strategic orientation of hng

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    STRATEGIC ORIENTATION OF

    HINDUSTHAN NATIONAL GLASS & INDUSTRIES LIMITED

    Submitted to: Submitted by:

    Prof. A.K.Sar Jayanta Chakraborty 10202200

    Tushar Kanti Nayak 10202201

    Swarasij Guha Roy 10202202

    Ritesh Shreemal 10202220

    ManasRanjan Mohapatra 10202227

    Abhishek Adhikari 10202199

    Anindya S Nayak 10202219

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    Company Overview

    HNG was founded by Mr. C.K.Somany in 1946 following the commissioning of Indias first fully

    automated glass manufacturing plant at Rishra (near Kolkata). At present, it is the key player in Indias

    container glass industry with a pan India presence.

    It is the market leader with a share of ~55%. The company caters to industries like liquor,pharmaceuticals, beverages and processed foods among others. It is presently operating with a

    cumulative capacity of 3307 TPD across 6 manufacturing units.

    In the 5 ml - 3200 ml segment, HNGIL is the market leader. It caters to varied end users sectors like

    liquor, beer, pharmaceutical, beverage, processed food and cosmetic covering industry majors like HUL,

    Coca-Cola, Dabur, GSK, Nestle, Pepsi, Reckitt Benckiser, UB Group etc. The company also exports its

    products overseas to markets such as South East Asia, Middle East, Africa, Europe and North America.

    The companys export component though is currently small at 5% of total revenues.

    Industry Information

    The glass segment of Indias packaging industry is growing at the rate of approx 15% p.a. The untapped

    potential of the Indian market is reflected in the per capita glass consumption of glass of around 1.4 kg

    when compared with 10.2 kg in Japan and around 27 kg in the USA.

    Demand of the glass container industry is driven by growth in end user segments such as liquor, beer,

    pharmaceuticals, food processing and carbonated drinks. The liquor and beer industries are the majorusers of glass containers, accounting for around 60% of Indias glass container production, followed by

    pharmaceuticals 20%, food 10%, carbonated drinks 5% and remaining cosmetics & others.

    Demand for float glass in India has grown at a rate of 12% during the last 3 years, driven by growth in

    end user segments such as automobile and real estate. However, the business is still at a nascent stage

    in India compared to other countries like the US, the UK and China. The lack of sufficient float glass lines

    as compared to other countries reflects the huge untapped potential in the Indian market. The demand

    of float glass is likely to grow at a healthy 11-12% over the next 5 years backed by strong growth in the

    construction and automobile industries.

    Product Information

    The Company has one of the widest portfolios for the container glass ranging from 5ml to 3200ml

    across multi-colored bottles (Amber, Flint and Green). The products are available in over 30 countries.

    The company has been accredited with ISO 9000:2000 certification, ensuring stringent quality protocol

    and ISO 22000 for food and safety.

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    TechnologyHNG introduced the NNPB (Narrow Neck Press and Blow) technology in 2007-2008. It is a revolutionary

    process that not only controls the distribution of glass inside the container but also reduces the weight

    of glass by 33%. HNG is the first to introduce and commercialized this technology in India. The company

    had invested a capital of Rs. 100 Cr.

    Strategic Direction

    Vision:

    To create a world-class glass manufacturing plant that pursues Quality, Cost Reduction, and

    Productivity Improvement measures in a truly holistic manner leading to Customers, Shareholders,

    Employees and Suppliers Satisfaction; this integrated effort will result in the company becoming an

    Industry Benchmark and a role model for systems, processes and results.

    Mission:

    At HNG we look forward to customer satisfaction. Our main objective is to ameliorate our customers

    and stakeholders, and in the process strengthen the roots of our organization, so that we can emerge

    as the behemoth in the glass packing industry.

    Values:

    At HNG, we believe in the core values of people, operational excellence, innovation and integrity.

    It is our people that give us the gusto to move forward, keeping all the obstacles at bay. With our

    diligent workforce, production has become so much easy.

    Our operational excellence has given us the strength to lunch our product with even more confidence.

    We have an installed capacity of 2825 TPD and this is what distinguishes us from competitors.

    Innovation and integrity are two important things that drive the HNG team. These values are like assets

    that consolidates us in our march towards a greater future.

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    Macro Environmental

    Sectors

    Trends Impact on the Industry Opportunity/Threats

    Social 1. Increased awareness

    about recycling.

    2. Prevention of land

    contamination and

    minimize carbon

    emissions to air and

    water.

    1. Increased CSR.

    2. Potential to capture

    larger market share.

    3. New project

    implementation.

    Opportunity.

    Technological 1. Installed NNPB

    (Narrow Neck Press &

    Blow) technology.

    2. Collaborations with

    international

    companies.

    1. Able to produce high

    quality at less cost.

    Opportunity.

    Economical 1. Performance linked

    to robust growth in the

    end user segment.

    2. Focus on sustainable

    growth.

    Stimulate

    renewable-

    favoring market

    forces with

    attractive

    return rates.

    To encourage

    consumers to

    shift to latest

    advancements

    in technological

    products.

    Threat.

    Political 1. Grant of funds by

    Govt. for R&D.

    1. Make production

    cheaper and generation

    more efficiency.

    Opportunity.

    Porters Five Forces Model:

    Threat of entry:

    Item Key TOE

    Brand loyalty commanded by incumbents High 1. Customers are brand loyal.

    2. New players will require a lot of

    brand building.

    Economies of scale in the business High 1. Barriers to entry.

    2. Change in technology.

    3. High power and fuel cost.

    Capital requirement High 1. Setting up new manufacturing units.

    2. High cost associated with

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    distribution channel.

    3. High working capital requirement.

    Buyers switching cost low 1. Homogeneous products and low

    price difference.

    Easy access to input No 1. Availability and procurement of sand

    for production.

    History of past retaliation Low 1. Technological advancement is low.

    Power of Suppliers:

    Item Key POB

    # of suppliers relative to # industry players High As suppliers are

    more they are

    having less

    power.

    Average buying volume of the industry per transaction High(depends

    on plant

    capacity)

    Power o f

    supplier is low.

    Suppliers do sell to other industries also High Natural

    resources like

    sand, lime stone

    and soda ash

    etc. are also

    used in other

    industry.

    Cost (to industry players) of switching between suppliers Low Power of

    supplier is low.

    Industry players can integrate backward into the supplier industry Low Can integratebackward but

    capital

    requirement is

    high.

    Suppliers cannot integrate forward into the industry Low Power of

    supplier.

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    Powers of Buyers:

    Item Key POB

    #buyers relative to # of

    industry players

    High Power of buyers is low as demand is more than supply.

    Buying volume per

    average transaction

    High Demand for container glass is directly linked to performance of end

    user industries.

    Industry players do sell

    to all buyer segments

    High Industry sells to all segments. It does not differentiate.

    Buyers can buy from

    multiple players

    High HNG Caters to customers across segments (Like liquor, beer, food,

    soft drinks, pharmaceuticals etc.). Piramals maximum revenue comes

    from pharmaceuticals sector.

    Cost (to the buyers) of

    switching between

    players

    Low Buyers can switch.POB is high.

    Buyers cannot integrate

    back to the industry

    Low End users can not integrate backwards.

    POB is low.

    Industry players can

    integrate forward

    Low Industry player cannot integrate forward.

    POB is low.

    Threat of Substitutes:

    Item Key TOS

    Substitutability of the industrys product (availability and

    comparability of substitutes price/ performance)

    High PET

    bottles &

    Aluminum

    cans are

    substitute

    of

    container

    glass.

    Profitability of substitute products industry High Available

    but not

    preferred.

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    Strategic Group and Segmentation Analysis:

    The glass industry has three prime segments i.e. Container Glass, Float Glass and Fiber Glass.

    The container glass segment produces glass packaging products, such as bottles and jars. The float glass

    segment caters to residential and commercial construction, automobile windshield, mirrors etc. The

    fiber glass is further divided in to two sub industries like building insulations (Glass Wool) and textiles

    fibers used to reinforce plastics and other materials for the transportation, marine, and constructionindustries.

    The company focuses on container glass segment and has recently forayed into the float glass segment.

    Float Glass Segment:

    The Company possesses a market share of around 35% in western India and of around 20% and 18% in

    northern and southern India respectively.

    Integrated glass plant having capacity to manufacture toughened, insulated glasses for architectural

    and automotive application 18% raw material source within 100-150 km and 20% of the production is

    sold within 500 km.

    The company has a Pan-India presence with distribution network of 758 agents.

    Diversified supplier base for each raw material to reduce any business risks on account of non-supply

    Container Glass Segment:

    Liquor and beer industries are the main users of glass containers with 60% share, followed by

    pharmaceuticals 20%, food 10%, carbonated drinks 5%, and cosmetics & others account for the

    remaining

    Favorable demographics and rising disposable incomes drive consumption across end-user industries in

    India.

    The per capita consumption of glass in India is ~1.4kg, as against 27.5kg in US and UK and 5.9kg in

    China.

    Figure 1. End User Segmentation

    52, 52%

    15, 15%

    11, 11%

    9, 9%

    13, 13%

    Liquor

    Beer

    Food

    Pharmaceutical

    Others

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    Liquor:

    Indians consume 200 mn cases of IMFL and 220mn cases country liquor. Increasing trend of social

    drinking, driving the sector growth at almost 13%.

    Beer:

    The consumption has been increasing by 15-20%.

    Food Processing:

    This industry is expected to grow at a rate of 10% in next 5 years.

    Pharmaceuticals:

    Increased consciousness for wellness leads to demand. Indian pharmaceutical market is expected to see

    a CAGR of 12-15% over the next 3 years (as per IMS research).

    Carbonated Drinks:

    This is an Rs 6000 Cr industry and is expected to grow at 6-8% p.a.

    Cosmetics:

    Domestic cosmetics and toiletries segment is growing at 15-20%.

    The Value Net:

    Competitors:

    Cooperation among rival firms can bring about new technologies and R&D activities by which they can

    explore a new market through a new product which can be beneficial to the industry as a whole.

    Suppliers:Firms can integrate with the suppliers to develop quality products and ensure uninterrupted supply of

    raw materials.

    Customers:

    Firms can collaborate with the end users so as to fulfill their specifications and requirements keeping

    intact the industry standards and environmental norms. The company has introduced the NNPB

    technology to enhance light weight bottles manufacture thereby ensuring reduced per bottle cost for

    the customer (up to 33% of lower weight, lower transportation cost, less breakage).

    Complementor:

    Firms can synergize with the Complementor which will increase their scope of expansion. HNG has a

    joint venture with OMCO International NV (world's leading glass mould manufactures) for mould

    manufacturing facility; it also has an alliance with Siemens to leverage its technological innovation in

    automation and energy efficiency.

    Identifying Key Success Factors

    What do customers

    want? (Analysis of

    demand)

    How do firms survive

    competition? (Analysis

    of competition)

    Key success factors

    Glass Industry

    (Container )

    Technologically

    advanced

    Adaptation of

    new

    Using NNPB

    (Narrow Neck

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    products.

    Light weight &

    high quality

    glass.

    Aesthetically

    appealing glass

    container.

    Low cost

    products.

    Continuous

    availability.

    technology.

    Diversified

    product

    portfolio.

    Economical

    pricing.

    Capacity

    expansion.

    Low resource

    consumption

    (water and

    energy).

    Press & Blow)

    technology.

    Pan India

    presence.

    Brand loyalty.

    Highest

    installed

    capacity 2930

    TPD.

    Internal Analysis

    RELATIONSHIP AMONG RESOURCES, CAPABILITIES & COMPETITIVE ADVANTAGE

    The Industry key success factors for this industry mainly rest upon the product differentiation that

    requires continuous product development which is an outcome of regular technological up-gradation

    and lowering natural resource consumption.

    Strategy

    Organizational Capabilities

    Strong R&D, Product

    development, Govt. relations,

    CRM

    Industry Key SuccessFactors

    Using NNPB (NarrowNeck Press & Blow)

    technology.

    Pan India presence.Brand loyalty.Highest installed

    capacity 2930 TPD.

    CompetitiveAdvantage

    Differentiation: Light weight

    container glass.

    Replacing gaswith fuel.

    Low Cost & Pricemaker.

    RESOURCES

    TANGIBLE INTANGIBLE HUMAN

    Strong BalanceSheet with debt

    equity ratio 0.37.

    Adequate cashreserves.

    Highest installedplant capacity.

    High brandvalue.

    LatestTechnology(NN

    PB)

    R&D.

    Propermanagement ofintellectual

    capital

    Effectivecollaboration

    among

    employees

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    The rightful integration of its resource and capabilities has enabled HNG to come up with the product

    differentiation competitive advantage. The regular spending on technology and R&D activities is due to

    strong financial backbone and the enhance employee co-operation which has lead to the development

    of intellectual capital within HNG.

    DISTINCTIVE COMPETENCIES SHAPE THE FUNCTIONAL-LEVEL STRATEGIES

    THAT A COMPANY CAN PURSUE

    HNG functional strategies have lead to the attainment of its competitive advantage with value creationto gain superior profitability.

    Superior Efficiency: Superior efficiency has been achieved by the strategic global alliances and

    acquisitions, technological innovations in automation and energy efficiency and above all consolidation

    of resources and capabilities. Over the years HNG has spent massively on technological development

    lead to its economies of scale in the current development scenario.

    HNG has a long term customer relationship which has helped to decrease the total fixed cost and

    average per unit cost of sale. Customer Loyalty has been a driving force in HNGs superior efficiency.

    Superior Quality: At HNG quality has never been compromised. Better quality means less rework,

    fewer mistakes, fewer delays and better use of time and materials and that leads to cost reduction. The

    Company has one of the widest portfolios for the container glass ranging from 5ml to 3200ml across

    multi-colored bottles (Amber, Flint and Green). The products are available in over 30 countries. The

    company has been accredited with ISO 9000:2000 certification, ensuring stringent quality protocol and

    ISO 22000 for food and safety. HNG is a public limited company too.

    Superior Innovation: HNG is collaborating with noted international companies, such as Emhart Glass

    (U.S), HEYE Glass (Germany), Pennekemp (Germany), Horn Glass (Germany) and Zippe (Germany).

    Emhart is the world's leading supplier of equipment, controls and parts to the glass container

    industry which is providing HNG with the latest glass bottle forming machines. It is alsosupplying state-of the-art BIS machines to be installed for the first time in Asia. HNG is also

    using NNPB technology resulting in 33% reduction in weight of glass container.

    Resources

    Distinctive

    Competencies

    Capabilities

    Functional

    Strategies

    Superior:

    Efficiency

    Quality

    Innovation

    Differentiation

    Low Cost

    Value Creation

    SU P

    P R

    E O

    R F

    I I

    O T

    R A

    B

    I

    L

    I

    T

    Y

    FUNCTIONAL LEVEL STRATEGIES CAN BUILD RESOURCES & CAPABILITIES TO ENHANCE

    DISTINCTIVE COMPETENCIES

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    Customer Responsiveness: HNG is making light weight bottles and bottles of fancy shapes and

    sizes, of different colors, and with frosted finish. This has enhanced glass aesthetics, compared

    to PET and Tetra pack. HNG is focusing more on narrow neck press and blow process (NNPB)

    to enhance lightweight bottles manufacture. This has ensured higher per tonne realization, while

    reducing the per bottle cost for the customer (up to 33% lower weight, lower transport cost, less

    breakage). Presently HNG has a market share of 55%.

    VALUE CHAIN FOR HNG

    All the above factors have come together for HNG to create its competitive advantage thus helping it to

    maintain profitability over the years and serve the customers as per their needs. Thus a margin is being

    generated with the integration of support and primary activities entitling HNG to create a barrier for

    other players.

    Strong Financial Position, Accounting, Global Alliances, Low D/E Ratio

    Young Managers, Attractive incentives, Periodical Training

    SUPPORT ACTIVITIES

    PRIMARY ACTIVITIES

    Firm

    Infrastructure

    HR

    Technology

    Development

    Procurement

    Inbound Operations Outbound Marketing & Services

    Logistics Logistics Sales

    Latest

    technology

    (NNPB).

    Fuel

    based to

    gas based.

    Waste heat recovery

    project sites for power

    generation.

    Sourcing equipment

    from 100% owned

    subsidiary.

    Sourcing

    Amber sand

    Importing

    latest glass

    bottle

    forming

    machines

    Use of

    cullet.

    Focus on

    automation

    for cost

    reduction

    Strong

    distribution

    channel

    supplying

    direct to

    end users.

    Direct

    Marketing

    Website

    Customer

    specific.

    Prompt

    customer

    feedback

    model

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    ASSESSING RESOURCES AND CAPABILITIES OF HNG

    ASSESSING RESOURCES OF HNG ON SCALE OF 1-10

    Resource Importance

    HNGs Relative

    Strength Comment

    R1. Finance 9 9

    Rating AA+ & PR1+ by CARE

    Ratings. Low Debt Equity

    Ratio(0.37)

    R2. Technology 10 9 Leader in NNPB (Narrow Neck Press& Blow)

    R3. Plant and

    Equipment

    9 9 Importing latest glass bottle forming

    machines. Highest & constant

    capacity addition.

    R4. Distribution 7 8

    Direct marketing.

    R5. Brands 7 7 High brand loyalty (50% market

    share).Participated in national andinternational trade fairs in order toenhance brand visibility.

    The key Resources are Finance, technology, updated equipment and a wide distribution network.

    These factors integrate to form a part of the competitive advantage strategy. The resources are

    well determined by the key success factors for the industry.

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    ASSESSING CAPABILITIESS OF HNG ON SCALE OF 1-10

    Capability Importance

    HNGs

    Relative

    Strength

    Comment

    C1. Product

    Development

    9 9 It is very strong in product

    development as compared to

    competitors.

    C2. Manufacturing 8 7 High plant capacity thereby enjoys

    economies of scale/scope.

    C3. Financial

    Management

    10 9 Debt equity ratio 0.37. Sufficient

    cash reserves. Loaned funds of Rs.

    640 Cr.

    C4. R&D 6 6 Spending for gaining operational

    efficiency. Total expenditure Rs.

    13lacs in FY11.

    C5. Marketing and

    Sales

    9 8 Direct Marketing. Participated innational and international trade fairs in

    order to enhance brand visibility.

    C6. Government

    Relations

    4 6 Important in emerging markets.

    Only resources alone cant provide a platform for implementing on competitive advantage. The

    resources need to be applied with the capabilities to form a part of the strategy. The industry key

    success factors induce the capabilities to work upon to build the competitive advantage for the

    company. HNG has a strong relation with the State Govt. of different states. Continuous product

    development becomes very important.

    APPRAISING RESOURCES AND CAPABILITIES OF HNG

    R5C5

    R4

    C6

    C3R3

    C1

    C2

    R1

    R2Superfluous strengths Key strengths

    I

    10

    5

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    The resources and capabilities are being assessed so as to find out which resources and capabilities are

    important and in which HNG has relative strength. The factors in which HNG has relative strength will

    help it to charge a premium on the price of services it provides. The strength determines the resources

    and capabilities in which economies of scale can be achieved.

    HNG is a leader in technological innovation and also backed up by good financial condition and a wide

    distribution network. Government regulations need to be improved so that the company can undertake

    in-house R&D activities.

    The Delta Model

    At HNG three distinct strategies are followed:

    1. Strategic Priority 1: Grow value of the HNG brand and widen the product portfolio.2. Strategic priority 2: Transform the go-to market model to improve efficiency and effectiveness.3. Strategic priority 3: Attract, develop and retain a highly talented and diverse workforce.

    The three distinct strategic options are:

    Systems lock-in Total customer solutions Best products

    Systems Lock-In:

    The company enjoys economies of scale due to highest installed capacity (2930 TPD) and several

    proposed greenfield and brownfield projects across India.

    The company is the countrys largest container glass manufacturer with a commanding market share of

    55% .The Company has focused on both organic and inorganic growth. The Company has successful

    turnaround six sick units over a period of time.

    The Company has synergized with the Complementor to increase their scope of expansion. HNG has a

    joint venture with OMCO International NV (world's leading glass mould manufactures) for mould

    manufacturing facility; it also has an alliance with Siemens to leverage its technological innovation in

    automation and energy efficiency.

    C4

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    Total Customer Solutions:

    The Company has one of the widest product portfolios ranging from 5ml to 3200ml across multi-colored

    bottles. Furthermore the companys products are available in over 30 countries.

    The Indian container glass market is estimated to be a Rs. 30-billion business, accounting for 12% of the

    packaging industry and is expected to grow at 10% to 12% per annum in the future. India's is one of the

    lowest per capita glass container consumption at 1.4 kg as compared to 27.5 kg in the USA and 10.5 kg

    in Japan.

    Demand for container glass is driven by the growth in user industry i.e. liquor, beer, pharmaceuticals,

    cosmetics, perfumery, food and beverages. The liquor and beer industries are the main users of

    container glass with 70% contribution, followed by pharmaceuticals 10%, food products 10%, beverages

    6% and cosmetics 4%. Business in this industry also differs from one region to another.

    It has a prompt feedback customer model. The Company has an in house fleet of over 100trucks to de-

    risk supply side logistics.

    The Company has a team of highly experienced and competent management to cater to varied

    customer demand.

    Best Products:HNG has the highest plant capacity which enables to enjoy economies of scale thereby lowering the

    cost of products.

    The Company specializes in light weight container glass (by using NNPB technology) across three colors

    such as Amber, Flint and Green and also with frosted finish. This has enhanced glass aesthetics,

    compared to PET and Tetra Pack.

    Value Proposition:

    ValueProposition

    Element

    Description

    Experiences Integrated teams of skilled professionals with deepunderstanding of client's business.

    End to end delivery with high quality and competitiveprice.

    Value Delivery

    Systems Installed a value score card system in collaboration with

    Ernst & Young.

    Training of professionals (Young Managers Programmefor selecting potential managers).

    Setting up of an HR strategy cell.Value

    Appropriation Value gained by customer: Light weight container glass.

    Different shapes and sized bottles.

    Value gained by HNG: Leveraging long term relationshipswith clients and servicing their growth needs.

    Value shared by both: Lower resource consumption(Energy & water), conversion of fuel based units to gas

    based to reduce carbon emission.