stop introduction[1]

8/3/2019 Stop Introduction[1]

1/29

4-7-2002 FAHUD ORYX 1

ALI H. ALMAHROOQI CSM/72

CORPORATE FOCAL POINT OF STOP.

OFFICE LOCATION MAF GN074

Implementation of STOP forSupervisors - PDO & Contractors


2/29


SCHEDULE:

0800 STOP IMPLEMENTATION0930 BREAK

0940 ADMINISTRATORS & LEADERS GUIDE

1000 UNIT ONE - INTRODUCTION

10:35 BREAK

10:45 GROUP DISCUSSION

11:45 STOP DATA BASE

12:15 CLOSE



3/29


Implementation Workshops Objectives:

Understand the STOP objectives

Develop working knowledge of STOP techniques

Understand how to implement STOP in yourAsset Team or Company

This is NOTa STOP course and there isnt any.



4/29


Current HSE problems identified in PDO and

Contractor operations:(STOP will help in

these areas)

Near miss reporting: hardly exists

Blame/fear culture at workforce and higher levels

Hazard identification skills could be better

Communication skills: talking TO instead of WITH

Gaps in the Line Management of Safety

Inspections: looking at things/conditions rather

than at people and their behavior



5/29


STOP is:

To be driven by Line management

A behaviour program

Teaches hazard identification by observation

Teaches how to speak WITH people

Based on NO BLAME

Teaches Coaching

A way of life

What is: For Supervisors


6/29


STOP is NOT:

A course you can attend

A program for safety advisors

An administrative burden

The answer to all our problems

A quick fix



7/29


0.0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

0.00 0.05 0.10 0.15 0.20

Fatality frequency (Fatalities per million hrs)

L

TIfrequency(LT

I/millionhrs)

LTIF versus Fatality frequency over the years

Zero

Target Zero in PDO

93

94

9597

2002-Target

99

92

98

96

00

01

02

As of 28/06/02

G:\CSM\Csm4_NEW\Csm151\Boards graphs\STOP ali mahrooqi.ppt


8/29


Fatal accidents 1989 - 2002Overall (PDO & Contractors)

As of 28/06/02

5

3 3

78

2 2

4 4

12

0

8

5

2

89 90 91 92 93 94 95 96 97 98 99 00 01 02

G:\CSM\Csm4_NEW\Csm151\Boards graphs\STOP ali mahrooqi.ppt


9/29


For Supervisors

Who is a targeted

Who is a STOP supervisor? Contractors and PDO

All management and supervisory levels:

MD down to Foreman (possibly include operators)

Those who directly manage safe execution of work

Those who are involved in the safe execution of work In PDO: some 800 - 1,200 staff

Could be extended to all PDO staff (?)


10/29


Implementation of

How is it implemented ?

Self-training cascading from the top down

7 training/practice units each with:

Self study workbook (45-60 min)

2 Group discussions led by team leader

10 min Video

On the job application

Next unit after all have completed current unit 2 weeks per unit

14 weeks for full program


11/29


Implementation of

Training Cascade example:

Managing Director leads: Directors

Directors lead: Team Leaders

Team Leaders lead:Supervisors

Supervisors lead: Foremen


12/29


FAHUD ALL WORKS COMPANY

SUPERVISOR 1

TEAM LEADER 1

SUPERVISOR

TEAM LEADER 2

SUPERVISOR 1 SUPERVISOR 2

TEAM LEADER 3

DIRECTOR A

TEAM LEADER 1

DIRECTOR B

CHARGE HAND

FOREMAN 1 FOREMAN 2

SUPERVISOR 1

TEAM LEADER 1


TEAM LEADER 2

DIRECTOR C

MANAGING DIRECTOR


13/29



SUPERVISOR 1

TEAM LEADER 1

SUPERVISOR

TEAM LEADER 2


TEAM LEADER 3

DIRECTOR A

TEAM LEADER 1

DIRECTOR B

CHARGE HAND

FOREMAN 1 FOREMAN 2

SUPERVISOR 1

TEAM LEADER 1


TEAM LEADER 2

DIRECTOR C

MANAGING DIRECTOR


14/29



SUPERVISOR 1

TEAM LEADER 1

SUPERVISOR

TEAM LEADER 2


TEAM LEADER 3

DIRECTOR A

TEAM LEADER 1

DIRECTOR B

CHARGE HAND

FOREMAN 1 FOREMAN 2

SUPERVISOR 1

TEAM LEADER 1


TEAM LEADER 2

DIRECTOR C

MANAGING DIRECTOR


15/29



SUPERVISOR 1

TEAM LEADER 1

SUPERVISOR

TEAM LEADER 2


TEAM LEADER 3

DIRECTOR A

TEAM LEADER 1

DIRECTOR B

CHARGE HAND

FOREMAN 1 FOREMAN 2

SUPERVISOR 1

TEAM LEADER 1


TEAM LEADER 2

DIRECTOR C

MANAGING DIRECTOR


16/29



SUPERVISOR 1

TEAM LEADER 1

SUPERVISOR

TEAM LEADER 2


TEAM LEADER 3

DIRECTOR A

TEAM LEADER 1

DIRECTOR B

CHARGE HAND

FOREMAN 1 FOREMAN 2

SUPERVISOR 1

TEAM LEADER 1


TEAM LEADER 2

DIRECTOR C

MANAGING DIRECTOR


17/29


Implementation of

Training Period Consider Shifts

Availability of Managers

Commitment

Get Managers to Commit

Discuss with them the benefits of STOP

Duration Stick to the timing.

Implement training cascade: drip feeding 7 units

2 weeks/unit (not faster)

2 units/month for interior staff (1/week during ON shift)


18/29


STOP: Safety Training Observation Program

developed by DuPont

(ex gunpowder manufacturer, now chemicals giant)

STOP: a safety BEHAVIOR program

driven by line management

STOP: by changing behavior you will

change ATTITUDE



19/29



Supervisor makes frequent STOP safety

observation tours

Uses the 5-step observation cycle Reports on STOP card (and database)

STOP-cards feedback used with local team

during every safety meeting and tool-box talk STOP database used to to manage large number

of cards and analyse trends


20/29


The 5 step STOP safety observation cycle

Decide

Observe

Act

Report

STOP



21/29



5 Step Observation cycle DECIDE: To do a STOP tour

STOP: Near people working

OBSERVE: People in systematic manner(STOP card = aid-memoir)

ACT: TalkWITH person in order to

- Correct immediately- Prevent recurrence

REPORT: On STOP card and database


22/29



DECIDE: To make a STOP observation/tour

Important step To make a decision to think about safety

To set aside time for a safety observation tour


23/29



STOP: Near people working

Do not just walk past and throw a quick glance

Take a position where you can observe without

interfering with the ongoing work


24/29



OBSERVE: People in systematic manner

Reaction of people

PPE Position of people

Tools and Equipment

Procedures (adequate, known, followed)

Housekeeping standard

Duration: 1/2-2 min (not too long!)


25/29



ACT: Talk WITH the person

Questioning open attitude

Try to find the root cause Always give feedback (rewarding or correcting)

Identify immediate corrective

Identify action to prevent recurrence


26/29



REPORT/RECORD: On the STOP card

Tick categories

Unsafe act observed Immediate corrective

Action to prevent recurrence

Your name and date

Report goes to database and is used in local area

safety meeting


27/29


Implementation of

Feedback from 10 past implementation workshops

169 staff attended (120 PDO, 49 Contractors):

Back to basics, Simple, Structured

No Blame, Constructive Common values, Changes attitude

Concentrates on people and 1 to 1 Communication

This will work, Promising

Very good program


28/29


Implementation Challenges: All to commit unconditionally: top to bottom

Keeping out blame and disciplinary action

Database will be miss-used: competition/blame

Getting all the contractors on board

Keeping it alive after 6 months

Resistance, flavor of the month

More work and administration Capture all staff:

# those on leave need to catch up# new staff need full induction

Implementation of


29/29

4 7 2002 FAHUD ORYX 29

Implementation of

What went wrong in other Shell OUs:

1/2 day Course by trainers (Gabon, PDO: PSAP)

Not all attended (Gabon: 60%)

Managers not committed, not trained (Gabon)

Link to other systems unclear (near miss report) Wrong culture: too American (Australia)

Ran out of STOP cards for 3 weeks

Message:

Implementation team

TOP CLASS Implementation plan required

Absolute commitment by all

stop introduction[1]

Documents