Sushil S. ShettyB1/B2 Shiv Chhaya Apartment, Karnik Road, Behind Amber Fast Food Kalyan (West) Dist: Thane

Mob: 009860660890 Email: ssshettyss@gmail.comDate of Birth: 14th September 1980

ASSISTANT MANAGER IN LOGISTICS / FREIGHT FORWARDING (SHIPPING INDUSTRY)

Eleven years experience in Shipping , logistics and freight forwarding Industry specialized in Ocean Shipping, Transportation Industry with all aspect of Import / Export, Customer Service, Documentation ,Key account handling, Pricing, Freight forwarding, Inside Sales Coordination.

Handling responsibilities of Inside Sales / Key Account Handling / Rate Analyst / Pricing / Internal quotations with Tran world internal offices. / External quotations including existing and new clients / 3rd party shipments.

Expertise into scheduling deliveries, negotiating with carriers, forecasting obstacles, cost cutting & efficiency, overseas documents manifesting.

Efficient Assistant Manager with more than 5 years of experience in supply chain management, Liaising with manufacturers and overseeing shipments of finished products to retailers & consumers, keeping track of the current inventory of an organization, as well as anticipating the organization's future needs

Expertise into all the Post–Shipment documentation like Preparation of House Bill of Lading & Forwarders Cargo Receipt according to the compliance.

Armed with sound judgment and decision-making skills, coupled with exemplary leadership aptitude in constructing strategic vision and delivering first-rate customer service with an intuitive visionary adept at reengineering processes to comply with goals and policies while ensuring quality standards, efficiency levels, controlling costs, minimizing redundant work, and evaluating critical business needs.

Consistently recognized as a team builder with superior performance and creative problem-solving abilities to foster a team-spirited atmosphere based on open communication and mutual respect and possess strong trouble shooting and excellent managerial skills. Have good exposure and understanding of the third party business management

CORE COMPETENCIES

Operation Management Performance Management Employee Motivation

Project Management Customer Relationship Management

Project Planning & Development

Team Management Cost Control Operational Excellence

Training & Development Problem Solving Innovative Leadership

EDUCATIONAL QUALIFICATION

Pursuing MBA in International Trade from Sikkim Manipal University, Manipal, IndiaBachelor of Commerce -2000 from Mumbai University, IndiaDiploma in Computer Application

CCNA (Cisco Certified Network Administrator)

MCP (Microsoft Certified Professional)

Tally 5.4

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C, C ++ Basic knowledge of MS Office 2003/07 & MS DOS

PROFESSIONAL EXPERIENCE

ALBATROSS SHIPPING LTD (A TRANSWORLD GROUP OF COMPANIES) June 2006 – January 2015

Responsibilities Handled

Senior Executive Documentation Exports / Imports

Assistant Manager Customer Service / Pricing

Assistant Manager Operation / BL Release

KEY ACCONT HANLDING: AL JAZEERA STEEL / BIRLA / AMERICAN PIPING / SCHLUMBERGER INC(HANDLED LOADING, WAREHOUSING AND DISTRIBUTION FOR ABOVE ACCOUNT OUT OF US)

Ocean Export – Operation - Customer Service - Pricing - Documentation (Ocean)

Handling responsibilities of Rate Analyst and Pricing Supervisor. Quoting rates Quotations Internal quotations with Tran world internal offices. / External quotations including existing and new

clients. 3rd party shipments Rate negotiation: Including: Trucking, Carrier, and Warehousing with 3rd party vendor Work with Sales department to establish client SOP / assist operations due to employee absence Monitor timely vendor payables / Resolution of billing discrepancies with clients and Tran world Internal. Liaising with origin offices/counterparts on various issues like rate dispute on collect shipments, lack of proper

paperwork prior arrival of vessel and any other matter under dispute and which are to be dealt with promptly. Handling of Export bookings and customer service responsibilities related to rates and pricing Act as an escalation point to the documentation team for any matters/ issues that needs a management decision. Play a major role in troubleshooting issues and guiding documentation team on day to day issue resolution with

external and internal customers/liners/Agents. Responsible for close collaboration with inter-departments, sales, customer service, operation, pricing & account. Arranging daily fund outflows & managing them closely considering the per day requirement & shall not attract

any additional charges from shipping lines i.e. .Late Documentation charges. Handling key accounts of direct shippers which involve coordinating with direct shippers / client/shipping liners,

customer service/sales team for the approval and release B/L's within the time frame. Develop various new overseas agents for import/exports and interact with them for business development, all

type of queries, issues related to business purpose. Interacting with our overseas counterpart for sorting the queries raised by the shipper/cha/freight forwarders &

their queries related to documentation. Responsible for online AMS filing for USA thru authorize computer software, after taking the cargo planning

report from Marketing / Operation Department Responsible for documents dispatching to our overseas agent thru email by considering the importing country’s

customs rules, regulation & obligations Coordinated with buyers for smoother documentation of nominated business

Customer Service Responsibility

Responsibilities Handled:

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Responsible for coordination with customers, CHA’s & shipping lines, planning of the cargo as per vessel availability, placing booking with carriers, following up for the same & forwarding the same to customer in timely manner, providing stuffing / onboard confirmation to customers

Quoted best and competitive rates to customer to grab the business Tracked shipments & providing the cargo status to customers after regular interval Prepared cost sheet by entering the cost & recovery into system, providing the same to marketing person to seek

the approval from seniors to proceed to release the payment to carrier Coordinated with overseas agent for smoother delivery to final consignee In house FCL sales Updated other department with latest developments from Carriers, agents & industry Responsible for documents dispatching to our overseas agent thru email by considering the importing country’s

customs rules, regulation & obligations Coordinated with buyers for smoother documentation of nominated business

United Arab Shipping Agency (UASC) June 2005 – June 2006 Documentation Executive – Ocean Export

Responsibilities Handled:

Handling documentation for Reefer shipments, Hazardous cargo, & US office shipment. Processing the correction request received from customer. Sending Draft copy to customer for approval. To releasing the final Original Bill of Lading to Customer upon approval directly to customer through internet

and hard copy Responsible for documents dispatching to our overseas agent thru email by considering the importing

country’s customs rules, regulation & obligations Coordinated with buyers for smoother documentation of nominated business.

PRIMA COMPUTER (AUTHORISED IBM SERVICE CENTRE) August 2001 – May 2005 IBM Residence Engineer under AMC for United Arab Shipping Agency (UASC)

Responsibilities Handled:

Responsible for taking daily Data backup and Email back up Responsible for maintenance of computer / printer and software Responsible for looking after Lan / Internet issues / Router / Wireless Network Overall responsibility was to maintain, repair of computer and printer for smooth flow of daily work

References Available Upon Request

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