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Overview

In an on demand enterprise, human resources can be more efficient. All employees can haveeffective training delivered to them when they need it, and they can receive immediate servicethrough the lowest-cost channels that meet their needs.Highlight

Our human resources business transformation outsourcing service areas include HR transformation,

HR analytics, HR applications and infrastructure, and HR specialty services.

Having an on demand environment means that multiple vendors are integrated transparently,providing the most cost-effective solution, and all of the online resources an employee needs areavailable through one consistent interface. Human resources (HR) applications can be added orupdated as needed through a flexible, low-cost architecture.Business transformation outsourcing (BTO) services can make HR on demand happen for you byimplementing solutions that unlock business value and helping you develop the attributes of an ondemand business:

Responsive: HR staffing changes fluidly as people are acquired or divested.

Variable: Technology advances allow HR to become a virtual organization.

Focused: HR managers focus on strategy and vision, not transactional processing.

Resilient: HR strengthens its role in managing risk and opportunity.

Our BTO services comprise a full range of outsourced HR services, including:HR transformation:

Business-to-employee (B2E) strategy

HR process redesign

Service delivery strategy

Decision support

HR analytics:

Access to consolidated HR information

Data warehouse design and implementation

Performance metrics and benchmarking

HR applications and infrastructure:

Full HR process delivery

Transaction processing (benefits, payroll)

Web-enabled self-service and contact centers

Vendor aggregation and management

IBM learning solutions

Specialty processes (eHR expertise)

AMS - Systems integration, application development and management, specialized applications

Infrastructure and hosting

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HR specialty services:

Separation services

Expatriate services

The potential benefits of outsourcing your HR functions to our BTO services include savings fromutility-like HR costs, more dynamic and responsive systems, and the risk reduction that comes withtechnical and process improvements. We have partnerships with leading specialized providers and atruly global understanding of HR and its legal requirements, all of which facilitate a smooth transitionto an outsourced solution.