study report on pre-board check of reserved passengers check of passengers.… · 3 pre-board check...

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STUDY REPORT ON PRE-BOARD

CHECK OF RESERVED PASSENGERS

Prepared by

Shri.H.S.Mushathick, FA&CAO/T/MAS Submitted on 02-07-2012.

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CONTENTS

Topic Page No.

Preamble 3

Introduction 4

Analysis & inference of the data collected 6

Procedure suggested for Pre-board check 7

Advantages of Pre-board check 8

Conclusion 9

Occupancy details of passengers for 10 day period for each train (TABLES) – Annexure I (a to h)

10

Occupancy details of passengers for 10 day period for each train (CHARTS) – Annexure II (a to h)

18

Occupancy pattern of the passengers 30 mins. before departure of the train – Annexure III

26

Occupancy pattern of the passengers 10 mins. before departure of the train – Annexure IV

27

Boarding and Deboarding details for each train (TABLES) Annexure V (a to h)

28

Class-wise occupancy pattern –Annexure VI (a to d) 36

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PRE-BOARD CHECK OF RESERVED PASSENGERS

PREAMBLE

Indian Railways facilitate transportation of about 7.6 billion people annually. Out of this, while about 4 billion are suburban passengers, nearly 3.6 billion

passengers belong to the non-suburban sector. The majority of the non-suburban passengers, i.e. about 88%, are unreserved and transported by Railways without

being subjected to any intensive ticket checking by the Travelling Ticket Examiners.

About 12% of the non-suburban sector, aggregating to nearly 0.48 billion,

are reserved passengers. An exclusive set of employees designated as T.T.E, travel in the train to conduct an intensive on-board checking of these passengers.

The Reserved passenger category constitutes about 6.2% of the total passenger transported by Indian Railways. The on-board checking exercise has a significant

financial implication for the Railways, the manpower requirement is enormous

while work output per employee is the least.

There has been a paradigm shift in the way tickets are sold. Reservation work is done through centralized computer system and by leveraging internet

environment. Even unreserved ordinary tickets are nowadays sold through this method. However the phase of ticket checking activities was allowed to continue

with the same methods and practices without being subjected to any kind of modernization or modification to suit and cater the contemporary requirements.

Virtually no paradigm shift has taken place in this area, even though it is evidently very essential as the existing system is an unsustainable one to

continue with.

Nearly 2500 categorized Mail & Express trains with predominantly reserved coaches and about 2500 ordinary passenger trains (some of which have

reservation of berths & seats) are operated in the Indian Railway System. Every

year this number tends to go up along with other special trains being run to cater to seasonal demands. If the existing systems and methods of ticket checking is

continued to be followed, it will either necessitate an increase in the number of TTEs, or the number of coaches to be allotted per TTE for checking has to be

increased, which is neither desirable functionally, nor a feasible option considering the impact it can have in the passenger amenity front. Further it will

dilute the very purpose of the ticket checking activity. With 10% annual growth in this sector, the onboard ticket checking activity will become a serious liability.

Under these circumstances, as it is felt that an appropriate methodology for a suitable paradigm shift in ticket checking of reserved passengers becomes the

need of the hour, to keep pace with the changing time, this exercise is initiated. The main objective of this exercise is to evolve and suggest a user friendly

(passenger friendly) and economical system for reserved passenger assistance and ticket checking, that meets the contemporary requirements.

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Introduction :

With more and more trains being introduced, the preference of passengers has undergone a major shift and become train-specific due to the numerous

options available to them to travel to a specific destination. Majority of the passengers reserve the tickets well in advance and the general trend is to board

from the originating station itself. Very negligible and insignificant number of passengers board, even, at the next sub-urban Stations, and the en route

stations’ position is also not so different.

Almost 100% of the tickets pertaining to the reserved segment is catered through PRS system (Reservation counters, IRCTC, Non-rail-head reservation

counters, Post Offices, municipalities etc.), leaving with only a miniscule portion

to be sold through non-computerized points like Out Agencies. The en route reservations are also net worked and hence the details of enroute accommodation

are also automatically incorporated in the reservation master record.

A study of the existing procedure of checking the reserved passengers (on board trains) and the boarding pattern of passengers was conducted to find out

the various options and possible alternatives to the existing system and procedure. The study covers broadly the following two aspects, viz. The

Passenger reporting pattern, and the Ticket checking practices.

Characteristic of Ticket Checking:

At present the system of checking the reserved passengers is done on-

board by the travelling ticket examiners; here the checking is now reduced to only pairing of the passenger reservation slip with the chart and to confirm the

possession of valid identity document; and to allot the vacant berths if any to the R.A.C. Ticket holders. No other serious responsibility except occasional issue of

EFT, if any, up gradation is allowed by the TTE these are the major portion of their duties apart from other incidental responsibilities.

On an average a TTE is required to check two to three coaches. The Inter-

city trains, which are departing after 2100 hrs, and undertakes a journey of 500

kms to 650 kms. within about 8 to 11 ½ hours time, approximately 2 hours are consumed for on-board checking. This unfriendly and inconvenient process of

ticket verification activity is one of the major reasons for passenger dissatisfaction, as they are forced to wait and made to retire for the night

belatedly. While this practice causes avoidable inconveniences on account of human interface on one hand, on the other hand, invariably the quality of check

is also compromised. Further there is enough scope for manipulation and corrupt practices by the T.T.E’s and resultant passenger complaints. Since the T.T.E.

cadre is the most important section of the front line railway staff that is constantly engaged in passenger interface, there performance mainly affects the

railways image directly.

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This check, if extensively conducted, will consume about 25% of the travel

time in inter-city trains.

The number of reserved passengers is bound to grow exponentially with the introduction of new trains and the existing system of checking the passengers will

be put to severe test and consequent increase in staff cost due to increased deployment of TTEs year after year. In such a scenario, it has to be ascertained

whether the concept of on-board checking of tickets by TTEs is relevant. There is a reduction in the work requirements of the T.T.E onboard as already the facility

of providing confirmed accommodation in current booking/cancellation counters after charting and up to 10 minutes before the scheduled departure of the train

has been introduced, particularly in collecting EFT charges. Since even the waitlisted passenger also need not pay any excess fare if and when allotted with

confirmed berths, the EFT activities are totally reduced. Virtually the T.T.E. onboard in the train is only ensuring that the reserved passengers occupy their

respective seats/berths, this job was assigned to the erstwhile first class coach

attendants earlier before the introduction of A.C. services. Even though the A.C. services are also attached with the services of the coach attendants, this practice

is not followed, and the T.T.E. services were introduced. Therefore, to cope with this fast evolving scenario it is essential that alternative strategy for

checking the reserved passengers has to be developed adopted at the earliest.

Reporting pattern of reserved passengers.

A sample comprising of 8 trains departing from the originating stations (MAS, MS, TEN & MDU) between 18.00hrs and 23.30hrs were selected, to study

the pattern of actual reporting time of the passengers, and field survey was undertaken by the sectional T.I.As.

Only the upper class passenger’s categories alone are considered for this

pilot study. The classes selected were 1stA/C, 2nd A/C, 3RD A/C and FIRST class.

The survey was conducted for a 10 day period for each of the 8 trains. The trains selected were inter-city trains traversing a distance of 500 to 650 kms.

These are popular trains which have high occupancy percentage throughout the year and cater to sectors in which the demand for additional trains is there.

For the purpose of survey the number of passengers occupying their accommodation at various points of time was aggregated into four blocks of 10

minutes each, starting from half an hour before the scheduled departure of the train and up-to the time of departure of the train.

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The occupancy details of passengers for 10 day period is detailed at

Annexure-I (a to h) and the same is explained with the help of charts for each

train at Annexure-II (a to h).

The occupancy pattern 30 minutes before departure of the trains is given in Annexure-III.

The occupancy pattern during the last ten minutes before departure of the

trains is given in Annexure-IV.

Further, to correlate the volume of enroute passengers with the originating station passengers, the boarding & de-boarding particulars of the passengers in

the enroute stations for the corresponding period were also collected and compared, as detailed at Annexure – V (a to h).(The enroute passenger’s

category is meager and insignificant to the total passengers booked for the train.)

Analysis and inference of the Data collected

Analysis of the time of reporting revealed the following pattern.

1. There is a co-relation between the pattern of reporting and the

scheduled departure time of the trains. 2. For trains starting between 18.00 Hrs. and 20.00 hrs. the percentage of

passengers reporting at the last ten minutes interval was high when compared to the trains starting after 21.00 Hrs and this percentage

gradually decreases for trains starting late in the night. 3. The reporting pattern of passengers for late evening trains are very

much well in advance of the departure of train. 4. For all trains, majority of passengers reports 20 minutes before the

respective train’s scheduled departure time. 5. The Class-wise reporting pattern for the 8 trains is explained through

charts for each class at Annexure-VI (a to d)

A) About 94% of the 1A Passengers’ prefer to report well in advance and

generally avoid last minute rush. B) 45% of the Passengers in 2A class report before ½ hour of the

scheduled departure, and about 91% reports before 10 mins. to departure. Remaining only 9% reports during the last 10 mins. to

departure. C) 45% of 3APassengers report before ½ hour of the scheduled dep. of the

train and 90% report before 10 mins to departure. Only 10% report during the last 10 minutes period.

D) 28% of the Passengers in First Class report before ½ hour of the scheduled departure of the train and 85% report before 10 mins. Of

scheduled departure time of the train. Only 15% reports during the last 10 minutes duration.

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The study presents the overall pattern of reporting of reserved passengers of 8

overnight trains, and confirms that;

More than 90% of the passengers’ board trains 10 minutes before the scheduled departure of the trains i.e. they are at the railway station well

ahead of their train’s departure. This will be true for the enroute passengers also, further in their case the

reporting will be full well before the arrival time itself. Less than 10% passengers are late comers, though they board late, most of

them might be at the station well before time but board at the last minute. There is ample scope, to ensure that the reserved passengers are checked

in on their arrival at the railway station without waiting for them to board the train.

In the light of the above, it is felt that ticket checking for the passengers

can be done at the Station’s platform itself (as pre board checking system) with

suitable and required arrangements in place, instead of the present onboard checking system. To facilitate pre-board checking system, the following procedure

is proposed.

Procedure suggested for pre-board ticket checking system.

A passenger friendly, transparent electronic and web based check in system is what the railways is required to adopt, which may include, among other

aspects, the following.

1. Separate check-in counters should be opened for this purpose both at the station premises and at the entrance to the platforms.

2. e check-in and Tele-check-in facility should be extended to the passengers during 24 hours duration and up to 30 minutes of the scheduled departure

of the train..

3. e-cancellation and Tele- cancellation should be allowed till 30 minutes of the scheduled departure of the train.

4. The check-in counters shall be manned by the commercial staffs the T T E/ TC as passenger service personnel.

5. Reserved Passengers should be allowed to report to the check-in counters at least one hour before the scheduled departure of the train at the station

premises counters for the check- in. 6. The platform check-in counters shall operate as soon as the train’s rake is

placed, i.e. 30 minutes before the scheduled departure time of the respective trains.

7. The check-in counter shall close for confirmed passengers 10 minutes before the scheduled departure.

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8. The RAC passengers and wait listed passengers should be allotted with the

residual seats/berths during the last 10 minutes period. (This is for the RAC

and waitlisted passengers automatically not confirmed during the process completed till 30 minutes before the scheduled departure).

9. The confirmed passengers not checked-in before 10 minutes of the scheduled departure will have to forego the reservation and may be

considered for allotment only if any vacancy is left un-allotted. 10.If any up-gradation request, from ordinary/open ticket passengers are

received the vacant berths/seats can be allotyted and the dues shall be recovered at the platform check-in counters and no one shall be allowed to

board the train without paying the dues. No EFT shall be issued in the train. 11. Any residual vacancies shall be informed to the next stopping station so

that these vacancies are sold well in time before the arrival of the train at that station.

12. The Coach Attendant shall facilitate the passengers to board the train and occupy their respective seat/berth.

13. There shall be only service personnel on board, and no need of any

examining/ inspecting officials.

ADVANTAGES OF PRE-BOARD CHECK SYSTEM ARE:

Implementation of the concept of pre-board check- in, in railways, in the lines of Airlines sector, is felt to be a necessity to improve the quality and efficiency of the

system of ticket checking and passenger service aspects.

It will achieve transparency and eliminate malpractices and corruption in allotments of berths/seats due to the system’s involvement, instead of

individual’s action.

This will enhance passenger satisfaction, confidence and improve railway’s image.

The scene of passengers’ mobbing, chasing, and pestering the T.T.E at the platform will be eliminated and the dignity of the passengers will be

restored along with the decorum at the platform.

Reduce human interface particularly during late night hours, also the passengers will not be put to late night disturbance in the garb of checking.

The greatest advantage will be that the scheme will promote a better

discipline in the way passengers report for travel consequently eliminating last minute rush, uncertainties and confusions, thereby resulting in a more

organized start to journeys.

Overall a disciplined atmosphere will prevail at the railway stations.

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1. Passengers holding RAC tickets can be confirmed in the platform itself.

2. Amended chart can be prepared on real time basis and EDR reports can be

updated immediately. This will render the procedure of manually feeding the EDR details for processing refunds.

3. To prevent W/L passengers and unauthorized persons from boarding the coach. It will be worthwhile to mention here that of late, theft of baggage,

mobiles, laptops etc; are reported very frequently. 4. Will directly effect financial savings by cumulative reduction in expenditure

on TA/DA, NDA and cost of maintenance of TTE restrooms and other infrastructures. All other associated Administrative, accounts works will

show considerable reduction by way of manpower and activity and resultant saving in expenditure.

5. Reduction in onboard TTEs results in release of earmarked berths to passengers adding revenue to the Railways.

6. Invariably for the trains traversing a distance of 500KMs or more two sets of TTE’s work in the train, one from the starting station and another from

an enroute junction station. The role of the second set of TTE’s is practically

nothing and is an avoidable unproductive exercise. This unproductive exercise will be eliminated.

7. Southern Railway operates 139 Mail/Express Trains daily. If the concept of pre-checking is introduced the resultant reduction in expenditure

pertaining to TA/DA and NDA payable to TTE’s will be around @Rs.500/- per TTE and Rs.2500/- per train which works out to Rs. 3.5 lakhs per day

amounting to Rs.12. Cores per annum. 8. The stations will have more manpower availability to take care of the

management of the station activities and passenger amenity requirements. 9. With the surplus commercial staff even the unreserved passenger’s tickets

also can be checked to restrict ticket less travel.

CONCLUSION:

As such all A.C. coaches are provided with attendants, and the majority

passengers reports to station well before time of departure of trains, as a trial measure, the concept of pre-board checking may be introduced in some

important intercity, overnight trains, having more upper and A.C. class coaches as of now, to fully understand the implications and requirements. Once the

feasibility of the system gets acceptance, then this should be gradually extended to SL Class passengers also.

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ANNEXURE I a

OCCUPANCY DETAILS OF PASSENGERS IN TRAIN

TRAIN NO: 12632 (NELLAI EXPRESS) FOR 10 DAYS (17/4/12 to 26/4/12)

Departure time: 18:50 (Ex TEN-MS)

Class

At 18:20 hrs At 18:30 hrs At 18:40 hrs At 18:50hrs (Dep. time of train)

No. of passengers

Percentage

Cumulative total No. of

passengers

Percentage

Cumulative total No. of

passengers

Percentage

Cumulative total No.

of passenger

s

Occupancy of

passengers during the

last 10 mins

Average occupancy

per day during the

last 10 minutes

Percentage

2A 41 18 109 48 166 74 225 59 6 26

3A 313 21 698 46 1144 75 1525 381 38 25

FC 26 15 71 41 118 68 173 55 6 32

Total 380 20 878 46 1428 74 1923 495 50 26

CLASS No of coaches

1A Nil

2A 1

3A 4

FC 1

11

ANNEXURE I b


TRAIN NO: 12638 (PANDIAN EXPRESS) FOR 10 DAYS (17/4/12 to 26/4/12)

Departure time: 20:35 Ex: MDU-MS)

Class

At 20:05 hrs At 20:15 hrs At 20:25 hrs At 20:35 hrs (Dep. time of train)

No. of passengers

Percentage Cumulative total No. of passengers


Percentage


of passengers

Occupancy of


last 10 mins

Average occupancy

per day during the

last 10 minutes

Percentage

1A 62 30 114 55 159 76 209 50 5 24

2A 169 36 308 66 374 80 467 93 9 20

3A 677 36 1284 69 1539 82 1866 327 33 18

FC 56 29 109 56 136 70 193 57 6 30

Total 902 36 0 2049 81 2526 477 53 19

NOTE:-

Class No.of Coaches

1A 1

HA1 1

2A 1

3A 4

FC 1

12

ANNEXURE I c


TRAIN NO: 12671 (NILAGIRI EXPRESS) FOR 10 DAYS (20/4 TO 26/4, 3/5, 10/5, 11/5)

Departure time: 21:00 (Ex MAS-MTP)

Class


No. of passengers



Percentage


of passengers

Occupancy of


last 10 mins

Average occupancy

per day during the

last 10 minutes

Percentage

1A 147 58 220 87 247 97 254 7 1 3

2A 391 40 639 66 840 87 966 126 13 13

3A 1075 46 1625 69 2090 89 2358 268 27 11

Total 1613 45 2484 69 3177 89 3578 401 41 11

Class No. of Coaches

1A 2

2A 3

3A 4

13

ANNEXURE I d


TRAIN NO: 12637 (PANDIAN EXPRESS) FOR 10 DAYS (23/4 TO 27/4, 3/5, 4/5, 6/5, 7/5 & 9/5/12)

Departure time: 21:15 (Ex MS-MDU)

Class


No. of passengers



Percentage


of passengers

Occupancy of


last 10 mins

Average occupancy

per day during the

last 10 minutes

Percentage

1A 77 31 195 80 239 98 245 6 1 2

2A 97 17 388 69 560 99 564 4 0 1

3A 587 27 1439 65 2067 94 2209 142 14 6

FC 59 27 169 76 216 98 221 5 1 2

Total 743 25 0 2843 95 2994 151 16 5


1A 1

HA1 1

2A 1

3A 4

FC 1

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ANNEXURE 1 e


TRAIN NO: 12673 (CHERAN EXPRESS) FOR 10 DAYS (20/4 to 26/4, 3/5, 10/5 & 11/5/12)

Departure time: 22:10 (Ex MAS-CBE)

Class


No. of passengers



Percentage


of passengers

Occupancy of


last 10 mins

Average occupancy

per day during the

last 10 minutes

Percentage

1A 58 63 78 85 90 98 92 2 0 2

2A 350 61 476 83 573 99 576 3 0 1

3A 1529 64 2017 85 2292 96 2383 91 9 4

Total 1937 63 2571 84 2955 97 3051 96 9 3


1A 1

2A 2

3A 4

15

ANNEXURE I f


TRAIN NO: 16177 (ROCKFORT EXPRESS) FOR 10 DAYS (23/4 to 27/4, 3/5, 4/5, 6/5, 7/5 & 9/5/12)

Departure time: 22:30 (Ex MS-KMU)

Class


No. of passengers



Percentage


of passengers

Occupancy of


last 10 mins

Average occupancy

per day during the

last 10 minutes

Percentage

1A 87 55 149 94 151 96 158 7 1 4

2A 517 41 872 69 1194 94 1272 78 8 6

3A 563 48 832 71 1053 90 1164 111 11 10

FC 89 37 145 60 232 96 242 10 1 4

Total 1169 44 0 2479 93 2678 199 21 7

Class No of Coaches

1A 1

2A 3

3A 2

FC 1

16

ANNEXURE I g


TRAIN NO: 16669 (YERCAUD EXPRESS) FOR 10 DAYS (20/4 to 26/4, 3/5, 10/5 & 11/5/12)

Departure time: 22:40 (Ex MAS-ED)

Class


No. of passengers



Percentage


of passengers

Occupancy of


last 10 mins

Average occupancy

per day during the

last 10 minutes

Percentage

1A 56 64 83 95 84 97 87 3 0 3

2A 517 47 722 66 954 88 1089 135 14 12

3A 607 50 875 72 1135 93 1221 86 9 7

Total 1180 49 1680 70 2173 91 2397 224 22 9


1A 1

2A 3

3A 2

17

ANNEXURE 1 h


TRAIN NO: 12657 (BANGALORE MAIL) FOR 10 DAYS (20/4 to 26/4, 3/5, 10/5 & 11/5/12)

Departure time: 23:15 (Ex MAS-SBC)

Class


No. of passengers



Percentage


of passengers

Occupancy of


last 10 mins

Average occupancy

per day during the

last 10 minutes

Percentage

1A 119 67 169 95 173 97 178 5 1 3

2A 624 72 750 87 851 98 866 15 2 2

3A 1187 65 1617 89 1791 99 1815 24 2 1

Total 1930 68 2536 89 2815 98 2859 44 5 2


1A 1

2A 2

3A 3

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ANNEXURE II a

0

200

400

600

800

1000

1200

1400

1600

No. ofPassengers

% occupied No. ofPassengers


% occupied

2A3A

FC

41 18%

313 21%

26 15%

68

30%

385

25%

45

26% 57

25%

446

29%

47

27%

59

26%

381

25%

55

32%

Tota

l No

of

Pas

sen

gers

occ

up

ied

No. of Passengers Occupied - Class-wise and their percentage to total in various time blocks

Occupancy pattern of Passengers - Train No.12632 for the 10 day period from 17.04.2012 to 26.04.2012

Occupation duringthe last 10 minutes,i.e. between 18.40 to18.50 Hrs (Departuretime of train)

Occupation between18.30 to 18.40 Hrs.


Occupation at 18.20Hrs. (Half an hourbefore the departureof the Train)

19

ANNEXURE II b

0

200

400

600

800

1000

1200

1400

1600

1800

2000

No. OfPassengers




% occupied

1A 2A 3A FC

62 30%

169 36%

677

36%

56 29%

52

25%

139

30%

607

33%

53

27%

45

21%

66

14%

255

14%

27

14%

50

24%

93

20%

327

17%

57

30%

Tota

l No

of

Pas

sen

gers

occ

up

ied


Occupancy pattern of Passengers - Train No.12638 for the 10 day period from 17.04.2012 to 26.04.2012

Occupation duringthe last 10 minutesi.e, between 20.25and 20.35 Hrs(Departure time oftrain)Occupationbetween 20.15 &20.25 Hrs.

Occupationbetween 20.05 &20.15 Hrs.

Occupation at20.05 Hrs. (Half anhour before thedeparture of theTrain)

20

ANNEXURE II c

0

500

1000

1500

2000

2500

No. OfPassengers



% occupied

1A2A

3A

147

58% 391 40%

1075

46% 73

29%

248 26%

550

23%

27

11%

201 21%

465

20%

7

2% 126 13%

268

11%

Tota

l No

of

Pas

sen

gers

occ

up

ied


Occupancy pattern of Passengers - Train No.12671 for the 10 day period from 20.04 to 26.04, 03.05, 10.05 & 11.05.2012

Occupation during thelast 10 minutes i.e,between 20.50 and21.00 Hrs (Departuretime of train)

Occupation between20.40 & 20.50 Hrs.


Occupation at 20.30Hrs. (Half an hourbefore the departure ofthe Train)

21

ANNEXURE II d

0

500

1000

1500

2000

2500

No. OfPassengers




% occupied

1A 2A 3A FC

77 32%

97 17%

587

27% 59

27%

118

48%

291

51%

852

39%

110

50% 44

18%

172

31%

628

28%

47

21%

6

2%

4

1%

142

6%

5

2%

Tota

l No

of

Pas

sen

gers

occ

up

ied


Occupancy pattern of Passengers - Train No.12637 for the 10 day period from 23.04 to 27.04,3.05,04.05,06.05,07.05 & 09.05

Occcupation duringthe last 10 minutesi.e, between 21.05and 21.15 Hrs(Departure time oftrain)



22

ANNEXURE II e

0

500

1000

1500

2000

2500

No. OfPassengers



% occupied

1A2A

3A

58

63%

350 60%

1529

64% 20

22%

126

22%

488

20%

12

13%

97

17%

275

12%

2

2%

3

1%

91

4%

Tota

l No

of

Pas

sen

gers

occ

up

ied



Occupation during thelast 10 minutes i.e,between 22.00 to 22.10Hrs (Departure time oftrain)



Occupation at 21.40Hrs. (Half an hourbefore the departure ofthe Train)

23

ANNEXURE II f

0

200

400

600

800

1000

1200

1400

No. OfPassengers




% occupied

1A 2A 3AFC

87

55% 517

41% 563

48%

89

37% 62

39% 355

28%

269

23%

56

23%

2

1%

322

25%

221

19%

87

36%

7

5%

78

6%

111

10%

10

4%

Tota

l No

of

Pas

sen

gers

occ

up

ied


Occupancy pattern of Passengers - Train No.16177 for the 10 day period from 23.04 to 27.04, 03.05, 04.05, 06.05, 07.05 & 09.05

Occupation duringthe last 10 minutesi.e, between 22.20to 22.30 Hrs(Departure time oftrain)Occupationbetween 22.10 &22.20 Hrs.


Occupation at22.00 Hrs. (Half anhour before thedeparture of theTrain)

24

ANNEXURE II g

0

200

400

600

800

1000

1200

1400

No. OfPassengers



% occupied

1A2A

3A

56

64%

517 48%

607 50%

27

31%

205 19%

268

22%

1

1%

232

21%

260

21%

3

3% 135

12%

86

7%

Tota

l No

of

Pas

sen

gers

occ

up

ied


Occupancy pattern of Passengers - Train No.16669 for the 10 day period from 20.04 to 26.04, 03.05, 10.05 &

11.05.2012

Occupation duringthe last 10 minutesi.e, between 20.30and 20.40 Hrs(Departure time oftrain)Occupationbetween 20.20 &20.30 Hrs.


Occupation at 2210Hrs. (Half an hourbefore thedeparture of theTrain)

25

ANNEXURE II h

0

200

400

600

800

1000

1200

1400

1600

1800

2000

No. OfPassengers



% occupied

1A2A

3A

119

67% 624 72%

1187

65% 50

28%

126 14%

430

24%

4

2%

101

12%

174

10%

5

3%

15

2%

24

1%

Tota

l No

of

Pas

sen

gers

occ

up

ied



Occupation duringthe last 10 minutesi.e, between 23.05to 23.15 Hrs(Departure time oftrain)

Occupationbetween 22.55 to23.05Hrs.

26

ANNEXURE III

OCCUPANCY PATTERN OF THE PASSENGER 30 MINUTES BEFORE DEPARTURE OF TRAIN

Departure Time

No. of passengers boarded 30 minutes before departure of

the train for 10 days

Average No.of of passengers boarded per day 30 minutes before departure of the train

Average % of passengers boarded 30 minutes before

departure of the train

Train No.

Name of the Train

1A 2A 3A FC 1A 2A 3A FC 1A 2A 3A FC

12632 Nellai Express 18.50 NA 41 313 26 NA 4 31 3 NA 18 21 15

12638 Pandian Express

(Return) 20.35 62 169 677 56 6 17 68 6 30 36 36 29

12671 Nilagiri Express 21.00 147 391 1075 NA 15 39 108 NA 58 40 46 NA

12637 Pandian Express 21.15 77 97 587 59 8 10 59 6 31 17 27 27

12673 Cheran Express 22.10 58 350 1529 NA 6 35 153 NA 63 61 64 NA

16177 Rockfort Express

22.30 87 517 563 89 9 52 56 9 55 41 48 37

16669 Yercaud Express 22.40 56 517 607 NA 6 52 61 NA 64 47 50 NA

12657 Bangalore Mail 23.15 119 624 1187 NA 12 62 119 NA 67 72 65 NA

27

ANNEXURE IV

OCCUPANCY PATTERN OF THE PASSENGER DURING THE LAST 10 MINUTES BEFORE DEPARTURE OF TRAIN

Departure Time

No. of passengers boarded during the last 10 minutes

before departure of the train for 10 days

Average No.of of passengers boarded per day during the

last minutes before departure of the train

Average % of passengers boarded during the last

minutes before departure of the train

Train No.

Name of the Train

1A 2A 3A FC 1A 2A 3A FC 1A 2A 3A FC

12632 Nellai Express 18.50 NA 59 381 55 NA 6 38 6 NA 26 25 32

12638 Pandian Express

(Return) 20.35 50 93 327 57 5 9 33 6 24 20 18 30

12671 Nilagiri Express 21.00 7 126 268 NA 1 13 27 NA 3 13 11 NA

12637 Pandian Express 21.15 6 4 142 5 1 0 14 1 2 1 6 2

12673 Cheran Express 22.10 2 3 91 NA 0 0 9 NA 2 1 4 NA

16177 Rockfort Express

22.30 7 78 111 10 1 8 11 1 4 6 10 4

16669 Yercaud Express 22.40 3 135 86 NA 0 14 9 NA 3 12 7 NA

12657 Bangalore Mail 23.15 5 15 24 NA 1 2 2 NA 3 2 1 NA

28

ANNEXURE V a

Station-wise and Class-wise No. of Passengers Boarded and Deboarded

From Date: 17-4-2012 To Date:26-4-2012

NELLAI EXPRESS Ex.TEN to MS New Train No:12632

BOARDING DETAILS

DEBOARDING DETAILS

SLEEPER CLASS

Station Code

1A 2A 3A FC TOTAL

Station Code

1A 2A 3A FC TOTAL

Board Deboard

TEN 0 225 1525 173 1923

TEN 0 0 0 0 0

6908 0

CVP 0 46 376 48 470

CVP 0 0 0 0 0

1294 0

SRT 0 4 22 0 26

SRT 0 0 1 0 1

147 0

VPT 0 24 132 0 156

VPT 0 0 0 0 0

552 3

MDU 0 131 460 21 612

MDU 0 9 51 1 61

993 150

SDN 0 0 3 0 3

SDN 0 0 0 0 0

34 0

DG 0 16 44 3 63

DG 0 0 1 0 1

227 23

TPJ 0 3 14 0 17

TPJ 0 2 14 0 16

69 96

VRI 0 0 0 0 0

VRI 0 0 0 0 0

5 12

VM 0 0 0 0 0

VM 0 2 7 0 9

4 43

TMV 0 0 0 0 0

TMV 0 0 2 0 2

0 4

MLMR 0 0 0 0 0

MLMR 0 1 0 0 1

0 44

CGL 0 0 1 0 1

CGL 0 7 15 4 26

0 118

TBM 0 0 0 0 0

TBM 0 8 98 33 139

0 748

MBM 0 0 6 0 6

MBM 0 1 7 1 9

0 31

MS 0 0 0 0 0

MS 0 445 2443 220 3108

0 8675

TOTAL 0 449 2583 245 3277

OTHERS 0 23 59 0 82

27 313

TOTAL 0 498 2698 259 3455

10260 10260

29

ANNEXURE V b


for the period from 17-4-2012 to 26-4-2012

Train No.12638 MDU to MS – PANDIAN EXPRESS

BOARDING DETAILS

DEBOARDING DETAILS

1A 2A 3A FC SL

1A 2A 3A FC SL

Station Code

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

TOTAL

Station Code

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

TOTAL

MDU 209 467 1866 193 6324 9059

MDU 0 0 0 0 0 0

KQN 22 38 121 21 286 488

KQN 0 0 0 0 0 0

ABI 0 1 3 0 107 111

ABI 0 0 0 0 0 0

DG 17 105 401 38 1763 2324

DG 0 0 0 0 0 0

MPA 0 3 13 2 105 123

MPA 0 0 2 0 0 2

TPJ 11 30 118 6 292 457

TPJ 1 6 4 2 10 23

VRI 0 0 0 0 1 1

VRI 0 1 0 0 10 11

VM 0 0 1 0 6 7

VM 0 0 0 0 11 11

CGL 0 0 0 0 0 0

CGL 0 0 1 0 60 61

TBM 0 0 0 0 0 0

TBM 3 20 81 9 461 574

MBM 0 0 0 0 0 0

MBM 0 0 6 0 69 75

MS 0 0 0 0 0 0

MS 260 666 2469 272 8454 12121

TOTAL 259 644 2523 260 8884 12570

TOTAL 264 693 2563 283 9075 12878

30

ANNEXURE V c


for Train No. 12671 - MAS to MTP – NILAGIRI EXPRESS

for the period from 20-4-2012 to 26-4-2012, 3-5-2012, 10-5-2012 to 11-5-2012

BOARDING DETAILS

DEBOARDING DETAILS

1A 2A 3A SL

1A 2A 3A SL

Station Code

No. of Pass

No. of Pass

No. of Pass

No. of Pass

Total No. of

passengers

Station Code

No. of Pass

No. of Pass

No. of Pass

No. of Pass

Total No. of

passengers

MAS 254 966 2348 6252 9820

MAS 0 0 0 0 0

AJJ 0 3 53 173 229

AJJ 0 0 0 0 0

KPD 10 20 79 481 590

KPD 0 0 0 0 0

SA 0 0 14 40 54

SA 0 3 19 160 182

ED 0 0 3 16 19

ED 0 21 19 134 174

TUP 0 0 0 0 0

TUP 3 36 72 316 427

CBF 7 0 33 78 118

CBF 102 646 1354 4877 6979

MTP 0 0 0 0 0

MTP 168 335 1126 2187 3816

UAM 0 0 0 0 0

UAM 5 3 80 260 348

Total 271 989 2530 7040 10830

TOTAL 278 1044 2670 7934 11926

31

ANNEXURE V d


for the period from 23-4-2012 to 27-4-2012, 3-5-2012 to 4-5-2012, 6-5-2012 to 7-5-2012 & 9-5-2012

PANDIAN EXPRESS Ex.MS to MDU New Train No:12637

BOARDING DETAILS

DEBOARDING DETAILS

1A 2A 3A FC SL

1A 2A 3A FC SL

Station

Code

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

TOTAL

Station

Code

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

TOTAL

MS 245 588 2240 221 7625 10919

MS 0 0 0 0 0 0

TBM 4 17 126 25 746 918

TBM 0 0 0 0 0 0

CGL 0 6 12 0 76 94

CGL 0 0 0 0 0 0

VRI 0 0 0 0 23 23

VRI 0 0 0 0 0 0

TPJ 0 2 12 2 3 19

TPJ 11 26 100 12 184 333

MPA 0 1 1 1 4 7

MPA 0 3 8 3 76 90

DG 0 0 0 1 0 1

DG 19 80 316 29 1649 2093

ABI 0 0 0 0 0 0

ABI 0 0 13 1 75 89

KQN 0 0 0 0 0 0

KQN 89 97 284 14 723 1207

MDU 0 0 0 0 0 0

MDU 160 584 2089 241 7338 10412

Total 249 614 2391 250 8477 11981

TOTAL 279 790 2810 300 10045 14224

32

ANNEXURE V e

Station-wise and Class-wise List of Passengers Boarded and Deboarded

From Date: 20-4-2012 to 26-4-2012, 3-5-2012, 10-5-2012 & 11-5-2012

CHERAN EXPRESS - MAS to CBE New Train No:12673

BOARDING DETAILS

DEBOARDING DETAILS

SLEEPER CLASS DETAILS

Station Code

1A 2A 3A TOTAL

Station Code

1A 2A 3A TOTAL

Station Code

SL

Board Board Board Board

Deboard Deboard Deboard Deboard

Board Deboard

MAS 92 576 2393 3061

MAS 0 0 0 0

MAS 8144 0

AJJ 0 4 19 23

AJJ 0 0 0 0

AJJ 160 0

JTJ 0 1 0 1

JTJ 0 4 7 11

JTJ 24 1

SA 0 0 4 4

SA 7 14 18 39

SA 24 135

ED 0 0 7 7

ED 3 20 78 101

ED 5 414

TUP 0 0 0 0

TUP 8 58 259 325

TUP 1 1038

CBF 0 0 0 0

CBF 0 0 2 2

CBF 0 6

CBE 0 0 0 0

CBE 81 608 2357 3046

CBE 0 7693

ONR 0 0 0 0

ONR 0 4 0 4

ONR 0 0

PGT 0 0 0 0

PGT 0 0 0 0

PGT 0 7

TOTAL 92 581 2423 3096

TOTAL 0 708 2721 3528

TOTAL 8358 9294

33

ANNEXURE V f


From Date: 23-04-2012 To 27-04-2012, 03-05-2012, 04-05-2012, 06-05-2012, 07-05-2012 & 9-5-2012

ROCKFORT EXPRESS EX. MS TO TPJ New Train No:16177

BOARDING DETAILS

DEBOARDING DETAILS

Station Code

1A 2A 3A FC SL TOTAL

Station Code

1A 2A 3A FC SL TOTAL

Board Board Board Board Board Board

Deboard Deboard Deboard Deboard Deboard

MS 158 1272 1164 242 7543 10379

MS 0 0 0 0 0 0

MBM 0 9 3 0 85 97

MBM 0 0 0 0 0 0

TBM 0 50 54 22 667 793

TBM 0 0 0 0 0 0

CGL 1 3 4 0 49 57

CGL 0 0 0 0 0 0

TMV 0 0 0 0 6 6

TMV 0 0 0 0 0 0

VM 0 4 1 1 7 13

VM 0 0 0 0 3 3

VRI 0 0 0 0 2 2

VRI 1 5 8 0 69 83

ALU 0 0 0 0 1 1

ALU 0 8 18 4 89 119

KKPM 0 0 0 0 0 0

KKPM 1 12 2 7 14 36

LLI 0 0 0 0 2 2

LLI 0 9 4 5 128 146

SRGM 0 0 0 0 16 16

SRGM 1 70 86 12 660 829

TPTN 0 0 0 0 2 2

TPTN 2 2 1 0 41 46

GOC 0 0 0 0 0 0

GOC 0 0 0 0 20 20

TPJ 0 0 7 0 36 43

TPJ 96 1067 867 159 4894 7083

BAL 0 0 0 0 0 0

TRB 6 14 20 9 256 305

TRB 0 0 0 0 2 2

BAL 0 6 15 1 120 142

TJ 0 0 0 0 4 4

TJ 37 118 166 47 1233 1601

PML 0 0 0 0 0 0

PML 0 2 0 3 45 50

KMU 0 0 0 0 0 0

KMU 31 100 166 28 850 1175

TOTAL 159 1338 1233 265 8422 11417

TOTAL 175 1413 1353 275 8422 11638

34

ANNEXURE V g


From Date: 20-4-2012 TO 26-4-2012, 3-5-2012, 10-5-2012 & 11-5-2012

YERCAUD EXPRESS Ex. MAS to ED New Train No:16669

BOARDING DETAILS

DEBOARDING DETAILS

SLEEPER CLASS DETAILS

Station Code

1A 2A 3A TOTAL

Station

Code

1A 2A 3A TOTAL

Station

Code

Board Deboard

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

No. of Pass.

MAS 87 1089 1221 2397

MAS 0 0 0 0

MAS 9358 0

PER 0 3 0 3

PER 0 0 0 0

PER 25 0

TRL 0 0 3 3

TRL 0 0 0 0

TRL 68 0

AJJ 0 3 2 5

AJJ 0 1 0 1

AJJ 122 0

WJR 0 1 0 1

WJR 0 0 0 0

WJR 23 0

KPD 0 13 15 28

KPD 0 6 21 27

KPD 160 49

GYM 0 0 0 0

GYM 0 0 2 2

GYM 1 2

AB 0 0 0 0

AB 0 1 1 2

AB 0 12

VN 0 0 0 0

VN 0 0 0 0

VN 0 17

JTJ 0 1 0 1

JTJ 0 9 1 10

JTJ 2 21

TPT 0 0 0 0

TPT 0 0 6 6

TPT 1 23

MAP 0 0 0 0

MAP 0 18 21 39

MAP 0 182

BDY 0 0 0 0

BDY 0 0 0 0

BDY 0 5

BQI 1 1 0 2

BQI 4 6 10 20

BQI 1 100

SA 0 0 0 0

SA 39 318 335 692

SA 0 2610

SGE 0 0 0 0

SGE 2 65 57 124

SGE 0 459

ED 0 0 0 0

ED 55 724 930 1709

ED 0 6790

CBE 0 0 0 0

CBE 0 0 3 3

CBE 0 1

TUP 0 0 0 0

TUP 0 0 0 0

TUP 0 8

UKL 0 0 0 0

UKL 0 0 0 0

UKL 0 3

TOTAL 88 1111 1241 2440

TOTAL 100 1148 1387 2635

TOTAL 9761 10282

35

ANNEXURE V h

Station-wise and Class-wise No. of Passengers Booked

for the period from 20-4-2012 to 26-4-2012 , 3/5, 10/5 to 11/5/2012

BANGALORE MAIL Ex.MAS to SBC New Train No:12657

BOARDING DETAILS

DEBOARDING DETAILS

Station

Code

1A 2A 3A SL

Station

Code

1A 2A 3A SL

TOTAL No. of passengers

No. of passengers

No. of passengers

No. of passengers

Total

No. of passengers

No. of passengers

No. of passengers

No. of passengers

MAS 178 866 1815 9333 12192

MAS 0 0 0 0 0

AJJ 0 1 2 71 74

AJJ 0 1 0 1 2

KPD 1 0 2 29 32

KPD 0 0 11 0 11

JTJ 0 1 0 4 5

JTJ 0 5 5 2 12

BWT 0 0 0 0 0

BWT 0 7 7 99 113

BNCE 0 0 0 0 0

BNCE 1 1 3 33 38

BNC 0 0 0 0 0

BNC 9 15 53 319 396

SBC 0 0 0 0 0

SBC 178 948 1931 9761 12818

TOTAL 179 868 1819 9437 12303

Total 188 977 2010 10215 13390

36

ANNEXURE VI a

0

50

100

150

200

250

300

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

12638 12671 12637 12673 16177 16669 12657

Dep. Time 20.35 Dep. Time 21hrs.

Dep. Time 21.15hrs.

Dep. Time 22.10hrs.

Dep. Time 22.30hrs.

Dep. Time 22.40hrs.

Dep. Time23.15 hrs.

62

30

147

58 77

31 58 63

87

55 56 64

119

67

52

25

73

29

118

48 20

22

62

39 27 31

50

28

45

22

27

11

44

18 12 13

2

1 1

1

4

2

50

24

7

3

6

2 2

2

7

4 3

3

5

3

NU

MB

ER O

F PA

SSEN

GER

S D

UR

ING

VA

RIO

US

TIM

E IN

TER

VA

L

TRAIN-WISE DETAILS OF OCCUPATION DURING VARIOUS INTERVALS PERTAINING TO CLASS - 1 A

Occupationbetween lastinterval of10minutes.

Occupationbetween secondinterval of10minutes.

Occupationbetween firstinterval of10minutes.

Occupation atHalf an hourbefore thedeparture ofthe Train.

37

ANNEXURE VI b

0

200

400

600

800

1000

1200

1400

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

12632 12638 12671 12637 12673 16177 16669 12657

Dep. Time18.50 hrs.

Dep. Time20.35 hrs.

Dep. Time 21hrs.

Dep. Time21.15 hrs.

Dep. Time22.10 hrs.

Dep. Time22.30 hrs.

Dep. Time22.40 hrs.

Dep.Time23.15hrs.

41 18 169

36 391 40

97 17

350

61 517

40 517 47

624 72

68

30

139

30 248 26

291

52 126

22 355

28 205

19

126

15

57

25

66

14 201 21

172

30

97

16

322

25 232 21 101

12

59

27

93

20 126 13

4

1

3

1

78

6 135

13 15

2

NU

MB

ER

OF P

ASSEN

GER

S D

UR

ING

VA

RIO

US T

IME

INTERVA

L





Occupation atHalf an hourbefore thedeparture of theTrain.

38

ANNEXURE VI c

0

500

1000

1500

2000

2500

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

No

. of

Pas

s.

% o

ccu

pie

d

12632 12638 12671 12637 12673 16177 16669 12657

Dep. Time20.35

Dep. Time20.35

Dep. Time 21hrs.

Dep. Time21.15 hrs.

Dep. Time22.10 hrs.

Dep. Time22.30 hrs.

Dep. Time22.40 hrs.

Dep.Time

23.15 hrs.

313 21

677

36

1075

46 587

27

1529

65 563 48 607

50

1187

65

385

25

607

33

550

23

852

39

488

20 269 23

268

22

430

24

446

29

255

14

465

20

628

28

275

11 221

19

260

21

174

10

381

25

327

17

268

11

142

6

91

4 111

10

86

7

24

1

NU

MB

ER

OF P

ASSEN

GER

S D

UR

ING

VA

RIO

US T

IME

INTERVA

L





Occupation atHalf an hourbefore thedeparture of theTrain.

39

ANNEXURE VI d

0

50

100

150

200

250

No. of Pass. % occupied No. of Pass. % occupied No. of Pass. % occupied No. of Pass. % occupied

12632 12638 12637 16177

Dep. Time 18.50 hrs. Dep. Time 20.35 hrs. Dep. Time 21.15 hrs. Dep. Time 22.30 hrs.

26 18

56

29

59

27

89

36

45

31

53

27

110

50

56

30

47

25

27

14

47

21

87

14

55

26

57

30

5

2

10

20

NU

MB

ER O

F PA

SSEN

GER

S D

UR

ING

VA

RIO

US

TIM

E IN

TER

VA

LS

TRAIN-WISE DETAILS OF OCCUPATION DURING VARIOUS INTERVALS PERTAINING TO FIRST CLASS


Occupationbetweensecondinterval of10minutes.


study report on pre-board check of reserved passengers check of passengers.… · 3 pre-board check...

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