supervision, monitoring and evaluation of health

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    Supervision, Monitoring and

    Evaluation of Health

    Programs

    Prepared By: Dr Ahmad Eklil

    PC / HSSP

    Takhar Province

    Date:

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    Supervision, Monitoring &

    EvaluationHow should theperformance of the people

    in a project be checked, assessed and supported?

    - Supervision

    How should theperformance of the planned

    activities be checked, assessed and corrected?

    - Monitoring

    How should theproject as a wholebe assessed?

    (Have we achieved our goal? Lessons for future?)

    - Evaluation

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    Health Program

    Policy

    Planning

    ImplementationInputs

    Activities

    Outputs

    GoalsImpact

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    Supervision

    What?

    Regular, careful scrutiny of work by

    subordinates

    Why?To ensure effective implementation,

    guide staff to become competent

    How?

    - Direct Observation

    - Review ofRecords

    - Talking with staff

    - Talking with community

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    Supervision Contd

    Functions:

    - Guidance & Training

    - Assist with resources / logistics- Support, encourage, advocate

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    Supervision Contd

    Good Supervisor:

    - Interpersonal Skills

    - Technical Knowledge- Leadership Qualities

    - Attitude to Help

    Mentoring, Joint problem solving,

    2-Way communication

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    Monitoring

    Definition

    Continuous follow-up of activities to ensure that

    they are implemented as planned

    PurposeTo provide concurrent feedback on program

    components

    Value

    To facilitate corrective actions

    Frequency

    Continuous - daily, weekly, monthly, annually

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    Inputs Activities Outputs Outcome/

    Impact

    Resources Services Benefit /Improvement Healthstatus

    Personnel

    Training

    Information

    SuppliesEquipment

    Facilities

    Vehicles

    Money

    Home visits by

    CHW

    Del. assisted by

    Med.H. Edu. sessions

    Org. Imm. In HF

    or Outreach

    program

    Distribute pills

    # FP Acceptors

    # Safe deliveries

    # OPD

    #Children./womenimmunized

    # Malaria Diag. &

    Treated

    # IUD insertions

    #Qual. of services

    Mortality:

    Maternal

    Neonatal

    InfantChild

    Morbidity:

    Diarrhea

    Polio

    TetanusMalaria

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    Program Based (Performance)

    InputsHuman and financial resources

    Physical facilities, equipment

    Operational policies that enable services

    to be deliveredProcess

    Refers to multiple activities

    Include what is done and how well

    Outputs

    Results of efforts at program level

    Service output(adequacy of service delivery system)

    Service utilization

    Activities completed

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    Population Based (Outcome)

    Effect

    On large social systems or smaller area

    (demonstration project)

    Coverage, increased knowledge, skills,

    satisfaction, quality etc.

    Impact

    Anticipated goals of program process

    Morbidity, mortality etc.

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    Management Concerns

    Higher levels are concerned with outcomes

    Develop health plans

    Allocate resources

    Provide inputs

    Modifying objectives

    Redesigning strategies

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    Management Concerns

    Middle levels are concerned with outputs

    Exercise supervision

    Provide support

    Take timely corrective action

    Rescheduling

    Re-budgeting Reassigning staff

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    Management Concerns

    Implementation levels are concerned with

    activities

    Implement planned activities as scheduled

    Removing bottlenecks (Also involve in training,supervision, expert advice, feed back)

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    Monitoring Process

    Identifying / detecting deviations from plans

    Setting norms for performance

    Measure level of performance

    Compare performance levels with standard

    Explaining / diagnosing reasons for deviation

    Taking necessary corrective actions

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    Approaches to Monitoring

    Routine

    Reporting and feedback system

    Tracking program implementation

    Supervisory field visitsCommunity interviews

    Community monitoring

    Monthly meetings

    Short term monitoring to solve a specific

    problem

    Use of task force

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    Designing Monitoring

    SystemsWho should monitor

    Frequency of monitoring (when)

    Identify # & types of indicators (what) Process of collecting & analyzing data

    and communicating results (how)

    Organizing these decisionsCost of monitoring

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    Evaluation

    To assess whether desired goals have been

    achieved

    - Involves comparison of program effectiveness & impact

    To determine causal relationships between project

    inputs / activities and impact

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    Evaluation

    A learning process and action oriented

    management tool for improving current

    implementation; future planning anddecision making

    .

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    Procedure of Evaluation

    Decide scope and objectives

    Select indicatorsCollect information (data)

    Analyze information

    Compare resultsShare results

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    Techniques of Evaluation

    Review of records

    Case studiesControlled experiments

    Sample surveys

    Rapid surveys

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    Questions?

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    Definition of Planning

    Planning is a method of trying to ensure that

    resources available now are used in most

    efficient way to obtain explicit objectives

    Planning is essentially about developing

    strategies to make policies happen in practice,

    and about considering what is needed tooperationalize the strategy

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    Terminologies

    Goals:-

    Define the overall impact that the programme has

    to have on target population

    Objectives:-

    Are explicit measurable statements of programmeoutputs / outcomes

    (may be at individual level and/or

    population level)

    Outcomes:-

    Are the specific results that programme hopes to

    achieve - always relate to goals

    (may be short term, intermediate, long term)