supervision, monitoring and evaluation of health
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Supervision, Monitoring and
Evaluation of Health
Programs
Prepared By: Dr Ahmad Eklil
PC / HSSP
Takhar Province
Date:
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Supervision, Monitoring &
EvaluationHow should theperformance of the people
in a project be checked, assessed and supported?
- Supervision
How should theperformance of the planned
activities be checked, assessed and corrected?
- Monitoring
How should theproject as a wholebe assessed?
(Have we achieved our goal? Lessons for future?)
- Evaluation
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Health Program
Policy
Planning
ImplementationInputs
Activities
Outputs
GoalsImpact
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Supervision
What?
Regular, careful scrutiny of work by
subordinates
Why?To ensure effective implementation,
guide staff to become competent
How?
- Direct Observation
- Review ofRecords
- Talking with staff
- Talking with community
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Supervision Contd
Functions:
- Guidance & Training
- Assist with resources / logistics- Support, encourage, advocate
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Supervision Contd
Good Supervisor:
- Interpersonal Skills
- Technical Knowledge- Leadership Qualities
- Attitude to Help
Mentoring, Joint problem solving,
2-Way communication
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Monitoring
Definition
Continuous follow-up of activities to ensure that
they are implemented as planned
PurposeTo provide concurrent feedback on program
components
Value
To facilitate corrective actions
Frequency
Continuous - daily, weekly, monthly, annually
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Inputs Activities Outputs Outcome/
Impact
Resources Services Benefit /Improvement Healthstatus
Personnel
Training
Information
SuppliesEquipment
Facilities
Vehicles
Money
Home visits by
CHW
Del. assisted by
Med.H. Edu. sessions
Org. Imm. In HF
or Outreach
program
Distribute pills
# FP Acceptors
# Safe deliveries
# OPD
#Children./womenimmunized
# Malaria Diag. &
Treated
# IUD insertions
#Qual. of services
Mortality:
Maternal
Neonatal
InfantChild
Morbidity:
Diarrhea
Polio
TetanusMalaria
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Program Based (Performance)
InputsHuman and financial resources
Physical facilities, equipment
Operational policies that enable services
to be deliveredProcess
Refers to multiple activities
Include what is done and how well
Outputs
Results of efforts at program level
Service output(adequacy of service delivery system)
Service utilization
Activities completed
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Population Based (Outcome)
Effect
On large social systems or smaller area
(demonstration project)
Coverage, increased knowledge, skills,
satisfaction, quality etc.
Impact
Anticipated goals of program process
Morbidity, mortality etc.
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Management Concerns
Higher levels are concerned with outcomes
Develop health plans
Allocate resources
Provide inputs
Modifying objectives
Redesigning strategies
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Management Concerns
Middle levels are concerned with outputs
Exercise supervision
Provide support
Take timely corrective action
Rescheduling
Re-budgeting Reassigning staff
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Management Concerns
Implementation levels are concerned with
activities
Implement planned activities as scheduled
Removing bottlenecks (Also involve in training,supervision, expert advice, feed back)
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Monitoring Process
Identifying / detecting deviations from plans
Setting norms for performance
Measure level of performance
Compare performance levels with standard
Explaining / diagnosing reasons for deviation
Taking necessary corrective actions
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Approaches to Monitoring
Routine
Reporting and feedback system
Tracking program implementation
Supervisory field visitsCommunity interviews
Community monitoring
Monthly meetings
Short term monitoring to solve a specific
problem
Use of task force
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Designing Monitoring
SystemsWho should monitor
Frequency of monitoring (when)
Identify # & types of indicators (what) Process of collecting & analyzing data
and communicating results (how)
Organizing these decisionsCost of monitoring
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Evaluation
To assess whether desired goals have been
achieved
- Involves comparison of program effectiveness & impact
To determine causal relationships between project
inputs / activities and impact
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Evaluation
A learning process and action oriented
management tool for improving current
implementation; future planning anddecision making
.
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Procedure of Evaluation
Decide scope and objectives
Select indicatorsCollect information (data)
Analyze information
Compare resultsShare results
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Techniques of Evaluation
Review of records
Case studiesControlled experiments
Sample surveys
Rapid surveys
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Questions?
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Definition of Planning
Planning is a method of trying to ensure that
resources available now are used in most
efficient way to obtain explicit objectives
Planning is essentially about developing
strategies to make policies happen in practice,
and about considering what is needed tooperationalize the strategy
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Terminologies
Goals:-
Define the overall impact that the programme has
to have on target population
Objectives:-
Are explicit measurable statements of programmeoutputs / outcomes
(may be at individual level and/or
population level)
Outcomes:-
Are the specific results that programme hopes to
achieve - always relate to goals
(may be short term, intermediate, long term)