of pro-bono and volunteer work

duringtendering.Prioritisingequality,diversity and inclusion has seen us revise our sourcing practices, supplier questionnaires, tender-scoring criteria and supplier contracts, to ensure to ensure they are considered and evaluatedthroughoutprocurement.

Thehealthandsafetyofallouremployees, including temporary andcontractstaff,andofotherpersonsaffectedbyouractions,isparamount.Toensureasafeandsecureworkingenvironment,weprovidehealthandsafetytraining,specialistadvice,informationinstruction,andsupervisiontopersonnelatalllevels.

Weworktoensurethateveryonefeelstheir contribution is valued and their successesarecelebrated.Investinginourpeopleisakeypartofourapproachto business, and our training and development programmes encourage knowledgesharingandintellectualgrowth to help us devise innovative solutionstosomeoftheworld’smostpressingchallenges.

Our emphasis on training and technical excellence and our strong reward packageenableustoattractandretain

world-leadingengineersanddesigners.Weofferthemcompetitivesalaries,profitsharepaymentsandaflexiblebenefitsfundtospendonthebenefitsthatsuitthem.

Our community engagement programme actively encourages and supports employees to participate in charitable activities that shape a better world.

I M A G E SIn September 2017, we welcomed our largest ever intake of graduates and apprentices to our Early Careers programmes. This intake came from over 60 universities, 33 nationalities and are roughly 50% male and female representation - making it our most diverse intake to date.

Arup staff took part in annual Pride celebration by wearing the rainbow flag and visually demonstrating the values of equality, diversity and inclusion that make Arup a great place to work.

Employees raised over £1000 for Engineers Without Borders by taking part in our annual Jazzy Shirt and Blouse Day.

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T E L L I N G T H E S T O R Y O F W A S H

We supported charity FRANK Water’s Refillinitiativeatfestivalsthroughoutthe summer by engaging children and adults in global water, sanitation and hygiene(WASH)issues.Aswellassupporting FRANK Water and reducing plasticwastebysellingrefillablewaterbottles, we delivered a continuous seriesofworkshopstellingthe“StoryofWASH”.Thisconsistedofamythicaltale that highlighted global water and sanitation issues, and hands-on activities to educate children and adults on the importanceofWASHandhowFRANKWater is trying to combat the global watercrisis.

P R O D U C T S F O R U P C Y C L I N G

GoldfingerFactoryisasocialenterprisethatgiveslocalpeoplefromtheLadbrokeGroveareainLondontheskillstheyneedtocreatetheirownupcyclingbusinesses.We’reprovidingtheorganisationwithtechnical design and materials advice to develop a rangeofproducts,whichincludestoragecontainersandpenholders,madefromwasteplasticmilkbottlesandtimber.Theprojectwillprovidethefactory’sapprenticeswithknowledgeandskills,givetheorganisationanadditionalincomestreamfromproductsales,andhelpusgainfurtherunderstandingofthecirculareconomyinaction.

E N T R E P R E N E U R I A L F U N D R A I S I N G

TheMillionMakerschallengeseesteamspitchingideastouse£1,500seedmoneytoraiseatleast£10,000forThePrince’sTrust,whichgivesdisadvantaged young people across the UKachancetosucceed.Ourteamof12inLondonhadasuccessfulyearsellingmerchandisefeaturingOveArup’sfamousdoodlesandrelaunchinglastyear’slimitededitionArupMonopoly.Salesoftheseitems,plusmoneyraisedthrough comedy nights, Arup escape rooms and Christmas card sales, enabled themtoraise£34,900fortheTrust.

S A F E P L A C E S F O R H O M E L E S S P E O P L E

HackneyWinterNightSheltersprovideshomelesspeople with emergency sleeping accommodation in the EastEndofLondonoverthewintermonths.Ourfireriskassessmentsensurethebuildingsthatthecharityuses,suchaschurchhalls,aresafe.Thisyearwevisited 15 venues, issuing reports and drawings to the charity and the venue as well as advising them on any additionalmeasuresrequired.

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G R I 1 0 2 : G E N E R A L D I S C L O S U R E S

102: Organisational profile102-1 Name of the organisation Arup 102-2 Activities, brands, products, and

serviceshttps://www.arup.com/en/our-firm

102-3 Location of headquarters 8 Fitzroy Street, London, W1T 4BQ, UK

102-4 Location of operations https://www.arup.com/Offices102-5 Ownership and legal form https://www.arup.com/our-firm/

structure102-6 Markets served https://www.arup.com/expertise102-7 Scale of the organization https://www.arup.com/

perspectives/publications/corporate-reports/section/annual-report-2017?query=ANNUAL REPORT

102-8 Information on employees and other workers

https://www.arup.com/perspectives/publications/corporate-reports/section/annual-report-2017?query=ANNUAL REPORT

102-9 Supply chain Not reported 102-10 Significant changes to the

organization and its supply chainNot reported

102-11 Precautionary Principle or approach Pg 4 102-12 External initiatives https://www.arup.com/en/our-

firm/Partnerships Pg 3; Pg 17 ; Pg 26 Pg 29

102-13 Membership of associations https://www.arup.com/en/our-firm/Partnerships

102: Strategy102-14 Statement from senior decision-

makerPg 3, Pg 4

102-15 Key impacts, risks and opportunities Pg 4

102: Ethics and integrity102-16 Values, principles, standards, and

norms of behavior https://www.arup.com/en/our-firm/Our-values https://www.arup.com/en/our-firm/Ethics

102-17 Mechanisms for advice and concerns about ethics

https://www.arup.com/en/our-firm/Ethics

102: Governance102-18 Governance structure https://www.arup.com/en/our-

firm/Leadership102-22 Composition of the highest

governance body and its committees https://www.arup.com/en/our-firm/Leadership

102-23 Chair of the highest governance body

https://www.arup.com/en/our-firm/Leadership

102-26 Role of highest governance body in setting purpose, values, and strategy

https://www.arup.com/en/our-firm/Leadership

102-27 Collective knowledge of highest governance body

Pg 28

G R I 1 0 3 : M A N A G E M E N T A P P R O A C H103-1 Explanation of the material topic and

its BoundaryPg 4, Pg 27, Pg 28

103-2 The management approach and its components

Pg 27, Pg 28

103-3 Evaluation of the management approach

Pg 27, Pg 28

G R I 2 0 0 : E C O N O M I C

201: Economic performance 201-1 Direct economic value generated

and distributedhttps://www.arup.com/publications/corporate-reports/section/annual-report-2017?query=annual%20report

203: Indirect economic impcats 203-2 Significant indirect economic impacts Pgs 6, 8, 10, 12, 14, 16, 18, 20,

22, 24, 28, 29

204: Procurement practices - Not reported 205: Anti-corruption

https://www.arup.com/en/our-firm/Ethics

G R I 3 0 0 : E N V I R O N M E N TA L

300: Materials 301-1 Materials used by weight or volume Pg 27

302: Energy 302-1 Energy consumption within the

organizationPg 27

302-3 Energy intensity Pg 27302-4 Reduction of energy

consumptionPg 27

303: Water 303-1 Water withdrawal by source Pg 27305: Emissions305-1 Direct (Scope 1) GHG emissions Pg 27305-2 Energy indirect (Scope 2) GHG

emissionsPg 27

305-3 Other indirect (Scope 3) GHG emissions

Pg 27

305-4 GHG emissions intensity Pg 27305-5 Reduction of GHG emissions Pg 27

306:Effluent and waste306-2 Waste by type and disposal method Pg 27

G R I 4 0 0 : S O C I A L

401: Employment401-2 Benefits provided to full-time

employees that are not provided to temporary or part-time employees

Pg 28

403: Occupational Health and Safety403-2 Types of injury and rates of injury,

occupational diseases, lost days, and absenteeism, and number of work-related fatalities

TBC

404: Training and education 404-1 Average hours of training per year

per employeePg 28

405: Diversity and equal opportunity405-1 Diversity of governance bodies and

employeesPg 28

406: Non-discrimination406-1 Incidents of discrimination and

corrective actions takenNot reprted

412: Human Rights Assessment 412-1 Operations that have been subject

to human rights reviews or impact assessments

Not reported

413: Local communities413-1 Operations with local community

engagement, impact assessments, and development programs

Pg 28, Pg 29

414: Supplier social assessment 414-1 New suppliers that were screened

using social criteriaPg 28

G R I 1 0 2 : G E N E R A L D I S C L O S U R E S C O N T I N U E D

102: Stakeholder Engagement 102-40 List of stakeholder groups Not reported 102-41 Collective bargaining agreements Not reported 102-42 Identifying and selecting

stakeholders Not reported

102-43 Approach to stakeholder engagement

Not reported

102-44 Key topics and concerns raised Not reported

102: Reporting practice 102-45 Entities included in the consolidated

financial statements https://www.arup.com/perspectives/publications/corporate-reports/section/annual-report-2017?query=ANNUAL REPORT

102-46 Defining report content and topic Boundaries

Pg 4

102-47 List of material topics Pg 4 102-48 Restatement of information Pg 27102-49 Changes in reporting None102-50 Reporting period April 2017 - March 2018102-51 Date of most recent report Jul-17102-52 Reporting cycle Annual 102-53 Contact point for questions regarding

the report Nigel Tonks, Region Sustainable Development Director UKMEA, [email protected]

102-54 Claims of reporting in accordance with the GRI Standards

This report has been prepared in accordance with the GRI Standards: Core Option

102-55 GRI content index GRI Content Page102-56 External assurance This report has not been externally

assured

Appendix: GRI Content Index

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